Cancelled a reservation Spoke to the Front Desk Transferred to CC (WARM) Properly verified the HH membership Booked the 2x points rate Booked a points reservation Received a thank you from our guest Transferred to PMG (with supervisor approval) Booked for Hilton Daytona Beachfront Spoke to a Diamond Member Modified a reservation Booked under the AAA SRP Spoke to a Gold Member Transferred to GA (WARM) Thanked our guest for being a loyal member Secured a points and cash reservation Got an AMEX transfer (Verbatim) Successful HGV transfer Booked under a specific Group block Booked 3 or more rooms Booked using the 10-15 SRP. Cross sell to a sister property Transferred to Group Sales Hilton Honors Enrollment Cancelled a reservation Spoke to the Front Desk Transferred to CC (WARM) Properly verified the HH membership Booked the 2x points rate Booked a points reservation Received a thank you from our guest Transferred to PMG (with supervisor approval) Booked for Hilton Daytona Beachfront Spoke to a Diamond Member Modified a reservation Booked under the AAA SRP Spoke to a Gold Member Transferred to GA (WARM) Thanked our guest for being a loyal member Secured a points and cash reservation Got an AMEX transfer (Verbatim) Successful HGV transfer Booked under a specific Group block Booked 3 or more rooms Booked using the 10-15 SRP. Cross sell to a sister property Transferred to Group Sales Hilton Honors Enrollment
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Cancelled a reservation
O-Spoke to the Front Desk
N-Transferred to CC
(WARM)
I-Properly verified the HH membership
B-Booked the 2x points rate
B-Booked a points reservation
I-Received a thank you from our guest
G-Transferred to PMG (with supervisor approval)
O-Booked for Hilton Daytona Beachfront
O-Spoke to a Diamond Member
G-Modified a reservation
N-Booked under the AAA SRP
I-Spoke to a Gold Member
I-Transferred to GA (WARM)
B-Thanked our guest for being a loyal member
N-Secured a points and cash reservation
G-Got an AMEX transfer (Verbatim)
O-Successful HGV transfer
B-Booked under a specific Group block
O-Booked 3 or more rooms
N-Booked using the 10-15 SRP.
B-Cross sell to a sister property
I-Transferred to Group Sales
G-Hilton Honors Enrollment