Where canyou findPaperlessbilling?Are youkeeping under5 minutes forpersonalbreaks?When does0$ Premiumfor CobraEND?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?How do yousearch formembers inHIX?Are youasking forthesurvey?How long doyou have toanswer acall?What arethe stepsfor IVRTransfers?Who hasaccessto MWS?UIEnrollmentProcedure?What doyou needto Verify amember?Are yougiving ALLdetailsabout RFI?Where canyou findSubsidies?Who hasviewedtheir QAfor today?Canmembersgetting cobraget retro?Where do youfindEnrollmentconformation?Who ischeckingtheir CRMcases aftercalls?Where doyou findtheframes?What is theCall OutProcedure??When dothey getlocked outof dental?How do youfix Massenrollmenterror?When doyou put in anexception forspecialproject?Where isthe toolFinder?How doyousubmit anIT ticket?What plando UImembersget?Are you inKronosDimensions?Have youcompletedthe KronosLMS?Who removedor addsadminclosures?When willmembersreceivecredits?Where canyou findPaperlessbilling?Are youkeeping under5 minutes forpersonalbreaks?When does0$ Premiumfor CobraEND?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?How do yousearch formembers inHIX?Are youasking forthesurvey?How long doyou have toanswer acall?What arethe stepsfor IVRTransfers?Who hasaccessto MWS?UIEnrollmentProcedure?What doyou needto Verify amember?Are yougiving ALLdetailsabout RFI?Where canyou findSubsidies?Who hasviewedtheir QAfor today?Canmembersgetting cobraget retro?Where do youfindEnrollmentconformation?Who ischeckingtheir CRMcases aftercalls?Where doyou findtheframes?What is theCall OutProcedure??When dothey getlocked outof dental?How do youfix Massenrollmenterror?When doyou put in anexception forspecialproject?Where isthe toolFinder?How doyousubmit anIT ticket?What plando UImembersget?Are you inKronosDimensions?Have youcompletedthe KronosLMS?Who removedor addsadminclosures?When willmembersreceivecredits?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Where can you find Paperless billing?
  2. Are you keeping under 5 minutes for personal breaks?
  3. When does 0$ Premium for Cobra END?
  4. Do You need an interpreter to Verify if they have someone there with them on the line?
  5. How do you search for members in HIX?
  6. Are you asking for the survey?
  7. How long do you have to answer a call?
  8. What are the steps for IVR Transfers?
  9. Who has access to MWS?
  10. UI Enrollment Procedure?
  11. What do you need to Verify a member?
  12. Are you giving ALL details about RFI?
  13. Where can you find Subsidies?
  14. Who has viewed their QA for today?
  15. Can members getting cobra get retro?
  16. Where do you find Enrollment conformation?
  17. Who is checking their CRM cases after calls?
  18. Where do you find the frames?
  19. What is the Call Out Procedure??
  20. When do they get locked out of dental?
  21. How do you fix Mass enrollment error?
  22. When do you put in an exception for special project?
  23. Where is the tool Finder?
  24. How do you submit an IT ticket?
  25. What plan do UI members get?
  26. Are you in Kronos Dimensions?
  27. Have you completed the Kronos LMS?
  28. Who removed or adds adminclosures?
  29. When will members receive credits?