Break/LunchApprovalEasySupportWireLimitIncreaseFaxedRequestQuestionabout adebit cardEscalatedPhoneNumberUpdateAssociateCall-InCreditCardQuestionSupervisorCall BackDisputeCallFeeWaiverAccountAlertDormantReleaseCreditsOnlyCreditCardCallComplaintMemoryBankEmployeeAccountLoanPaymentReversalSystemOutageSalesforceCaseAssistanceDisputeQuestionTechnicalDifficultiesCall fromAssociateBreak/LunchApprovalEasySupportWireLimitIncreaseFaxedRequestQuestionabout adebit cardEscalatedPhoneNumberUpdateAssociateCall-InCreditCardQuestionSupervisorCall BackDisputeCallFeeWaiverAccountAlertDormantReleaseCreditsOnlyCreditCardCallComplaintMemoryBankEmployeeAccountLoanPaymentReversalSystemOutageSalesforceCaseAssistanceDisputeQuestionTechnicalDifficultiesCall fromAssociate

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Break/Lunch Approval
  2. Easy Support
  3. Wire
  4. Limit Increase
  5. Faxed Request
  6. Question about a debit card
  7. Escalated Phone Number Update
  8. Associate Call-In
  9. Credit Card Question
  10. Supervisor Call Back
  11. Dispute Call
  12. Fee Waiver
  13. Account Alert
  14. Dormant Release
  15. Credits Only
  16. Credit Card Call
  17. Complaint
  18. Memory Bank
  19. Employee Account
  20. Loan Payment Reversal
  21. System Outage
  22. Salesforce Case Assistance
  23. Dispute Question
  24. Technical Difficulties Call from Associate