Did notmiss a dayduring ALZUsed Allin OnePhoneListHad AHTof 8:00or lessTook 30calls ina daySAC Used ageneric/merchandisecode to scheduleserviceAHT of10:00or lessUsedWalkMe tonavigateschedulingserviceSet upGoogleChatTook 25calls ina daySearchedObjectwith SNonly firstUsed correctformat to askquestion inchatUsedProcessesto searchfor SOPI amempoweredto helpconsumersFinishedeLearningsUsed theCFServiceUS SOPSACUsedGuidedHelpUsed cXcHomepageSACTook 15calls ina dayCamera was onduring allmeetings/debriefsDidn't clockin before thestart of myshift(8:00/9:00)CreatedNewAccountDid notmiss a dayduring ALZUsed Allin OnePhoneListHad AHTof 8:00or lessTook 30calls ina daySAC Used ageneric/merchandisecode to scheduleserviceAHT of10:00or lessUsedWalkMe tonavigateschedulingserviceSet upGoogleChatTook 25calls ina daySearchedObjectwith SNonly firstUsed correctformat to askquestion inchatUsedProcessesto searchfor SOPI amempoweredto helpconsumersFinishedeLearningsUsed theCFServiceUS SOPSACUsedGuidedHelpUsed cXcHomepageSACTook 15calls ina dayCamera was onduring allmeetings/debriefsDidn't clockin before thestart of myshift(8:00/9:00)CreatedNewAccount

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
O
5
O
6
I
7
G
8
O
9
N
10
B
11
G
12
I
13
I
14
G
15
O
16
G
17
B
18
O
19
N
20
I
21
G
22
I
23
B
24
N
  1. B-Did not miss a day during ALZ
  2. B-Used All in One Phone List
  3. N-Had AHT of 8:00 or less
  4. O-Took 30 calls in a day
  5. O-SAC
  6. I-Used a generic/merchandise code to schedule service
  7. G-AHT of 10:00 or less
  8. O-Used WalkMe to navigate scheduling service
  9. N-Set up Google Chat
  10. B-Took 25 calls in a day
  11. G-Searched Object with SN only first
  12. I-Used correct format to ask question in chat
  13. I-Used Processes to search for SOP
  14. G-I am empowered to help consumers
  15. O-Finished eLearnings
  16. G-Used the CF Service US SOP
  17. B-SAC
  18. O-Used Guided Help
  19. N-Used cXc Homepage
  20. I-SAC
  21. G-Took 15 calls in a day
  22. I-Camera was on during all meetings/debriefs
  23. B-Didn't clock in before the start of my shift (8:00/9:00)
  24. N-Created New Account