SubmittedWUrequestAccountclosure -Fraud callCustomerThankedyouDiscussedMigrationTempactivateda cardGaveAccountApplicationstatusLocate aDirectDepositUpdatedaddressInitiatedadisputeRequestcopy ofBankStatementDe-escalateda callUsedConfluenceV2VcallElevatedSavingsinquiryResetPINSubmitteda limitincreaserequestUpdateda phonenumberStopPre-authMade acustomer'sdayLaughedwith acustomerRefundCheckStatusAnsweredVAquestionResolvedthe issueCancelleda cardSubmittedWUrequestAccountclosure -Fraud callCustomerThankedyouDiscussedMigrationTempactivateda cardGaveAccountApplicationstatusLocate aDirectDepositUpdatedaddressInitiatedadisputeRequestcopy ofBankStatementDe-escalateda callUsedConfluenceV2VcallElevatedSavingsinquiryResetPINSubmitteda limitincreaserequestUpdateda phonenumberStopPre-authMade acustomer'sdayLaughedwith acustomerRefundCheckStatusAnsweredVAquestionResolvedthe issueCancelleda card

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted WU request
  2. Account closure - Fraud call
  3. Customer Thanked you
  4. Discussed Migration
  5. Temp activated a card
  6. Gave Account Application status
  7. Locate a Direct Deposit
  8. Updated address
  9. Initiated a dispute
  10. Request copy of Bank Statement
  11. De-escalated a call
  12. Used Confluence
  13. V2V call
  14. Elevated Savings inquiry
  15. Reset PIN
  16. Submitted a limit increase request
  17. Updated a phone number
  18. Stop Pre-auth
  19. Made a customer's day
  20. Laughed with a customer
  21. Refund Check Status
  22. Answered VA question
  23. Resolved the issue
  24. Cancelled a card