CustomerHeadsetsAttentivenessCustomerExperienceInternalCustomersTeamClearcommunicationskillsImprovetheCustomerExperienceCustomerSatisfactionHelpCenterCustomerServiceWeekEmpathySmileQualityKnowledgeof theProductCustomerLoyaltyExcellentCustomerServicePatienceCustomerRelationshipContinuousImprovementCustomerFeedbackCustomerExperienceTeamCustomerExpectationsFCR (FirstCallResolution)CustomerHeadsetsAttentivenessCustomerExperienceInternalCustomersTeamClearcommunicationskillsImprovetheCustomerExperienceCustomerSatisfactionHelpCenterCustomerServiceWeekEmpathySmileQualityKnowledgeof theProductCustomerLoyaltyExcellentCustomerServicePatienceCustomerRelationshipContinuousImprovementCustomerFeedbackCustomerExperienceTeamCustomerExpectationsFCR (FirstCallResolution)

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer
  2. Headsets
  3. Attentiveness
  4. Customer Experience
  5. Internal Customers
  6. Team
  7. Clear communication skills
  8. Improve the Customer Experience
  9. Customer Satisfaction
  10. Help Center
  11. Customer Service Week
  12. Empathy
  13. Smile
  14. Quality
  15. Knowledge of the Product
  16. Customer Loyalty
  17. Excellent Customer Service
  18. Patience
  19. Customer Relationship
  20. Continuous Improvement
  21. Customer Feedback
  22. Customer Experience Team
  23. Customer Expectations
  24. FCR (First Call Resolution)