Thank youfor choosingMyEyedr.Have a greatday!EmpathyConfirmingAppointments:Insurance only has tobe verified if it wasn'tcaptured or notedwhen the appointmentwas scheduled/re-scheduled.When submitting yourticket include "this is aComm. Center Request –any follow-up questionsplease emailofficename@myeyedr.com"Day, date,time,locationand doctorFirst name,last name,DOB andphonenumberChemical exposure,sudden loss of vision,flashes/floaters,trauma/injury, foreignbody, suddenheadache involvingeyes/vision, eye painwith decreased visionRecappinganAppointmentImportant medicalhistory, any importantupdates made to theprofile, MVC ticketsubmissions, answersto the COVIDquestions, escalations,OV/RC symptomsAnyoneschedulingat appt. evenunauthorizedcallersDay of the week,location name,location streetaddress, date,time and Dr.nameComm.CenterMyEyeSharepageParent/guardian of aminor, foster care,social worker, powerof attorney,government facility,nursing homeMANAGEDVISIONCARE(MVC)Anyauthorized2nd/3rdparty caller15yearsoldStreet address,Apt/Suite/UnitNumber, City,State and ZipcodeWhen scheduling,confirming, and re-scheduling anappointment, wemust verify/capturethe patient'sinsurance.Comm.CenterMyEyeSharepageCallersname andrelation toptClick on the "OfficeClosures Updates"channel and type theoffice name in theSEARCH box locatedin the header.You should askfirst beforeoffering anappointmenttimeRX = Prescription, HIPAA =Compliance of yourProtected HealthInformation, PHI =Protected HealthInformation, MVC =Managed VisionCare/Insurance Specialists,PR = Patient Relations, PT= PatientActiveListeningSame day appt.Previously askedand notated whenthe pt scheduled.(confirmation callsonly)Anyoneschedulingat appt. evenunauthorizedcallersYou can wear yourown face mask toenter the practiceand please adhere toall social distancingguidelines.Chemical exposure,sudden loss of vision,flashes/floaters,trauma/injury, foreignbody, suddenheadache involvingeyes/vision, eye painwith decreased visionWhen they have neverbeen seen at MED,Has an account buthasn't had an eyeexam with MED, If thept has not been seenat MED in the last 3yearsated in theheader.Death Certificate,Executive of Estateor any other legaldocument issuedthat transfersresponsibilityPlease bring any existing Iwear and contact lenses toyour appointment. If youare sick or feverish withintwo weeks of yourappointment, please let usknow before entering thepractice. Please adhere toall social distanceguidelines. You can mIt shouldrefreshedprior toeach use.ApologizingGreetingThank youfor choosingMyEyedr.Have a greatday!EmpathyConfirmingAppointments:Insurance only has tobe verified if it wasn'tcaptured or notedwhen the appointmentwas scheduled/re-scheduled.When submitting yourticket include "this is aComm. Center Request –any follow-up questionsplease emailofficename@myeyedr.com"Day, date,time,locationand doctorFirst name,last name,DOB andphonenumberChemical exposure,sudden loss of vision,flashes/floaters,trauma/injury, foreignbody, suddenheadache involvingeyes/vision, eye painwith decreased visionRecappinganAppointmentImportant medicalhistory, any importantupdates made to theprofile, MVC ticketsubmissions, answersto the COVIDquestions, escalations,OV/RC symptomsAnyoneschedulingat appt. evenunauthorizedcallersDay of the week,location name,location streetaddress, date,time and Dr.nameComm.CenterMyEyeSharepageParent/guardian of aminor, foster care,social worker, powerof attorney,government facility,nursing homeMANAGEDVISIONCARE(MVC)Anyauthorized2nd/3rdparty caller15yearsoldStreet address,Apt/Suite/UnitNumber, City,State and ZipcodeWhen scheduling,confirming, and re-scheduling anappointment, wemust verify/capturethe patient'sinsurance.Comm.CenterMyEyeSharepageCallersname andrelation toptClick on the "OfficeClosures Updates"channel and type theoffice name in theSEARCH box locatedin the header.You should askfirst beforeoffering anappointmenttimeRX = Prescription, HIPAA =Compliance of yourProtected HealthInformation, PHI =Protected HealthInformation, MVC =Managed VisionCare/Insurance Specialists,PR = Patient Relations, PT= PatientActiveListeningSame day appt.Previously askedand notated whenthe pt scheduled.(confirmation callsonly)Anyoneschedulingat appt. evenunauthorizedcallersYou can wear yourown face mask toenter the practiceand please adhere toall social distancingguidelines.Chemical exposure,sudden loss of vision,flashes/floaters,trauma/injury, foreignbody, suddenheadache involvingeyes/vision, eye painwith decreased visionWhen they have neverbeen seen at MED,Has an account buthasn't had an eyeexam with MED, If thept has not been seenat MED in the last 3yearsated in theheader.Death Certificate,Executive of Estateor any other legaldocument issuedthat transfersresponsibilityPlease bring any existing Iwear and contact lenses toyour appointment. If youare sick or feverish withintwo weeks of yourappointment, please let usknow before entering thepractice. Please adhere toall social distanceguidelines. You can mIt shouldrefreshedprior toeach use.ApologizingGreeting

MED - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for choosing MyEyedr. Have a great day!
  2. Empathy
  3. Confirming Appointments: Insurance only has to be verified if it wasn't captured or noted when the appointment was scheduled/re-scheduled.
  4. When submitting your ticket include "this is a Comm. Center Request – any follow-up questions please email officename@myeyedr.com"
  5. Day, date, time, location and doctor
  6. First name, last name, DOB and phone number
  7. Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
  8. Recapping an Appointment
  9. Important medical history, any important updates made to the profile, MVC ticket submissions, answers to the COVID questions, escalations, OV/RC symptoms
  10. Anyone scheduling at appt. even unauthorized callers
  11. Day of the week, location name, location street address, date, time and Dr. name
  12. Comm. Center MyEyeShare page
  13. Parent/guardian of a minor, foster care, social worker, power of attorney, government facility, nursing home
  14. MANAGED VISION CARE (MVC)
  15. Any authorized 2nd/3rd party caller
  16. 15 years old
  17. Street address, Apt/Suite/Unit Number, City, State and Zip code
  18. When scheduling, confirming, and re-scheduling an appointment, we must verify/capture the patient's insurance.
  19. Comm. Center MyEyeShare page
  20. Callers name and relation to pt
  21. Click on the "Office Closures Updates" channel and type the office name in the SEARCH box located in the header.
  22. You should ask first before offering an appointment time
  23. RX = Prescription, HIPAA = Compliance of your Protected Health Information, PHI = Protected Health Information, MVC = Managed Vision Care/Insurance Specialists, PR = Patient Relations, PT = Patient
  24. Active Listening
  25. Same day appt. Previously asked and notated when the pt scheduled. (confirmation calls only)
  26. Anyone scheduling at appt. even unauthorized callers
  27. You can wear your own face mask to enter the practice and please adhere to all social distancing guidelines.
  28. Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
  29. When they have never been seen at MED, Has an account but hasn't had an eye exam with MED, If the pt has not been seen at MED in the last 3 yearsated in the header.
  30. Death Certificate, Executive of Estate or any other legal document issued that transfers responsibility
  31. Please bring any existing I wear and contact lenses to your appointment. If you are sick or feverish within two weeks of your appointment, please let us know before entering the practice. Please adhere to all social distance guidelines. You can m
  32. It should refreshed prior to each use.
  33. Apologizing
  34. Greeting