CustomerThankedyouSubmitteda limitincreaserequestDe-escalateda callInitiatedadisputeAccountclosure -Fraud callRefundCheckStatusResetPINMade acustomer'sdayResolvedthe issueUpdatedaddressStopPre-authLocate aDirectDepositLaughedwith acustomerCancelleda cardRequestcopy ofBankStatementUsedConfluenceAnsweredVAquestionDiscussedMigrationTempactivateda cardUpdateda phonenumberElevatedSavingsinquiryV2VcallGaveAccountApplicationstatusSubmittedWUrequestCustomerThankedyouSubmitteda limitincreaserequestDe-escalateda callInitiatedadisputeAccountclosure -Fraud callRefundCheckStatusResetPINMade acustomer'sdayResolvedthe issueUpdatedaddressStopPre-authLocate aDirectDepositLaughedwith acustomerCancelleda cardRequestcopy ofBankStatementUsedConfluenceAnsweredVAquestionDiscussedMigrationTempactivateda cardUpdateda phonenumberElevatedSavingsinquiryV2VcallGaveAccountApplicationstatusSubmittedWUrequest

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Thanked you
  2. Submitted a limit increase request
  3. De-escalated a call
  4. Initiated a dispute
  5. Account closure - Fraud call
  6. Refund Check Status
  7. Reset PIN
  8. Made a customer's day
  9. Resolved the issue
  10. Updated address
  11. Stop Pre-auth
  12. Locate a Direct Deposit
  13. Laughed with a customer
  14. Cancelled a card
  15. Request copy of Bank Statement
  16. Used Confluence
  17. Answered VA question
  18. Discussed Migration
  19. Temp activated a card
  20. Updated a phone number
  21. Elevated Savings inquiry
  22. V2V call
  23. Gave Account Application status
  24. Submitted WU request