UsedGuidedHelpUsed CoreFoundationsService USSOPUsedProcessesto searchfor SOPI amempoweredto helpconsumersUsed cXcHomepageHad AHTof 8:00or lessUsed correctformat to askquestion inchatCreatedNewAccountUsed Allin OnePhoneListSACSearchedObjectwith SNonly firstTook 15calls ina dayUsedWalkMe tonavigateschedulingservice Did notmiss a dayduring ALZFinishedeLearnings Took 30calls ina dayTook 25calls ina daySet upGoogleChatDidn't clockin beforestart of shift(8:00/9:00)Camera was onduringmeetings/debriefsSACUsed ageneric/merchandisecode to scheduleserviceAHT of10:00or lessSACUsedGuidedHelpUsed CoreFoundationsService USSOPUsedProcessesto searchfor SOPI amempoweredto helpconsumersUsed cXcHomepageHad AHTof 8:00or lessUsed correctformat to askquestion inchatCreatedNewAccountUsed Allin OnePhoneListSACSearchedObjectwith SNonly firstTook 15calls ina dayUsedWalkMe tonavigateschedulingservice Did notmiss a dayduring ALZFinishedeLearnings Took 30calls ina dayTook 25calls ina daySet upGoogleChatDidn't clockin beforestart of shift(8:00/9:00)Camera was onduringmeetings/debriefsSACUsed ageneric/merchandisecode to scheduleserviceAHT of10:00or lessSAC

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
G
5
N
6
N
7
I
8
N
9
B
10
I
11
G
12
G
13
O
14
B
15
O
16
O
17
B
18
N
19
B
20
I
21
B
22
I
23
G
24
O
  1. O-Used Guided Help
  2. G-Used Core Foundations Service US SOP
  3. I-Used Processes to search for SOP
  4. G-I am empowered to help consumers
  5. N-Used cXc Homepage
  6. N-Had AHT of 8:00 or less
  7. I-Used correct format to ask question in chat
  8. N-Created New Account
  9. B-Used All in One Phone List
  10. I-SAC
  11. G-Searched Object with SN only first
  12. G-Took 15 calls in a day
  13. O-Used WalkMe to navigate scheduling service
  14. B-Did not miss a day during ALZ
  15. O-Finished eLearnings
  16. O-Took 30 calls in a day
  17. B-Took 25 calls in a day
  18. N-Set up Google Chat
  19. B-Didn't clock in before start of shift (8:00/9:00)
  20. I-Camera was on during meetings/debriefs
  21. B-SAC
  22. I-Used a generic/merchandise code to schedule service
  23. G-AHT of 10:00 or less
  24. O-SAC