Receiveda CallFromHumanaWork ExtraHours toHelp Cover aShiftPersonalTime did NotExceed 30MinutesNo ACESComplaintsRescheduledanAppointmentin UbiquityJJ Didn'tCheckTheirVoicemailRescheduledanAppointmentin UbiquityNoMissedADPPunchesCaller'sNameStartswith "C"NoVPNIssuesSpokewith JJ'sDaughterAchieved85% CallQualityScoreNoInternetIssuesGreeted a JJwith YourName andTitleAchievedan 100%QualitySvcore Spokewith JJ'sSonSame JJSameDayThankeda JJ forCallingLandmarkPerfectAttendanceReceived aComplimentfrom a JJHelped aFellowPCC inTeamsLogged intoInContactwithin 3Minutes ofADPFollowed theEmergencyCall FlowProcessSent a "GoodMorning" or"Good Night"Message inTeamsReceiveda CallFromHumanaWork ExtraHours toHelp Cover aShiftPersonalTime did NotExceed 30MinutesNo ACESComplaintsRescheduledanAppointmentin UbiquityJJ Didn'tCheckTheirVoicemailRescheduledanAppointmentin UbiquityNoMissedADPPunchesCaller'sNameStartswith "C"NoVPNIssuesSpokewith JJ'sDaughterAchieved85% CallQualityScoreNoInternetIssuesGreeted a JJwith YourName andTitleAchievedan 100%QualitySvcore Spokewith JJ'sSonSame JJSameDayThankeda JJ forCallingLandmarkPerfectAttendanceReceived aComplimentfrom a JJHelped aFellowPCC inTeamsLogged intoInContactwithin 3Minutes ofADPFollowed theEmergencyCall FlowProcessSent a "GoodMorning" or"Good Night"Message inTeams

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a Call From Humana
  2. Work Extra Hours to Help Cover a Shift
  3. Personal Time did Not Exceed 30 Minutes
  4. No ACES Complaints
  5. Rescheduled an Appointment in Ubiquity
  6. JJ Didn't Check Their Voicemail
  7. Rescheduled an Appointment in Ubiquity
  8. No Missed ADP Punches
  9. Caller's Name Starts with "C"
  10. No VPN Issues
  11. Spoke with JJ's Daughter
  12. Achieved 85% Call Quality Score
  13. No Internet Issues
  14. Greeted a JJ with Your Name and Title
  15. Achieved an 100% Quality Svcore
  16. Spoke with JJ's Son
  17. Same JJ Same Day
  18. Thanked a JJ for Calling Landmark
  19. Perfect Attendance
  20. Received a Compliment from a JJ
  21. Helped a Fellow PCC in Teams
  22. Logged into InContact within 3 Minutes of ADP
  23. Followed the Emergency Call Flow Process
  24. Sent a "Good Morning" or "Good Night" Message in Teams