What doyou needto Verify amember?Where isthe toolFinder?Who ischeckingtheir CRMcases aftercalls?When dothey getlocked outof dental?What plando UImembersget?When doyou put in anexception forspecialproject?Where canyou findPaperlessbilling?Are you inKronosDimensions?Are youkeeping under5 minutes forpersonalbreaks?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?UIEnrollmentProcedure?Are youasking forthesurvey?What is theCall OutProcedure??Have youcompletedthe KronosLMS?When does0$ Premiumfor CobraEND?Who removedor addsadminclosures?How doyousubmit anIT ticket?When willmembersreceivecredits?Canmembersgetting cobraget retro?Are yougiving ALLdetailsabout RFI?How do yousearch formembers inHIX?Where doyou findtheframes?How do youfix Massenrollmenterror?What arethe stepsfor IVRTransfers?How long doyou have toanswer acall?Who hasviewedtheir QAfor today?Where do youfindEnrollmentconformation?Where canyou findSubsidies?Who hasaccessto MWS?What doyou needto Verify amember?Where isthe toolFinder?Who ischeckingtheir CRMcases aftercalls?When dothey getlocked outof dental?What plando UImembersget?When doyou put in anexception forspecialproject?Where canyou findPaperlessbilling?Are you inKronosDimensions?Are youkeeping under5 minutes forpersonalbreaks?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?UIEnrollmentProcedure?Are youasking forthesurvey?What is theCall OutProcedure??Have youcompletedthe KronosLMS?When does0$ Premiumfor CobraEND?Who removedor addsadminclosures?How doyousubmit anIT ticket?When willmembersreceivecredits?Canmembersgetting cobraget retro?Are yougiving ALLdetailsabout RFI?How do yousearch formembers inHIX?Where doyou findtheframes?How do youfix Massenrollmenterror?What arethe stepsfor IVRTransfers?How long doyou have toanswer acall?Who hasviewedtheir QAfor today?Where do youfindEnrollmentconformation?Where canyou findSubsidies?Who hasaccessto MWS?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do you need to Verify a member?
  2. Where is the tool Finder?
  3. Who is checking their CRM cases after calls?
  4. When do they get locked out of dental?
  5. What plan do UI members get?
  6. When do you put in an exception for special project?
  7. Where can you find Paperless billing?
  8. Are you in Kronos Dimensions?
  9. Are you keeping under 5 minutes for personal breaks?
  10. Do You need an interpreter to Verify if they have someone there with them on the line?
  11. UI Enrollment Procedure?
  12. Are you asking for the survey?
  13. What is the Call Out Procedure??
  14. Have you completed the Kronos LMS?
  15. When does 0$ Premium for Cobra END?
  16. Who removed or adds adminclosures?
  17. How do you submit an IT ticket?
  18. When will members receive credits?
  19. Can members getting cobra get retro?
  20. Are you giving ALL details about RFI?
  21. How do you search for members in HIX?
  22. Where do you find the frames?
  23. How do you fix Mass enrollment error?
  24. What are the steps for IVR Transfers?
  25. How long do you have to answer a call?
  26. Who has viewed their QA for today?
  27. Where do you find Enrollment conformation?
  28. Where can you find Subsidies?
  29. Who has access to MWS?