BeInclusiveListen &UnderstandNeedsBeCustomerObsessedBeWelcoming& UseNamesShowRespectFindWays toAdd ValueShowYouCareAnticipateNeeddsAttentive,Engaged,FriendlyOwnCustomerIssuesSupport theCommunityThankEveryoneBuild LastingRelationshipsGoAbove &BeyondSafeguardClients &OurBusinessMakePersonalConnectionsAlways BeCurteous &ProfessionalTakeResponsibility& SetExpectationsTreatEveryonewithFairness &DignityDo theRightThingBeProactiveKeepYourCoolBe Clear,Upfront& HonestOfferOptions &WorkTowardsSolutionsUseGoodJudgmentEstablishTrustEscalateIssuesWhenNeededExceedExpectationsAlwaysFollowUpBeInclusiveListen &UnderstandNeedsBeCustomerObsessedBeWelcoming& UseNamesShowRespectFindWays toAdd ValueShowYouCareAnticipateNeeddsAttentive,Engaged,FriendlyOwnCustomerIssuesSupport theCommunityThankEveryoneBuild LastingRelationshipsGoAbove &BeyondSafeguardClients &OurBusinessMakePersonalConnectionsAlways BeCurteous &ProfessionalTakeResponsibility& SetExpectationsTreatEveryonewithFairness &DignityDo theRightThingBeProactiveKeepYourCoolBe Clear,Upfront& HonestOfferOptions &WorkTowardsSolutionsUseGoodJudgmentEstablishTrustEscalateIssuesWhenNeededExceedExpectationsAlwaysFollowUp

Five Keys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
B
5
B
6
I
7
O
8
N
9
B
10
O
11
I
12
B
13
I
14
N
15
G
16
I
17
B
18
O
19
G
20
G
21
N
22
B
23
G
24
O
25
G
26
I
27
O
28
N
29
O
  1. G-Be Inclusive
  2. I-Listen & Understand Needs
  3. N-Be Customer Obsessed
  4. B-Be Welcoming & Use Names
  5. B-Show Respect
  6. I-Find Ways to Add Value
  7. O-Show You Care
  8. N-Anticipate Needds
  9. B-Attentive, Engaged, Friendly
  10. O-Own Customer Issues
  11. I-Support the Community
  12. B-Thank Everyone
  13. I-Build Lasting Relationships
  14. N-Go Above & Beyond
  15. G-Safeguard Clients & Our Business
  16. I-Make Personal Connections
  17. B-Always Be Curteous & Professional
  18. O-Take Responsibility & Set Expectations
  19. G-Treat Everyone with Fairness & Dignity
  20. G-Do the Right Thing
  21. N-Be Proactive
  22. B-Keep Your Cool
  23. G-Be Clear, Upfront & Honest
  24. O-Offer Options & Work Towards Solutions
  25. G-Use Good Judgment
  26. I-Establish Trust
  27. O-Escalate Issues When Needed
  28. N-Exceed Expectations
  29. O-Always Follow Up