Educatecx on datausagemonitoringUse word:VICTORYon callResetvoicemailpasswordvia Biz appMake thecustomerlaughPromotedself serviceto 10customers1NEXTplanAssist cx inDownload &Install ofPassport APBill PayviaMyATT Apon callUse word:ABRACADABRA(on call)Make thecustomerlaughChangedplan &save CxMoneyComplimentthecustomerACCOLADEAssistedcx w/PremierUser-guideTeach howto turn offcellular dataon apsProvisionPassportProUse Word:DEFINTELYon call2NEXTplansChangeimei &simCx usedYOURNAME onthe callProvisionPassportPlusBIZ AP:Download& Registeron CallDe-escalatedacustomerUpdateFANprofileEducatecx on datausagemonitoringUse word:VICTORYon callResetvoicemailpasswordvia Biz appMake thecustomerlaughPromotedself serviceto 10customers1NEXTplanAssist cx inDownload &Install ofPassport APBill PayviaMyATT Apon callUse word:ABRACADABRA(on call)Make thecustomerlaughChangedplan &save CxMoneyComplimentthecustomerACCOLADEAssistedcx w/PremierUser-guideTeach howto turn offcellular dataon apsProvisionPassportProUse Word:DEFINTELYon call2NEXTplansChangeimei &simCx usedYOURNAME onthe callProvisionPassportPlusBIZ AP:Download& Registeron CallDe-escalatedacustomerUpdateFANprofile

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate cx on data usage monitoring
  2. Use word: VICTORY on call
  3. Reset voicemail password via Biz app
  4. Make the customer laugh
  5. Promoted self service to 10 customers
  6. 1 NEXT plan
  7. Assist cx in Download & Install of Passport AP
  8. Bill Pay via MyATT Ap on call
  9. Use word: ABRACADABRA (on call)
  10. Make the customer laugh
  11. Changed plan & save Cx Money
  12. Compliment the customer
  13. ACCOLADE
  14. Assisted cx w/ Premier User-guide
  15. Teach how to turn off cellular data on aps
  16. Provision Passport Pro
  17. Use Word: DEFINTELY on call
  18. 2 NEXT plans
  19. Change imei & sim
  20. Cx used YOUR NAME on the call
  21. Provision Passport Plus
  22. BIZ AP: Download & Register on Call
  23. De-escalated a customer
  24. Update FAN profile