HeadsetsCustomerExperienceCustomerSatisfactionAttentivenessKnowledgeof theProductCustomerExperienceTeamImprovetheCustomerExperiencePatienceCustomerFCR (FirstCallResolution)ClearcommunicationskillsQualityEmpathyCustomerLoyaltyCustomerServiceWeekHelpCenterTeamInternalCustomersContinuousImprovementCustomerRelationshipSmileCustomerFeedbackCustomerExpectationsExcellentCustomerServiceHeadsetsCustomerExperienceCustomerSatisfactionAttentivenessKnowledgeof theProductCustomerExperienceTeamImprovetheCustomerExperiencePatienceCustomerFCR (FirstCallResolution)ClearcommunicationskillsQualityEmpathyCustomerLoyaltyCustomerServiceWeekHelpCenterTeamInternalCustomersContinuousImprovementCustomerRelationshipSmileCustomerFeedbackCustomerExpectationsExcellentCustomerService

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Headsets
  2. Customer Experience
  3. Customer Satisfaction
  4. Attentiveness
  5. Knowledge of the Product
  6. Customer Experience Team
  7. Improve the Customer Experience
  8. Patience
  9. Customer
  10. FCR (First Call Resolution)
  11. Clear communication skills
  12. Quality
  13. Empathy
  14. Customer Loyalty
  15. Customer Service Week
  16. Help Center
  17. Team
  18. Internal Customers
  19. Continuous Improvement
  20. Customer Relationship
  21. Smile
  22. Customer Feedback
  23. Customer Expectations
  24. Excellent Customer Service