How long doyou have toanswer acall?When willmembersreceivecredits?Who hasaccessto MWS?When doyou put in anexception forspecialproject?Canmembersgetting cobraget retro?Who ischeckingtheir CRMcases aftercalls?Are you inKronosDimensions?Have youcompletedthe KronosLMS?Where isthe toolFinder?When dothey getlocked outof dental?UIEnrollmentProcedure?Are youkeeping under5 minutes forpersonalbreaks?How do yousearch formembers inHIX?Where do youfindEnrollmentconformation?Who removedor addsadminclosures?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where canyou findPaperlessbilling?How do youfix Massenrollmenterror?Are yougiving ALLdetailsabout RFI?Where doyou findtheframes?What plando UImembersget?What arethe stepsfor IVRTransfers?Are youasking forthesurvey?Where canyou findSubsidies?When does0$ Premiumfor CobraEND?What doyou needto Verify amember?Who hasviewedtheir QAfor today?How doyousubmit anIT ticket?What is theCall OutProcedure??How long doyou have toanswer acall?When willmembersreceivecredits?Who hasaccessto MWS?When doyou put in anexception forspecialproject?Canmembersgetting cobraget retro?Who ischeckingtheir CRMcases aftercalls?Are you inKronosDimensions?Have youcompletedthe KronosLMS?Where isthe toolFinder?When dothey getlocked outof dental?UIEnrollmentProcedure?Are youkeeping under5 minutes forpersonalbreaks?How do yousearch formembers inHIX?Where do youfindEnrollmentconformation?Who removedor addsadminclosures?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where canyou findPaperlessbilling?How do youfix Massenrollmenterror?Are yougiving ALLdetailsabout RFI?Where doyou findtheframes?What plando UImembersget?What arethe stepsfor IVRTransfers?Are youasking forthesurvey?Where canyou findSubsidies?When does0$ Premiumfor CobraEND?What doyou needto Verify amember?Who hasviewedtheir QAfor today?How doyousubmit anIT ticket?What is theCall OutProcedure??

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How long do you have to answer a call?
  2. When will members receive credits?
  3. Who has access to MWS?
  4. When do you put in an exception for special project?
  5. Can members getting cobra get retro?
  6. Who is checking their CRM cases after calls?
  7. Are you in Kronos Dimensions?
  8. Have you completed the Kronos LMS?
  9. Where is the tool Finder?
  10. When do they get locked out of dental?
  11. UI Enrollment Procedure?
  12. Are you keeping under 5 minutes for personal breaks?
  13. How do you search for members in HIX?
  14. Where do you find Enrollment conformation?
  15. Who removed or adds adminclosures?
  16. Do You need an interpreter to Verify if they have someone there with them on the line?
  17. Where can you find Paperless billing?
  18. How do you fix Mass enrollment error?
  19. Are you giving ALL details about RFI?
  20. Where do you find the frames?
  21. What plan do UI members get?
  22. What are the steps for IVR Transfers?
  23. Are you asking for the survey?
  24. Where can you find Subsidies?
  25. When does 0$ Premium for Cobra END?
  26. What do you need to Verify a member?
  27. Who has viewed their QA for today?
  28. How do you submit an IT ticket?
  29. What is the Call Out Procedure??