(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escalation
Customer doing something gross while on the line
Customer refuses to cooperate with CDR
Customer asks us to make an INSANE exception
"Clear your cache and cookies"
"It sAiD GuArAnTeEd tO FiT"
Accuses us of being liars/scammers
Dead air call
Customer says they know what they're talking about but they clearly don't
"The VIN has nothing to do with this stop asking for it
"This is your mistake NOT mine!"
"I need to speak to a man"
You get put on hold by the customer
Customer threatens us with legal action
Customer doesn't believe anything you say
"Why should I have to pay for return shipping?!"
Customer keeps changing their story
Customer is blatantly lying
You get a contact right before break
Arguing about towing mirrors
"I doubt you could answer my questions"
CIT/MAX
gets super glitchy
Customer calls you a weird pet name
Customer didn't read listing and is mad the part didn't fit
