Work ExtraHours toHelp Cover aShiftGreeted a JJwith YourName andTitleAchieved85% CallQualityScorePersonalTime did NotExceed 30MinutesLogged intoInContactwithin 3Minutes ofADPThankeda JJ forCallingLandmarkNoMissedADPPunchesSent a "GoodMorning" or"Good Night"Message inTeamsHelped aFellowPCC inTeamsSpokewith JJ'sDaughterNoVPNIssuesFollowed theEmergencyCall FlowProcessNo ACESComplaintsReceiveda CallFromHumanaAchievedan 100%QualityScoreSame JJSameDayRescheduledanAppointmentin UbiquityUpdatedJJ After 1Minute onHoldPerfectAttendanceCaller'sNameStartswith "C"Spokewith JJ'sSonNoInternetIssuesJJ Didn'tCheckTheirVoicemailReceived aComplimentfrom a JJWork ExtraHours toHelp Cover aShiftGreeted a JJwith YourName andTitleAchieved85% CallQualityScorePersonalTime did NotExceed 30MinutesLogged intoInContactwithin 3Minutes ofADPThankeda JJ forCallingLandmarkNoMissedADPPunchesSent a "GoodMorning" or"Good Night"Message inTeamsHelped aFellowPCC inTeamsSpokewith JJ'sDaughterNoVPNIssuesFollowed theEmergencyCall FlowProcessNo ACESComplaintsReceiveda CallFromHumanaAchievedan 100%QualityScoreSame JJSameDayRescheduledanAppointmentin UbiquityUpdatedJJ After 1Minute onHoldPerfectAttendanceCaller'sNameStartswith "C"Spokewith JJ'sSonNoInternetIssuesJJ Didn'tCheckTheirVoicemailReceived aComplimentfrom a JJ

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Extra Hours to Help Cover a Shift
  2. Greeted a JJ with Your Name and Title
  3. Achieved 85% Call Quality Score
  4. Personal Time did Not Exceed 30 Minutes
  5. Logged into InContact within 3 Minutes of ADP
  6. Thanked a JJ for Calling Landmark
  7. No Missed ADP Punches
  8. Sent a "Good Morning" or "Good Night" Message in Teams
  9. Helped a Fellow PCC in Teams
  10. Spoke with JJ's Daughter
  11. No VPN Issues
  12. Followed the Emergency Call Flow Process
  13. No ACES Complaints
  14. Received a Call From Humana
  15. Achieved an 100% Quality Score
  16. Same JJ Same Day
  17. Rescheduled an Appointment in Ubiquity
  18. Updated JJ After 1 Minute on Hold
  19. Perfect Attendance
  20. Caller's Name Starts with "C"
  21. Spoke with JJ's Son
  22. No Internet Issues
  23. JJ Didn't Check Their Voicemail
  24. Received a Compliment from a JJ