SPDExpired orNew SPDmembersWrapcodesPHIIncidentClaimsToolDissatisfactionThereason forPCP thechangeSocialSecurityNumber  JRivera overthe phonenumbers DignityCall, faxor emailLagsclinicPCPRequest andProviderDirectoryUpdate.OfferingSurveyMust be re-routed to thegrievancequeue-Drivers name:-License Platenumber:-Drivers vehiclemake andmodel: GrievancesandInterpreterservicesMedi-CalFFSClarityDRENewOpeningscript -Virtualappointmentaccess codeinformation.DREProviderLoginpageInterpreterrequestsUrgentGrievance/DissatisfactionsGrievanceSPDExpired orNew SPDmembersWrapcodesPHIIncidentClaimsToolDissatisfactionThereason forPCP thechangeSocialSecurityNumber  JRivera overthe phonenumbers DignityCall, faxor emailLagsclinicPCPRequest andProviderDirectoryUpdate.OfferingSurveyMust be re-routed to thegrievancequeue-Drivers name:-License Platenumber:-Drivers vehiclemake andmodel: GrievancesandInterpreterservicesMedi-CalFFSClarityDRENewOpeningscript -Virtualappointmentaccess codeinformation.DREProviderLoginpageInterpreterrequestsUrgentGrievance/DissatisfactionsGrievance

CS Changes, Updates, & Reminders - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SPD Expired or New SPD members
  2. Wrap codes
  3. PHI Incident
  4. Claims Tool
  5. Dissatisfaction
  6. The reason for PCP the change
  7. Social Security Number
  8. JRivera over the phone numbers
  9. Dignity
  10. Call, fax or email Lags clinic
  11. PCP Request and Provider Directory Update.
  12. Offering Survey
  13. Must be re-routed to the grievance queue
  14. -Drivers name: -License Plate number: -Drivers vehicle make and model:
  15. Grievances and Interpreter services
  16. Medi-Cal FFS
  17. Clarity
  18. DRE
  19. New Opening script -
  20. Virtual appointment access code information.
  21. DRE Provider Login page
  22. Interpreter requests
  23. Urgent Grievance/ Dissatisfactions
  24. Grievance