UsedProcessesto searchfor SOPTook 15calls ina daySearchedObjectwith SNonly firstI amempoweredto helpconsumersUsedGuidedHelpCamera was onduring allmeetings/debriefsUsed ageneric/merchandisecode to scheduleserviceTook 25calls ina daySACUsed cXcHomepageUsed Allin OnePhoneListSet upGoogleChatHad AHTof 8:00or lessSACSAC CreatedNewAccountUsed theCFServiceUS SOPTook 30calls ina dayUsedWalkMe tonavigateschedulingserviceUsed correctformat to askquestion inchatAHT of10:00or lessFinishedeLearningsDidn't clockin before thestart of myshift(8:00/9:00)Did notmiss a dayduring ALZUsedProcessesto searchfor SOPTook 15calls ina daySearchedObjectwith SNonly firstI amempoweredto helpconsumersUsedGuidedHelpCamera was onduring allmeetings/debriefsUsed ageneric/merchandisecode to scheduleserviceTook 25calls ina daySACUsed cXcHomepageUsed Allin OnePhoneListSet upGoogleChatHad AHTof 8:00or lessSACSAC CreatedNewAccountUsed theCFServiceUS SOPTook 30calls ina dayUsedWalkMe tonavigateschedulingserviceUsed correctformat to askquestion inchatAHT of10:00or lessFinishedeLearningsDidn't clockin before thestart of myshift(8:00/9:00)Did notmiss a dayduring ALZ

ALZ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
G
5
O
6
I
7
I
8
B
9
B
10
N
11
B
12
N
13
N
14
I
15
O
16
N
17
G
18
O
19
O
20
I
21
G
22
O
23
B
24
B
  1. I-Used Processes to search for SOP
  2. G-Took 15 calls in a day
  3. G-Searched Object with SN only first
  4. G-I am empowered to help consumers
  5. O-Used Guided Help
  6. I-Camera was on during all meetings/debriefs
  7. I-Used a generic/merchandise code to schedule service
  8. B-Took 25 calls in a day
  9. B-SAC
  10. N-Used cXc Homepage
  11. B-Used All in One Phone List
  12. N-Set up Google Chat
  13. N-Had AHT of 8:00 or less
  14. I-SAC
  15. O-SAC
  16. N-Created New Account
  17. G-Used the CF Service US SOP
  18. O-Took 30 calls in a day
  19. O-Used WalkMe to navigate scheduling service
  20. I-Used correct format to ask question in chat
  21. G-AHT of 10:00 or less
  22. O-Finished eLearnings
  23. B-Didn't clock in before the start of my shift (8:00/9:00)
  24. B-Did not miss a day during ALZ