When dothey getlocked outof dental?Canmembersgetting cobraget retro?When willmembersreceivecredits?When does0$ Premiumfor CobraEND?How do yousearch formembers inHIX?What doyou needto Verify amember?Who ischeckingtheir CRMcases aftercalls?Who hasviewedtheir QAfor today?Where doyou findtheframes?Who hasaccessto MWS?Who removedor addsadminclosures?What arethe stepsfor IVRTransfers?How doyousubmit anIT ticket?What plando UImembersget?When doyou put in anexception forspecialproject?What is theCall OutProcedure??Where isthe toolFinder?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?UIEnrollmentProcedure?Have youcompletedthe KronosLMS?How do youfix Massenrollmenterror?How long doyou have toanswer acall?Are youasking forthesurvey?Where canyou findSubsidies?Are yougiving ALLdetailsabout RFI?Are youkeeping under5 minutes forpersonalbreaks?Are you inKronosDimensions?Where canyou findPaperlessbilling?Where do youfindEnrollmentconformation?When dothey getlocked outof dental?Canmembersgetting cobraget retro?When willmembersreceivecredits?When does0$ Premiumfor CobraEND?How do yousearch formembers inHIX?What doyou needto Verify amember?Who ischeckingtheir CRMcases aftercalls?Who hasviewedtheir QAfor today?Where doyou findtheframes?Who hasaccessto MWS?Who removedor addsadminclosures?What arethe stepsfor IVRTransfers?How doyousubmit anIT ticket?What plando UImembersget?When doyou put in anexception forspecialproject?What is theCall OutProcedure??Where isthe toolFinder?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?UIEnrollmentProcedure?Have youcompletedthe KronosLMS?How do youfix Massenrollmenterror?How long doyou have toanswer acall?Are youasking forthesurvey?Where canyou findSubsidies?Are yougiving ALLdetailsabout RFI?Are youkeeping under5 minutes forpersonalbreaks?Are you inKronosDimensions?Where canyou findPaperlessbilling?Where do youfindEnrollmentconformation?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When do they get locked out of dental?
  2. Can members getting cobra get retro?
  3. When will members receive credits?
  4. When does 0$ Premium for Cobra END?
  5. How do you search for members in HIX?
  6. What do you need to Verify a member?
  7. Who is checking their CRM cases after calls?
  8. Who has viewed their QA for today?
  9. Where do you find the frames?
  10. Who has access to MWS?
  11. Who removed or adds adminclosures?
  12. What are the steps for IVR Transfers?
  13. How do you submit an IT ticket?
  14. What plan do UI members get?
  15. When do you put in an exception for special project?
  16. What is the Call Out Procedure??
  17. Where is the tool Finder?
  18. Do You need an interpreter to Verify if they have someone there with them on the line?
  19. UI Enrollment Procedure?
  20. Have you completed the Kronos LMS?
  21. How do you fix Mass enrollment error?
  22. How long do you have to answer a call?
  23. Are you asking for the survey?
  24. Where can you find Subsidies?
  25. Are you giving ALL details about RFI?
  26. Are you keeping under 5 minutes for personal breaks?
  27. Are you in Kronos Dimensions?
  28. Where can you find Paperless billing?
  29. Where do you find Enrollment conformation?