Transferred to GA (WARM) Transferred to Group Sales Successful HGV transfer Booked using the 10-15 SRP. Booked the 2x points rate Cross sell to a sister property Got an AMEX transfer (Verbatim) Thanked our guest for being a loyal member Transferred to PMG (with supervisor approval) Secured a points and cash reservation Booked for Hilton Daytona Beachfront Booked under the AAA SRP Spoke to a Diamond Member Booked 3 or more rooms Received a thank you from our guest Booked under a specific Group block Cancelled a reservation Booked a points reservation Properly verified the HH membership Hilton Honors Enrollment Spoke to a Gold Member Modified a reservation Spoke to the Front Desk Transferred to CC (WARM) Transferred to GA (WARM) Transferred to Group Sales Successful HGV transfer Booked using the 10-15 SRP. Booked the 2x points rate Cross sell to a sister property Got an AMEX transfer (Verbatim) Thanked our guest for being a loyal member Transferred to PMG (with supervisor approval) Secured a points and cash reservation Booked for Hilton Daytona Beachfront Booked under the AAA SRP Spoke to a Diamond Member Booked 3 or more rooms Received a thank you from our guest Booked under a specific Group block Cancelled a reservation Booked a points reservation Properly verified the HH membership Hilton Honors Enrollment Spoke to a Gold Member Modified a reservation Spoke to the Front Desk Transferred to CC (WARM)
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Transferred to GA (WARM)
I-Transferred to Group Sales
O-Successful HGV transfer
N-Booked using the 10-15 SRP.
B-Booked the 2x points rate
B-Cross sell to a sister property
G-Got an AMEX transfer (Verbatim)
B-Thanked our guest for being a loyal member
G-Transferred to PMG (with supervisor approval)
N-Secured a points and cash reservation
O-Booked for Hilton Daytona Beachfront
N-Booked under the AAA SRP
O-Spoke to a Diamond Member
O-Booked 3 or more rooms
I-Received a thank you from our guest
B-Booked under a specific Group block
G-Cancelled a reservation
B-Booked a points reservation
I-Properly verified the HH membership
G-Hilton Honors Enrollment
I-Spoke to a Gold Member
G-Modified a reservation
O-Spoke to the Front Desk
N-Transferred to CC
(WARM)