Used ageneric/merchandisecode to scheduleserviceTook 30calls ina daySACI amempoweredto helpconsumersTook 15calls ina dayFinishedeLearningsSearchedObjectwith SNonly firstUsedGuidedHelpSet upGoogleChatSAC CreatedNewAccountUsed theCFServiceUS SOPUsedProcessesto searchfor SOPUsed correctformat to askquestion inchatHad AHTof 8:00or lessUsed Allin OnePhoneListUsedWalkMe tonavigateschedulingserviceAHT of10:00or lessDid notmiss a dayduring ALZUsed cXcHomepageDidn't clockin before thestart of myshift(8:00/9:00)SACTook 25calls ina dayCamera was onduring allmeetings/debriefsUsed ageneric/merchandisecode to scheduleserviceTook 30calls ina daySACI amempoweredto helpconsumersTook 15calls ina dayFinishedeLearningsSearchedObjectwith SNonly firstUsedGuidedHelpSet upGoogleChatSAC CreatedNewAccountUsed theCFServiceUS SOPUsedProcessesto searchfor SOPUsed correctformat to askquestion inchatHad AHTof 8:00or lessUsed Allin OnePhoneListUsedWalkMe tonavigateschedulingserviceAHT of10:00or lessDid notmiss a dayduring ALZUsed cXcHomepageDidn't clockin before thestart of myshift(8:00/9:00)SACTook 25calls ina dayCamera was onduring allmeetings/debriefs

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
G
5
G
6
O
7
G
8
O
9
N
10
O
11
N
12
G
13
I
14
I
15
N
16
B
17
O
18
G
19
B
20
N
21
B
22
I
23
B
24
I
  1. I-Used a generic/merchandise code to schedule service
  2. O-Took 30 calls in a day
  3. B-SAC
  4. G-I am empowered to help consumers
  5. G-Took 15 calls in a day
  6. O-Finished eLearnings
  7. G-Searched Object with SN only first
  8. O-Used Guided Help
  9. N-Set up Google Chat
  10. O-SAC
  11. N-Created New Account
  12. G-Used the CF Service US SOP
  13. I-Used Processes to search for SOP
  14. I-Used correct format to ask question in chat
  15. N-Had AHT of 8:00 or less
  16. B-Used All in One Phone List
  17. O-Used WalkMe to navigate scheduling service
  18. G-AHT of 10:00 or less
  19. B-Did not miss a day during ALZ
  20. N-Used cXc Homepage
  21. B-Didn't clock in before the start of my shift (8:00/9:00)
  22. I-SAC
  23. B-Took 25 calls in a day
  24. I-Camera was on during all meetings/debriefs