Submitted a limit increase request Laughed with a customer De- escalated a call Request copy of Bank Statement Customer Thanked you Elevated Savings inquiry Locate a Direct Deposit Used Confluence Reset PIN Cancelled a card Answered VA question Updated address Temp activated a card Made a customer's day Refund Check Status Gave Account Application status V2V call Initiated a dispute Discussed Migration Resolved the issue Account closure - Fraud call Stop Pre- auth Updated a phone number Submitted WU request Submitted a limit increase request Laughed with a customer De- escalated a call Request copy of Bank Statement Customer Thanked you Elevated Savings inquiry Locate a Direct Deposit Used Confluence Reset PIN Cancelled a card Answered VA question Updated address Temp activated a card Made a customer's day Refund Check Status Gave Account Application status V2V call Initiated a dispute Discussed Migration Resolved the issue Account closure - Fraud call Stop Pre- auth Updated a phone number Submitted WU request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submitted a limit increase request
Laughed with a customer
De-escalated a call
Request copy of Bank Statement
Customer Thanked you
Elevated Savings inquiry
Locate a Direct Deposit
Used Confluence
Reset PIN
Cancelled a card
Answered VA question
Updated address
Temp activated a card
Made a customer's day
Refund Check Status
Gave Account Application status
V2V call
Initiated a dispute
Discussed Migration
Resolved the issue
Account closure - Fraud call
Stop Pre-auth
Updated a phone number
Submitted WU request