Laughedwith acustomerTempactivateda cardAccountclosure -Fraud callStopPre-authResolvedthe issueDe-escalateda callLocate aDirectDepositMade acustomer'sdaySubmittedWUrequestResetPINV2VcallDiscussedMigrationUsedConfluenceUpdateda phonenumberRefundCheckStatusCancelleda cardElevatedSavingsinquirySubmitteda limitincreaserequestInitiatedadisputeUpdatedaddressCustomerThankedyouRequestcopy ofBankStatementAnsweredVAquestionGaveAccountApplicationstatusLaughedwith acustomerTempactivateda cardAccountclosure -Fraud callStopPre-authResolvedthe issueDe-escalateda callLocate aDirectDepositMade acustomer'sdaySubmittedWUrequestResetPINV2VcallDiscussedMigrationUsedConfluenceUpdateda phonenumberRefundCheckStatusCancelleda cardElevatedSavingsinquirySubmitteda limitincreaserequestInitiatedadisputeUpdatedaddressCustomerThankedyouRequestcopy ofBankStatementAnsweredVAquestionGaveAccountApplicationstatus

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laughed with a customer
  2. Temp activated a card
  3. Account closure - Fraud call
  4. Stop Pre-auth
  5. Resolved the issue
  6. De-escalated a call
  7. Locate a Direct Deposit
  8. Made a customer's day
  9. Submitted WU request
  10. Reset PIN
  11. V2V call
  12. Discussed Migration
  13. Used Confluence
  14. Updated a phone number
  15. Refund Check Status
  16. Cancelled a card
  17. Elevated Savings inquiry
  18. Submitted a limit increase request
  19. Initiated a dispute
  20. Updated address
  21. Customer Thanked you
  22. Request copy of Bank Statement
  23. Answered VA question
  24. Gave Account Application status