RescheduledanAppointmentin UbiquitySpokewith JJ'sSonSpokewith JJ'sDaughterAchieved85% CallQualityScoreSame JJSameDaySent a "GoodMorning" or"Good Night"Message inTeamsPersonalTime did NotExceed 30MinutesJJ Didn'tCheckTheirVoicemailNo ACESComplaintsLogged intoInContactwithin 3Minutes ofADPCaller'sNameStartswith "C"Followed theEmergencyCall FlowProcessNoVPNIssuesGreeted a JJwith YourName andTitleReceiveda CallFromHumanaHelped aFellowPCC inTeamsPerfectAttendanceThankeda JJ forCallingLandmarkNoInternetIssuesAchievedan 100%QualitySvcore RescheduledanAppointmentin UbiquityReceived aComplimentfrom a JJNoMissedADPPunchesWork ExtraHours toHelp Cover aShiftRescheduledanAppointmentin UbiquitySpokewith JJ'sSonSpokewith JJ'sDaughterAchieved85% CallQualityScoreSame JJSameDaySent a "GoodMorning" or"Good Night"Message inTeamsPersonalTime did NotExceed 30MinutesJJ Didn'tCheckTheirVoicemailNo ACESComplaintsLogged intoInContactwithin 3Minutes ofADPCaller'sNameStartswith "C"Followed theEmergencyCall FlowProcessNoVPNIssuesGreeted a JJwith YourName andTitleReceiveda CallFromHumanaHelped aFellowPCC inTeamsPerfectAttendanceThankeda JJ forCallingLandmarkNoInternetIssuesAchievedan 100%QualitySvcore RescheduledanAppointmentin UbiquityReceived aComplimentfrom a JJNoMissedADPPunchesWork ExtraHours toHelp Cover aShift

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rescheduled an Appointment in Ubiquity
  2. Spoke with JJ's Son
  3. Spoke with JJ's Daughter
  4. Achieved 85% Call Quality Score
  5. Same JJ Same Day
  6. Sent a "Good Morning" or "Good Night" Message in Teams
  7. Personal Time did Not Exceed 30 Minutes
  8. JJ Didn't Check Their Voicemail
  9. No ACES Complaints
  10. Logged into InContact within 3 Minutes of ADP
  11. Caller's Name Starts with "C"
  12. Followed the Emergency Call Flow Process
  13. No VPN Issues
  14. Greeted a JJ with Your Name and Title
  15. Received a Call From Humana
  16. Helped a Fellow PCC in Teams
  17. Perfect Attendance
  18. Thanked a JJ for Calling Landmark
  19. No Internet Issues
  20. Achieved an 100% Quality Svcore
  21. Rescheduled an Appointment in Ubiquity
  22. Received a Compliment from a JJ
  23. No Missed ADP Punches
  24. Work Extra Hours to Help Cover a Shift