(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer is blatantly lying
Customer doing something gross while on the line
You get put on hold by the customer
Customer decides the want another part after you finish the transaction
Customer asks for in INSANE exception
Told to clear c&c for tech issue
"Why should I have to pay for return shipping?!"
Arguing about tow mirrors
Threatens us with legal action
Customer doesn't believe anything you say
"It sAiD GuArAnTeEd tO FiT"
You get a contact *right* before break
Accuses us of being liars and scammers
"I doubt you could answer my questions"
Customer didn't read the listing and is mad the part didn't fit
Escalation
Customer keeps changing their story
"I need to speak to a man"
"The VIN has nothing to do with this stop asking for it"
CIT/MAX gets super glitchy
"It was your mistake not mine!"
Customer refuses to cooperate with CDR
Customer says they know what they're talking about even though they clearly don't