High Roller - Met all metric requirements for the week Bonus: Happy Helper- Assisted coworker in the chat Agent know's best - 100% issue resolution Perfect Attendance 100% Trust The Process - Highest Processing Numbers AHT decreased 3 100's in a row Bonus: QA Feeback "Exceptional Call" 85% 2 100's in a row Pleasant Per Usual, 3 Pleasantries in a row! Perfect Attendance Weekly ADH above 90% Note Goat - Excellent documentation 100% Empathy Streak! Empathy 3 in a row! Used the language line Closing Streak! 4 closings in a row! 95% No Critical Errors Grand opening! Used the opening script each call. On time, every time. - No tardies this week 90% High Roller - Met all metric requirements for the week Bonus: Happy Helper- Assisted coworker in the chat Agent know's best - 100% issue resolution Perfect Attendance 100% Trust The Process - Highest Processing Numbers AHT decreased 3 100's in a row Bonus: QA Feeback "Exceptional Call" 85% 2 100's in a row Pleasant Per Usual, 3 Pleasantries in a row! Perfect Attendance Weekly ADH above 90% Note Goat - Excellent documentation 100% Empathy Streak! Empathy 3 in a row! Used the language line Closing Streak! 4 closings in a row! 95% No Critical Errors Grand opening! Used the opening script each call. On time, every time. - No tardies this week 90%
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
High Roller -
Met all metric requirements for the week
Bonus:
Happy Helper-
Assisted coworker in the chat
Agent know's best -
100% issue resolution
Perfect Attendance
100%
Trust The Process - Highest Processing
Numbers
AHT decreased
3 100's in a row
Bonus:
QA Feeback "Exceptional Call"
85%
2 100's in a row
Pleasant Per Usual,
3 Pleasantries in a row!
Perfect Attendance
Weekly ADH above 90%
Note Goat -
Excellent documentation
100%
Empathy Streak!
Empathy 3 in a row!
Used the language line
Closing Streak!
4 closings in a row!
95%
No Critical Errors
Grand opening!
Used the opening script each call.
On time, every time. - No tardies this week
90%