Used theCFServiceUS SOPUsed ageneric/merchandisecode to scheduleserviceAHT of10:00or lessHad AHTof 8:00or lessCamera was onduring allmeetings/debriefsI amempoweredto helpconsumersUsedProcessesto searchfor SOPSet upGoogleChatUsed Allin OnePhoneListUsed cXcHomepageTook 15calls ina dayFinishedeLearningsSearchedObjectwith SNonly firstCreatedNewAccountDid notmiss a dayduring ALZTook 25calls ina dayUsedWalkMe tonavigateschedulingserviceSAC Didn't clockin before thestart of myshift(8:00/9:00)UsedGuidedHelpSACSACTook 30calls ina dayUsed correctformat to askquestion inchatUsed theCFServiceUS SOPUsed ageneric/merchandisecode to scheduleserviceAHT of10:00or lessHad AHTof 8:00or lessCamera was onduring allmeetings/debriefsI amempoweredto helpconsumersUsedProcessesto searchfor SOPSet upGoogleChatUsed Allin OnePhoneListUsed cXcHomepageTook 15calls ina dayFinishedeLearningsSearchedObjectwith SNonly firstCreatedNewAccountDid notmiss a dayduring ALZTook 25calls ina dayUsedWalkMe tonavigateschedulingserviceSAC Didn't clockin before thestart of myshift(8:00/9:00)UsedGuidedHelpSACSACTook 30calls ina dayUsed correctformat to askquestion inchat

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
G
4
N
5
I
6
G
7
I
8
N
9
B
10
N
11
G
12
O
13
G
14
N
15
B
16
B
17
O
18
O
19
B
20
O
21
B
22
I
23
O
24
I
  1. G-Used the CF Service US SOP
  2. I-Used a generic/merchandise code to schedule service
  3. G-AHT of 10:00 or less
  4. N-Had AHT of 8:00 or less
  5. I-Camera was on during all meetings/debriefs
  6. G-I am empowered to help consumers
  7. I-Used Processes to search for SOP
  8. N-Set up Google Chat
  9. B-Used All in One Phone List
  10. N-Used cXc Homepage
  11. G-Took 15 calls in a day
  12. O-Finished eLearnings
  13. G-Searched Object with SN only first
  14. N-Created New Account
  15. B-Did not miss a day during ALZ
  16. B-Took 25 calls in a day
  17. O-Used WalkMe to navigate scheduling service
  18. O-SAC
  19. B-Didn't clock in before the start of my shift (8:00/9:00)
  20. O-Used Guided Help
  21. B-SAC
  22. I-SAC
  23. O-Took 30 calls in a day
  24. I-Used correct format to ask question in chat