Are youkeeping under5 minutes forpersonalbreaks?How do yousearch formembers inHIX?How long doyou have toanswer acall?Are you inKronosDimensions?Where doyou findtheframes?Are youasking forthesurvey?Canmembersgetting cobraget retro?Are yougiving ALLdetailsabout RFI?Who ischeckingtheir CRMcases aftercalls?Where isthe toolFinder?Where canyou findSubsidies?When doyou put in anexception forspecialproject?Who removedor addsadminclosures?What arethe stepsfor IVRTransfers?Where do youfindEnrollmentconformation?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?UIEnrollmentProcedure?How doyousubmit anIT ticket?When willmembersreceivecredits?Where canyou findPaperlessbilling?When does0$ Premiumfor CobraEND?How do youfix Massenrollmenterror?Have youcompletedthe KronosLMS?Who hasaccessto MWS?What doyou needto Verify amember?What plando UImembersget?When dothey getlocked outof dental?What is theCall OutProcedure??Who hasviewedtheir QAfor today?Are youkeeping under5 minutes forpersonalbreaks?How do yousearch formembers inHIX?How long doyou have toanswer acall?Are you inKronosDimensions?Where doyou findtheframes?Are youasking forthesurvey?Canmembersgetting cobraget retro?Are yougiving ALLdetailsabout RFI?Who ischeckingtheir CRMcases aftercalls?Where isthe toolFinder?Where canyou findSubsidies?When doyou put in anexception forspecialproject?Who removedor addsadminclosures?What arethe stepsfor IVRTransfers?Where do youfindEnrollmentconformation?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?UIEnrollmentProcedure?How doyousubmit anIT ticket?When willmembersreceivecredits?Where canyou findPaperlessbilling?When does0$ Premiumfor CobraEND?How do youfix Massenrollmenterror?Have youcompletedthe KronosLMS?Who hasaccessto MWS?What doyou needto Verify amember?What plando UImembersget?When dothey getlocked outof dental?What is theCall OutProcedure??Who hasviewedtheir QAfor today?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Are you keeping under 5 minutes for personal breaks?
  2. How do you search for members in HIX?
  3. How long do you have to answer a call?
  4. Are you in Kronos Dimensions?
  5. Where do you find the frames?
  6. Are you asking for the survey?
  7. Can members getting cobra get retro?
  8. Are you giving ALL details about RFI?
  9. Who is checking their CRM cases after calls?
  10. Where is the tool Finder?
  11. Where can you find Subsidies?
  12. When do you put in an exception for special project?
  13. Who removed or adds adminclosures?
  14. What are the steps for IVR Transfers?
  15. Where do you find Enrollment conformation?
  16. Do You need an interpreter to Verify if they have someone there with them on the line?
  17. UI Enrollment Procedure?
  18. How do you submit an IT ticket?
  19. When will members receive credits?
  20. Where can you find Paperless billing?
  21. When does 0$ Premium for Cobra END?
  22. How do you fix Mass enrollment error?
  23. Have you completed the Kronos LMS?
  24. Who has access to MWS?
  25. What do you need to Verify a member?
  26. What plan do UI members get?
  27. When do they get locked out of dental?
  28. What is the Call Out Procedure??
  29. Who has viewed their QA for today?