Who hasaccessto MWS?Canmembersgetting cobraget retro?When does0$ Premiumfor CobraEND?How do yousearch formembers inHIX?What arethe stepsfor IVRTransfers?When willmembersreceivecredits?What doyou needto Verify amember?Who hasviewedtheir QAfor today?Where canyou findPaperlessbilling?What is theCall OutProcedure??Where isthe toolFinder?Are you inKronosDimensions?Have youcompletedthe KronosLMS?Are youasking forthesurvey?UIEnrollmentProcedure?How doyousubmit anIT ticket?Where doyou findtheframes?What plando UImembersget?Who removedor addsadminclosures?When dothey getlocked outof dental?Are yougiving ALLdetailsabout RFI?Who ischeckingtheir CRMcases aftercalls?How do youfix Massenrollmenterror?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where canyou findSubsidies?Are youkeeping under5 minutes forpersonalbreaks?Where do youfindEnrollmentconformation?When doyou put in anexception forspecialproject?How long doyou have toanswer acall?Who hasaccessto MWS?Canmembersgetting cobraget retro?When does0$ Premiumfor CobraEND?How do yousearch formembers inHIX?What arethe stepsfor IVRTransfers?When willmembersreceivecredits?What doyou needto Verify amember?Who hasviewedtheir QAfor today?Where canyou findPaperlessbilling?What is theCall OutProcedure??Where isthe toolFinder?Are you inKronosDimensions?Have youcompletedthe KronosLMS?Are youasking forthesurvey?UIEnrollmentProcedure?How doyousubmit anIT ticket?Where doyou findtheframes?What plando UImembersget?Who removedor addsadminclosures?When dothey getlocked outof dental?Are yougiving ALLdetailsabout RFI?Who ischeckingtheir CRMcases aftercalls?How do youfix Massenrollmenterror?Do You need aninterpreter toVerify if theyhave someonethere with themon the line?Where canyou findSubsidies?Are youkeeping under5 minutes forpersonalbreaks?Where do youfindEnrollmentconformation?When doyou put in anexception forspecialproject?How long doyou have toanswer acall?

Always Ready to Assist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who has access to MWS?
  2. Can members getting cobra get retro?
  3. When does 0$ Premium for Cobra END?
  4. How do you search for members in HIX?
  5. What are the steps for IVR Transfers?
  6. When will members receive credits?
  7. What do you need to Verify a member?
  8. Who has viewed their QA for today?
  9. Where can you find Paperless billing?
  10. What is the Call Out Procedure??
  11. Where is the tool Finder?
  12. Are you in Kronos Dimensions?
  13. Have you completed the Kronos LMS?
  14. Are you asking for the survey?
  15. UI Enrollment Procedure?
  16. How do you submit an IT ticket?
  17. Where do you find the frames?
  18. What plan do UI members get?
  19. Who removed or adds adminclosures?
  20. When do they get locked out of dental?
  21. Are you giving ALL details about RFI?
  22. Who is checking their CRM cases after calls?
  23. How do you fix Mass enrollment error?
  24. Do You need an interpreter to Verify if they have someone there with them on the line?
  25. Where can you find Subsidies?
  26. Are you keeping under 5 minutes for personal breaks?
  27. Where do you find Enrollment conformation?
  28. When do you put in an exception for special project?
  29. How long do you have to answer a call?