V2VcallUsedConfluenceSubmitteda limitincreaserequestStopPre-authUpdateda phonenumberDe-escalateda callMade acustomer'sdayRequestcopy ofBankStatementAccountclosure -Fraud callDiscussedMigrationCancelleda cardResolvedthe issueLocate aDirectDepositResetPINRefundCheckStatusInitiatedadisputeSubmittedWUrequestLaughedwith acustomerCustomerThankedyouAnsweredVAquestionGaveAccountApplicationstatusUpdatedaddressElevatedSavingsinquiryTempactivateda cardV2VcallUsedConfluenceSubmitteda limitincreaserequestStopPre-authUpdateda phonenumberDe-escalateda callMade acustomer'sdayRequestcopy ofBankStatementAccountclosure -Fraud callDiscussedMigrationCancelleda cardResolvedthe issueLocate aDirectDepositResetPINRefundCheckStatusInitiatedadisputeSubmittedWUrequestLaughedwith acustomerCustomerThankedyouAnsweredVAquestionGaveAccountApplicationstatusUpdatedaddressElevatedSavingsinquiryTempactivateda card

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. V2V call
  2. Used Confluence
  3. Submitted a limit increase request
  4. Stop Pre-auth
  5. Updated a phone number
  6. De-escalated a call
  7. Made a customer's day
  8. Request copy of Bank Statement
  9. Account closure - Fraud call
  10. Discussed Migration
  11. Cancelled a card
  12. Resolved the issue
  13. Locate a Direct Deposit
  14. Reset PIN
  15. Refund Check Status
  16. Initiated a dispute
  17. Submitted WU request
  18. Laughed with a customer
  19. Customer Thanked you
  20. Answered VA question
  21. Gave Account Application status
  22. Updated address
  23. Elevated Savings inquiry
  24. Temp activated a card