(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer says they know what they're talking about even though they clearly don't
Told to clear c&c for tech issue
You get put on hold by the customer
Customer asks for in INSANE exception
Customer doing something gross while on the line
Customer calls you a pet name
Customer is blatantly lying
"I doubt you could answer my questions"
"It sAiD GuArAnTeEd tO FiT"
Customer doesn't believe anything you say
"The VIN has nothing to do with this stop asking for it"
"It was your mistake not mine!"
Escalation
CIT/MAX gets super glitchy
Customer didn't read the listing and is mad the part didn't fit
Customer refuses to cooperate with CDR
Accuses us of being liars and scammers
Arguing about tow mirrors
Customer keeps changing their story
"I need to speak to a man"
Customer decides the want another part after you finish the transaction