Spoke to a Diamond Member Thanked our guest for being a loyal member Transferred to CC (WARM) Booked 3 or more rooms Transferred to PMG (with supervisor approval) Booked a points reservation Successful HGV transfer Secured a points and cash reservation Transferred to Group Sales Booked under a specific Group block Booked using the 10-15 SRP. Hilton Honors Enrollment Spoke to a Gold Member Booked for Hilton Daytona Beachfront Properly verified the HH membership Spoke to the Front Desk Transferred to GA (WARM) Cancelled a reservation Booked the 2x points rate Got an AMEX transfer (Verbatim) Modified a reservation Booked under the AAA SRP Cross sell to a sister property Received a thank you from our guest Spoke to a Diamond Member Thanked our guest for being a loyal member Transferred to CC (WARM) Booked 3 or more rooms Transferred to PMG (with supervisor approval) Booked a points reservation Successful HGV transfer Secured a points and cash reservation Transferred to Group Sales Booked under a specific Group block Booked using the 10-15 SRP. Hilton Honors Enrollment Spoke to a Gold Member Booked for Hilton Daytona Beachfront Properly verified the HH membership Spoke to the Front Desk Transferred to GA (WARM) Cancelled a reservation Booked the 2x points rate Got an AMEX transfer (Verbatim) Modified a reservation Booked under the AAA SRP Cross sell to a sister property Received a thank you from our guest
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Spoke to a Diamond Member
B-Thanked our guest for being a loyal member
N-Transferred to CC
(WARM)
O-Booked 3 or more rooms
G-Transferred to PMG (with supervisor approval)
B-Booked a points reservation
O-Successful HGV transfer
N-Secured a points and cash reservation
I-Transferred to Group Sales
B-Booked under a specific Group block
N-Booked using the 10-15 SRP.
G-Hilton Honors Enrollment
I-Spoke to a Gold Member
O-Booked for Hilton Daytona Beachfront
I-Properly verified the HH membership
O-Spoke to the Front Desk
I-Transferred to GA (WARM)
G-Cancelled a reservation
B-Booked the 2x points rate
G-Got an AMEX transfer (Verbatim)
G-Modified a reservation
N-Booked under the AAA SRP
B-Cross sell to a sister property
I-Received a thank you from our guest