Attentive,Engaged,FriendlyOfferOptions &WorkTowardsSolutionsBe Clear,Upfront& HonestMakePersonalConnectionsDo theRightThingFindWays toAdd ValueSafeguardClients &OurBusinessShowRespectTreatEveryonewithFairness &DignityBeCustomerObsessedTakeResponsibility& SetExpectationsUseGoodJudgmentBeWelcoming& UseNamesBeInclusiveAlways BeCurteous &ProfessionalGoAbove &BeyondSupport theCommunityBeProactiveAnticipateNeeddsKeepYourCoolShowYouCareExceedExpectationsOwnCustomerIssuesThankEveryoneAlwaysFollowUpEstablishTrustEscalateIssuesWhenNeededBuild LastingRelationshipsListen &UnderstandNeedsAttentive,Engaged,FriendlyOfferOptions &WorkTowardsSolutionsBe Clear,Upfront& HonestMakePersonalConnectionsDo theRightThingFindWays toAdd ValueSafeguardClients &OurBusinessShowRespectTreatEveryonewithFairness &DignityBeCustomerObsessedTakeResponsibility& SetExpectationsUseGoodJudgmentBeWelcoming& UseNamesBeInclusiveAlways BeCurteous &ProfessionalGoAbove &BeyondSupport theCommunityBeProactiveAnticipateNeeddsKeepYourCoolShowYouCareExceedExpectationsOwnCustomerIssuesThankEveryoneAlwaysFollowUpEstablishTrustEscalateIssuesWhenNeededBuild LastingRelationshipsListen &UnderstandNeeds

Five Keys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
I
5
G
6
I
7
G
8
B
9
G
10
N
11
O
12
G
13
B
14
G
15
B
16
N
17
I
18
N
19
N
20
B
21
O
22
N
23
O
24
B
25
O
26
I
27
O
28
I
29
I
  1. B-Attentive, Engaged, Friendly
  2. O-Offer Options & Work Towards Solutions
  3. G-Be Clear, Upfront & Honest
  4. I-Make Personal Connections
  5. G-Do the Right Thing
  6. I-Find Ways to Add Value
  7. G-Safeguard Clients & Our Business
  8. B-Show Respect
  9. G-Treat Everyone with Fairness & Dignity
  10. N-Be Customer Obsessed
  11. O-Take Responsibility & Set Expectations
  12. G-Use Good Judgment
  13. B-Be Welcoming & Use Names
  14. G-Be Inclusive
  15. B-Always Be Curteous & Professional
  16. N-Go Above & Beyond
  17. I-Support the Community
  18. N-Be Proactive
  19. N-Anticipate Needds
  20. B-Keep Your Cool
  21. O-Show You Care
  22. N-Exceed Expectations
  23. O-Own Customer Issues
  24. B-Thank Everyone
  25. O-Always Follow Up
  26. I-Establish Trust
  27. O-Escalate Issues When Needed
  28. I-Build Lasting Relationships
  29. I-Listen & Understand Needs