Followed theEmergencyCall FlowProcessNoVPNIssuesPerfectAttendanceSpokewith JJ'sSonCaller'sNameStartswith "C"Achieved85% CallQualityScoreNoMissedADPPunchesSame JJSameDayJJ Didn'tCheckTheirVoicemailUpdatedJJ After 1Minute onHoldSent a "GoodMorning" or"Good Night"Message inTeamsAchievedan 100%QualityScorePersonalTime did NotExceed 30MinutesLogged intoInContactwithin 3Minutes ofADPRescheduledanAppointmentin UbiquityNoInternetIssuesNo ACESComplaintsReceived aComplimentfrom a JJWork ExtraHours toHelp Cover aShiftSpokewith JJ'sDaughterThankeda JJ forCallingLandmarkGreeted a JJwith YourName andTitleReceiveda CallFromHumanaHelped aFellowPCC inTeamsFollowed theEmergencyCall FlowProcessNoVPNIssuesPerfectAttendanceSpokewith JJ'sSonCaller'sNameStartswith "C"Achieved85% CallQualityScoreNoMissedADPPunchesSame JJSameDayJJ Didn'tCheckTheirVoicemailUpdatedJJ After 1Minute onHoldSent a "GoodMorning" or"Good Night"Message inTeamsAchievedan 100%QualityScorePersonalTime did NotExceed 30MinutesLogged intoInContactwithin 3Minutes ofADPRescheduledanAppointmentin UbiquityNoInternetIssuesNo ACESComplaintsReceived aComplimentfrom a JJWork ExtraHours toHelp Cover aShiftSpokewith JJ'sDaughterThankeda JJ forCallingLandmarkGreeted a JJwith YourName andTitleReceiveda CallFromHumanaHelped aFellowPCC inTeams

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed the Emergency Call Flow Process
  2. No VPN Issues
  3. Perfect Attendance
  4. Spoke with JJ's Son
  5. Caller's Name Starts with "C"
  6. Achieved 85% Call Quality Score
  7. No Missed ADP Punches
  8. Same JJ Same Day
  9. JJ Didn't Check Their Voicemail
  10. Updated JJ After 1 Minute on Hold
  11. Sent a "Good Morning" or "Good Night" Message in Teams
  12. Achieved an 100% Quality Score
  13. Personal Time did Not Exceed 30 Minutes
  14. Logged into InContact within 3 Minutes of ADP
  15. Rescheduled an Appointment in Ubiquity
  16. No Internet Issues
  17. No ACES Complaints
  18. Received a Compliment from a JJ
  19. Work Extra Hours to Help Cover a Shift
  20. Spoke with JJ's Daughter
  21. Thanked a JJ for Calling Landmark
  22. Greeted a JJ with Your Name and Title
  23. Received a Call From Humana
  24. Helped a Fellow PCC in Teams