(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks for an insane exception
"Just charge the card I have on file"
Customer is sexist and/or creepy
"Why should I have to pay return shipping?!"
Customer refuses to admit they are wrong
Fraudulent order issue
"You sent me the wrong part"
"You've just lost a customer"
Customer gets mad when you ask for their VIN
Customer blatantly lies
VPN issues
Argument about tow mirrors
"This is YOUR mistake NOT MINE"
Customer says they are an experienced mechanic
"The website said it would fit!"
Accuses us of being scammers
Customer didn't read the listing and is mad it doesn't fit
You get a contact right before break
"I need to speak to a tech"
Customer calls 1A thinking they ordered from us
You get an escalation
Customer keeps changing their story
Customer hangs up on you
"This has nothing to do with the VIN you don't need it"
