CustomercomplainthandledcorrectlyRPCACH opt outrequestcompleted inSTARSAttempt tocollectbefore minimirandastatedStateincomedisclosureverbatimDiscloseESign link isonly activefor 60 minsVerifyemailaddressSocial notsocialsecuritynumberstatedVoicemailmeetcompanyrequirementRPC Socialsecuritynumber ordate of birthDiscloseinformationprior toRPCEftdisclosurereadGiveinformationto thirdpartyBankruptcynotificationfollowedcompanypolicyMinimirandaverbatimEmployeeargumentativeDid theemployeetalk overcustomerMinimirandaverbatimDisclosecompanynameDidn'tstatenameDNC notatedthe request inCollectionManagementScreen in starsInappropriatelanguageused byemployeeRecordedLineDisclosureAsk for byfirst andor lastnameCustomercomplainthandledcorrectlyRPCACH opt outrequestcompleted inSTARSAttempt tocollectbefore minimirandastatedStateincomedisclosureverbatimDiscloseESign link isonly activefor 60 minsVerifyemailaddressSocial notsocialsecuritynumberstatedVoicemailmeetcompanyrequirementRPC Socialsecuritynumber ordate of birthDiscloseinformationprior toRPCEftdisclosurereadGiveinformationto thirdpartyBankruptcynotificationfollowedcompanypolicyMinimirandaverbatimEmployeeargumentativeDid theemployeetalk overcustomerMinimirandaverbatimDisclosecompanynameDidn'tstatenameDNC notatedthe request inCollectionManagementScreen in starsInappropriatelanguageused byemployeeRecordedLineDisclosureAsk for byfirst andor lastname

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complaint handled correctly
  2. RPC
  3. ACH opt out request completed in STARS
  4. Attempt to collect before mini miranda stated
  5. State income disclosure verbatim
  6. Disclose ESign link is only active for 60 mins
  7. Verify email address
  8. Social not social security number stated
  9. Voicemail meet company requirement
  10. RPC Social security number or date of birth
  11. Disclose information prior to RPC
  12. Eft disclosure read
  13. Give information to third party
  14. Bankruptcy notification followed company policy
  15. Mini miranda verbatim
  16. Employee argumentative
  17. Did the employee talk over customer
  18. Mini miranda verbatim
  19. Disclose company name
  20. Didn't state name
  21. DNC notated the request in Collection Management Screen in stars
  22. Inappropriate language used by employee
  23. Recorded Line Disclosure
  24. Ask for by first and or last name