DocumentRequest CITMortgageINS INSquestionIVRPaymentAgentPaymentWebPaymentResearchTaxquestionUnauthorized3rd PartyAuthorized3rd PartyLoss DraftNon-monitoredEscrowAnalysisWEBPaymentPaymenthistoryrequestACH LossDraftmonitoredCreditdisputeAgentusedTeamsAgentwaiveda feeVOMPayoffMailingaddressupdateServiceReleaseDocumentRequest CITMortgageINS INSquestionIVRPaymentAgentPaymentWebPaymentResearchTaxquestionUnauthorized3rd PartyAuthorized3rd PartyLoss DraftNon-monitoredEscrowAnalysisWEBPaymentPaymenthistoryrequestACH LossDraftmonitoredCreditdisputeAgentusedTeamsAgentwaiveda feeVOMPayoffMailingaddressupdateServiceRelease

What kind of call did you hear? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Document Request
  2. CIT
  3. Mortgage INS
  4. INS question
  5. IVR Payment
  6. Agent Payment
  7. Web
  8. Payment Research
  9. Tax question
  10. Unauthorized 3rd Party
  11. Authorized 3rd Party
  12. Loss Draft Non-monitored
  13. Escrow Analysis
  14. WEB Payment
  15. Payment history request
  16. ACH
  17. Loss Draft monitored
  18. Credit dispute
  19. Agent used Teams
  20. Agent waived a fee
  21. VOM
  22. Payoff
  23. Mailing address update
  24. Service Release