NocriticalErrorsNOtardiesthis weekPerfectresolution inresolving theconsumersconcernsEmpathystreak3- 100%ImageQA'sWent tolunch ontime forthe weekPerfectcontactlog notesSlowwwdown!!!"Yielded toconsumer"PerfectAttendancefor 2 weeks100 %VoiceQAProcessedover 30Images ina weekPerfectclosingon calls4Pleasantriesin a Row,makes theQA glow 90%ImageQA3-95%VoiceQA's92%QASubmittedtimesheetbefore2pmAssistedcoworkerwithdispute86%QA90%Adherencefor theweekRecapSuperiorHold iscold/ muteis BoldPrompt inreportingexceptionsProvidedgreateducationalknowledge tothe consumerNocriticalErrorsNOtardiesthis weekPerfectresolution inresolving theconsumersconcernsEmpathystreak3- 100%ImageQA'sWent tolunch ontime forthe weekPerfectcontactlog notesSlowwwdown!!!"Yielded toconsumer"PerfectAttendancefor 2 weeks100 %VoiceQAProcessedover 30Images ina weekPerfectclosingon calls4Pleasantriesin a Row,makes theQA glow 90%ImageQA3-95%VoiceQA's92%QASubmittedtimesheetbefore2pmAssistedcoworkerwithdispute86%QA90%Adherencefor theweekRecapSuperiorHold iscold/ muteis BoldPrompt inreportingexceptionsProvidedgreateducationalknowledge tothe consumer

Game time/ NCTUE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No critical Errors
  2. NO tardies this week
  3. Perfect resolution in resolving the consumers concerns
  4. Empathy streak
  5. 3- 100% Image QA's
  6. Went to lunch on time for the week
  7. Perfect contact log notes
  8. Slowww down!!! "Yielded to consumer"
  9. Perfect Attendance for 2 weeks
  10. 100 % Voice QA
  11. Processed over 30 Images in a week
  12. Perfect closing on calls
  13. 4 Pleasantries in a Row, makes the QA glow
  14. 90% Image QA
  15. 3-95% Voice QA's
  16. 92% QA
  17. Submitted timesheet before 2pm
  18. Assisted coworker with dispute
  19. 86% QA
  20. 90% Adherence for the week
  21. Recap Superior
  22. Hold is cold/ mute is Bold
  23. Prompt in reporting exceptions
  24. Provided great educational knowledge to the consumer