(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Just charge the card I have on file"
VPN issues
"The website said it would fit!"
Customer gets mad when you ask for their VIN
Customer keeps changing their story
Customer is sexist and/or creepy
Fraudulent order issue
Accuses us of being scammers
"I need to speak to a tech"
"Why should I have to pay return shipping?!"
"You sent me the wrong part"
"You've just lost a customer"
Argument about tow mirrors
Customer says they are an experienced mechanic
Customer calls 1A thinking they ordered from us
You get an escalation
"This is YOUR mistake NOT MINE"
Customer refuses to admit they are wrong
You get a contact right before break
Customer blatantly lies
Customer didn't read the listing and is mad it doesn't fit
"This has nothing to do with the VIN you don't need it"