CustomerExpectationsHelpCenterHeadsetsCustomerAttentivenessEmpathyCustomerFeedbackQualityFCR (FirstCallResolution)CustomerSatisfactionPatienceCustomerExperienceTeamImprovetheCustomerExperienceTeamClearcommunicationskillsExcellentCustomerServiceKnowledgeof theProductCustomerRelationshipSmileCustomerExperienceCustomerLoyaltyContinuousImprovementInternalCustomersCustomerServiceWeekCustomerExpectationsHelpCenterHeadsetsCustomerAttentivenessEmpathyCustomerFeedbackQualityFCR (FirstCallResolution)CustomerSatisfactionPatienceCustomerExperienceTeamImprovetheCustomerExperienceTeamClearcommunicationskillsExcellentCustomerServiceKnowledgeof theProductCustomerRelationshipSmileCustomerExperienceCustomerLoyaltyContinuousImprovementInternalCustomersCustomerServiceWeek

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Expectations
  2. Help Center
  3. Headsets
  4. Customer
  5. Attentiveness
  6. Empathy
  7. Customer Feedback
  8. Quality
  9. FCR (First Call Resolution)
  10. Customer Satisfaction
  11. Patience
  12. Customer Experience Team
  13. Improve the Customer Experience
  14. Team
  15. Clear communication skills
  16. Excellent Customer Service
  17. Knowledge of the Product
  18. Customer Relationship
  19. Smile
  20. Customer Experience
  21. Customer Loyalty
  22. Continuous Improvement
  23. Internal Customers
  24. Customer Service Week