Sent a "GoodMorning" or"Good Night"Message inTeamsAchieved85% CallQualityScoreWork ExtraHours toHelp Cover aShiftCaller'sNameStartswith "C"PerfectAttendanceFollowed theEmergencyCall FlowProcessUpdatedJJ After 1Minute onHoldAchievedan 100%QualityScoreSpokewith JJ'sSonGreeted a JJwith YourName andTitleNoMissedADPPunchesPersonalTime did NotExceed 30MinutesNo ACESComplaintsLogged intoInContactwithin 3Minutes ofADPRescheduledanAppointmentin UbiquityJJ Didn'tCheckTheirVoicemailReceiveda CallFromHumanaReceived aComplimentfrom a JJSpokewith JJ'sDaughterNoVPNIssuesHelped aFellowPCC inTeamsNoInternetIssuesSame JJSameDayThankeda JJ forCallingLandmarkSent a "GoodMorning" or"Good Night"Message inTeamsAchieved85% CallQualityScoreWork ExtraHours toHelp Cover aShiftCaller'sNameStartswith "C"PerfectAttendanceFollowed theEmergencyCall FlowProcessUpdatedJJ After 1Minute onHoldAchievedan 100%QualityScoreSpokewith JJ'sSonGreeted a JJwith YourName andTitleNoMissedADPPunchesPersonalTime did NotExceed 30MinutesNo ACESComplaintsLogged intoInContactwithin 3Minutes ofADPRescheduledanAppointmentin UbiquityJJ Didn'tCheckTheirVoicemailReceiveda CallFromHumanaReceived aComplimentfrom a JJSpokewith JJ'sDaughterNoVPNIssuesHelped aFellowPCC inTeamsNoInternetIssuesSame JJSameDayThankeda JJ forCallingLandmark

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a "Good Morning" or "Good Night" Message in Teams
  2. Achieved 85% Call Quality Score
  3. Work Extra Hours to Help Cover a Shift
  4. Caller's Name Starts with "C"
  5. Perfect Attendance
  6. Followed the Emergency Call Flow Process
  7. Updated JJ After 1 Minute on Hold
  8. Achieved an 100% Quality Score
  9. Spoke with JJ's Son
  10. Greeted a JJ with Your Name and Title
  11. No Missed ADP Punches
  12. Personal Time did Not Exceed 30 Minutes
  13. No ACES Complaints
  14. Logged into InContact within 3 Minutes of ADP
  15. Rescheduled an Appointment in Ubiquity
  16. JJ Didn't Check Their Voicemail
  17. Received a Call From Humana
  18. Received a Compliment from a JJ
  19. Spoke with JJ's Daughter
  20. No VPN Issues
  21. Helped a Fellow PCC in Teams
  22. No Internet Issues
  23. Same JJ Same Day
  24. Thanked a JJ for Calling Landmark