ServiceReleaseAgentusedTeamsCreditdisputeAgentwaiveda feePaymenthistoryrequestIVRPaymentAgentPaymentMailingaddressupdatePaymentResearchWebLossDraftmonitoredLoss DraftNon-monitoredACH TaxquestionAuthorized3rd PartyWEBPaymentMortgageINS CITUnauthorized3rd PartyPayoffDocumentRequest VOMINSquestionEscrowAnalysisServiceReleaseAgentusedTeamsCreditdisputeAgentwaiveda feePaymenthistoryrequestIVRPaymentAgentPaymentMailingaddressupdatePaymentResearchWebLossDraftmonitoredLoss DraftNon-monitoredACH TaxquestionAuthorized3rd PartyWEBPaymentMortgageINS CITUnauthorized3rd PartyPayoffDocumentRequest VOMINSquestionEscrowAnalysis

What kind of call did you hear? - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Release
  2. Agent used Teams
  3. Credit dispute
  4. Agent waived a fee
  5. Payment history request
  6. IVR Payment
  7. Agent Payment
  8. Mailing address update
  9. Payment Research
  10. Web
  11. Loss Draft monitored
  12. Loss Draft Non-monitored
  13. ACH
  14. Tax question
  15. Authorized 3rd Party
  16. WEB Payment
  17. Mortgage INS
  18. CIT
  19. Unauthorized 3rd Party
  20. Payoff
  21. Document Request
  22. VOM
  23. INS question
  24. Escrow Analysis