Took 25calls ina dayCreatedNewAccountHad AHTof 8:00or lessDid notmiss a dayduring ALZSACAHT of10:00or lessSet upGoogleChatUsed correctformat to askquestion inchatTook 30calls ina dayUsed CoreFoundationsService USSOPSACSACSearchedObjectwith SNonly firstFinishedeLearnings UsedProcessesto searchfor SOPI amempoweredto helpconsumersCamera was onduringmeetings/debriefsTook 15calls ina dayUsed cXcHomepageUsed ageneric/merchandisecode to scheduleserviceUsedGuidedHelpDidn't clockin beforestart of shift(8:00/9:00)UsedWalkMe tonavigateschedulingservice Used Allin OnePhoneListTook 25calls ina dayCreatedNewAccountHad AHTof 8:00or lessDid notmiss a dayduring ALZSACAHT of10:00or lessSet upGoogleChatUsed correctformat to askquestion inchatTook 30calls ina dayUsed CoreFoundationsService USSOPSACSACSearchedObjectwith SNonly firstFinishedeLearnings UsedProcessesto searchfor SOPI amempoweredto helpconsumersCamera was onduringmeetings/debriefsTook 15calls ina dayUsed cXcHomepageUsed ageneric/merchandisecode to scheduleserviceUsedGuidedHelpDidn't clockin beforestart of shift(8:00/9:00)UsedWalkMe tonavigateschedulingservice Used Allin OnePhoneList

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
B
5
I
6
G
7
N
8
I
9
O
10
G
11
O
12
B
13
G
14
O
15
I
16
G
17
I
18
G
19
N
20
I
21
O
22
B
23
O
24
B
  1. B-Took 25 calls in a day
  2. N-Created New Account
  3. N-Had AHT of 8:00 or less
  4. B-Did not miss a day during ALZ
  5. I-SAC
  6. G-AHT of 10:00 or less
  7. N-Set up Google Chat
  8. I-Used correct format to ask question in chat
  9. O-Took 30 calls in a day
  10. G-Used Core Foundations Service US SOP
  11. O-SAC
  12. B-SAC
  13. G-Searched Object with SN only first
  14. O-Finished eLearnings
  15. I-Used Processes to search for SOP
  16. G-I am empowered to help consumers
  17. I-Camera was on during meetings/debriefs
  18. G-Took 15 calls in a day
  19. N-Used cXc Homepage
  20. I-Used a generic/merchandise code to schedule service
  21. O-Used Guided Help
  22. B-Didn't clock in before start of shift (8:00/9:00)
  23. O-Used WalkMe to navigate scheduling service
  24. B-Used All in One Phone List