Took 30calls ina dayHad AHTof 8:00or lessDidn't clockin beforestart of shift(8:00/9:00)Used cXcHomepageTook 25calls ina daySACAHT of10:00or lessUsed CoreFoundationsService USSOPUsedProcessesto searchfor SOPDid notmiss a dayduring ALZCreatedNewAccountUsed correctformat to askquestion inchatSACTook 15calls ina dayUsed ageneric/merchandisecode to scheduleserviceFinishedeLearnings Used Allin OnePhoneListUsedWalkMe tonavigateschedulingservice SearchedObjectwith SNonly firstI amempoweredto helpconsumersUsedGuidedHelpSet upGoogleChatCamera was onduringmeetings/debriefsSACTook 30calls ina dayHad AHTof 8:00or lessDidn't clockin beforestart of shift(8:00/9:00)Used cXcHomepageTook 25calls ina daySACAHT of10:00or lessUsed CoreFoundationsService USSOPUsedProcessesto searchfor SOPDid notmiss a dayduring ALZCreatedNewAccountUsed correctformat to askquestion inchatSACTook 15calls ina dayUsed ageneric/merchandisecode to scheduleserviceFinishedeLearnings Used Allin OnePhoneListUsedWalkMe tonavigateschedulingservice SearchedObjectwith SNonly firstI amempoweredto helpconsumersUsedGuidedHelpSet upGoogleChatCamera was onduringmeetings/debriefsSAC

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
B
4
N
5
B
6
B
7
G
8
G
9
I
10
B
11
N
12
I
13
I
14
G
15
I
16
O
17
B
18
O
19
G
20
G
21
O
22
N
23
I
24
O
  1. O-Took 30 calls in a day
  2. N-Had AHT of 8:00 or less
  3. B-Didn't clock in before start of shift (8:00/9:00)
  4. N-Used cXc Homepage
  5. B-Took 25 calls in a day
  6. B-SAC
  7. G-AHT of 10:00 or less
  8. G-Used Core Foundations Service US SOP
  9. I-Used Processes to search for SOP
  10. B-Did not miss a day during ALZ
  11. N-Created New Account
  12. I-Used correct format to ask question in chat
  13. I-SAC
  14. G-Took 15 calls in a day
  15. I-Used a generic/merchandise code to schedule service
  16. O-Finished eLearnings
  17. B-Used All in One Phone List
  18. O-Used WalkMe to navigate scheduling service
  19. G-Searched Object with SN only first
  20. G-I am empowered to help consumers
  21. O-Used Guided Help
  22. N-Set up Google Chat
  23. I-Camera was on during meetings/debriefs
  24. O-SAC