UIEnrollmentProcedure?Who removedor addsadminclosures?Where do youfindEnrollmentconformation?When does0$ Premiumfor CobraEND?How do youfix Massenrollmenterror?How long doyou have toanswer acall?Are youasking forthesurvey?Are youkeeping under5 minutes forpersonalbreaks?Have youcompletedthe KronosLMS?Where canyou findSubsidies?What plando UImembersget?What arethe stepsfor IVRTransfers?How do yousearch formembers inHIX?How doyousubmit anIT ticket?Are yougiving ALLdetailsabout RFI?Where doyou findtheframes?Who hasviewedtheir QAfor today?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where isthe toolFinder?When dothey getlocked outof dental?Are you inKronosDimensions?Where canyou findPaperlessbilling?Canmembersgetting cobraget retro?When willmembersreceivecredits?What doyou needto Verify amember?When doyou put in anexception forspecialproject?Who hasaccessto MWS?Who ischeckingtheir CRMcases aftercalls?What is theCall OutProcedure??UIEnrollmentProcedure?Who removedor addsadminclosures?Where do youfindEnrollmentconformation?When does0$ Premiumfor CobraEND?How do youfix Massenrollmenterror?How long doyou have toanswer acall?Are youasking forthesurvey?Are youkeeping under5 minutes forpersonalbreaks?Have youcompletedthe KronosLMS?Where canyou findSubsidies?What plando UImembersget?What arethe stepsfor IVRTransfers?How do yousearch formembers inHIX?How doyousubmit anIT ticket?Are yougiving ALLdetailsabout RFI?Where doyou findtheframes?Who hasviewedtheir QAfor today?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where isthe toolFinder?When dothey getlocked outof dental?Are you inKronosDimensions?Where canyou findPaperlessbilling?Canmembersgetting cobraget retro?When willmembersreceivecredits?What doyou needto Verify amember?When doyou put in anexception forspecialproject?Who hasaccessto MWS?Who ischeckingtheir CRMcases aftercalls?What is theCall OutProcedure??

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. UI Enrollment Procedure?
  2. Who removed or adds adminclosures?
  3. Where do you find Enrollment conformation?
  4. When does 0$ Premium for Cobra END?
  5. How do you fix Mass enrollment error?
  6. How long do you have to answer a call?
  7. Are you asking for the survey?
  8. Are you keeping under 5 minutes for personal breaks?
  9. Have you completed the Kronos LMS?
  10. Where can you find Subsidies?
  11. What plan do UI members get?
  12. What are the steps for IVR Transfers?
  13. How do you search for members in HIX?
  14. How do you submit an IT ticket?
  15. Are you giving ALL details about RFI?
  16. Where do you find the frames?
  17. Who has viewed their QA for today?
  18. Do You need an interpreter to Verify if they have someone there with them on the line?
  19. Where is the tool Finder?
  20. When do they get locked out of dental?
  21. Are you in Kronos Dimensions?
  22. Where can you find Paperless billing?
  23. Can members getting cobra get retro?
  24. When will members receive credits?
  25. What do you need to Verify a member?
  26. When do you put in an exception for special project?
  27. Who has access to MWS?
  28. Who is checking their CRM cases after calls?
  29. What is the Call Out Procedure??