TeamSmileEmpathyClearcommunicationskillsHelpCenterExcellentCustomerServiceCustomerRelationshipCustomerExperienceAttentivenessPatienceCustomerExperienceTeamCustomerLoyaltyKnowledgeof theProductCustomerFeedbackFCR (FirstCallResolution)HeadsetsCustomerQualityCustomerServiceWeekImprovetheCustomerExperienceCustomerExpectationsCustomerSatisfactionContinuousImprovementInternalCustomersTeamSmileEmpathyClearcommunicationskillsHelpCenterExcellentCustomerServiceCustomerRelationshipCustomerExperienceAttentivenessPatienceCustomerExperienceTeamCustomerLoyaltyKnowledgeof theProductCustomerFeedbackFCR (FirstCallResolution)HeadsetsCustomerQualityCustomerServiceWeekImprovetheCustomerExperienceCustomerExpectationsCustomerSatisfactionContinuousImprovementInternalCustomers

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team
  2. Smile
  3. Empathy
  4. Clear communication skills
  5. Help Center
  6. Excellent Customer Service
  7. Customer Relationship
  8. Customer Experience
  9. Attentiveness
  10. Patience
  11. Customer Experience Team
  12. Customer Loyalty
  13. Knowledge of the Product
  14. Customer Feedback
  15. FCR (First Call Resolution)
  16. Headsets
  17. Customer
  18. Quality
  19. Customer Service Week
  20. Improve the Customer Experience
  21. Customer Expectations
  22. Customer Satisfaction
  23. Continuous Improvement
  24. Internal Customers