PaymenthistoryrequestEscrowAnalysisMailingaddressupdatePayoffLoss DraftNon-monitoredServiceReleaseCreditdisputeTaxquestionVOMIVRPaymentAgentwaiveda feeCITWebAgentusedTeamsINSquestionACH Authorized3rd PartyPaymentResearchWEBPaymentUnauthorized3rd PartyAgentPaymentDocumentRequest MortgageINS LossDraftmonitoredPaymenthistoryrequestEscrowAnalysisMailingaddressupdatePayoffLoss DraftNon-monitoredServiceReleaseCreditdisputeTaxquestionVOMIVRPaymentAgentwaiveda feeCITWebAgentusedTeamsINSquestionACH Authorized3rd PartyPaymentResearchWEBPaymentUnauthorized3rd PartyAgentPaymentDocumentRequest MortgageINS LossDraftmonitored

What kind of call did you hear? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payment history request
  2. Escrow Analysis
  3. Mailing address update
  4. Payoff
  5. Loss Draft Non-monitored
  6. Service Release
  7. Credit dispute
  8. Tax question
  9. VOM
  10. IVR Payment
  11. Agent waived a fee
  12. CIT
  13. Web
  14. Agent used Teams
  15. INS question
  16. ACH
  17. Authorized 3rd Party
  18. Payment Research
  19. WEB Payment
  20. Unauthorized 3rd Party
  21. Agent Payment
  22. Document Request
  23. Mortgage INS
  24. Loss Draft monitored