You getanescalationCustomerhangs upon youCustomerkeepschangingtheir storyCustomeris sexistand/orcreepyYou get acontact rightbefore break"I needto speakto a tech"VPNissuesCustomerblatantlyliesCustomerasks foran insaneexception"You sentme thewrongpart"Accusesus ofbeingscammersCustomerrefuses toadmit theyare wrongFraudulentorderissueCustomergets madwhen youask for theirVIN"Thewebsitesaid itwould fit!"Customercalls 1Athinking theyordered fromus"This hasnothing to dowith the VINyou don'tneed it"Argumentabout towmirrorsCustomersays theyare anexperiencedmechanic"You'vejust lost acustomer""This isYOURmistake NOTMINE""Justcharge thecard I haveon file"Customerdidn't readthe listingand is mad itdoesn't fit"Why shouldI have to payreturnshipping?!"You getanescalationCustomerhangs upon youCustomerkeepschangingtheir storyCustomeris sexistand/orcreepyYou get acontact rightbefore break"I needto speakto a tech"VPNissuesCustomerblatantlyliesCustomerasks foran insaneexception"You sentme thewrongpart"Accusesus ofbeingscammersCustomerrefuses toadmit theyare wrongFraudulentorderissueCustomergets madwhen youask for theirVIN"Thewebsitesaid itwould fit!"Customercalls 1Athinking theyordered fromus"This hasnothing to dowith the VINyou don'tneed it"Argumentabout towmirrorsCustomersays theyare anexperiencedmechanic"You'vejust lost acustomer""This isYOURmistake NOTMINE""Justcharge thecard I haveon file"Customerdidn't readthe listingand is mad itdoesn't fit"Why shouldI have to payreturnshipping?!"

1A Bingo v4 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. You get an escalation
  2. Customer hangs up on you
  3. Customer keeps changing their story
  4. Customer is sexist and/or creepy
  5. You get a contact right before break
  6. "I need to speak to a tech"
  7. VPN issues
  8. Customer blatantly lies
  9. Customer asks for an insane exception
  10. "You sent me the wrong part"
  11. Accuses us of being scammers
  12. Customer refuses to admit they are wrong
  13. Fraudulent order issue
  14. Customer gets mad when you ask for their VIN
  15. "The website said it would fit!"
  16. Customer calls 1A thinking they ordered from us
  17. "This has nothing to do with the VIN you don't need it"
  18. Argument about tow mirrors
  19. Customer says they are an experienced mechanic
  20. "You've just lost a customer"
  21. "This is YOUR mistake NOT MINE"
  22. "Just charge the card I have on file"
  23. Customer didn't read the listing and is mad it doesn't fit
  24. "Why should I have to pay return shipping?!"