InternalCustomersPatienceCustomerFeedbackCustomerExperienceTeamHeadsetsKnowledgeof theProductCustomerExperienceAttentivenessExcellentCustomerServiceImprovetheCustomerExperienceClearcommunicationskillsTeamCustomerSmileCustomerLoyaltyHelpCenterCustomerExpectationsCustomerRelationshipCustomerServiceWeekFCR (FirstCallResolution)EmpathyQualityContinuousImprovementCustomerSatisfactionInternalCustomersPatienceCustomerFeedbackCustomerExperienceTeamHeadsetsKnowledgeof theProductCustomerExperienceAttentivenessExcellentCustomerServiceImprovetheCustomerExperienceClearcommunicationskillsTeamCustomerSmileCustomerLoyaltyHelpCenterCustomerExpectationsCustomerRelationshipCustomerServiceWeekFCR (FirstCallResolution)EmpathyQualityContinuousImprovementCustomerSatisfaction

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Internal Customers
  2. Patience
  3. Customer Feedback
  4. Customer Experience Team
  5. Headsets
  6. Knowledge of the Product
  7. Customer Experience
  8. Attentiveness
  9. Excellent Customer Service
  10. Improve the Customer Experience
  11. Clear communication skills
  12. Team
  13. Customer
  14. Smile
  15. Customer Loyalty
  16. Help Center
  17. Customer Expectations
  18. Customer Relationship
  19. Customer Service Week
  20. FCR (First Call Resolution)
  21. Empathy
  22. Quality
  23. Continuous Improvement
  24. Customer Satisfaction