Accountclosure -Fraud callInitiatedadisputeStopPre-authUpdateda phonenumberRequestcopy ofBankStatementElevatedSavingsinquiryCustomerThankedyouSubmittedWUrequestCancelleda cardLocate aDirectDepositGaveAccountApplicationstatusResetPINDe-escalateda callLaughedwith acustomerUpdatedaddressTempactivateda cardRefundCheckStatusUsedConfluenceV2VcallMade acustomer'sdayResolvedthe issueSubmitteda limitincreaserequestAnsweredVAquestionDiscussedMigrationAccountclosure -Fraud callInitiatedadisputeStopPre-authUpdateda phonenumberRequestcopy ofBankStatementElevatedSavingsinquiryCustomerThankedyouSubmittedWUrequestCancelleda cardLocate aDirectDepositGaveAccountApplicationstatusResetPINDe-escalateda callLaughedwith acustomerUpdatedaddressTempactivateda cardRefundCheckStatusUsedConfluenceV2VcallMade acustomer'sdayResolvedthe issueSubmitteda limitincreaserequestAnsweredVAquestionDiscussedMigration

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account closure - Fraud call
  2. Initiated a dispute
  3. Stop Pre-auth
  4. Updated a phone number
  5. Request copy of Bank Statement
  6. Elevated Savings inquiry
  7. Customer Thanked you
  8. Submitted WU request
  9. Cancelled a card
  10. Locate a Direct Deposit
  11. Gave Account Application status
  12. Reset PIN
  13. De-escalated a call
  14. Laughed with a customer
  15. Updated address
  16. Temp activated a card
  17. Refund Check Status
  18. Used Confluence
  19. V2V call
  20. Made a customer's day
  21. Resolved the issue
  22. Submitted a limit increase request
  23. Answered VA question
  24. Discussed Migration