AnsweredVAquestionTempactivateda cardDe-escalateda callUpdateda phonenumberV2VcallMade acustomer'sdayLocate aDirectDepositGaveAccountApplicationstatusSubmitteda limitincreaserequestStopPre-authRequestcopy ofBankStatementInitiatedadisputeCustomerThankedyouDiscussedMigrationAccountclosure -Fraud callSubmittedWUrequestCancelleda cardElevatedSavingsinquiryRefundCheckStatusUpdatedaddressLaughedwith acustomerResetPINResolvedthe issueUsedConfluenceAnsweredVAquestionTempactivateda cardDe-escalateda callUpdateda phonenumberV2VcallMade acustomer'sdayLocate aDirectDepositGaveAccountApplicationstatusSubmitteda limitincreaserequestStopPre-authRequestcopy ofBankStatementInitiatedadisputeCustomerThankedyouDiscussedMigrationAccountclosure -Fraud callSubmittedWUrequestCancelleda cardElevatedSavingsinquiryRefundCheckStatusUpdatedaddressLaughedwith acustomerResetPINResolvedthe issueUsedConfluence

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered VA question
  2. Temp activated a card
  3. De-escalated a call
  4. Updated a phone number
  5. V2V call
  6. Made a customer's day
  7. Locate a Direct Deposit
  8. Gave Account Application status
  9. Submitted a limit increase request
  10. Stop Pre-auth
  11. Request copy of Bank Statement
  12. Initiated a dispute
  13. Customer Thanked you
  14. Discussed Migration
  15. Account closure - Fraud call
  16. Submitted WU request
  17. Cancelled a card
  18. Elevated Savings inquiry
  19. Refund Check Status
  20. Updated address
  21. Laughed with a customer
  22. Reset PIN
  23. Resolved the issue
  24. Used Confluence