(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I need to speak to a tech"
Customer says they are an experienced mechanic
Argument about tow mirrors
Customer refuses to admit they are wrong
"Why should I have to pay return shipping?!"
Customer gets mad when you ask for their VIN
Customer hangs up on you
Customer is sexist and/or creepy
Customer blatantly lies
"You sent me the wrong part"
"Just charge the card I have on file"
Customer calls 1A thinking they ordered from us
You get a contact right before break
Fraudulent order issue
Accuses us of being scammers
"This has nothing to do with the VIN you don't need it"
Customer keeps changing their story
"You've just lost a customer"
VPN issues
"The website said it would fit!"
You get an escalation
Customer didn't read the listing and is mad it doesn't fit
