(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent know's best -
100% issue resolution
Perfect Attendance
Bonus:
QA Feeback "Exceptional Call"
Empathy Streak!
Empathy 3 in a row!
3 100's in a row
95%
Closing Streak!
4 closings in a row!
Pleasant Per Usual,
3 Pleasantries in a row!
Perfect Attendance
High Roller -
Met all metric requirements for the week
100%
Note Goat -
Excellent documentation
On time, every time. - No tardies this week
Weekly ADH above 90%
85%
Trust The Process - Highest Processing
Numbers
No Critical Errors
90%
Used the language line
Grand opening!
Used the opening script each call.
AHT decreased
100%
Bonus:
Happy Helper-
Assisted coworker in the chat