Used cXcHomepageUsed correctformat to askquestion inchatSearchedObjectwith SNonly firstCreatedNewAccountFinishedeLearnings UsedWalkMe tonavigateschedulingservice Did notmiss a dayduring ALZUsed CoreFoundationsService USSOPUsedGuidedHelpDidn't clockin beforestart of shift(8:00/9:00)AHT of10:00or lessSACI amempoweredto helpconsumersHad AHTof 8:00or lessCamera was onduringmeetings/debriefsTook 30calls ina dayTook 15calls ina daySACUsed ageneric/merchandisecode to scheduleserviceSet upGoogleChatUsed Allin OnePhoneListUsedProcessesto searchfor SOPSACTook 25calls ina dayUsed cXcHomepageUsed correctformat to askquestion inchatSearchedObjectwith SNonly firstCreatedNewAccountFinishedeLearnings UsedWalkMe tonavigateschedulingservice Did notmiss a dayduring ALZUsed CoreFoundationsService USSOPUsedGuidedHelpDidn't clockin beforestart of shift(8:00/9:00)AHT of10:00or lessSACI amempoweredto helpconsumersHad AHTof 8:00or lessCamera was onduringmeetings/debriefsTook 30calls ina dayTook 15calls ina daySACUsed ageneric/merchandisecode to scheduleserviceSet upGoogleChatUsed Allin OnePhoneListUsedProcessesto searchfor SOPSACTook 25calls ina day

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
N
5
O
6
O
7
B
8
G
9
O
10
B
11
G
12
B
13
G
14
N
15
I
16
O
17
G
18
I
19
I
20
N
21
B
22
I
23
O
24
B
  1. N-Used cXc Homepage
  2. I-Used correct format to ask question in chat
  3. G-Searched Object with SN only first
  4. N-Created New Account
  5. O-Finished eLearnings
  6. O-Used WalkMe to navigate scheduling service
  7. B-Did not miss a day during ALZ
  8. G-Used Core Foundations Service US SOP
  9. O-Used Guided Help
  10. B-Didn't clock in before start of shift (8:00/9:00)
  11. G-AHT of 10:00 or less
  12. B-SAC
  13. G-I am empowered to help consumers
  14. N-Had AHT of 8:00 or less
  15. I-Camera was on during meetings/debriefs
  16. O-Took 30 calls in a day
  17. G-Took 15 calls in a day
  18. I-SAC
  19. I-Used a generic/merchandise code to schedule service
  20. N-Set up Google Chat
  21. B-Used All in One Phone List
  22. I-Used Processes to search for SOP
  23. O-SAC
  24. B-Took 25 calls in a day