(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"You've just lost a customer"
Customer asks for an insane exception
"Just charge the card I have on file"
Customer hangs up on you
VPN issues
Argument about tow mirrors
Accuses us of being scammers
Customer says they are an experienced mechanic
Fraudulent order issue
Customer is sexist and/or creepy
"The website said it would fit!"
"I need to speak to a tech"
Customer refuses to admit they are wrong
Customer gets mad when you ask for their VIN
You get an escalation
Customer didn't read the listing and is mad it doesn't fit
Customer blatantly lies
Customer calls 1A thinking they ordered from us
"You sent me the wrong part"
"Why should I have to pay return shipping?!"
You get a contact right before break
Customer keeps changing their story
"This has nothing to do with the VIN you don't need it"