QualityEmpathyTeamCustomerServiceWeekContinuousImprovementClearcommunicationskillsCustomerExperienceTeamKnowledgeof theProductImprovetheCustomerExperienceFCR (FirstCallResolution)InternalCustomersCustomerExcellentCustomerServiceCustomerSatisfactionHelpCenterCustomerExperienceSmileAttentivenessCustomerRelationshipCustomerLoyaltyHeadsetsCustomerExpectationsCustomerFeedbackPatienceQualityEmpathyTeamCustomerServiceWeekContinuousImprovementClearcommunicationskillsCustomerExperienceTeamKnowledgeof theProductImprovetheCustomerExperienceFCR (FirstCallResolution)InternalCustomersCustomerExcellentCustomerServiceCustomerSatisfactionHelpCenterCustomerExperienceSmileAttentivenessCustomerRelationshipCustomerLoyaltyHeadsetsCustomerExpectationsCustomerFeedbackPatience

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quality
  2. Empathy
  3. Team
  4. Customer Service Week
  5. Continuous Improvement
  6. Clear communication skills
  7. Customer Experience Team
  8. Knowledge of the Product
  9. Improve the Customer Experience
  10. FCR (First Call Resolution)
  11. Internal Customers
  12. Customer
  13. Excellent Customer Service
  14. Customer Satisfaction
  15. Help Center
  16. Customer Experience
  17. Smile
  18. Attentiveness
  19. Customer Relationship
  20. Customer Loyalty
  21. Headsets
  22. Customer Expectations
  23. Customer Feedback
  24. Patience