Are you inKronosDimensions?Canmembersgetting cobraget retro?UIEnrollmentProcedure?What plando UImembersget?Who hasaccessto MWS?How doyousubmit anIT ticket?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where do youfindEnrollmentconformation?Are youkeeping under5 minutes forpersonalbreaks?What arethe stepsfor IVRTransfers?Who hasviewedtheir QAfor today?Where doyou findtheframes?Where isthe toolFinder?How do youfix Massenrollmenterror?Where canyou findPaperlessbilling?How do yousearch formembers inHIX?Where canyou findSubsidies?What is theCall OutProcedure??Who ischeckingtheir CRMcases aftercalls?Have youcompletedthe KronosLMS?When does0$ Premiumfor CobraEND?When doyou put in anexception forspecialproject?How long doyou have toanswer acall?Are youasking forthesurvey?What doyou needto Verify amember?When willmembersreceivecredits?Who removedor addsadminclosures?Are yougiving ALLdetailsabout RFI?When dothey getlocked outof dental?Are you inKronosDimensions?Canmembersgetting cobraget retro?UIEnrollmentProcedure?What plando UImembersget?Who hasaccessto MWS?How doyousubmit anIT ticket?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where do youfindEnrollmentconformation?Are youkeeping under5 minutes forpersonalbreaks?What arethe stepsfor IVRTransfers?Who hasviewedtheir QAfor today?Where doyou findtheframes?Where isthe toolFinder?How do youfix Massenrollmenterror?Where canyou findPaperlessbilling?How do yousearch formembers inHIX?Where canyou findSubsidies?What is theCall OutProcedure??Who ischeckingtheir CRMcases aftercalls?Have youcompletedthe KronosLMS?When does0$ Premiumfor CobraEND?When doyou put in anexception forspecialproject?How long doyou have toanswer acall?Are youasking forthesurvey?What doyou needto Verify amember?When willmembersreceivecredits?Who removedor addsadminclosures?Are yougiving ALLdetailsabout RFI?When dothey getlocked outof dental?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Are you in Kronos Dimensions?
  2. Can members getting cobra get retro?
  3. UI Enrollment Procedure?
  4. What plan do UI members get?
  5. Who has access to MWS?
  6. How do you submit an IT ticket?
  7. Do You need an interpreter to Verify if they have someone there with them on the line?
  8. Where do you find Enrollment conformation?
  9. Are you keeping under 5 minutes for personal breaks?
  10. What are the steps for IVR Transfers?
  11. Who has viewed their QA for today?
  12. Where do you find the frames?
  13. Where is the tool Finder?
  14. How do you fix Mass enrollment error?
  15. Where can you find Paperless billing?
  16. How do you search for members in HIX?
  17. Where can you find Subsidies?
  18. What is the Call Out Procedure??
  19. Who is checking their CRM cases after calls?
  20. Have you completed the Kronos LMS?
  21. When does 0$ Premium for Cobra END?
  22. When do you put in an exception for special project?
  23. How long do you have to answer a call?
  24. Are you asking for the survey?
  25. What do you need to Verify a member?
  26. When will members receive credits?
  27. Who removed or adds adminclosures?
  28. Are you giving ALL details about RFI?
  29. When do they get locked out of dental?