Are youasking forthesurvey?How long doyou have toanswer acall?Are youkeeping under5 minutes forpersonalbreaks?When dothey getlocked outof dental?How do youfix Massenrollmenterror?When willmembersreceivecredits?Who hasviewedtheir QAfor today?Where doyou findtheframes?What arethe stepsfor IVRTransfers?What doyou needto Verify amember?Are you inKronosDimensions?When doyou put in anexception forspecialproject?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Who ischeckingtheir CRMcases aftercalls?Are yougiving ALLdetailsabout RFI?What plando UImembersget?How doyousubmit anIT ticket?Who hasaccessto MWS?Who removedor addsadminclosures?Where isthe toolFinder?Where canyou findPaperlessbilling?Have youcompletedthe KronosLMS?What is theCall OutProcedure??When does0$ Premiumfor CobraEND?Where do youfindEnrollmentconformation?How do yousearch formembers inHIX?UIEnrollmentProcedure?Where canyou findSubsidies?Canmembersgetting cobraget retro?Are youasking forthesurvey?How long doyou have toanswer acall?Are youkeeping under5 minutes forpersonalbreaks?When dothey getlocked outof dental?How do youfix Massenrollmenterror?When willmembersreceivecredits?Who hasviewedtheir QAfor today?Where doyou findtheframes?What arethe stepsfor IVRTransfers?What doyou needto Verify amember?Are you inKronosDimensions?When doyou put in anexception forspecialproject?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Who ischeckingtheir CRMcases aftercalls?Are yougiving ALLdetailsabout RFI?What plando UImembersget?How doyousubmit anIT ticket?Who hasaccessto MWS?Who removedor addsadminclosures?Where isthe toolFinder?Where canyou findPaperlessbilling?Have youcompletedthe KronosLMS?What is theCall OutProcedure??When does0$ Premiumfor CobraEND?Where do youfindEnrollmentconformation?How do yousearch formembers inHIX?UIEnrollmentProcedure?Where canyou findSubsidies?Canmembersgetting cobraget retro?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you asking for the survey?
  2. How long do you have to answer a call?
  3. Are you keeping under 5 minutes for personal breaks?
  4. When do they get locked out of dental?
  5. How do you fix Mass enrollment error?
  6. When will members receive credits?
  7. Who has viewed their QA for today?
  8. Where do you find the frames?
  9. What are the steps for IVR Transfers?
  10. What do you need to Verify a member?
  11. Are you in Kronos Dimensions?
  12. When do you put in an exception for special project?
  13. Do You need an interpreter to Verify if they have someone there with them on the line?
  14. Who is checking their CRM cases after calls?
  15. Are you giving ALL details about RFI?
  16. What plan do UI members get?
  17. How do you submit an IT ticket?
  18. Who has access to MWS?
  19. Who removed or adds adminclosures?
  20. Where is the tool Finder?
  21. Where can you find Paperless billing?
  22. Have you completed the Kronos LMS?
  23. What is the Call Out Procedure??
  24. When does 0$ Premium for Cobra END?
  25. Where do you find Enrollment conformation?
  26. How do you search for members in HIX?
  27. UI Enrollment Procedure?
  28. Where can you find Subsidies?
  29. Can members getting cobra get retro?