Received aComplimentfrom a JJCaller'sNameStartswith "C"Spokewith JJ'sDaughterSpokewith JJ'sSonJJ Didn'tCheckTheirVoicemailUpdatedJJ After 1Minute onHoldReceiveda CallFromHumanaNoVPNIssuesWork ExtraHours toHelp Cover aShiftNoMissedADPPunchesPersonalTime did NotExceed 30MinutesAchievedan 100%QualityScoreRescheduledanAppointmentin UbiquityLogged intoInContactwithin 3Minutes ofADPNoInternetIssuesSent a "GoodMorning" or"Good Night"Message inTeamsSame JJSameDayThankeda JJ forCallingLandmarkPerfectAttendanceHelped aFellowPCC inTeamsFollowed theEmergencyCall FlowProcessNo ACESComplaintsAchieved85% CallQualityScoreGreeted a JJwith YourName andTitleReceived aComplimentfrom a JJCaller'sNameStartswith "C"Spokewith JJ'sDaughterSpokewith JJ'sSonJJ Didn'tCheckTheirVoicemailUpdatedJJ After 1Minute onHoldReceiveda CallFromHumanaNoVPNIssuesWork ExtraHours toHelp Cover aShiftNoMissedADPPunchesPersonalTime did NotExceed 30MinutesAchievedan 100%QualityScoreRescheduledanAppointmentin UbiquityLogged intoInContactwithin 3Minutes ofADPNoInternetIssuesSent a "GoodMorning" or"Good Night"Message inTeamsSame JJSameDayThankeda JJ forCallingLandmarkPerfectAttendanceHelped aFellowPCC inTeamsFollowed theEmergencyCall FlowProcessNo ACESComplaintsAchieved85% CallQualityScoreGreeted a JJwith YourName andTitle

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a Compliment from a JJ
  2. Caller's Name Starts with "C"
  3. Spoke with JJ's Daughter
  4. Spoke with JJ's Son
  5. JJ Didn't Check Their Voicemail
  6. Updated JJ After 1 Minute on Hold
  7. Received a Call From Humana
  8. No VPN Issues
  9. Work Extra Hours to Help Cover a Shift
  10. No Missed ADP Punches
  11. Personal Time did Not Exceed 30 Minutes
  12. Achieved an 100% Quality Score
  13. Rescheduled an Appointment in Ubiquity
  14. Logged into InContact within 3 Minutes of ADP
  15. No Internet Issues
  16. Sent a "Good Morning" or "Good Night" Message in Teams
  17. Same JJ Same Day
  18. Thanked a JJ for Calling Landmark
  19. Perfect Attendance
  20. Helped a Fellow PCC in Teams
  21. Followed the Emergency Call Flow Process
  22. No ACES Complaints
  23. Achieved 85% Call Quality Score
  24. Greeted a JJ with Your Name and Title