Hold iscold/ muteis BoldPerfectAttendancefor 2 weeksPerfectresolution inresolving theconsumersconcernsSubmittedtimesheetbefore2pm3- 100%ImageQA'sProvidedgreateducationalknowledge tothe consumerEmpathystreakPerfectclosingon callsProcessedover 30Images ina week92%QA90%ImageQANocriticalErrors100 %VoiceQAPerfectcontactlog notesPrompt inreportingexceptionsNOtardiesthis weekAssistedcoworkerwithdispute86%QASlowwwdown!!!"Yielded toconsumer"90%Adherencefor theweekRecapSuperior4Pleasantriesin a Row,makes theQA glow Went tolunch ontime forthe week3-95%VoiceQA'sHold iscold/ muteis BoldPerfectAttendancefor 2 weeksPerfectresolution inresolving theconsumersconcernsSubmittedtimesheetbefore2pm3- 100%ImageQA'sProvidedgreateducationalknowledge tothe consumerEmpathystreakPerfectclosingon callsProcessedover 30Images ina week92%QA90%ImageQANocriticalErrors100 %VoiceQAPerfectcontactlog notesPrompt inreportingexceptionsNOtardiesthis weekAssistedcoworkerwithdispute86%QASlowwwdown!!!"Yielded toconsumer"90%Adherencefor theweekRecapSuperior4Pleasantriesin a Row,makes theQA glow Went tolunch ontime forthe week3-95%VoiceQA's

Game time/ NCTUE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold is cold/ mute is Bold
  2. Perfect Attendance for 2 weeks
  3. Perfect resolution in resolving the consumers concerns
  4. Submitted timesheet before 2pm
  5. 3- 100% Image QA's
  6. Provided great educational knowledge to the consumer
  7. Empathy streak
  8. Perfect closing on calls
  9. Processed over 30 Images in a week
  10. 92% QA
  11. 90% Image QA
  12. No critical Errors
  13. 100 % Voice QA
  14. Perfect contact log notes
  15. Prompt in reporting exceptions
  16. NO tardies this week
  17. Assisted coworker with dispute
  18. 86% QA
  19. Slowww down!!! "Yielded to consumer"
  20. 90% Adherence for the week
  21. Recap Superior
  22. 4 Pleasantries in a Row, makes the QA glow
  23. Went to lunch on time for the week
  24. 3-95% Voice QA's