Took 30calls ina dayDidn't clockin beforestart of shift(8:00/9:00)Used cXcHomepageHad AHTof 8:00or lessUsed correctformat to askquestion inchatDid notmiss a dayduring ALZTook 25calls ina daySet upGoogleChatTook 15calls ina daySACUsedProcessesto searchfor SOPI amempoweredto helpconsumersUsedGuidedHelpSearchedObjectwith SNonly firstUsed ageneric/merchandisecode to scheduleserviceUsed CoreFoundationsService USSOPFinishedeLearnings CreatedNewAccountCamera was onduringmeetings/debriefsUsed Allin OnePhoneListSACAHT of10:00or lessUsedWalkMe tonavigateschedulingservice SACTook 30calls ina dayDidn't clockin beforestart of shift(8:00/9:00)Used cXcHomepageHad AHTof 8:00or lessUsed correctformat to askquestion inchatDid notmiss a dayduring ALZTook 25calls ina daySet upGoogleChatTook 15calls ina daySACUsedProcessesto searchfor SOPI amempoweredto helpconsumersUsedGuidedHelpSearchedObjectwith SNonly firstUsed ageneric/merchandisecode to scheduleserviceUsed CoreFoundationsService USSOPFinishedeLearnings CreatedNewAccountCamera was onduringmeetings/debriefsUsed Allin OnePhoneListSACAHT of10:00or lessUsedWalkMe tonavigateschedulingservice SAC

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
N
5
I
6
B
7
B
8
N
9
G
10
I
11
I
12
G
13
O
14
G
15
I
16
G
17
O
18
N
19
I
20
B
21
B
22
G
23
O
24
O
  1. O-Took 30 calls in a day
  2. B-Didn't clock in before start of shift (8:00/9:00)
  3. N-Used cXc Homepage
  4. N-Had AHT of 8:00 or less
  5. I-Used correct format to ask question in chat
  6. B-Did not miss a day during ALZ
  7. B-Took 25 calls in a day
  8. N-Set up Google Chat
  9. G-Took 15 calls in a day
  10. I-SAC
  11. I-Used Processes to search for SOP
  12. G-I am empowered to help consumers
  13. O-Used Guided Help
  14. G-Searched Object with SN only first
  15. I-Used a generic/merchandise code to schedule service
  16. G-Used Core Foundations Service US SOP
  17. O-Finished eLearnings
  18. N-Created New Account
  19. I-Camera was on during meetings/debriefs
  20. B-Used All in One Phone List
  21. B-SAC
  22. G-AHT of 10:00 or less
  23. O-Used WalkMe to navigate scheduling service
  24. O-SAC