(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Parent/guardian of a minor, foster care, social worker, power of attorney, government facility, nursing home
Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
Active Listening
Please bring any existing I wear and contact lenses to your appointment. If you are sick or feverish within two weeks of your appointment, please let us know before entering the practice. Please adhere to all social distance guidelines. You can m
Empathy
MANAGED VISION CARE (MVC)
You should ask first before offering an appointment time
You can wear your own face mask to enter the practice and please adhere to all social distancing guidelines.
Comm. Center MyEyeShare page
15 years old
When submitting your ticket include "this is a Comm. Center Request – any follow-up questions please email officename@myeyedr.com"
Click on the "Office Closures Updates" channel and type the office name in the SEARCH box located in the header.
Street address, Apt/Suite/Unit Number, City, State and Zip code
Thank you for choosing MyEyedr. Have a great day!
Death Certificate, Executive of Estate or any other legal document issued that transfers responsibility
Any authorized 2nd/3rd party caller
RX = Prescription, HIPAA = Compliance of your Protected Health Information, PHI = Protected Health Information, MVC = Managed Vision Care/Insurance Specialists, PR = Patient Relations, PT = Patient
Anyone scheduling at appt. even unauthorized callers
Recapping an Appointment
When they have never been seen at MED, Has an account but hasn't had an eye exam with MED, If the pt has not been seen at MED in the last 3 yearsated in the header.
Day, date, time, location and doctor
When scheduling, confirming, and re-scheduling an appointment, we must verify/capture the patient's insurance.
Comm. Center MyEyeShare page
Day of the week, location name, location street address, date, time and Dr. name
Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
Callers name and relation to pt
Greeting
Apologizing
First name, last name, DOB and phone number
It should refreshed prior to each use.
Confirming Appointments: Insurance only has to be verified if it wasn't captured or noted when the appointment was scheduled/re-scheduled.
Same day appt. Previously asked and notated when the pt scheduled. (confirmation calls only)
Important medical history, any important updates made to the profile, MVC ticket submissions, answers to the COVID questions, escalations, OV/RC symptoms
Anyone scheduling at appt. even unauthorized callers
