Followed theEmergencyCall FlowProcessRescheduledanAppointmentin UbiquityThankeda JJ forCallingLandmarkSpokewith JJ'sDaughterSent a "GoodMorning" or"Good Night"Message inTeamsReceiveda CallFromHumanaWork ExtraHours toHelp Cover aShiftAchieved85% CallQualityScoreLogged intoInContactwithin 3Minutes ofADPPersonalTime did NotExceed 30MinutesNoMissedADPPunchesGreeted a JJwith YourName andTitleReceived aComplimentfrom a JJPerfectAttendanceNoVPNIssuesSame JJSameDayJJ Didn'tCheckTheirVoicemailRescheduledanAppointmentin UbiquityNo ACESComplaintsNoInternetIssuesCaller'sNameStartswith "C"Spokewith JJ'sSonAchievedan 100%QualitySvcore Helped aFellowPCC inTeamsFollowed theEmergencyCall FlowProcessRescheduledanAppointmentin UbiquityThankeda JJ forCallingLandmarkSpokewith JJ'sDaughterSent a "GoodMorning" or"Good Night"Message inTeamsReceiveda CallFromHumanaWork ExtraHours toHelp Cover aShiftAchieved85% CallQualityScoreLogged intoInContactwithin 3Minutes ofADPPersonalTime did NotExceed 30MinutesNoMissedADPPunchesGreeted a JJwith YourName andTitleReceived aComplimentfrom a JJPerfectAttendanceNoVPNIssuesSame JJSameDayJJ Didn'tCheckTheirVoicemailRescheduledanAppointmentin UbiquityNo ACESComplaintsNoInternetIssuesCaller'sNameStartswith "C"Spokewith JJ'sSonAchievedan 100%QualitySvcore Helped aFellowPCC inTeams

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed the Emergency Call Flow Process
  2. Rescheduled an Appointment in Ubiquity
  3. Thanked a JJ for Calling Landmark
  4. Spoke with JJ's Daughter
  5. Sent a "Good Morning" or "Good Night" Message in Teams
  6. Received a Call From Humana
  7. Work Extra Hours to Help Cover a Shift
  8. Achieved 85% Call Quality Score
  9. Logged into InContact within 3 Minutes of ADP
  10. Personal Time did Not Exceed 30 Minutes
  11. No Missed ADP Punches
  12. Greeted a JJ with Your Name and Title
  13. Received a Compliment from a JJ
  14. Perfect Attendance
  15. No VPN Issues
  16. Same JJ Same Day
  17. JJ Didn't Check Their Voicemail
  18. Rescheduled an Appointment in Ubiquity
  19. No ACES Complaints
  20. No Internet Issues
  21. Caller's Name Starts with "C"
  22. Spoke with JJ's Son
  23. Achieved an 100% Quality Svcore
  24. Helped a Fellow PCC in Teams