Used correctformat to askquestion inchatTook 15calls ina dayUsedProcessesto searchfor SOPFinishedeLearningsUsed cXcHomepageUsedGuidedHelpDidn't clockin before thestart of myshift(8:00/9:00)Had AHTof 8:00or lessSAC CreatedNewAccountUsed ageneric/merchandisecode to scheduleserviceUsed theCFServiceUS SOPSACI amempoweredto helpconsumersCamera was onduring allmeetings/debriefsDid notmiss a dayduring ALZTook 30calls ina daySearchedObjectwith SNonly firstSACTook 25calls ina daySet upGoogleChatUsed Allin OnePhoneListUsedWalkMe tonavigateschedulingserviceAHT of10:00or lessUsed correctformat to askquestion inchatTook 15calls ina dayUsedProcessesto searchfor SOPFinishedeLearningsUsed cXcHomepageUsedGuidedHelpDidn't clockin before thestart of myshift(8:00/9:00)Had AHTof 8:00or lessSAC CreatedNewAccountUsed ageneric/merchandisecode to scheduleserviceUsed theCFServiceUS SOPSACI amempoweredto helpconsumersCamera was onduring allmeetings/debriefsDid notmiss a dayduring ALZTook 30calls ina daySearchedObjectwith SNonly firstSACTook 25calls ina daySet upGoogleChatUsed Allin OnePhoneListUsedWalkMe tonavigateschedulingserviceAHT of10:00or less

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
O
5
N
6
O
7
B
8
N
9
O
10
N
11
I
12
G
13
I
14
G
15
I
16
B
17
O
18
G
19
B
20
B
21
N
22
B
23
O
24
G
  1. I-Used correct format to ask question in chat
  2. G-Took 15 calls in a day
  3. I-Used Processes to search for SOP
  4. O-Finished eLearnings
  5. N-Used cXc Homepage
  6. O-Used Guided Help
  7. B-Didn't clock in before the start of my shift (8:00/9:00)
  8. N-Had AHT of 8:00 or less
  9. O-SAC
  10. N-Created New Account
  11. I-Used a generic/merchandise code to schedule service
  12. G-Used the CF Service US SOP
  13. I-SAC
  14. G-I am empowered to help consumers
  15. I-Camera was on during all meetings/debriefs
  16. B-Did not miss a day during ALZ
  17. O-Took 30 calls in a day
  18. G-Searched Object with SN only first
  19. B-SAC
  20. B-Took 25 calls in a day
  21. N-Set up Google Chat
  22. B-Used All in One Phone List
  23. O-Used WalkMe to navigate scheduling service
  24. G-AHT of 10:00 or less