BIZ AP:Download& Registeron CallUpdateFANprofileProvisionPassportPlusEducatecx on datausagemonitoringMake thecustomerlaughUse Word:DEFINTELYon callUse word:VICTORYon callResetvoicemailpasswordvia Biz appChangeimei &simProvisionPassportProAssistedcx w/PremierUser-guide2NEXTplansBill PayviaMyATT Apon callPromotedself serviceto 10customersComplimentthecustomerAssist cx inDownload &Install ofPassport APMake thecustomerlaughTeach howto turn offcellular dataon apsACCOLADEDe-escalatedacustomerChangedplan &save CxMoneyUse word:ABRACADABRA(on call)Cx usedYOURNAME onthe call1NEXTplanBIZ AP:Download& Registeron CallUpdateFANprofileProvisionPassportPlusEducatecx on datausagemonitoringMake thecustomerlaughUse Word:DEFINTELYon callUse word:VICTORYon callResetvoicemailpasswordvia Biz appChangeimei &simProvisionPassportProAssistedcx w/PremierUser-guide2NEXTplansBill PayviaMyATT Apon callPromotedself serviceto 10customersComplimentthecustomerAssist cx inDownload &Install ofPassport APMake thecustomerlaughTeach howto turn offcellular dataon apsACCOLADEDe-escalatedacustomerChangedplan &save CxMoneyUse word:ABRACADABRA(on call)Cx usedYOURNAME onthe call1NEXTplan

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BIZ AP: Download & Register on Call
  2. Update FAN profile
  3. Provision Passport Plus
  4. Educate cx on data usage monitoring
  5. Make the customer laugh
  6. Use Word: DEFINTELY on call
  7. Use word: VICTORY on call
  8. Reset voicemail password via Biz app
  9. Change imei & sim
  10. Provision Passport Pro
  11. Assisted cx w/ Premier User-guide
  12. 2 NEXT plans
  13. Bill Pay via MyATT Ap on call
  14. Promoted self service to 10 customers
  15. Compliment the customer
  16. Assist cx in Download & Install of Passport AP
  17. Make the customer laugh
  18. Teach how to turn off cellular data on aps
  19. ACCOLADE
  20. De-escalated a customer
  21. Changed plan & save Cx Money
  22. Use word: ABRACADABRA (on call)
  23. Cx used YOUR NAME on the call
  24. 1 NEXT plan