(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dead air call
You get put on hold by the customer
Customer threatens us with legal action
You get a contact right before break
"This is your mistake NOT mine!"
Escalation
Customer didn't read listing and is mad the part didn't fit
"Why should I have to pay for return shipping?!"
Customer doesn't believe anything you say
Customer keeps changing their story
"I doubt you could answer my questions"
Accuses us of being liars/scammers
"Clear your cache and cookies"
Customer calls you a weird pet name
Customer doing something gross while on the line
Customer asks us to make an INSANE exception
"The VIN has nothing to do with this stop asking for it
Customer is blatantly lying
Arguing about towing mirrors
"It sAiD GuArAnTeEd tO FiT"
"I need to speak to a man"
Customer says they know what they're talking about but they clearly don't
