Work ExtraHours toHelp Cover aShiftSpokewith JJ'sSonNoMissedADPPunchesSpokewith JJ'sDaughterCaller'sNameStartswith "C"Logged intoInContactwithin 3Minutes ofADPGreeted a JJwith YourName andTitleNoVPNIssuesAchievedan 100%QualityScoreNoInternetIssuesThankeda JJ forCallingLandmarkAchieved85% CallQualityScoreReceived aComplimentfrom a JJPerfectAttendanceSent a "GoodMorning" or"Good Night"Message inTeamsFollowed theEmergencyCall FlowProcessReceiveda CallFromHumanaNo ACESComplaintsHelped aFellowPCC inTeamsJJ Didn'tCheckTheirVoicemailRescheduledanAppointmentin UbiquityUpdatedJJ After 1Minute onHoldSame JJSameDayPersonalTime did NotExceed 30MinutesWork ExtraHours toHelp Cover aShiftSpokewith JJ'sSonNoMissedADPPunchesSpokewith JJ'sDaughterCaller'sNameStartswith "C"Logged intoInContactwithin 3Minutes ofADPGreeted a JJwith YourName andTitleNoVPNIssuesAchievedan 100%QualityScoreNoInternetIssuesThankeda JJ forCallingLandmarkAchieved85% CallQualityScoreReceived aComplimentfrom a JJPerfectAttendanceSent a "GoodMorning" or"Good Night"Message inTeamsFollowed theEmergencyCall FlowProcessReceiveda CallFromHumanaNo ACESComplaintsHelped aFellowPCC inTeamsJJ Didn'tCheckTheirVoicemailRescheduledanAppointmentin UbiquityUpdatedJJ After 1Minute onHoldSame JJSameDayPersonalTime did NotExceed 30Minutes

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Extra Hours to Help Cover a Shift
  2. Spoke with JJ's Son
  3. No Missed ADP Punches
  4. Spoke with JJ's Daughter
  5. Caller's Name Starts with "C"
  6. Logged into InContact within 3 Minutes of ADP
  7. Greeted a JJ with Your Name and Title
  8. No VPN Issues
  9. Achieved an 100% Quality Score
  10. No Internet Issues
  11. Thanked a JJ for Calling Landmark
  12. Achieved 85% Call Quality Score
  13. Received a Compliment from a JJ
  14. Perfect Attendance
  15. Sent a "Good Morning" or "Good Night" Message in Teams
  16. Followed the Emergency Call Flow Process
  17. Received a Call From Humana
  18. No ACES Complaints
  19. Helped a Fellow PCC in Teams
  20. JJ Didn't Check Their Voicemail
  21. Rescheduled an Appointment in Ubiquity
  22. Updated JJ After 1 Minute on Hold
  23. Same JJ Same Day
  24. Personal Time did Not Exceed 30 Minutes