StateincomedisclosureverbatimRPCAsk for byfirst andor lastnameACH opt outrequestcompleted inSTARSDid theemployeetalk overcustomerDNC notatedthe request inCollectionManagementScreen in starsEmployeeargumentativeMinimirandaverbatimDiscloseESign link isonly activefor 60 minsEftdisclosurereadMinimirandaverbatimGiveinformationto thirdpartyBankruptcynotificationfollowedcompanypolicyDiscloseinformationprior toRPCRecordedLineDisclosureDisclosecompanynameAttempt tocollectbefore minimirandastatedDidn'tstatenameSocial notsocialsecuritynumberstatedVoicemailmeetcompanyrequirementVerifyemailaddressInappropriatelanguageused byemployeeCustomercomplainthandledcorrectlyRPC Socialsecuritynumber ordate of birthStateincomedisclosureverbatimRPCAsk for byfirst andor lastnameACH opt outrequestcompleted inSTARSDid theemployeetalk overcustomerDNC notatedthe request inCollectionManagementScreen in starsEmployeeargumentativeMinimirandaverbatimDiscloseESign link isonly activefor 60 minsEftdisclosurereadMinimirandaverbatimGiveinformationto thirdpartyBankruptcynotificationfollowedcompanypolicyDiscloseinformationprior toRPCRecordedLineDisclosureDisclosecompanynameAttempt tocollectbefore minimirandastatedDidn'tstatenameSocial notsocialsecuritynumberstatedVoicemailmeetcompanyrequirementVerifyemailaddressInappropriatelanguageused byemployeeCustomercomplainthandledcorrectlyRPC Socialsecuritynumber ordate of birth

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. State income disclosure verbatim
  2. RPC
  3. Ask for by first and or last name
  4. ACH opt out request completed in STARS
  5. Did the employee talk over customer
  6. DNC notated the request in Collection Management Screen in stars
  7. Employee argumentative
  8. Mini miranda verbatim
  9. Disclose ESign link is only active for 60 mins
  10. Eft disclosure read
  11. Mini miranda verbatim
  12. Give information to third party
  13. Bankruptcy notification followed company policy
  14. Disclose information prior to RPC
  15. Recorded Line Disclosure
  16. Disclose company name
  17. Attempt to collect before mini miranda stated
  18. Didn't state name
  19. Social not social security number stated
  20. Voicemail meet company requirement
  21. Verify email address
  22. Inappropriate language used by employee
  23. Customer complaint handled correctly
  24. RPC Social security number or date of birth