Authorized3rd PartyAgentPaymentMortgageINS PaymentResearchLoss DraftNon-monitoredCITWEBPaymentVOMPayoffDocumentRequest WebLossDraftmonitoredINSquestionPaymenthistoryrequestCreditdisputeACH TaxquestionAgentwaiveda feeServiceReleaseEscrowAnalysisAgentusedTeamsUnauthorized3rd PartyMailingaddressupdateIVRPaymentAuthorized3rd PartyAgentPaymentMortgageINS PaymentResearchLoss DraftNon-monitoredCITWEBPaymentVOMPayoffDocumentRequest WebLossDraftmonitoredINSquestionPaymenthistoryrequestCreditdisputeACH TaxquestionAgentwaiveda feeServiceReleaseEscrowAnalysisAgentusedTeamsUnauthorized3rd PartyMailingaddressupdateIVRPayment

What kind of call did you hear? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Authorized 3rd Party
  2. Agent Payment
  3. Mortgage INS
  4. Payment Research
  5. Loss Draft Non-monitored
  6. CIT
  7. WEB Payment
  8. VOM
  9. Payoff
  10. Document Request
  11. Web
  12. Loss Draft monitored
  13. INS question
  14. Payment history request
  15. Credit dispute
  16. ACH
  17. Tax question
  18. Agent waived a fee
  19. Service Release
  20. Escrow Analysis
  21. Agent used Teams
  22. Unauthorized 3rd Party
  23. Mailing address update
  24. IVR Payment