BankruptcynotificationfollowedcompanypolicyCustomercomplainthandledcorrectlyRecordedLineDisclosureInappropriatelanguageused byemployeeRPCDiscloseinformationprior toRPCDisclosecompanynameMinimirandaverbatimDNC notatedthe request inCollectionManagementScreen in starsGiveinformationto thirdpartyVerifyemailaddressDidn'tstatenameAttempt tocollectbefore minimirandastatedAsk for byfirst andor lastnameMinimirandaverbatimStateincomedisclosureverbatimACH opt outrequestcompleted inSTARSDid theemployeetalk overcustomerEftdisclosurereadVoicemailmeetcompanyrequirementEmployeeargumentativeDiscloseESign link isonly activefor 60 minsRPC Socialsecuritynumber ordate of birthSocial notsocialsecuritynumberstatedBankruptcynotificationfollowedcompanypolicyCustomercomplainthandledcorrectlyRecordedLineDisclosureInappropriatelanguageused byemployeeRPCDiscloseinformationprior toRPCDisclosecompanynameMinimirandaverbatimDNC notatedthe request inCollectionManagementScreen in starsGiveinformationto thirdpartyVerifyemailaddressDidn'tstatenameAttempt tocollectbefore minimirandastatedAsk for byfirst andor lastnameMinimirandaverbatimStateincomedisclosureverbatimACH opt outrequestcompleted inSTARSDid theemployeetalk overcustomerEftdisclosurereadVoicemailmeetcompanyrequirementEmployeeargumentativeDiscloseESign link isonly activefor 60 minsRPC Socialsecuritynumber ordate of birthSocial notsocialsecuritynumberstated

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bankruptcy notification followed company policy
  2. Customer complaint handled correctly
  3. Recorded Line Disclosure
  4. Inappropriate language used by employee
  5. RPC
  6. Disclose information prior to RPC
  7. Disclose company name
  8. Mini miranda verbatim
  9. DNC notated the request in Collection Management Screen in stars
  10. Give information to third party
  11. Verify email address
  12. Didn't state name
  13. Attempt to collect before mini miranda stated
  14. Ask for by first and or last name
  15. Mini miranda verbatim
  16. State income disclosure verbatim
  17. ACH opt out request completed in STARS
  18. Did the employee talk over customer
  19. Eft disclosure read
  20. Voicemail meet company requirement
  21. Employee argumentative
  22. Disclose ESign link is only active for 60 mins
  23. RPC Social security number or date of birth
  24. Social not social security number stated