(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You get an escalation
Customer hangs up on you
Customer keeps changing their story
Customer is sexist and/or creepy
You get a contact right before break
"I need to speak to a tech"
VPN issues
Customer blatantly lies
Customer asks for an insane exception
"You sent me the wrong part"
Accuses us of being scammers
Customer refuses to admit they are wrong
Fraudulent order issue
Customer gets mad when you ask for their VIN
"The website said it would fit!"
Customer calls 1A thinking they ordered from us
"This has nothing to do with the VIN you don't need it"
Argument about tow mirrors
Customer says they are an experienced mechanic
"You've just lost a customer"
"This is YOUR mistake NOT MINE"
"Just charge the card I have on file"
Customer didn't read the listing and is mad it doesn't fit
