Who removedor addsadminclosures?Where isthe toolFinder?When does0$ Premiumfor CobraEND?Where canyou findSubsidies?What doyou needto Verify amember?How long doyou have toanswer acall?How do yousearch formembers inHIX?Who hasviewedtheir QAfor today?What arethe stepsfor IVRTransfers?Where do youfindEnrollmentconformation?Are you inKronosDimensions?When dothey getlocked outof dental?Are youkeeping under5 minutes forpersonalbreaks?Are yougiving ALLdetailsabout RFI?Where canyou findPaperlessbilling?What is theCall OutProcedure??How do youfix Massenrollmenterror?When willmembersreceivecredits?What plando UImembersget?Have youcompletedthe KronosLMS?When doyou put in anexception forspecialproject?How doyousubmit anIT ticket?Canmembersgetting cobraget retro?Who hasaccessto MWS?UIEnrollmentProcedure?Are youasking forthesurvey?Who ischeckingtheir CRMcases aftercalls?Where doyou findtheframes?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Who removedor addsadminclosures?Where isthe toolFinder?When does0$ Premiumfor CobraEND?Where canyou findSubsidies?What doyou needto Verify amember?How long doyou have toanswer acall?How do yousearch formembers inHIX?Who hasviewedtheir QAfor today?What arethe stepsfor IVRTransfers?Where do youfindEnrollmentconformation?Are you inKronosDimensions?When dothey getlocked outof dental?Are youkeeping under5 minutes forpersonalbreaks?Are yougiving ALLdetailsabout RFI?Where canyou findPaperlessbilling?What is theCall OutProcedure??How do youfix Massenrollmenterror?When willmembersreceivecredits?What plando UImembersget?Have youcompletedthe KronosLMS?When doyou put in anexception forspecialproject?How doyousubmit anIT ticket?Canmembersgetting cobraget retro?Who hasaccessto MWS?UIEnrollmentProcedure?Are youasking forthesurvey?Who ischeckingtheir CRMcases aftercalls?Where doyou findtheframes?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who removed or adds adminclosures?
  2. Where is the tool Finder?
  3. When does 0$ Premium for Cobra END?
  4. Where can you find Subsidies?
  5. What do you need to Verify a member?
  6. How long do you have to answer a call?
  7. How do you search for members in HIX?
  8. Who has viewed their QA for today?
  9. What are the steps for IVR Transfers?
  10. Where do you find Enrollment conformation?
  11. Are you in Kronos Dimensions?
  12. When do they get locked out of dental?
  13. Are you keeping under 5 minutes for personal breaks?
  14. Are you giving ALL details about RFI?
  15. Where can you find Paperless billing?
  16. What is the Call Out Procedure??
  17. How do you fix Mass enrollment error?
  18. When will members receive credits?
  19. What plan do UI members get?
  20. Have you completed the Kronos LMS?
  21. When do you put in an exception for special project?
  22. How do you submit an IT ticket?
  23. Can members getting cobra get retro?
  24. Who has access to MWS?
  25. UI Enrollment Procedure?
  26. Are you asking for the survey?
  27. Who is checking their CRM cases after calls?
  28. Where do you find the frames?
  29. Do You need an interpreter to Verify if they have someone there with them on the line?