Did notmiss a dayduring ALZUsed Allin OnePhoneListI amempoweredto helpconsumersUsedProcessesto searchfor SOPSet upGoogleChatSearchedObjectwith SNonly firstCreatedNewAccountUsed CoreFoundationsService USSOPUsed ageneric/merchandisecode to scheduleserviceSACSACUsed correctformat to askquestion inchatHad AHTof 8:00or lessFinishedeLearnings Camera was onduringmeetings/debriefsUsed cXcHomepageTook 30calls ina dayUsedGuidedHelpTook 25calls ina dayAHT of10:00or lessDidn't clockin beforestart of shift(8:00/9:00)SACUsedWalkMe tonavigateschedulingservice Took 15calls ina dayDid notmiss a dayduring ALZUsed Allin OnePhoneListI amempoweredto helpconsumersUsedProcessesto searchfor SOPSet upGoogleChatSearchedObjectwith SNonly firstCreatedNewAccountUsed CoreFoundationsService USSOPUsed ageneric/merchandisecode to scheduleserviceSACSACUsed correctformat to askquestion inchatHad AHTof 8:00or lessFinishedeLearnings Camera was onduringmeetings/debriefsUsed cXcHomepageTook 30calls ina dayUsedGuidedHelpTook 25calls ina dayAHT of10:00or lessDidn't clockin beforestart of shift(8:00/9:00)SACUsedWalkMe tonavigateschedulingservice Took 15calls ina day

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
G
4
I
5
N
6
G
7
N
8
G
9
I
10
I
11
B
12
I
13
N
14
O
15
I
16
N
17
O
18
O
19
B
20
G
21
B
22
O
23
O
24
G
  1. B-Did not miss a day during ALZ
  2. B-Used All in One Phone List
  3. G-I am empowered to help consumers
  4. I-Used Processes to search for SOP
  5. N-Set up Google Chat
  6. G-Searched Object with SN only first
  7. N-Created New Account
  8. G-Used Core Foundations Service US SOP
  9. I-Used a generic/merchandise code to schedule service
  10. I-SAC
  11. B-SAC
  12. I-Used correct format to ask question in chat
  13. N-Had AHT of 8:00 or less
  14. O-Finished eLearnings
  15. I-Camera was on during meetings/debriefs
  16. N-Used cXc Homepage
  17. O-Took 30 calls in a day
  18. O-Used Guided Help
  19. B-Took 25 calls in a day
  20. G-AHT of 10:00 or less
  21. B-Didn't clock in before start of shift (8:00/9:00)
  22. O-SAC
  23. O-Used WalkMe to navigate scheduling service
  24. G-Took 15 calls in a day