Took 30calls ina daySACUsed correctformat to askquestion inchatDidn't clockin beforestart of shift(8:00/9:00)SearchedObjectwith SNonly firstHad AHTof 8:00or lessUsedGuidedHelpUsed cXcHomepageI amempoweredto helpconsumersUsed ageneric/merchandisecode to scheduleserviceAHT of10:00or lessSet upGoogleChatTook 15calls ina dayFinishedeLearnings Did notmiss a dayduring ALZSACCreatedNewAccountUsedWalkMe tonavigateschedulingservice Took 25calls ina dayCamera was onduringmeetings/debriefsUsed Allin OnePhoneListSACUsed CoreFoundationsService USSOPUsedProcessesto searchfor SOPTook 30calls ina daySACUsed correctformat to askquestion inchatDidn't clockin beforestart of shift(8:00/9:00)SearchedObjectwith SNonly firstHad AHTof 8:00or lessUsedGuidedHelpUsed cXcHomepageI amempoweredto helpconsumersUsed ageneric/merchandisecode to scheduleserviceAHT of10:00or lessSet upGoogleChatTook 15calls ina dayFinishedeLearnings Did notmiss a dayduring ALZSACCreatedNewAccountUsedWalkMe tonavigateschedulingservice Took 25calls ina dayCamera was onduringmeetings/debriefsUsed Allin OnePhoneListSACUsed CoreFoundationsService USSOPUsedProcessesto searchfor SOP

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
I
4
B
5
G
6
N
7
O
8
N
9
G
10
I
11
G
12
N
13
G
14
O
15
B
16
B
17
N
18
O
19
B
20
I
21
B
22
O
23
G
24
I
  1. O-Took 30 calls in a day
  2. I-SAC
  3. I-Used correct format to ask question in chat
  4. B-Didn't clock in before start of shift (8:00/9:00)
  5. G-Searched Object with SN only first
  6. N-Had AHT of 8:00 or less
  7. O-Used Guided Help
  8. N-Used cXc Homepage
  9. G-I am empowered to help consumers
  10. I-Used a generic/merchandise code to schedule service
  11. G-AHT of 10:00 or less
  12. N-Set up Google Chat
  13. G-Took 15 calls in a day
  14. O-Finished eLearnings
  15. B-Did not miss a day during ALZ
  16. B-SAC
  17. N-Created New Account
  18. O-Used WalkMe to navigate scheduling service
  19. B-Took 25 calls in a day
  20. I-Camera was on during meetings/debriefs
  21. B-Used All in One Phone List
  22. O-SAC
  23. G-Used Core Foundations Service US SOP
  24. I-Used Processes to search for SOP