Encouragedmy teamDeescalateda callSent aQuickOrder partCustomerChampionTransfer!Took 25calls inone dayDid notmiss a dayduring ALZUsed AllIn OnePhoneListUsed theCFServiceSOPSearchedObject withSerialNumberonly, firstHad AHTof 8:00minutesor lessSet upGoogleChatRemembereda BrandedClosingSACUsed amerch. codewhenschedulingserviceSACSpotchecked aregisteredapplianceUsedcorrectformat inchatUsed cXcHomepageUsedGuidedHelpLovingWhirlpool!!PerfectAttendanceBelieving Iamempowered!!FinishedeLearningsAHT of10:00minutesor lessSharedmy SACin chatCreatedNewAccountTook 15calls inone dayUsedWalkMe tonavigateschedulingserviceTook 30days inone dayCamerawas onduringdebriefsSACEmailed aUse &CareGuideClockedin on time,not earlyUsedProcessesto searchfor SOPEncouragedmy teamDeescalateda callSent aQuickOrder partCustomerChampionTransfer!Took 25calls inone dayDid notmiss a dayduring ALZUsed AllIn OnePhoneListUsed theCFServiceSOPSearchedObject withSerialNumberonly, firstHad AHTof 8:00minutesor lessSet upGoogleChatRemembereda BrandedClosingSACUsed amerch. codewhenschedulingserviceSACSpotchecked aregisteredapplianceUsedcorrectformat inchatUsed cXcHomepageUsedGuidedHelpLovingWhirlpool!!PerfectAttendanceBelieving Iamempowered!!FinishedeLearningsAHT of10:00minutesor lessSharedmy SACin chatCreatedNewAccountTook 15calls inone dayUsedWalkMe tonavigateschedulingserviceTook 30days inone dayCamerawas onduringdebriefsSACEmailed aUse &CareGuideClockedin on time,not earlyUsedProcessesto searchfor SOP

ALZ Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encouraged my team
  2. Deescalated a call
  3. Sent a Quick Order part
  4. Customer Champion Transfer!
  5. Took 25 calls in one day
  6. Did not miss a day during ALZ
  7. Used All In One Phone List
  8. Used the CF Service SOP
  9. Searched Object with Serial Number only, first
  10. Had AHT of 8:00 minutes or less
  11. Set up Google Chat
  12. Remembered a Branded Closing
  13. SAC
  14. Used a merch. code when scheduling service
  15. SAC
  16. Spot checked a registered appliance
  17. Used correct format in chat
  18. Used cXc Homepage
  19. Used Guided Help
  20. Loving Whirlpool!!
  21. Perfect Attendance
  22. Believing I am empowered!!
  23. Finished eLearnings
  24. AHT of 10:00 minutes or less
  25. Shared my SAC in chat
  26. Created New Account
  27. Took 15 calls in one day
  28. Used WalkMe to navigate scheduling service
  29. Took 30 days in one day
  30. Camera was on during debriefs
  31. SAC
  32. Emailed a Use & Care Guide
  33. Clocked in on time, not early
  34. Used Processes to search for SOP