Rescheduled an Appointment in Ubiquity Spoke with JJ's Son Spoke with JJ's Daughter Achieved 85% Call Quality Score Same JJ Same Day Sent a "Good Morning" or "Good Night" Message in Teams Personal Time did Not Exceed 30 Minutes JJ Didn't Check Their Voicemail No ACES Complaints Logged into InContact within 3 Minutes of ADP Caller's Name Starts with "C" Followed the Emergency Call Flow Process No VPN Issues Greeted a JJ with Your Name and Title Received a Call From Humana Helped a Fellow PCC in Teams Perfect Attendance Thanked a JJ for Calling Landmark No Internet Issues Achieved an 100% Quality Svcore Rescheduled an Appointment in Ubiquity Received a Compliment from a JJ No Missed ADP Punches Work Extra Hours to Help Cover a Shift Rescheduled an Appointment in Ubiquity Spoke with JJ's Son Spoke with JJ's Daughter Achieved 85% Call Quality Score Same JJ Same Day Sent a "Good Morning" or "Good Night" Message in Teams Personal Time did Not Exceed 30 Minutes JJ Didn't Check Their Voicemail No ACES Complaints Logged into InContact within 3 Minutes of ADP Caller's Name Starts with "C" Followed the Emergency Call Flow Process No VPN Issues Greeted a JJ with Your Name and Title Received a Call From Humana Helped a Fellow PCC in Teams Perfect Attendance Thanked a JJ for Calling Landmark No Internet Issues Achieved an 100% Quality Svcore Rescheduled an Appointment in Ubiquity Received a Compliment from a JJ No Missed ADP Punches Work Extra Hours to Help Cover a Shift
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rescheduled
an
Appointment
in Ubiquity
Spoke
with JJ's
Son
Spoke
with JJ's
Daughter
Achieved
85% Call
Quality
Score
Same JJ
Same
Day
Sent a "Good
Morning" or
"Good Night"
Message in
Teams
Personal
Time did Not
Exceed 30
Minutes
JJ Didn't
Check
Their
Voicemail
No ACES
Complaints
Logged into
InContact
within 3
Minutes of
ADP
Caller's
Name
Starts
with "C"
Followed the
Emergency
Call Flow
Process
No
VPN
Issues
Greeted a JJ
with Your
Name and
Title
Received
a Call
From
Humana
Helped a
Fellow
PCC in
Teams
Perfect
Attendance
Thanked
a JJ for
Calling
Landmark
No
Internet
Issues
Achieved an 100%
Quality Svcore
Rescheduled
an
Appointment
in Ubiquity
Received a
Compliment
from a JJ
No
Missed
ADP
Punches
Work Extra
Hours to
Help Cover a
Shift