UsedWalkMe tonavigateschedulingservice Used ageneric/merchandisecode to scheduleserviceSACSearchedObjectwith SNonly firstTook 25calls ina daySACCreatedNewAccountCamera was onduringmeetings/debriefsUsedGuidedHelpDid notmiss a dayduring ALZUsed cXcHomepageSACSet upGoogleChatFinishedeLearnings UsedProcessesto searchfor SOPTook 15calls ina dayUsed correctformat to askquestion inchatI amempoweredto helpconsumersHad AHTof 8:00or lessAHT of10:00or lessUsed Allin OnePhoneListUsed CoreFoundationsService USSOPTook 30calls ina dayDidn't clockin beforestart of shift(8:00/9:00)UsedWalkMe tonavigateschedulingservice Used ageneric/merchandisecode to scheduleserviceSACSearchedObjectwith SNonly firstTook 25calls ina daySACCreatedNewAccountCamera was onduringmeetings/debriefsUsedGuidedHelpDid notmiss a dayduring ALZUsed cXcHomepageSACSet upGoogleChatFinishedeLearnings UsedProcessesto searchfor SOPTook 15calls ina dayUsed correctformat to askquestion inchatI amempoweredto helpconsumersHad AHTof 8:00or lessAHT of10:00or lessUsed Allin OnePhoneListUsed CoreFoundationsService USSOPTook 30calls ina dayDidn't clockin beforestart of shift(8:00/9:00)

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
G
5
B
6
B
7
N
8
I
9
O
10
B
11
N
12
I
13
N
14
O
15
I
16
G
17
I
18
G
19
N
20
G
21
B
22
G
23
O
24
B
  1. O-Used WalkMe to navigate scheduling service
  2. I-Used a generic/merchandise code to schedule service
  3. O-SAC
  4. G-Searched Object with SN only first
  5. B-Took 25 calls in a day
  6. B-SAC
  7. N-Created New Account
  8. I-Camera was on during meetings/debriefs
  9. O-Used Guided Help
  10. B-Did not miss a day during ALZ
  11. N-Used cXc Homepage
  12. I-SAC
  13. N-Set up Google Chat
  14. O-Finished eLearnings
  15. I-Used Processes to search for SOP
  16. G-Took 15 calls in a day
  17. I-Used correct format to ask question in chat
  18. G-I am empowered to help consumers
  19. N-Had AHT of 8:00 or less
  20. G-AHT of 10:00 or less
  21. B-Used All in One Phone List
  22. G-Used Core Foundations Service US SOP
  23. O-Took 30 calls in a day
  24. B-Didn't clock in before start of shift (8:00/9:00)