(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Slow down & be mindful
Learn something "non-medical" about pt
Explain processes clearly
Use Patient identifiers appropriately
Ask: What are you looking for in today's experience?
Listen: They know their body
Thank them for choosing our clinic
What is mundane to you is probably new to Pt
Check in with them after they've waited more than 10 min
Use Error prevention techniques
Use Pt identifiers appropriately
Remember their name & use it in conversation
Keep a clean environment
Take time for YOU if needed
Keep a clean environment
Learn something "non-medical" about Pt
Take time for YOU if needed
Remember their name & use it in conversation
Offer water, snack, pillow, blanket...
Remember they have a choice of where to get care
Thank them for choosing our clinic
Have Fun!
Document Carefully
Offer water, snack, pillow, blanket . . .
Try to remember them & notice new things about them
What is mundane to you is probably new for pt
Follow up & Follow Thru
Make a nice comment about their clothing or hair or glasses... :)
Ask questions to clarify
Be aware of your tone of voice
Ask: What are you looking for in today's experience?
Be aware of your tone of voice
Verify that all their ?’s have been answered before they leave
Follow up & Follow thru
Remember they have a choice of where to get care
Verify that all their ?'s are answered before they leave
Make a nice comment about their clothing or hair or glasses etc
