Set upGoogleChatFinishedeLearningsCamera was onduring allmeetings/debriefsSACUsed cXcHomepageUsedWalkMe tonavigateschedulingserviceUsed ageneric/merchandisecode to scheduleserviceTook 15calls ina dayUsed theCFServiceUS SOPTook 25calls ina dayUsedGuidedHelpSearchedObjectwith SNonly firstAHT of10:00or lessTook 30calls ina dayHad AHTof 8:00or lessCreatedNewAccountI amempoweredto helpconsumersDid notmiss a dayduring ALZSACUsed correctformat to askquestion inchatUsedProcessesto searchfor SOPDidn't clockin before thestart of myshift(8:00/9:00)Used Allin OnePhoneListSAC Set upGoogleChatFinishedeLearningsCamera was onduring allmeetings/debriefsSACUsed cXcHomepageUsedWalkMe tonavigateschedulingserviceUsed ageneric/merchandisecode to scheduleserviceTook 15calls ina dayUsed theCFServiceUS SOPTook 25calls ina dayUsedGuidedHelpSearchedObjectwith SNonly firstAHT of10:00or lessTook 30calls ina dayHad AHTof 8:00or lessCreatedNewAccountI amempoweredto helpconsumersDid notmiss a dayduring ALZSACUsed correctformat to askquestion inchatUsedProcessesto searchfor SOPDidn't clockin before thestart of myshift(8:00/9:00)Used Allin OnePhoneListSAC 

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
I
4
B
5
N
6
O
7
I
8
G
9
G
10
B
11
O
12
G
13
G
14
O
15
N
16
N
17
G
18
B
19
I
20
I
21
I
22
B
23
B
24
O
  1. N-Set up Google Chat
  2. O-Finished eLearnings
  3. I-Camera was on during all meetings/debriefs
  4. B-SAC
  5. N-Used cXc Homepage
  6. O-Used WalkMe to navigate scheduling service
  7. I-Used a generic/merchandise code to schedule service
  8. G-Took 15 calls in a day
  9. G-Used the CF Service US SOP
  10. B-Took 25 calls in a day
  11. O-Used Guided Help
  12. G-Searched Object with SN only first
  13. G-AHT of 10:00 or less
  14. O-Took 30 calls in a day
  15. N-Had AHT of 8:00 or less
  16. N-Created New Account
  17. G-I am empowered to help consumers
  18. B-Did not miss a day during ALZ
  19. I-SAC
  20. I-Used correct format to ask question in chat
  21. I-Used Processes to search for SOP
  22. B-Didn't clock in before the start of my shift (8:00/9:00)
  23. B-Used All in One Phone List
  24. O-SAC