(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Comm. Center MyEyeShare page
Greeting
Apologizing
Same day appt. Previously asked and notated when the pt scheduled. (confirmation calls only)
First name, last name, DOB and phone number
Death Certificate, Executive of Estate or any other legal document issued that transfers responsibility
When submitting your ticket include "this is a Comm. Center Request – any follow-up questions please email officename@myeyedr.com"
Anyone scheduling at appt. even unauthorized callers
Active Listening
You can wear your own face mask to enter the practice and please adhere to all social distancing guidelines.
Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
Empathy
Day, date, time, location and doctor
RX = Prescription, HIPAA = Compliance of your Protected Health Information, PHI = Protected Health Information, MVC = Managed Vision Care/Insurance Specialists, PR = Patient Relations, PT = Patient
Street address, Apt/Suite/Unit Number, City, State and Zip code
Confirming Appointments: Insurance only has to be verified if it wasn't captured or noted when the appointment was scheduled/re-scheduled.
Chemical exposure, sudden loss of vision, flashes/floaters, trauma/injury, foreign body, sudden headache involving eyes/vision, eye pain with decreased vision
Click on the "Office Closures Updates" channel and type the office name in the SEARCH box located in the header.
Please bring any existing I wear and contact lenses to your appointment. If you are sick or feverish within two weeks of your appointment, please let us know before entering the practice. Please adhere to all social distance guidelines. You can m
Day of the week, location name, location street address, date, time and Dr. name
You should ask first before offering an appointment time
It should refreshed prior to each use.
MANAGED VISION CARE (MVC)
Recapping an Appointment
When they have never been seen at MED, Has an account but hasn't had an eye exam with MED, If the pt has not been seen at MED in the last 3 yearsated in the header.
Parent/guardian of a minor, foster care, social worker, power of attorney, government facility, nursing home
Callers name and relation to pt
Anyone scheduling at appt. even unauthorized callers
Any authorized 2nd/3rd party caller
15 years old
Important medical history, any important updates made to the profile, MVC ticket submissions, answers to the COVID questions, escalations, OV/RC symptoms
Thank you for choosing MyEyedr. Have a great day!
Comm. Center MyEyeShare page
When scheduling, confirming, and re-scheduling an appointment, we must verify/capture the patient's insurance.
