(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the language line
No Critical Errors
3 100's in a row
Perfect Attendance
Note Goat -
Excellent documentation
85%
100%
90%
Grand opening!
Used the opening script each call.
100%
Trust The Process - Highest Processing
Numbers
Agent know's best -
100% issue resolution
Empathy Streak!
Empathy 3 in a row!
2 100's in a row
Perfect Attendance
Pleasant Per Usual,
3 Pleasantries in a row!
High Roller -
Met all metric requirements for the week
Weekly ADH above 90%
Closing Streak!
4 closings in a row!
95%
On time, every time. - No tardies this week
AHT decreased
Bonus:
QA Feeback "Exceptional Call"
Bonus:
Happy Helper-
Assisted coworker in the chat