Answered VA question Temp activated a card De- escalated a call Updated a phone number V2V call Made a customer's day Locate a Direct Deposit Gave Account Application status Submitted a limit increase request Stop Pre- auth Request copy of Bank Statement Initiated a dispute Customer Thanked you Discussed Migration Account closure - Fraud call Submitted WU request Cancelled a card Elevated Savings inquiry Refund Check Status Updated address Laughed with a customer Reset PIN Resolved the issue Used Confluence Answered VA question Temp activated a card De- escalated a call Updated a phone number V2V call Made a customer's day Locate a Direct Deposit Gave Account Application status Submitted a limit increase request Stop Pre- auth Request copy of Bank Statement Initiated a dispute Customer Thanked you Discussed Migration Account closure - Fraud call Submitted WU request Cancelled a card Elevated Savings inquiry Refund Check Status Updated address Laughed with a customer Reset PIN Resolved the issue Used Confluence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answered VA question
Temp activated a card
De-escalated a call
Updated a phone number
V2V call
Made a customer's day
Locate a Direct Deposit
Gave Account Application status
Submitted a limit increase request
Stop Pre-auth
Request copy of Bank Statement
Initiated a dispute
Customer Thanked you
Discussed Migration
Account closure - Fraud call
Submitted WU request
Cancelled a card
Elevated Savings inquiry
Refund Check Status
Updated address
Laughed with a customer
Reset PIN
Resolved the issue
Used Confluence