SAC FinishedeLearningsUsedWalkMe tonavigateschedulingserviceI amempoweredto helpconsumersSACDid notmiss a dayduring ALZUsed Allin OnePhoneListCreatedNewAccountSearchedObjectwith SNonly firstUsed cXcHomepageTook 30calls ina dayTook 25calls ina dayUsed correctformat to askquestion inchatUsedProcessesto searchfor SOPCamera was onduring allmeetings/debriefsTook 15calls ina daySACHad AHTof 8:00or lessSet upGoogleChatUsed theCFServiceUS SOPAHT of10:00or lessUsedGuidedHelpDidn't clockin before thestart of myshift(8:00/9:00)Used ageneric/merchandisecode to scheduleserviceSAC FinishedeLearningsUsedWalkMe tonavigateschedulingserviceI amempoweredto helpconsumersSACDid notmiss a dayduring ALZUsed Allin OnePhoneListCreatedNewAccountSearchedObjectwith SNonly firstUsed cXcHomepageTook 30calls ina dayTook 25calls ina dayUsed correctformat to askquestion inchatUsedProcessesto searchfor SOPCamera was onduring allmeetings/debriefsTook 15calls ina daySACHad AHTof 8:00or lessSet upGoogleChatUsed theCFServiceUS SOPAHT of10:00or lessUsedGuidedHelpDidn't clockin before thestart of myshift(8:00/9:00)Used ageneric/merchandisecode to scheduleservice

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
O
4
G
5
I
6
B
7
B
8
N
9
G
10
N
11
O
12
B
13
I
14
I
15
I
16
G
17
B
18
N
19
N
20
G
21
G
22
O
23
B
24
I
  1. O-SAC
  2. O-Finished eLearnings
  3. O-Used WalkMe to navigate scheduling service
  4. G-I am empowered to help consumers
  5. I-SAC
  6. B-Did not miss a day during ALZ
  7. B-Used All in One Phone List
  8. N-Created New Account
  9. G-Searched Object with SN only first
  10. N-Used cXc Homepage
  11. O-Took 30 calls in a day
  12. B-Took 25 calls in a day
  13. I-Used correct format to ask question in chat
  14. I-Used Processes to search for SOP
  15. I-Camera was on during all meetings/debriefs
  16. G-Took 15 calls in a day
  17. B-SAC
  18. N-Had AHT of 8:00 or less
  19. N-Set up Google Chat
  20. G-Used the CF Service US SOP
  21. G-AHT of 10:00 or less
  22. O-Used Guided Help
  23. B-Didn't clock in before the start of my shift (8:00/9:00)
  24. I-Used a generic/merchandise code to schedule service