RecordedLineDisclosureVerifyemailaddressBankruptcynotificationfollowedcompanypolicyDid theemployeetalk overcustomerEftdisclosurereadEmployeeargumentativeCustomercomplainthandledcorrectlyDNC notatedthe request inCollectionManagementScreen in starsDidn'tstatenameRPC Socialsecuritynumber ordate of birthMinimirandaverbatimInappropriatelanguageused byemployeeStateincomedisclosureverbatimSocial notsocialsecuritynumberstatedVoicemailmeetcompanyrequirementDiscloseESign link isonly activefor 60 minsMinimirandaverbatimDisclosecompanynameAsk for byfirst andor lastnameACH opt outrequestcompleted inSTARSRPCAttempt tocollectbefore minimirandastatedGiveinformationto thirdpartyDiscloseinformationprior toRPCRecordedLineDisclosureVerifyemailaddressBankruptcynotificationfollowedcompanypolicyDid theemployeetalk overcustomerEftdisclosurereadEmployeeargumentativeCustomercomplainthandledcorrectlyDNC notatedthe request inCollectionManagementScreen in starsDidn'tstatenameRPC Socialsecuritynumber ordate of birthMinimirandaverbatimInappropriatelanguageused byemployeeStateincomedisclosureverbatimSocial notsocialsecuritynumberstatedVoicemailmeetcompanyrequirementDiscloseESign link isonly activefor 60 minsMinimirandaverbatimDisclosecompanynameAsk for byfirst andor lastnameACH opt outrequestcompleted inSTARSRPCAttempt tocollectbefore minimirandastatedGiveinformationto thirdpartyDiscloseinformationprior toRPC

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recorded Line Disclosure
  2. Verify email address
  3. Bankruptcy notification followed company policy
  4. Did the employee talk over customer
  5. Eft disclosure read
  6. Employee argumentative
  7. Customer complaint handled correctly
  8. DNC notated the request in Collection Management Screen in stars
  9. Didn't state name
  10. RPC Social security number or date of birth
  11. Mini miranda verbatim
  12. Inappropriate language used by employee
  13. State income disclosure verbatim
  14. Social not social security number stated
  15. Voicemail meet company requirement
  16. Disclose ESign link is only active for 60 mins
  17. Mini miranda verbatim
  18. Disclose company name
  19. Ask for by first and or last name
  20. ACH opt out request completed in STARS
  21. RPC
  22. Attempt to collect before mini miranda stated
  23. Give information to third party
  24. Disclose information prior to RPC