(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Discuss Types of NGs
Use Knowledge Database
End handle call for another agent
Suggest office to send photos
Schedule a P/U for next day
Discuss new metal increase
Avoid Transferring call for outsourced case
Implant Pricing
BZ Lifetime Warranty
My Account Sign up, office signs up while on phone
Ship Case to Alternative Address
Fulfillment Request for FedEx Bags
WOW call
WWS for 2 or more cases
Talk about case where RDC sent photos for approval