SACUsed correctformat to askquestion inchatTook 30calls ina daySACFinishedeLearnings SACHad AHTof 8:00or lessUsedWalkMe tonavigateschedulingservice Set upGoogleChatUsedProcessesto searchfor SOPTook 25calls ina dayCamera was onduringmeetings/debriefsUsed ageneric/merchandisecode to scheduleserviceDidn't clockin beforestart of shift(8:00/9:00)Used Allin OnePhoneListUsed CoreFoundationsService USSOPCreatedNewAccountAHT of10:00or lessUsed cXcHomepageDid notmiss a dayduring ALZSearchedObjectwith SNonly firstUsedGuidedHelpI amempoweredto helpconsumersTook 15calls ina daySACUsed correctformat to askquestion inchatTook 30calls ina daySACFinishedeLearnings SACHad AHTof 8:00or lessUsedWalkMe tonavigateschedulingservice Set upGoogleChatUsedProcessesto searchfor SOPTook 25calls ina dayCamera was onduringmeetings/debriefsUsed ageneric/merchandisecode to scheduleserviceDidn't clockin beforestart of shift(8:00/9:00)Used Allin OnePhoneListUsed CoreFoundationsService USSOPCreatedNewAccountAHT of10:00or lessUsed cXcHomepageDid notmiss a dayduring ALZSearchedObjectwith SNonly firstUsedGuidedHelpI amempoweredto helpconsumersTook 15calls ina day

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
I
5
O
6
O
7
N
8
O
9
N
10
I
11
B
12
I
13
I
14
B
15
B
16
G
17
N
18
G
19
N
20
B
21
G
22
O
23
G
24
G
  1. B-SAC
  2. I-Used correct format to ask question in chat
  3. O-Took 30 calls in a day
  4. I-SAC
  5. O-Finished eLearnings
  6. O-SAC
  7. N-Had AHT of 8:00 or less
  8. O-Used WalkMe to navigate scheduling service
  9. N-Set up Google Chat
  10. I-Used Processes to search for SOP
  11. B-Took 25 calls in a day
  12. I-Camera was on during meetings/debriefs
  13. I-Used a generic/merchandise code to schedule service
  14. B-Didn't clock in before start of shift (8:00/9:00)
  15. B-Used All in One Phone List
  16. G-Used Core Foundations Service US SOP
  17. N-Created New Account
  18. G-AHT of 10:00 or less
  19. N-Used cXc Homepage
  20. B-Did not miss a day during ALZ
  21. G-Searched Object with SN only first
  22. O-Used Guided Help
  23. G-I am empowered to help consumers
  24. G-Took 15 calls in a day