SPDExpired orNew SPDmembers-Drivers name:-License Platenumber:-Drivers vehiclemake andmodel:   JRivera overthe phonenumbers ClaimsToolGrievancesandInterpreterservicesNewOpeningscript -DignityInterpreterrequestsPCPRequest andProviderDirectoryUpdate.SocialSecurityNumberGrievancePHIIncidentThereason forPCP thechangeDREClarityWrapcodesDREProviderLoginpageOfferingSurveyCall, faxor emailLagsclinicDissatisfactionMust be re-routed to thegrievancequeueMedi-CalFFSUrgentGrievance/DissatisfactionsVirtualappointmentaccess codeinformation.SPDExpired orNew SPDmembers-Drivers name:-License Platenumber:-Drivers vehiclemake andmodel:   JRivera overthe phonenumbers ClaimsToolGrievancesandInterpreterservicesNewOpeningscript -DignityInterpreterrequestsPCPRequest andProviderDirectoryUpdate.SocialSecurityNumberGrievancePHIIncidentThereason forPCP thechangeDREClarityWrapcodesDREProviderLoginpageOfferingSurveyCall, faxor emailLagsclinicDissatisfactionMust be re-routed to thegrievancequeueMedi-CalFFSUrgentGrievance/DissatisfactionsVirtualappointmentaccess codeinformation.

CS Changes, Updates, & Reminders - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SPD Expired or New SPD members
  2. -Drivers name: -License Plate number: -Drivers vehicle make and model:
  3. JRivera over the phone numbers
  4. Claims Tool
  5. Grievances and Interpreter services
  6. New Opening script -
  7. Dignity
  8. Interpreter requests
  9. PCP Request and Provider Directory Update.
  10. Social Security Number
  11. Grievance
  12. PHI Incident
  13. The reason for PCP the change
  14. DRE
  15. Clarity
  16. Wrap codes
  17. DRE Provider Login page
  18. Offering Survey
  19. Call, fax or email Lags clinic
  20. Dissatisfaction
  21. Must be re-routed to the grievance queue
  22. Medi-Cal FFS
  23. Urgent Grievance/ Dissatisfactions
  24. Virtual appointment access code information.