Used Allin OnePhoneListUsedWalkMe tonavigateschedulingservice Took 25calls ina dayAHT of10:00or lessI amempoweredto helpconsumersUsed CoreFoundationsService USSOPUsed ageneric/merchandisecode to scheduleserviceSearchedObjectwith SNonly firstCamera was onduringmeetings/debriefsHad AHTof 8:00or lessUsed cXcHomepageTook 15calls ina dayUsedProcessesto searchfor SOPUsed correctformat to askquestion inchatFinishedeLearnings Didn't clockin beforestart of shift(8:00/9:00)UsedGuidedHelpCreatedNewAccountSACSACTook 30calls ina daySACSet upGoogleChatDid notmiss a dayduring ALZUsed Allin OnePhoneListUsedWalkMe tonavigateschedulingservice Took 25calls ina dayAHT of10:00or lessI amempoweredto helpconsumersUsed CoreFoundationsService USSOPUsed ageneric/merchandisecode to scheduleserviceSearchedObjectwith SNonly firstCamera was onduringmeetings/debriefsHad AHTof 8:00or lessUsed cXcHomepageTook 15calls ina dayUsedProcessesto searchfor SOPUsed correctformat to askquestion inchatFinishedeLearnings Didn't clockin beforestart of shift(8:00/9:00)UsedGuidedHelpCreatedNewAccountSACSACTook 30calls ina daySACSet upGoogleChatDid notmiss a dayduring ALZ

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
G
5
G
6
G
7
I
8
G
9
I
10
N
11
N
12
G
13
I
14
I
15
O
16
B
17
O
18
N
19
I
20
O
21
O
22
B
23
N
24
B
  1. B-Used All in One Phone List
  2. O-Used WalkMe to navigate scheduling service
  3. B-Took 25 calls in a day
  4. G-AHT of 10:00 or less
  5. G-I am empowered to help consumers
  6. G-Used Core Foundations Service US SOP
  7. I-Used a generic/merchandise code to schedule service
  8. G-Searched Object with SN only first
  9. I-Camera was on during meetings/debriefs
  10. N-Had AHT of 8:00 or less
  11. N-Used cXc Homepage
  12. G-Took 15 calls in a day
  13. I-Used Processes to search for SOP
  14. I-Used correct format to ask question in chat
  15. O-Finished eLearnings
  16. B-Didn't clock in before start of shift (8:00/9:00)
  17. O-Used Guided Help
  18. N-Created New Account
  19. I-SAC
  20. O-SAC
  21. O-Took 30 calls in a day
  22. B-SAC
  23. N-Set up Google Chat
  24. B-Did not miss a day during ALZ