MinimirandaverbatimDNC notatedthe request inCollectionManagementScreen in starsVoicemailmeetcompanyrequirementSocial notsocialsecuritynumberstatedRPCDiscloseESign link isonly activefor 60 minsBankruptcynotificationfollowedcompanypolicyDisclosecompanynameInappropriatelanguageused byemployeeRPC Socialsecuritynumber ordate of birthDiscloseinformationprior toRPCMinimirandaverbatimRecordedLineDisclosureStateincomedisclosureverbatimVerifyemailaddressDid theemployeetalk overcustomerCustomercomplainthandledcorrectlyAttempt tocollectbefore minimirandastatedEmployeeargumentativeDidn'tstatenameAsk for byfirst andor lastnameGiveinformationto thirdpartyEftdisclosurereadACH opt outrequestcompleted inSTARSMinimirandaverbatimDNC notatedthe request inCollectionManagementScreen in starsVoicemailmeetcompanyrequirementSocial notsocialsecuritynumberstatedRPCDiscloseESign link isonly activefor 60 minsBankruptcynotificationfollowedcompanypolicyDisclosecompanynameInappropriatelanguageused byemployeeRPC Socialsecuritynumber ordate of birthDiscloseinformationprior toRPCMinimirandaverbatimRecordedLineDisclosureStateincomedisclosureverbatimVerifyemailaddressDid theemployeetalk overcustomerCustomercomplainthandledcorrectlyAttempt tocollectbefore minimirandastatedEmployeeargumentativeDidn'tstatenameAsk for byfirst andor lastnameGiveinformationto thirdpartyEftdisclosurereadACH opt outrequestcompleted inSTARS

QA B-I-N-G-O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Mini miranda verbatim
  2. DNC notated the request in Collection Management Screen in stars
  3. Voicemail meet company requirement
  4. Social not social security number stated
  5. RPC
  6. Disclose ESign link is only active for 60 mins
  7. Bankruptcy notification followed company policy
  8. Disclose company name
  9. Inappropriate language used by employee
  10. RPC Social security number or date of birth
  11. Disclose information prior to RPC
  12. Mini miranda verbatim
  13. Recorded Line Disclosure
  14. State income disclosure verbatim
  15. Verify email address
  16. Did the employee talk over customer
  17. Customer complaint handled correctly
  18. Attempt to collect before mini miranda stated
  19. Employee argumentative
  20. Didn't state name
  21. Ask for by first and or last name
  22. Give information to third party
  23. Eft disclosure read
  24. ACH opt out request completed in STARS