Treat Everyone with Fairness & Dignity Be Customer Obsessed Establish Trust Do the Right Thing Safeguard Clients & Our Business Show You Care Listen & Understand Needs Attentive, Engaged, Friendly Anticipate Needds Offer Options & Work Towards Solutions Find Ways to Add Value Build Lasting Relationships Exceed Expectations Be Proactive Take Responsibility & Set Expectations Show Respect Thank Everyone Keep Your Cool Always Follow Up Be Inclusive Support the Community Be Clear, Upfront & Honest Escalate Issues When Needed Make Personal Connections Use Good Judgment Own Customer Issues Be Welcoming & Use Names Go Above & Beyond Always Be Curteous & Professional Treat Everyone with Fairness & Dignity Be Customer Obsessed Establish Trust Do the Right Thing Safeguard Clients & Our Business Show You Care Listen & Understand Needs Attentive, Engaged, Friendly Anticipate Needds Offer Options & Work Towards Solutions Find Ways to Add Value Build Lasting Relationships Exceed Expectations Be Proactive Take Responsibility & Set Expectations Show Respect Thank Everyone Keep Your Cool Always Follow Up Be Inclusive Support the Community Be Clear, Upfront & Honest Escalate Issues When Needed Make Personal Connections Use Good Judgment Own Customer Issues Be Welcoming & Use Names Go Above & Beyond Always Be Curteous & Professional
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Treat Everyone with Fairness & Dignity
N-Be Customer Obsessed
I-Establish Trust
G-Do the Right Thing
G-Safeguard Clients & Our Business
O-Show You Care
I-Listen & Understand Needs
B-Attentive, Engaged, Friendly
N-Anticipate Needds
O-Offer Options & Work Towards Solutions
I-Find Ways to Add Value
I-Build Lasting Relationships
N-Exceed Expectations
N-Be Proactive
O-Take Responsibility & Set Expectations
B-Show Respect
B-Thank Everyone
B-Keep Your Cool
O-Always Follow Up
G-Be Inclusive
I-Support the Community
G-Be Clear, Upfront & Honest
O-Escalate Issues When Needed
I-Make Personal Connections
G-Use Good Judgment
O-Own Customer Issues
B-Be Welcoming & Use Names
N-Go Above & Beyond
B-Always Be Curteous & Professional