(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"You sent me the wrong part"
"You've just lost a customer"
Customer says they are an experienced mechanic
Customer hangs up on you
You get an escalation
Customer gets mad when you ask for their VIN
"I need to speak to a tech"
Argument about tow mirrors
Customer asks for an insane exception
Accuses us of being scammers
Customer calls 1A thinking they ordered from us
Customer refuses to admit they are wrong
Customer blatantly lies
"This is YOUR mistake NOT MINE"
Customer is sexist and/or creepy
"Just charge the card I have on file"
"The website said it would fit!"
"Why should I have to pay return shipping?!"
"This has nothing to do with the VIN you don't need it"
VPN issues
Fraudulent order issue
Customer didn't read the listing and is mad it doesn't fit
