Ask for byfirst andor lastnameStateincomedisclosureverbatimMinimirandaverbatimDNC notatedthe request inCollectionManagementScreen in starsVoicemailmeetcompanyrequirementGiveinformationto thirdpartySocial notsocialsecuritynumberstatedInappropriatelanguageused byemployeeMinimirandaverbatimDisclosecompanynameBankruptcynotificationfollowedcompanypolicyAttempt tocollectbefore minimirandastatedEmployeeargumentativeDiscloseinformationprior toRPCVerifyemailaddressRecordedLineDisclosureDiscloseESign link isonly activefor 60 minsACH opt outrequestcompleted inSTARSCustomercomplainthandledcorrectlyDid theemployeetalk overcustomerDidn'tstatenameRPCEftdisclosurereadRPC Socialsecuritynumber ordate of birthAsk for byfirst andor lastnameStateincomedisclosureverbatimMinimirandaverbatimDNC notatedthe request inCollectionManagementScreen in starsVoicemailmeetcompanyrequirementGiveinformationto thirdpartySocial notsocialsecuritynumberstatedInappropriatelanguageused byemployeeMinimirandaverbatimDisclosecompanynameBankruptcynotificationfollowedcompanypolicyAttempt tocollectbefore minimirandastatedEmployeeargumentativeDiscloseinformationprior toRPCVerifyemailaddressRecordedLineDisclosureDiscloseESign link isonly activefor 60 minsACH opt outrequestcompleted inSTARSCustomercomplainthandledcorrectlyDid theemployeetalk overcustomerDidn'tstatenameRPCEftdisclosurereadRPC Socialsecuritynumber ordate of birth

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for by first and or last name
  2. State income disclosure verbatim
  3. Mini miranda verbatim
  4. DNC notated the request in Collection Management Screen in stars
  5. Voicemail meet company requirement
  6. Give information to third party
  7. Social not social security number stated
  8. Inappropriate language used by employee
  9. Mini miranda verbatim
  10. Disclose company name
  11. Bankruptcy notification followed company policy
  12. Attempt to collect before mini miranda stated
  13. Employee argumentative
  14. Disclose information prior to RPC
  15. Verify email address
  16. Recorded Line Disclosure
  17. Disclose ESign link is only active for 60 mins
  18. ACH opt out request completed in STARS
  19. Customer complaint handled correctly
  20. Did the employee talk over customer
  21. Didn't state name
  22. RPC
  23. Eft disclosure read
  24. RPC Social security number or date of birth