Set upGoogleChatSAC Took 30calls ina dayUsed cXcHomepageDidn't clockin before thestart of myshift(8:00/9:00)I amempoweredto helpconsumersUsed ageneric/merchandisecode to scheduleserviceUsed Allin OnePhoneListUsed theCFServiceUS SOPTook 25calls ina dayHad AHTof 8:00or lessUsedWalkMe tonavigateschedulingserviceSearchedObjectwith SNonly firstFinishedeLearningsDid notmiss a dayduring ALZAHT of10:00or lessSACTook 15calls ina dayCreatedNewAccountSACUsed correctformat to askquestion inchatCamera was onduring allmeetings/debriefsUsedGuidedHelpUsedProcessesto searchfor SOPSet upGoogleChatSAC Took 30calls ina dayUsed cXcHomepageDidn't clockin before thestart of myshift(8:00/9:00)I amempoweredto helpconsumersUsed ageneric/merchandisecode to scheduleserviceUsed Allin OnePhoneListUsed theCFServiceUS SOPTook 25calls ina dayHad AHTof 8:00or lessUsedWalkMe tonavigateschedulingserviceSearchedObjectwith SNonly firstFinishedeLearningsDid notmiss a dayduring ALZAHT of10:00or lessSACTook 15calls ina dayCreatedNewAccountSACUsed correctformat to askquestion inchatCamera was onduring allmeetings/debriefsUsedGuidedHelpUsedProcessesto searchfor SOP

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
O
4
N
5
B
6
G
7
I
8
B
9
G
10
B
11
N
12
O
13
G
14
O
15
B
16
G
17
I
18
G
19
N
20
B
21
I
22
I
23
O
24
I
  1. N-Set up Google Chat
  2. O-SAC
  3. O-Took 30 calls in a day
  4. N-Used cXc Homepage
  5. B-Didn't clock in before the start of my shift (8:00/9:00)
  6. G-I am empowered to help consumers
  7. I-Used a generic/merchandise code to schedule service
  8. B-Used All in One Phone List
  9. G-Used the CF Service US SOP
  10. B-Took 25 calls in a day
  11. N-Had AHT of 8:00 or less
  12. O-Used WalkMe to navigate scheduling service
  13. G-Searched Object with SN only first
  14. O-Finished eLearnings
  15. B-Did not miss a day during ALZ
  16. G-AHT of 10:00 or less
  17. I-SAC
  18. G-Took 15 calls in a day
  19. N-Created New Account
  20. B-SAC
  21. I-Used correct format to ask question in chat
  22. I-Camera was on during all meetings/debriefs
  23. O-Used Guided Help
  24. I-Used Processes to search for SOP