NOtardiesthis week90%Adherencefor theweekPerfectclosingon callsWent tolunch ontime forthe weekHold iscold/ muteis Bold4Pleasantriesin a Row,makes theQA glow PerfectAttendancefor 2 weeks86%QA100 %VoiceQASlowwwdown!!!"Yielded toconsumer"3-100%QA'sPerfectresolution inresolving theconsumersconcernsPrompt inreportingexceptionsNocriticalErrorsSubmittedtimesheetbefore2pmRecapSuperior90%QA92%QA95%QAAssistedcoworkerwithescalation3-95%QA'sEmpathystreakPerfectdocumentationEconocheckcallsProvidedgreateducationalknowledge tothe consumerNOtardiesthis week90%Adherencefor theweekPerfectclosingon callsWent tolunch ontime forthe weekHold iscold/ muteis Bold4Pleasantriesin a Row,makes theQA glow PerfectAttendancefor 2 weeks86%QA100 %VoiceQASlowwwdown!!!"Yielded toconsumer"3-100%QA'sPerfectresolution inresolving theconsumersconcernsPrompt inreportingexceptionsNocriticalErrorsSubmittedtimesheetbefore2pmRecapSuperior90%QA92%QA95%QAAssistedcoworkerwithescalation3-95%QA'sEmpathystreakPerfectdocumentationEconocheckcallsProvidedgreateducationalknowledge tothe consumer

Game time/ GCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. NO tardies this week
  2. 90% Adherence for the week
  3. Perfect closing on calls
  4. Went to lunch on time for the week
  5. Hold is cold/ mute is Bold
  6. 4 Pleasantries in a Row, makes the QA glow
  7. Perfect Attendance for 2 weeks
  8. 86% QA
  9. 100 % Voice QA
  10. Slowww down!!! "Yielded to consumer"
  11. 3- 100% QA's
  12. Perfect resolution in resolving the consumers concerns
  13. Prompt in reporting exceptions
  14. No critical Errors
  15. Submitted timesheet before 2pm
  16. Recap Superior
  17. 90% QA
  18. 92% QA
  19. 95% QA
  20. Assisted coworker with escalation
  21. 3-95% QA's
  22. Empathy streak
  23. Perfect documentation Econocheck calls
  24. Provided great educational knowledge to the consumer