Secured a points and cash reservation Cross sell to a sister property Booked for Hilton Daytona Beachfront Booked under the AAA SRP Booked a points reservation Booked 3 or more rooms Cancelled a reservation Properly verified the HH membership Spoke to the Front Desk Thanked our guest for being a loyal member Modified a reservation Got an AMEX transfer (Verbatim) Hilton Honors Enrollment Transferred to CC (WARM) Spoke to a Gold Member Booked the 2x points rate Successful HGV transfer Transferred to GA (WARM) Transferred to PMG (with supervisor approval) Booked under a specific Group block Received a thank you from our guest Spoke to a Diamond Member Transferred to Group Sales Booked using the 10-15 SRP. Secured a points and cash reservation Cross sell to a sister property Booked for Hilton Daytona Beachfront Booked under the AAA SRP Booked a points reservation Booked 3 or more rooms Cancelled a reservation Properly verified the HH membership Spoke to the Front Desk Thanked our guest for being a loyal member Modified a reservation Got an AMEX transfer (Verbatim) Hilton Honors Enrollment Transferred to CC (WARM) Spoke to a Gold Member Booked the 2x points rate Successful HGV transfer Transferred to GA (WARM) Transferred to PMG (with supervisor approval) Booked under a specific Group block Received a thank you from our guest Spoke to a Diamond Member Transferred to Group Sales Booked using the 10-15 SRP.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Secured a points and cash reservation
B-Cross sell to a sister property
O-Booked for Hilton Daytona Beachfront
N-Booked under the AAA SRP
B-Booked a points reservation
O-Booked 3 or more rooms
G-Cancelled a reservation
I-Properly verified the HH membership
O-Spoke to the Front Desk
B-Thanked our guest for being a loyal member
G-Modified a reservation
G-Got an AMEX transfer (Verbatim)
G-Hilton Honors Enrollment
N-Transferred to CC
(WARM)
I-Spoke to a Gold Member
B-Booked the 2x points rate
O-Successful HGV transfer
I-Transferred to GA (WARM)
G-Transferred to PMG (with supervisor approval)
B-Booked under a specific Group block
I-Received a thank you from our guest
O-Spoke to a Diamond Member
I-Transferred to Group Sales
N-Booked using the 10-15 SRP.