Are youkeeping under5 minutes forpersonalbreaks?What plando UImembersget?UIEnrollmentProcedure?When doyou put in anexception forspecialproject?Who hasaccessto MWS?Where doyou findtheframes?When does0$ Premiumfor CobraEND?Are you inKronosDimensions?What arethe stepsfor IVRTransfers?When dothey getlocked outof dental?Where do youfindEnrollmentconformation?Where isthe toolFinder?What doyou needto Verify amember?Who ischeckingtheir CRMcases aftercalls?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?How long doyou have toanswer acall?How do youfix Massenrollmenterror?How do yousearch formembers inHIX?Who removedor addsadminclosures?Have youcompletedthe KronosLMS?Who hasviewedtheir QAfor today?Are youasking forthesurvey?Are yougiving ALLdetailsabout RFI?Where canyou findSubsidies?Where canyou findPaperlessbilling?Canmembersgetting cobraget retro?When willmembersreceivecredits?How doyousubmit anIT ticket?What is theCall OutProcedure??Are youkeeping under5 minutes forpersonalbreaks?What plando UImembersget?UIEnrollmentProcedure?When doyou put in anexception forspecialproject?Who hasaccessto MWS?Where doyou findtheframes?When does0$ Premiumfor CobraEND?Are you inKronosDimensions?What arethe stepsfor IVRTransfers?When dothey getlocked outof dental?Where do youfindEnrollmentconformation?Where isthe toolFinder?What doyou needto Verify amember?Who ischeckingtheir CRMcases aftercalls?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?How long doyou have toanswer acall?How do youfix Massenrollmenterror?How do yousearch formembers inHIX?Who removedor addsadminclosures?Have youcompletedthe KronosLMS?Who hasviewedtheir QAfor today?Are youasking forthesurvey?Are yougiving ALLdetailsabout RFI?Where canyou findSubsidies?Where canyou findPaperlessbilling?Canmembersgetting cobraget retro?When willmembersreceivecredits?How doyousubmit anIT ticket?What is theCall OutProcedure??

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you keeping under 5 minutes for personal breaks?
  2. What plan do UI members get?
  3. UI Enrollment Procedure?
  4. When do you put in an exception for special project?
  5. Who has access to MWS?
  6. Where do you find the frames?
  7. When does 0$ Premium for Cobra END?
  8. Are you in Kronos Dimensions?
  9. What are the steps for IVR Transfers?
  10. When do they get locked out of dental?
  11. Where do you find Enrollment conformation?
  12. Where is the tool Finder?
  13. What do you need to Verify a member?
  14. Who is checking their CRM cases after calls?
  15. Do You need an interpreter to Verify if they have someone there with them on the line?
  16. How long do you have to answer a call?
  17. How do you fix Mass enrollment error?
  18. How do you search for members in HIX?
  19. Who removed or adds adminclosures?
  20. Have you completed the Kronos LMS?
  21. Who has viewed their QA for today?
  22. Are you asking for the survey?
  23. Are you giving ALL details about RFI?
  24. Where can you find Subsidies?
  25. Where can you find Paperless billing?
  26. Can members getting cobra get retro?
  27. When will members receive credits?
  28. How do you submit an IT ticket?
  29. What is the Call Out Procedure??