Booked 3 or more rooms Transferred to PMG (with supervisor approval) Transferred to CC (WARM) Cross sell to a sister property Booked the 2x points rate Booked for Hilton Daytona Beachfront Hilton Honors Enrollment Successful HGV transfer Transferred to GA (WARM) Booked under a specific Group block Properly verified the HH membership Booked a points reservation Transferred to Group Sales Cancelled a reservation Thanked our guest for being a loyal member Got an AMEX transfer (Verbatim) Spoke to the Front Desk Secured a points and cash reservation Booked under the AAA SRP Booked using the 10-15 SRP. Modified a reservation Received a thank you from our guest Spoke to a Gold Member Spoke to a Diamond Member Booked 3 or more rooms Transferred to PMG (with supervisor approval) Transferred to CC (WARM) Cross sell to a sister property Booked the 2x points rate Booked for Hilton Daytona Beachfront Hilton Honors Enrollment Successful HGV transfer Transferred to GA (WARM) Booked under a specific Group block Properly verified the HH membership Booked a points reservation Transferred to Group Sales Cancelled a reservation Thanked our guest for being a loyal member Got an AMEX transfer (Verbatim) Spoke to the Front Desk Secured a points and cash reservation Booked under the AAA SRP Booked using the 10-15 SRP. Modified a reservation Received a thank you from our guest Spoke to a Gold Member Spoke to a Diamond Member
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Booked 3 or more rooms
G-Transferred to PMG (with supervisor approval)
N-Transferred to CC
(WARM)
B-Cross sell to a sister property
B-Booked the 2x points rate
O-Booked for Hilton Daytona Beachfront
G-Hilton Honors Enrollment
O-Successful HGV transfer
I-Transferred to GA (WARM)
B-Booked under a specific Group block
I-Properly verified the HH membership
B-Booked a points reservation
I-Transferred to Group Sales
G-Cancelled a reservation
B-Thanked our guest for being a loyal member
G-Got an AMEX transfer (Verbatim)
O-Spoke to the Front Desk
N-Secured a points and cash reservation
N-Booked under the AAA SRP
N-Booked using the 10-15 SRP.
G-Modified a reservation
I-Received a thank you from our guest
I-Spoke to a Gold Member
O-Spoke to a Diamond Member