Customer Thanked you Temp activated a card Laughed with a customer Request copy of Bank Statement Gave Account Application status Submitted a limit increase request Updated a phone number Submitted WU request Used Confluence Refund Check Status Elevated Savings inquiry Discussed Migration Initiated a dispute Updated address Made a customer's day Reset PIN V2V call Cancelled a card Stop Pre- auth De- escalated a call Resolved the issue Account closure - Fraud call Answered VA question Locate a Direct Deposit Customer Thanked you Temp activated a card Laughed with a customer Request copy of Bank Statement Gave Account Application status Submitted a limit increase request Updated a phone number Submitted WU request Used Confluence Refund Check Status Elevated Savings inquiry Discussed Migration Initiated a dispute Updated address Made a customer's day Reset PIN V2V call Cancelled a card Stop Pre- auth De- escalated a call Resolved the issue Account closure - Fraud call Answered VA question Locate a Direct Deposit
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Thanked you
Temp activated a card
Laughed with a customer
Request copy of Bank Statement
Gave Account Application status
Submitted a limit increase request
Updated a phone number
Submitted WU request
Used Confluence
Refund Check Status
Elevated Savings inquiry
Discussed Migration
Initiated a dispute
Updated address
Made a customer's day
Reset PIN
V2V call
Cancelled a card
Stop Pre-auth
De-escalated a call
Resolved the issue
Account closure - Fraud call
Answered VA question
Locate a Direct Deposit