Who hasaccessto MWS?How do youfix Massenrollmenterror?What arethe stepsfor IVRTransfers?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where doyou findtheframes?Have youcompletedthe KronosLMS?Are youasking forthesurvey?When does0$ Premiumfor CobraEND?When doyou put in anexception forspecialproject?When dothey getlocked outof dental?Where canyou findSubsidies?What doyou needto Verify amember?When willmembersreceivecredits?UIEnrollmentProcedure?Are you inKronosDimensions?How long doyou have toanswer acall?Where isthe toolFinder?Where canyou findPaperlessbilling?Are yougiving ALLdetailsabout RFI?Where do youfindEnrollmentconformation?What is theCall OutProcedure??Who removedor addsadminclosures?Canmembersgetting cobraget retro?Who hasviewedtheir QAfor today?Who ischeckingtheir CRMcases aftercalls?How doyousubmit anIT ticket?What plando UImembersget?Are youkeeping under5 minutes forpersonalbreaks?How do yousearch formembers inHIX?Who hasaccessto MWS?How do youfix Massenrollmenterror?What arethe stepsfor IVRTransfers?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where doyou findtheframes?Have youcompletedthe KronosLMS?Are youasking forthesurvey?When does0$ Premiumfor CobraEND?When doyou put in anexception forspecialproject?When dothey getlocked outof dental?Where canyou findSubsidies?What doyou needto Verify amember?When willmembersreceivecredits?UIEnrollmentProcedure?Are you inKronosDimensions?How long doyou have toanswer acall?Where isthe toolFinder?Where canyou findPaperlessbilling?Are yougiving ALLdetailsabout RFI?Where do youfindEnrollmentconformation?What is theCall OutProcedure??Who removedor addsadminclosures?Canmembersgetting cobraget retro?Who hasviewedtheir QAfor today?Who ischeckingtheir CRMcases aftercalls?How doyousubmit anIT ticket?What plando UImembersget?Are youkeeping under5 minutes forpersonalbreaks?How do yousearch formembers inHIX?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who has access to MWS?
  2. How do you fix Mass enrollment error?
  3. What are the steps for IVR Transfers?
  4. Do You need an interpreter to Verify if they have someone there with them on the line?
  5. Where do you find the frames?
  6. Have you completed the Kronos LMS?
  7. Are you asking for the survey?
  8. When does 0$ Premium for Cobra END?
  9. When do you put in an exception for special project?
  10. When do they get locked out of dental?
  11. Where can you find Subsidies?
  12. What do you need to Verify a member?
  13. When will members receive credits?
  14. UI Enrollment Procedure?
  15. Are you in Kronos Dimensions?
  16. How long do you have to answer a call?
  17. Where is the tool Finder?
  18. Where can you find Paperless billing?
  19. Are you giving ALL details about RFI?
  20. Where do you find Enrollment conformation?
  21. What is the Call Out Procedure??
  22. Who removed or adds adminclosures?
  23. Can members getting cobra get retro?
  24. Who has viewed their QA for today?
  25. Who is checking their CRM cases after calls?
  26. How do you submit an IT ticket?
  27. What plan do UI members get?
  28. Are you keeping under 5 minutes for personal breaks?
  29. How do you search for members in HIX?