UpdatedaddressMade acustomer'sdayInitiatedadisputeCancelleda cardSubmitteda limitincreaserequestAnsweredVAquestionCustomerThankedyouAccountclosure -Fraud callResolvedthe issueLaughedwith acustomerRequestcopy ofBankStatementElevatedSavingsinquirySubmittedWUrequestV2VcallRefundCheckStatusUsedConfluenceLocate aDirectDepositDe-escalateda callDiscussedMigrationUpdateda phonenumberGaveAccountApplicationstatusResetPINTempactivateda cardStopPre-authUpdatedaddressMade acustomer'sdayInitiatedadisputeCancelleda cardSubmitteda limitincreaserequestAnsweredVAquestionCustomerThankedyouAccountclosure -Fraud callResolvedthe issueLaughedwith acustomerRequestcopy ofBankStatementElevatedSavingsinquirySubmittedWUrequestV2VcallRefundCheckStatusUsedConfluenceLocate aDirectDepositDe-escalateda callDiscussedMigrationUpdateda phonenumberGaveAccountApplicationstatusResetPINTempactivateda cardStopPre-auth

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Updated address
  2. Made a customer's day
  3. Initiated a dispute
  4. Cancelled a card
  5. Submitted a limit increase request
  6. Answered VA question
  7. Customer Thanked you
  8. Account closure - Fraud call
  9. Resolved the issue
  10. Laughed with a customer
  11. Request copy of Bank Statement
  12. Elevated Savings inquiry
  13. Submitted WU request
  14. V2V call
  15. Refund Check Status
  16. Used Confluence
  17. Locate a Direct Deposit
  18. De-escalated a call
  19. Discussed Migration
  20. Updated a phone number
  21. Gave Account Application status
  22. Reset PIN
  23. Temp activated a card
  24. Stop Pre-auth