MED - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Same day appt. Previously asked and notated when the pt scheduled. (confirmation calls only)
2. RX = Prescription, HIPAA = Compliance of your Protected Health Information, PHI = Protected Health Information, MVC = Managed Vision Care/Insurance Specialists, PR = Patient Relations, PT = Patient
3. Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
4. Day, date, time, location and doctor
5. Greeting
6. Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
7. Recapping an Appointment
8. Empathy
9. Thank you for choosing MyEyedr. Have a great day!
10. Important medical history, any important updates made to the profile, MVC ticket submissions, answers to the COVID questions, escalations, OV/RC symptoms
11. Death Certificate, Executive of Estate or any other legal document issued that transfers responsibility
12. When submitting your ticket include "this is a Comm. Center Request – any follow-up questions please email officename@myeyedr.com"
13. MANAGED VISION CARE (MVC)
14. Street address, Apt/Suite/Unit Number, City, State and Zip code
15. Any authorized 2nd/3rd party caller
16. Anyone scheduling at appt. even unauthorized callers
17. Active Listening
18. Day of the week, location name, location street address, date, time and Dr. name
19. When scheduling, confirming, and re-scheduling an appointment, we must verify/capture the patient's insurance.
20. Anyone scheduling at appt. even unauthorized callers
21. When they have never been seen at MED, Has an account but hasn't had an eye exam with MED, If the pt has not been seen at MED in the last 3 yearsated in the header.
22. Confirming Appointments: Insurance only has to be verified if it wasn't captured or noted when the appointment was scheduled/re-scheduled.
23. You should ask first before offering an appointment time
24. It should refreshed prior to each use.
25. Parent/guardian of a minor, foster care, social worker, power of attorney, government facility, nursing home
26. Comm. Center MyEyeShare page
27. Please bring any existing I wear and contact lenses to your appointment. If you are sick or feverish within two weeks of your appointment, please let us know before entering the practice. Please adhere to all social distance guidelines. You can m
28. First name, last name, DOB and phone number
29. 15 years old
30. Callers name and relation to pt
31. Click on the "Office Closures Updates" channel and type the office name in the SEARCH box located in the header.
32. Comm. Center MyEyeShare page
33. Apologizing
34. You can wear your own face mask to enter the practice and please adhere to all social distancing guidelines.