Didn't clockin before thestart of myshift(8:00/9:00)CreatedNewAccountSet upGoogleChatUsedProcessesto searchfor SOPI amempoweredto helpconsumersSACUsedWalkMe tonavigateschedulingserviceUsed theCFServiceUS SOPDid notmiss a dayduring ALZTook 25calls ina dayUsedGuidedHelpTook 15calls ina dayUsed Allin OnePhoneListSAC SACSearchedObjectwith SNonly firstUsed cXcHomepageUsed ageneric/merchandisecode to scheduleserviceTook 30calls ina dayUsed correctformat to askquestion inchatCamera was onduring allmeetings/debriefsAHT of10:00or lessHad AHTof 8:00or lessFinishedeLearningsDidn't clockin before thestart of myshift(8:00/9:00)CreatedNewAccountSet upGoogleChatUsedProcessesto searchfor SOPI amempoweredto helpconsumersSACUsedWalkMe tonavigateschedulingserviceUsed theCFServiceUS SOPDid notmiss a dayduring ALZTook 25calls ina dayUsedGuidedHelpTook 15calls ina dayUsed Allin OnePhoneListSAC SACSearchedObjectwith SNonly firstUsed cXcHomepageUsed ageneric/merchandisecode to scheduleserviceTook 30calls ina dayUsed correctformat to askquestion inchatCamera was onduring allmeetings/debriefsAHT of10:00or lessHad AHTof 8:00or lessFinishedeLearnings

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
I
5
G
6
B
7
O
8
G
9
B
10
B
11
O
12
G
13
B
14
O
15
I
16
G
17
N
18
I
19
O
20
I
21
I
22
G
23
N
24
O
  1. B-Didn't clock in before the start of my shift (8:00/9:00)
  2. N-Created New Account
  3. N-Set up Google Chat
  4. I-Used Processes to search for SOP
  5. G-I am empowered to help consumers
  6. B-SAC
  7. O-Used WalkMe to navigate scheduling service
  8. G-Used the CF Service US SOP
  9. B-Did not miss a day during ALZ
  10. B-Took 25 calls in a day
  11. O-Used Guided Help
  12. G-Took 15 calls in a day
  13. B-Used All in One Phone List
  14. O-SAC
  15. I-SAC
  16. G-Searched Object with SN only first
  17. N-Used cXc Homepage
  18. I-Used a generic/merchandise code to schedule service
  19. O-Took 30 calls in a day
  20. I-Used correct format to ask question in chat
  21. I-Camera was on during all meetings/debriefs
  22. G-AHT of 10:00 or less
  23. N-Had AHT of 8:00 or less
  24. O-Finished eLearnings