Transferred to Group Sales Transferred to GA (WARM) Booked for Hilton Daytona Beachfront Cancelled a reservation Spoke to the Front Desk Properly verified the HH membership Spoke to a Gold Member Hilton Honors Enrollment Cross sell to a sister property Booked 3 or more rooms Booked the 2x points rate Spoke to a Diamond Member Transferred to CC (WARM) Thanked our guest for being a loyal member Transferred to PMG (with supervisor approval) Received a thank you from our guest Got an AMEX transfer (Verbatim) Booked under the AAA SRP Booked under a specific Group block Booked a points reservation Secured a points and cash reservation Booked using the 10-15 SRP. Modified a reservation Successful HGV transfer Transferred to Group Sales Transferred to GA (WARM) Booked for Hilton Daytona Beachfront Cancelled a reservation Spoke to the Front Desk Properly verified the HH membership Spoke to a Gold Member Hilton Honors Enrollment Cross sell to a sister property Booked 3 or more rooms Booked the 2x points rate Spoke to a Diamond Member Transferred to CC (WARM) Thanked our guest for being a loyal member Transferred to PMG (with supervisor approval) Received a thank you from our guest Got an AMEX transfer (Verbatim) Booked under the AAA SRP Booked under a specific Group block Booked a points reservation Secured a points and cash reservation Booked using the 10-15 SRP. Modified a reservation Successful HGV transfer
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Transferred to Group Sales
I-Transferred to GA (WARM)
O-Booked for Hilton Daytona Beachfront
G-Cancelled a reservation
O-Spoke to the Front Desk
I-Properly verified the HH membership
I-Spoke to a Gold Member
G-Hilton Honors Enrollment
B-Cross sell to a sister property
O-Booked 3 or more rooms
B-Booked the 2x points rate
O-Spoke to a Diamond Member
N-Transferred to CC
(WARM)
B-Thanked our guest for being a loyal member
G-Transferred to PMG (with supervisor approval)
I-Received a thank you from our guest
G-Got an AMEX transfer (Verbatim)
N-Booked under the AAA SRP
B-Booked under a specific Group block
B-Booked a points reservation
N-Secured a points and cash reservation
N-Booked using the 10-15 SRP.
G-Modified a reservation
O-Successful HGV transfer