TakeResponsibility& SetExpectationsEstablishTrustOfferOptions &WorkTowardsSolutionsKeepYourCoolDo theRightThingBeProactiveAnticipateNeeddsBeCustomerObsessedBe Clear,Upfront& HonestListen &UnderstandNeedsSupport theCommunityFindWays toAdd ValueExceedExpectationsUseGoodJudgmentShowRespectBeWelcoming& UseNamesEscalateIssuesWhenNeededAlways BeCurteous &ProfessionalGoAbove &BeyondAlwaysFollowUpTreatEveryonewithFairness &DignityMakePersonalConnectionsThankEveryoneOwnCustomerIssuesBeInclusiveAttentive,Engaged,FriendlySafeguardClients &OurBusinessBuild LastingRelationshipsShowYouCareTakeResponsibility& SetExpectationsEstablishTrustOfferOptions &WorkTowardsSolutionsKeepYourCoolDo theRightThingBeProactiveAnticipateNeeddsBeCustomerObsessedBe Clear,Upfront& HonestListen &UnderstandNeedsSupport theCommunityFindWays toAdd ValueExceedExpectationsUseGoodJudgmentShowRespectBeWelcoming& UseNamesEscalateIssuesWhenNeededAlways BeCurteous &ProfessionalGoAbove &BeyondAlwaysFollowUpTreatEveryonewithFairness &DignityMakePersonalConnectionsThankEveryoneOwnCustomerIssuesBeInclusiveAttentive,Engaged,FriendlySafeguardClients &OurBusinessBuild LastingRelationshipsShowYouCare

Five Keys Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
B
5
G
6
N
7
N
8
N
9
G
10
I
11
I
12
I
13
N
14
G
15
B
16
B
17
O
18
B
19
N
20
O
21
G
22
I
23
B
24
O
25
G
26
B
27
G
28
I
29
O
  1. O-Take Responsibility & Set Expectations
  2. I-Establish Trust
  3. O-Offer Options & Work Towards Solutions
  4. B-Keep Your Cool
  5. G-Do the Right Thing
  6. N-Be Proactive
  7. N-Anticipate Needds
  8. N-Be Customer Obsessed
  9. G-Be Clear, Upfront & Honest
  10. I-Listen & Understand Needs
  11. I-Support the Community
  12. I-Find Ways to Add Value
  13. N-Exceed Expectations
  14. G-Use Good Judgment
  15. B-Show Respect
  16. B-Be Welcoming & Use Names
  17. O-Escalate Issues When Needed
  18. B-Always Be Curteous & Professional
  19. N-Go Above & Beyond
  20. O-Always Follow Up
  21. G-Treat Everyone with Fairness & Dignity
  22. I-Make Personal Connections
  23. B-Thank Everyone
  24. O-Own Customer Issues
  25. G-Be Inclusive
  26. B-Attentive, Engaged, Friendly
  27. G-Safeguard Clients & Our Business
  28. I-Build Lasting Relationships
  29. O-Show You Care