ClearcommunicationskillsCustomerRelationshipImprovetheCustomerExperienceSmileExcellentCustomerServiceCustomerExpectationsFCR (FirstCallResolution)HeadsetsCustomerExperienceAttentivenessCustomerFeedbackContinuousImprovementCustomerLoyaltyCustomerEmpathyCustomerExperienceTeamHelpCenterTeamQualityCustomerSatisfactionInternalCustomersKnowledgeof theProductPatienceCustomerServiceWeekClearcommunicationskillsCustomerRelationshipImprovetheCustomerExperienceSmileExcellentCustomerServiceCustomerExpectationsFCR (FirstCallResolution)HeadsetsCustomerExperienceAttentivenessCustomerFeedbackContinuousImprovementCustomerLoyaltyCustomerEmpathyCustomerExperienceTeamHelpCenterTeamQualityCustomerSatisfactionInternalCustomersKnowledgeof theProductPatienceCustomerServiceWeek

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear communication skills
  2. Customer Relationship
  3. Improve the Customer Experience
  4. Smile
  5. Excellent Customer Service
  6. Customer Expectations
  7. FCR (First Call Resolution)
  8. Headsets
  9. Customer Experience
  10. Attentiveness
  11. Customer Feedback
  12. Continuous Improvement
  13. Customer Loyalty
  14. Customer
  15. Empathy
  16. Customer Experience Team
  17. Help Center
  18. Team
  19. Quality
  20. Customer Satisfaction
  21. Internal Customers
  22. Knowledge of the Product
  23. Patience
  24. Customer Service Week