CustomerKnowledgeof theProductFCR (FirstCallResolution)CustomerExperienceClearcommunicationskillsCustomerSatisfactionCustomerLoyaltyCustomerServiceWeekContinuousImprovementQualityCustomerExperienceTeamInternalCustomersPatienceHeadsetsCustomerExpectationsTeamEmpathyCustomerRelationshipCustomerFeedbackExcellentCustomerServiceSmileAttentivenessImprovetheCustomerExperienceHelpCenterCustomerKnowledgeof theProductFCR (FirstCallResolution)CustomerExperienceClearcommunicationskillsCustomerSatisfactionCustomerLoyaltyCustomerServiceWeekContinuousImprovementQualityCustomerExperienceTeamInternalCustomersPatienceHeadsetsCustomerExpectationsTeamEmpathyCustomerRelationshipCustomerFeedbackExcellentCustomerServiceSmileAttentivenessImprovetheCustomerExperienceHelpCenter

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer
  2. Knowledge of the Product
  3. FCR (First Call Resolution)
  4. Customer Experience
  5. Clear communication skills
  6. Customer Satisfaction
  7. Customer Loyalty
  8. Customer Service Week
  9. Continuous Improvement
  10. Quality
  11. Customer Experience Team
  12. Internal Customers
  13. Patience
  14. Headsets
  15. Customer Expectations
  16. Team
  17. Empathy
  18. Customer Relationship
  19. Customer Feedback
  20. Excellent Customer Service
  21. Smile
  22. Attentiveness
  23. Improve the Customer Experience
  24. Help Center