NOtardiesthis weekWent tolunch ontime forthe weekHold iscold/ muteis Bold92%QASubmittedtimesheetbefore2pm100 %VoiceQAPerfectclosingon callsNocriticalErrorsAssistedcoworkerwithescalationPerfectdocumentationEconocheckcalls3-100%QA'sSlowwwdown!!!"Yielded toconsumer"Providedgreateducationalknowledge tothe consumerPrompt inreportingexceptions3-95%QA'sEmpathystreak90%Adherencefor theweek86%QAPerfectresolution inresolving theconsumersconcerns95%QAPerfectAttendancefor 2 weeksRecapSuperior90%QA4Pleasantriesin a Row,makes theQA glow NOtardiesthis weekWent tolunch ontime forthe weekHold iscold/ muteis Bold92%QASubmittedtimesheetbefore2pm100 %VoiceQAPerfectclosingon callsNocriticalErrorsAssistedcoworkerwithescalationPerfectdocumentationEconocheckcalls3-100%QA'sSlowwwdown!!!"Yielded toconsumer"Providedgreateducationalknowledge tothe consumerPrompt inreportingexceptions3-95%QA'sEmpathystreak90%Adherencefor theweek86%QAPerfectresolution inresolving theconsumersconcerns95%QAPerfectAttendancefor 2 weeksRecapSuperior90%QA4Pleasantriesin a Row,makes theQA glow 

Game time/ GCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NO tardies this week
  2. Went to lunch on time for the week
  3. Hold is cold/ mute is Bold
  4. 92% QA
  5. Submitted timesheet before 2pm
  6. 100 % Voice QA
  7. Perfect closing on calls
  8. No critical Errors
  9. Assisted coworker with escalation
  10. Perfect documentation Econocheck calls
  11. 3- 100% QA's
  12. Slowww down!!! "Yielded to consumer"
  13. Provided great educational knowledge to the consumer
  14. Prompt in reporting exceptions
  15. 3-95% QA's
  16. Empathy streak
  17. 90% Adherence for the week
  18. 86% QA
  19. Perfect resolution in resolving the consumers concerns
  20. 95% QA
  21. Perfect Attendance for 2 weeks
  22. Recap Superior
  23. 90% QA
  24. 4 Pleasantries in a Row, makes the QA glow