SearchedObjectwith SNonly firstUsedWalkMe tonavigateschedulingserviceUsed ageneric/merchandisecode to scheduleserviceCamera was onduring allmeetings/debriefsAHT of10:00or lessUsed theCFServiceUS SOPDid notmiss a dayduring ALZSACCreatedNewAccountTook 30calls ina dayUsed cXcHomepageUsedGuidedHelpSet upGoogleChatUsed Allin OnePhoneListSAC Took 15calls ina dayFinishedeLearningsHad AHTof 8:00or lessDidn't clockin before thestart of myshift(8:00/9:00)SACUsed correctformat to askquestion inchatI amempoweredto helpconsumersTook 25calls ina dayUsedProcessesto searchfor SOPSearchedObjectwith SNonly firstUsedWalkMe tonavigateschedulingserviceUsed ageneric/merchandisecode to scheduleserviceCamera was onduring allmeetings/debriefsAHT of10:00or lessUsed theCFServiceUS SOPDid notmiss a dayduring ALZSACCreatedNewAccountTook 30calls ina dayUsed cXcHomepageUsedGuidedHelpSet upGoogleChatUsed Allin OnePhoneListSAC Took 15calls ina dayFinishedeLearningsHad AHTof 8:00or lessDidn't clockin before thestart of myshift(8:00/9:00)SACUsed correctformat to askquestion inchatI amempoweredto helpconsumersTook 25calls ina dayUsedProcessesto searchfor SOP

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
I
4
I
5
G
6
G
7
B
8
I
9
N
10
O
11
N
12
O
13
N
14
B
15
O
16
G
17
O
18
N
19
B
20
B
21
I
22
G
23
B
24
I
  1. G-Searched Object with SN only first
  2. O-Used WalkMe to navigate scheduling service
  3. I-Used a generic/merchandise code to schedule service
  4. I-Camera was on during all meetings/debriefs
  5. G-AHT of 10:00 or less
  6. G-Used the CF Service US SOP
  7. B-Did not miss a day during ALZ
  8. I-SAC
  9. N-Created New Account
  10. O-Took 30 calls in a day
  11. N-Used cXc Homepage
  12. O-Used Guided Help
  13. N-Set up Google Chat
  14. B-Used All in One Phone List
  15. O-SAC
  16. G-Took 15 calls in a day
  17. O-Finished eLearnings
  18. N-Had AHT of 8:00 or less
  19. B-Didn't clock in before the start of my shift (8:00/9:00)
  20. B-SAC
  21. I-Used correct format to ask question in chat
  22. G-I am empowered to help consumers
  23. B-Took 25 calls in a day
  24. I-Used Processes to search for SOP