Booked 3 or more rooms Booked using the 10-15 SRP. Thanked our guest for being a loyal member Spoke to the Front Desk Got an AMEX transfer (Verbatim) Transferred to GA (WARM) Booked for Hilton Daytona Beachfront Booked under the AAA SRP Spoke to a Diamond Member Modified a reservation Booked the 2x points rate Received a thank you from our guest Transferred to Group Sales Spoke to a Gold Member Transferred to CC (WARM) Transferred to PMG (with supervisor approval) Cross sell to a sister property Properly verified the HH membership Cancelled a reservation Hilton Honors Enrollment Booked under a specific Group block Booked a points reservation Secured a points and cash reservation Successful HGV transfer Booked 3 or more rooms Booked using the 10-15 SRP. Thanked our guest for being a loyal member Spoke to the Front Desk Got an AMEX transfer (Verbatim) Transferred to GA (WARM) Booked for Hilton Daytona Beachfront Booked under the AAA SRP Spoke to a Diamond Member Modified a reservation Booked the 2x points rate Received a thank you from our guest Transferred to Group Sales Spoke to a Gold Member Transferred to CC (WARM) Transferred to PMG (with supervisor approval) Cross sell to a sister property Properly verified the HH membership Cancelled a reservation Hilton Honors Enrollment Booked under a specific Group block Booked a points reservation Secured a points and cash reservation Successful HGV transfer
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Booked 3 or more rooms
N-Booked using the 10-15 SRP.
B-Thanked our guest for being a loyal member
O-Spoke to the Front Desk
G-Got an AMEX transfer (Verbatim)
I-Transferred to GA (WARM)
O-Booked for Hilton Daytona Beachfront
N-Booked under the AAA SRP
O-Spoke to a Diamond Member
G-Modified a reservation
B-Booked the 2x points rate
I-Received a thank you from our guest
I-Transferred to Group Sales
I-Spoke to a Gold Member
N-Transferred to CC
(WARM)
G-Transferred to PMG (with supervisor approval)
B-Cross sell to a sister property
I-Properly verified the HH membership
G-Cancelled a reservation
G-Hilton Honors Enrollment
B-Booked under a specific Group block
B-Booked a points reservation
N-Secured a points and cash reservation
O-Successful HGV transfer