StopPre-authAnsweredVAquestionRefundCheckStatusV2VcallResolvedthe issueInitiatedadisputeRequestcopy ofBankStatementUsedConfluenceResetPINUpdateda phonenumberElevatedSavingsinquirySubmitteda limitincreaserequestMade acustomer'sdayDe-escalateda callCustomerThankedyouCancelleda cardLocate aDirectDepositLaughedwith acustomerSubmittedWUrequestTempactivateda cardGaveAccountApplicationstatusDiscussedMigrationUpdatedaddressAccountclosure -Fraud callStopPre-authAnsweredVAquestionRefundCheckStatusV2VcallResolvedthe issueInitiatedadisputeRequestcopy ofBankStatementUsedConfluenceResetPINUpdateda phonenumberElevatedSavingsinquirySubmitteda limitincreaserequestMade acustomer'sdayDe-escalateda callCustomerThankedyouCancelleda cardLocate aDirectDepositLaughedwith acustomerSubmittedWUrequestTempactivateda cardGaveAccountApplicationstatusDiscussedMigrationUpdatedaddressAccountclosure -Fraud call

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Stop Pre-auth
  2. Answered VA question
  3. Refund Check Status
  4. V2V call
  5. Resolved the issue
  6. Initiated a dispute
  7. Request copy of Bank Statement
  8. Used Confluence
  9. Reset PIN
  10. Updated a phone number
  11. Elevated Savings inquiry
  12. Submitted a limit increase request
  13. Made a customer's day
  14. De-escalated a call
  15. Customer Thanked you
  16. Cancelled a card
  17. Locate a Direct Deposit
  18. Laughed with a customer
  19. Submitted WU request
  20. Temp activated a card
  21. Gave Account Application status
  22. Discussed Migration
  23. Updated address
  24. Account closure - Fraud call