Work ExtraHours toHelp Cover aShiftRescheduledanAppointmentin UbiquityAchieved85% CallQualityScoreNoInternetIssuesNo ACESComplaintsThankeda JJ forCallingLandmarkGreeted a JJwith YourName andTitleHelped aFellowPCC inTeamsNoVPNIssuesAchievedan 100%QualitySvcore NoMissedADPPunchesCaller'sNameStartswith "C"PerfectAttendanceLogged intoInContactwithin 3Minutes ofADPReceiveda CallFromHumanaPersonalTime did NotExceed 30MinutesSpokewith JJ'sDaughterJJ Didn'tCheckTheirVoicemailSame JJSameDayFollowed theEmergencyCall FlowProcessReceived aComplimentfrom a JJSpokewith JJ'sSonSent a "GoodMorning" or"Good Night"Message inTeamsRescheduledanAppointmentin UbiquityWork ExtraHours toHelp Cover aShiftRescheduledanAppointmentin UbiquityAchieved85% CallQualityScoreNoInternetIssuesNo ACESComplaintsThankeda JJ forCallingLandmarkGreeted a JJwith YourName andTitleHelped aFellowPCC inTeamsNoVPNIssuesAchievedan 100%QualitySvcore NoMissedADPPunchesCaller'sNameStartswith "C"PerfectAttendanceLogged intoInContactwithin 3Minutes ofADPReceiveda CallFromHumanaPersonalTime did NotExceed 30MinutesSpokewith JJ'sDaughterJJ Didn'tCheckTheirVoicemailSame JJSameDayFollowed theEmergencyCall FlowProcessReceived aComplimentfrom a JJSpokewith JJ'sSonSent a "GoodMorning" or"Good Night"Message inTeamsRescheduledanAppointmentin Ubiquity

Work From Home - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Extra Hours to Help Cover a Shift
  2. Rescheduled an Appointment in Ubiquity
  3. Achieved 85% Call Quality Score
  4. No Internet Issues
  5. No ACES Complaints
  6. Thanked a JJ for Calling Landmark
  7. Greeted a JJ with Your Name and Title
  8. Helped a Fellow PCC in Teams
  9. No VPN Issues
  10. Achieved an 100% Quality Svcore
  11. No Missed ADP Punches
  12. Caller's Name Starts with "C"
  13. Perfect Attendance
  14. Logged into InContact within 3 Minutes of ADP
  15. Received a Call From Humana
  16. Personal Time did Not Exceed 30 Minutes
  17. Spoke with JJ's Daughter
  18. JJ Didn't Check Their Voicemail
  19. Same JJ Same Day
  20. Followed the Emergency Call Flow Process
  21. Received a Compliment from a JJ
  22. Spoke with JJ's Son
  23. Sent a "Good Morning" or "Good Night" Message in Teams
  24. Rescheduled an Appointment in Ubiquity