HeadsetsInternalCustomersCustomerServiceWeekPatienceCustomerLoyaltyTeamQualityCustomerFeedbackCustomerRelationshipFCR (FirstCallResolution)CustomerSatisfactionClearcommunicationskillsAttentivenessSmileKnowledgeof theProductHelpCenterImprovetheCustomerExperienceCustomerExpectationsCustomerExperienceTeamExcellentCustomerServiceCustomerCustomerExperienceEmpathyContinuousImprovementHeadsetsInternalCustomersCustomerServiceWeekPatienceCustomerLoyaltyTeamQualityCustomerFeedbackCustomerRelationshipFCR (FirstCallResolution)CustomerSatisfactionClearcommunicationskillsAttentivenessSmileKnowledgeof theProductHelpCenterImprovetheCustomerExperienceCustomerExpectationsCustomerExperienceTeamExcellentCustomerServiceCustomerCustomerExperienceEmpathyContinuousImprovement

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Headsets
  2. Internal Customers
  3. Customer Service Week
  4. Patience
  5. Customer Loyalty
  6. Team
  7. Quality
  8. Customer Feedback
  9. Customer Relationship
  10. FCR (First Call Resolution)
  11. Customer Satisfaction
  12. Clear communication skills
  13. Attentiveness
  14. Smile
  15. Knowledge of the Product
  16. Help Center
  17. Improve the Customer Experience
  18. Customer Expectations
  19. Customer Experience Team
  20. Excellent Customer Service
  21. Customer
  22. Customer Experience
  23. Empathy
  24. Continuous Improvement