DiscloseESign link isonly activefor 60 minsBankruptcynotificationfollowedcompanypolicyAsk for byfirst andor lastnameStateincomedisclosureverbatimCustomercomplainthandledcorrectlyRecordedLineDisclosureDisclosecompanynameSocial notsocialsecuritynumberstatedDidn'tstatenameVerifyemailaddressDiscloseinformationprior toRPCACH opt outrequestcompleted inSTARSEftdisclosurereadInappropriatelanguageused byemployeeAttempt tocollectbefore minimirandastatedGiveinformationto thirdpartyRPC Socialsecuritynumber ordate of birthDid theemployeetalk overcustomerVoicemailmeetcompanyrequirementEmployeeargumentativeDNC notatedthe request inCollectionManagementScreen in starsMinimirandaverbatimRPCMinimirandaverbatimDiscloseESign link isonly activefor 60 minsBankruptcynotificationfollowedcompanypolicyAsk for byfirst andor lastnameStateincomedisclosureverbatimCustomercomplainthandledcorrectlyRecordedLineDisclosureDisclosecompanynameSocial notsocialsecuritynumberstatedDidn'tstatenameVerifyemailaddressDiscloseinformationprior toRPCACH opt outrequestcompleted inSTARSEftdisclosurereadInappropriatelanguageused byemployeeAttempt tocollectbefore minimirandastatedGiveinformationto thirdpartyRPC Socialsecuritynumber ordate of birthDid theemployeetalk overcustomerVoicemailmeetcompanyrequirementEmployeeargumentativeDNC notatedthe request inCollectionManagementScreen in starsMinimirandaverbatimRPCMinimirandaverbatim

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Disclose ESign link is only active for 60 mins
  2. Bankruptcy notification followed company policy
  3. Ask for by first and or last name
  4. State income disclosure verbatim
  5. Customer complaint handled correctly
  6. Recorded Line Disclosure
  7. Disclose company name
  8. Social not social security number stated
  9. Didn't state name
  10. Verify email address
  11. Disclose information prior to RPC
  12. ACH opt out request completed in STARS
  13. Eft disclosure read
  14. Inappropriate language used by employee
  15. Attempt to collect before mini miranda stated
  16. Give information to third party
  17. RPC Social security number or date of birth
  18. Did the employee talk over customer
  19. Voicemail meet company requirement
  20. Employee argumentative
  21. DNC notated the request in Collection Management Screen in stars
  22. Mini miranda verbatim
  23. RPC
  24. Mini miranda verbatim