Be Proactive Show Respect Thank Everyone Always Follow Up Show You Care Always Be Curteous & Professional Escalate Issues When Needed Be Clear, Upfront & Honest Go Above & Beyond Offer Options & Work Towards Solutions Attentive, Engaged, Friendly Find Ways to Add Value Be Customer Obsessed Do the Right Thing Build Lasting Relationships Anticipate Needds Own Customer Issues Safeguard Clients & Our Business Establish Trust Exceed Expectations Treat Everyone with Fairness & Dignity Be Welcoming & Use Names Make Personal Connections Support the Community Keep Your Cool Be Inclusive Listen & Understand Needs Use Good Judgment Take Responsibility & Set Expectations Be Proactive Show Respect Thank Everyone Always Follow Up Show You Care Always Be Curteous & Professional Escalate Issues When Needed Be Clear, Upfront & Honest Go Above & Beyond Offer Options & Work Towards Solutions Attentive, Engaged, Friendly Find Ways to Add Value Be Customer Obsessed Do the Right Thing Build Lasting Relationships Anticipate Needds Own Customer Issues Safeguard Clients & Our Business Establish Trust Exceed Expectations Treat Everyone with Fairness & Dignity Be Welcoming & Use Names Make Personal Connections Support the Community Keep Your Cool Be Inclusive Listen & Understand Needs Use Good Judgment Take Responsibility & Set Expectations
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Be Proactive
B-Show Respect
B-Thank Everyone
O-Always Follow Up
O-Show You Care
B-Always Be Curteous & Professional
O-Escalate Issues When Needed
G-Be Clear, Upfront & Honest
N-Go Above & Beyond
O-Offer Options & Work Towards Solutions
B-Attentive, Engaged, Friendly
I-Find Ways to Add Value
N-Be Customer Obsessed
G-Do the Right Thing
I-Build Lasting Relationships
N-Anticipate Needds
O-Own Customer Issues
G-Safeguard Clients & Our Business
I-Establish Trust
N-Exceed Expectations
G-Treat Everyone with Fairness & Dignity
B-Be Welcoming & Use Names
I-Make Personal Connections
I-Support the Community
B-Keep Your Cool
G-Be Inclusive
I-Listen & Understand Needs
G-Use Good Judgment
O-Take Responsibility & Set Expectations