Personal Time did Not Exceed 30 Minutes Thanked a JJ for Calling Landmark Rescheduled an Appointment in Ubiquity No VPN Issues Sent a "Good Morning" or "Good Night" Message in Teams No ACES Complaints Received a Compliment from a JJ Spoke with JJ's Son Rescheduled an Appointment in Ubiquity Achieved an 100% Quality Svcore Greeted a JJ with Your Name and Title Spoke with JJ's Daughter Same JJ Same Day Achieved 85% Call Quality Score No Internet Issues No Missed ADP Punches Work Extra Hours to Help Cover a Shift Followed the Emergency Call Flow Process Received a Call From Humana Logged into InContact within 3 Minutes of ADP Caller's Name Starts with "C" JJ Didn't Check Their Voicemail Helped a Fellow PCC in Teams Perfect Attendance Personal Time did Not Exceed 30 Minutes Thanked a JJ for Calling Landmark Rescheduled an Appointment in Ubiquity No VPN Issues Sent a "Good Morning" or "Good Night" Message in Teams No ACES Complaints Received a Compliment from a JJ Spoke with JJ's Son Rescheduled an Appointment in Ubiquity Achieved an 100% Quality Svcore Greeted a JJ with Your Name and Title Spoke with JJ's Daughter Same JJ Same Day Achieved 85% Call Quality Score No Internet Issues No Missed ADP Punches Work Extra Hours to Help Cover a Shift Followed the Emergency Call Flow Process Received a Call From Humana Logged into InContact within 3 Minutes of ADP Caller's Name Starts with "C" JJ Didn't Check Their Voicemail Helped a Fellow PCC in Teams Perfect Attendance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Personal
Time did Not
Exceed 30
Minutes
Thanked
a JJ for
Calling
Landmark
Rescheduled
an
Appointment
in Ubiquity
No
VPN
Issues
Sent a "Good
Morning" or
"Good Night"
Message in
Teams
No ACES
Complaints
Received a
Compliment
from a JJ
Spoke
with JJ's
Son
Rescheduled
an
Appointment
in Ubiquity
Achieved an 100%
Quality Svcore
Greeted a JJ
with Your
Name and
Title
Spoke
with JJ's
Daughter
Same JJ
Same
Day
Achieved
85% Call
Quality
Score
No
Internet
Issues
No
Missed
ADP
Punches
Work Extra
Hours to
Help Cover a
Shift
Followed the
Emergency
Call Flow
Process
Received
a Call
From
Humana
Logged into
InContact
within 3
Minutes of
ADP
Caller's
Name
Starts
with "C"
JJ Didn't
Check
Their
Voicemail
Helped a
Fellow
PCC in
Teams
Perfect
Attendance