Spoke to a Gold Member Booked 3 or more rooms Successful HGV transfer Hilton Honors Enrollment Booked under the AAA SRP Transferred to GA (WARM) Modified a reservation Transferred to Group Sales Booked under a specific Group block Got an AMEX transfer (Verbatim) Booked a points reservation Properly verified the HH membership Booked the 2x points rate Spoke to a Diamond Member Transferred to PMG (with supervisor approval) Cancelled a reservation Secured a points and cash reservation Booked for Hilton Daytona Beachfront Spoke to the Front Desk Booked using the 10-15 SRP. Cross sell to a sister property Transferred to CC (WARM) Thanked our guest for being a loyal member Received a thank you from our guest Spoke to a Gold Member Booked 3 or more rooms Successful HGV transfer Hilton Honors Enrollment Booked under the AAA SRP Transferred to GA (WARM) Modified a reservation Transferred to Group Sales Booked under a specific Group block Got an AMEX transfer (Verbatim) Booked a points reservation Properly verified the HH membership Booked the 2x points rate Spoke to a Diamond Member Transferred to PMG (with supervisor approval) Cancelled a reservation Secured a points and cash reservation Booked for Hilton Daytona Beachfront Spoke to the Front Desk Booked using the 10-15 SRP. Cross sell to a sister property Transferred to CC (WARM) Thanked our guest for being a loyal member Received a thank you from our guest
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Spoke to a Gold Member
O-Booked 3 or more rooms
O-Successful HGV transfer
G-Hilton Honors Enrollment
N-Booked under the AAA SRP
I-Transferred to GA (WARM)
G-Modified a reservation
I-Transferred to Group Sales
B-Booked under a specific Group block
G-Got an AMEX transfer (Verbatim)
B-Booked a points reservation
I-Properly verified the HH membership
B-Booked the 2x points rate
O-Spoke to a Diamond Member
G-Transferred to PMG (with supervisor approval)
G-Cancelled a reservation
N-Secured a points and cash reservation
O-Booked for Hilton Daytona Beachfront
O-Spoke to the Front Desk
N-Booked using the 10-15 SRP.
B-Cross sell to a sister property
N-Transferred to CC
(WARM)
B-Thanked our guest for being a loyal member
I-Received a thank you from our guest