CALLVOLUMEMETCALLCUSTOMERBY NAME 3TIMESDURING CALLNOTREADYTIMEMETASKCUSTOMERHOW THEIRDAY ISGOINGEXCEEDSCALLOBSERVATIONSCOREWIREQUESTIONCOMPROMISEDACCOUNTBILL PAYASSISTANCEASKCUSTOMERHOWTHERE DAYIS GOINGTRAVELALERT ONDEBITCARDASK CUSTOMERIS THEREANYTHING ELSEYOU CAN ASSISTTHEM WITHTELL CUSTOMERTHANK YOU FORBANKING WITHHERITAGE BANKCHECKORDERRESETHERITAGEDIRECTPASSWORDAGENTASSISTDEBITCARDINCREASENOTARYINQUIRYCALLVALUMEMETRATEQUOTESACHSTOPPAYMENTLOANREFERRALWRONGNUMBERNOTREADYTIMEMETPAYOFFQUOTEON CARLOANCALLVOLUMEMETCALLCUSTOMERBY NAME 3TIMESDURING CALLNOTREADYTIMEMETASKCUSTOMERHOW THEIRDAY ISGOINGEXCEEDSCALLOBSERVATIONSCOREWIREQUESTIONCOMPROMISEDACCOUNTBILL PAYASSISTANCEASKCUSTOMERHOWTHERE DAYIS GOINGTRAVELALERT ONDEBITCARDASK CUSTOMERIS THEREANYTHING ELSEYOU CAN ASSISTTHEM WITHTELL CUSTOMERTHANK YOU FORBANKING WITHHERITAGE BANKCHECKORDERRESETHERITAGEDIRECTPASSWORDAGENTASSISTDEBITCARDINCREASENOTARYINQUIRYCALLVALUMEMETRATEQUOTESACHSTOPPAYMENTLOANREFERRALWRONGNUMBERNOTREADYTIMEMETPAYOFFQUOTEON CARLOAN

JUNE 1-4 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CALL VOLUME MET
  2. CALL CUSTOMER BY NAME 3 TIMES DURING CALL
  3. NOT READY TIME MET
  4. ASK CUSTOMER HOW THEIR DAY IS GOING
  5. EXCEEDS CALL OBSERVATION SCORE
  6. WIRE QUESTION
  7. COMPROMISED ACCOUNT
  8. BILL PAY ASSISTANCE
  9. ASK CUSTOMER HOW THERE DAY IS GOING
  10. TRAVEL ALERT ON DEBIT CARD
  11. ASK CUSTOMER IS THERE ANYTHING ELSE YOU CAN ASSIST THEM WITH
  12. TELL CUSTOMER THANK YOU FOR BANKING WITH HERITAGE BANK
  13. CHECK ORDER
  14. RESET HERITAGE DIRECT PASSWORD
  15. AGENT ASSIST
  16. DEBIT CARD INCREASE
  17. NOTARY INQUIRY
  18. CALL VALUME MET
  19. RATE QUOTES
  20. ACH STOP PAYMENT
  21. LOAN REFERRAL
  22. WRONG NUMBER
  23. NOT READY TIME MET
  24. PAYOFF QUOTE ON CAR LOAN