Work ExtraHours toHelp Cover aShiftSpokewith JJ'sSonAchieved85% CallQualityScoreAchievedan 100%QualityScoreThankeda JJ forCallingLandmarkPersonalTime did NotExceed 30MinutesGreeted a JJwith YourName andTitleLogged intoInContactwithin 3Minutes ofADPCaller'sNameStartswith "C"UpdatedJJ After 1Minute onHoldFollowed theEmergencyCall FlowProcessReceiveda CallFromHumanaSent a "GoodMorning" or"Good Night"Message inTeamsNo ACESComplaintsJJ Didn'tCheckTheirVoicemailSpokewith JJ'sDaughterReceived aComplimentfrom a JJNoVPNIssuesNoMissedADPPunchesHelped aFellowPCC inTeamsSame JJSameDayNoInternetIssuesPerfectAttendanceRescheduledanAppointmentin UbiquityWork ExtraHours toHelp Cover aShiftSpokewith JJ'sSonAchieved85% CallQualityScoreAchievedan 100%QualityScoreThankeda JJ forCallingLandmarkPersonalTime did NotExceed 30MinutesGreeted a JJwith YourName andTitleLogged intoInContactwithin 3Minutes ofADPCaller'sNameStartswith "C"UpdatedJJ After 1Minute onHoldFollowed theEmergencyCall FlowProcessReceiveda CallFromHumanaSent a "GoodMorning" or"Good Night"Message inTeamsNo ACESComplaintsJJ Didn'tCheckTheirVoicemailSpokewith JJ'sDaughterReceived aComplimentfrom a JJNoVPNIssuesNoMissedADPPunchesHelped aFellowPCC inTeamsSame JJSameDayNoInternetIssuesPerfectAttendanceRescheduledanAppointmentin Ubiquity

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Work Extra Hours to Help Cover a Shift
  2. Spoke with JJ's Son
  3. Achieved 85% Call Quality Score
  4. Achieved an 100% Quality Score
  5. Thanked a JJ for Calling Landmark
  6. Personal Time did Not Exceed 30 Minutes
  7. Greeted a JJ with Your Name and Title
  8. Logged into InContact within 3 Minutes of ADP
  9. Caller's Name Starts with "C"
  10. Updated JJ After 1 Minute on Hold
  11. Followed the Emergency Call Flow Process
  12. Received a Call From Humana
  13. Sent a "Good Morning" or "Good Night" Message in Teams
  14. No ACES Complaints
  15. JJ Didn't Check Their Voicemail
  16. Spoke with JJ's Daughter
  17. Received a Compliment from a JJ
  18. No VPN Issues
  19. No Missed ADP Punches
  20. Helped a Fellow PCC in Teams
  21. Same JJ Same Day
  22. No Internet Issues
  23. Perfect Attendance
  24. Rescheduled an Appointment in Ubiquity