Stop Pre- auth Answered VA question Refund Check Status V2V call Resolved the issue Initiated a dispute Request copy of Bank Statement Used Confluence Reset PIN Updated a phone number Elevated Savings inquiry Submitted a limit increase request Made a customer's day De- escalated a call Customer Thanked you Cancelled a card Locate a Direct Deposit Laughed with a customer Submitted WU request Temp activated a card Gave Account Application status Discussed Migration Updated address Account closure - Fraud call Stop Pre- auth Answered VA question Refund Check Status V2V call Resolved the issue Initiated a dispute Request copy of Bank Statement Used Confluence Reset PIN Updated a phone number Elevated Savings inquiry Submitted a limit increase request Made a customer's day De- escalated a call Customer Thanked you Cancelled a card Locate a Direct Deposit Laughed with a customer Submitted WU request Temp activated a card Gave Account Application status Discussed Migration Updated address Account closure - Fraud call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Stop Pre-auth
Answered VA question
Refund Check Status
V2V call
Resolved the issue
Initiated a dispute
Request copy of Bank Statement
Used Confluence
Reset PIN
Updated a phone number
Elevated Savings inquiry
Submitted a limit increase request
Made a customer's day
De-escalated a call
Customer Thanked you
Cancelled a card
Locate a Direct Deposit
Laughed with a customer
Submitted WU request
Temp activated a card
Gave Account Application status
Discussed Migration
Updated address
Account closure - Fraud call