Did notmiss a dayduring ALZUsedWalkMe tonavigateschedulingservice UsedProcessesto searchfor SOPTook 15calls ina dayTook 25calls ina dayUsed correctformat to askquestion inchatSACCreatedNewAccountUsedGuidedHelpSearchedObjectwith SNonly firstSet upGoogleChatFinishedeLearnings SACDidn't clockin beforestart of shift(8:00/9:00)Used ageneric/merchandisecode to scheduleserviceAHT of10:00or lessUsed Allin OnePhoneListTook 30calls ina dayUsed CoreFoundationsService USSOPI amempoweredto helpconsumersSACUsed cXcHomepageHad AHTof 8:00or lessCamera was onduringmeetings/debriefsDid notmiss a dayduring ALZUsedWalkMe tonavigateschedulingservice UsedProcessesto searchfor SOPTook 15calls ina dayTook 25calls ina dayUsed correctformat to askquestion inchatSACCreatedNewAccountUsedGuidedHelpSearchedObjectwith SNonly firstSet upGoogleChatFinishedeLearnings SACDidn't clockin beforestart of shift(8:00/9:00)Used ageneric/merchandisecode to scheduleserviceAHT of10:00or lessUsed Allin OnePhoneListTook 30calls ina dayUsed CoreFoundationsService USSOPI amempoweredto helpconsumersSACUsed cXcHomepageHad AHTof 8:00or lessCamera was onduringmeetings/debriefs

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
I
4
G
5
B
6
I
7
B
8
N
9
O
10
G
11
N
12
O
13
O
14
B
15
I
16
G
17
B
18
O
19
G
20
G
21
I
22
N
23
N
24
I
  1. B-Did not miss a day during ALZ
  2. O-Used WalkMe to navigate scheduling service
  3. I-Used Processes to search for SOP
  4. G-Took 15 calls in a day
  5. B-Took 25 calls in a day
  6. I-Used correct format to ask question in chat
  7. B-SAC
  8. N-Created New Account
  9. O-Used Guided Help
  10. G-Searched Object with SN only first
  11. N-Set up Google Chat
  12. O-Finished eLearnings
  13. O-SAC
  14. B-Didn't clock in before start of shift (8:00/9:00)
  15. I-Used a generic/merchandise code to schedule service
  16. G-AHT of 10:00 or less
  17. B-Used All in One Phone List
  18. O-Took 30 calls in a day
  19. G-Used Core Foundations Service US SOP
  20. G-I am empowered to help consumers
  21. I-SAC
  22. N-Used cXc Homepage
  23. N-Had AHT of 8:00 or less
  24. I-Camera was on during meetings/debriefs