Are youasking forthesurvey?Are yougiving ALLdetailsabout RFI?What is theCall OutProcedure??Where canyou findPaperlessbilling?Where canyou findSubsidies?Where isthe toolFinder?Canmembersgetting cobraget retro?Are you inKronosDimensions?Are youkeeping under5 minutes forpersonalbreaks?When doyou put in anexception forspecialproject?How long doyou have toanswer acall?Where doyou findtheframes?When does0$ Premiumfor CobraEND?Who hasaccessto MWS?Who removedor addsadminclosures?Who hasviewedtheir QAfor today?UIEnrollmentProcedure?When willmembersreceivecredits?Have youcompletedthe KronosLMS?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?When dothey getlocked outof dental?What plando UImembersget?What arethe stepsfor IVRTransfers?Who ischeckingtheir CRMcases aftercalls?Where do youfindEnrollmentconformation?What doyou needto Verify amember?How do youfix Massenrollmenterror?How doyousubmit anIT ticket?How do yousearch formembers inHIX?Are youasking forthesurvey?Are yougiving ALLdetailsabout RFI?What is theCall OutProcedure??Where canyou findPaperlessbilling?Where canyou findSubsidies?Where isthe toolFinder?Canmembersgetting cobraget retro?Are you inKronosDimensions?Are youkeeping under5 minutes forpersonalbreaks?When doyou put in anexception forspecialproject?How long doyou have toanswer acall?Where doyou findtheframes?When does0$ Premiumfor CobraEND?Who hasaccessto MWS?Who removedor addsadminclosures?Who hasviewedtheir QAfor today?UIEnrollmentProcedure?When willmembersreceivecredits?Have youcompletedthe KronosLMS?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?When dothey getlocked outof dental?What plando UImembersget?What arethe stepsfor IVRTransfers?Who ischeckingtheir CRMcases aftercalls?Where do youfindEnrollmentconformation?What doyou needto Verify amember?How do youfix Massenrollmenterror?How doyousubmit anIT ticket?How do yousearch formembers inHIX?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Are you asking for the survey?
  2. Are you giving ALL details about RFI?
  3. What is the Call Out Procedure??
  4. Where can you find Paperless billing?
  5. Where can you find Subsidies?
  6. Where is the tool Finder?
  7. Can members getting cobra get retro?
  8. Are you in Kronos Dimensions?
  9. Are you keeping under 5 minutes for personal breaks?
  10. When do you put in an exception for special project?
  11. How long do you have to answer a call?
  12. Where do you find the frames?
  13. When does 0$ Premium for Cobra END?
  14. Who has access to MWS?
  15. Who removed or adds adminclosures?
  16. Who has viewed their QA for today?
  17. UI Enrollment Procedure?
  18. When will members receive credits?
  19. Have you completed the Kronos LMS?
  20. Do You need an interpreter to Verify if they have someone there with them on the line?
  21. When do they get locked out of dental?
  22. What plan do UI members get?
  23. What are the steps for IVR Transfers?
  24. Who is checking their CRM cases after calls?
  25. Where do you find Enrollment conformation?
  26. What do you need to Verify a member?
  27. How do you fix Mass enrollment error?
  28. How do you submit an IT ticket?
  29. How do you search for members in HIX?