Assistedcx w/PremierUser-guideResetvoicemailpasswordvia Biz appBill PayviaMyATT Apon call1NEXTplanCx usedYOURNAME onthe callEducatecx on datausagemonitoring2NEXTplansUse Word:DEFINTELYon callDe-escalatedacustomerUpdateFANprofileChangedplan &save CxMoneyProvisionPassportPlusUse word:ABRACADABRA(on call)Promotedself serviceto 10customersComplimentthecustomerUse word:VICTORYon callMake thecustomerlaughBIZ AP:Download& Registeron CallProvisionPassportProChangeimei &simACCOLADEMake thecustomerlaughTeach howto turn offcellular dataon apsAssist cx inDownload &Install ofPassport APAssistedcx w/PremierUser-guideResetvoicemailpasswordvia Biz appBill PayviaMyATT Apon call1NEXTplanCx usedYOURNAME onthe callEducatecx on datausagemonitoring2NEXTplansUse Word:DEFINTELYon callDe-escalatedacustomerUpdateFANprofileChangedplan &save CxMoneyProvisionPassportPlusUse word:ABRACADABRA(on call)Promotedself serviceto 10customersComplimentthecustomerUse word:VICTORYon callMake thecustomerlaughBIZ AP:Download& Registeron CallProvisionPassportProChangeimei &simACCOLADEMake thecustomerlaughTeach howto turn offcellular dataon apsAssist cx inDownload &Install ofPassport AP

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted cx w/ Premier User-guide
  2. Reset voicemail password via Biz app
  3. Bill Pay via MyATT Ap on call
  4. 1 NEXT plan
  5. Cx used YOUR NAME on the call
  6. Educate cx on data usage monitoring
  7. 2 NEXT plans
  8. Use Word: DEFINTELY on call
  9. De-escalated a customer
  10. Update FAN profile
  11. Changed plan & save Cx Money
  12. Provision Passport Plus
  13. Use word: ABRACADABRA (on call)
  14. Promoted self service to 10 customers
  15. Compliment the customer
  16. Use word: VICTORY on call
  17. Make the customer laugh
  18. BIZ AP: Download & Register on Call
  19. Provision Passport Pro
  20. Change imei & sim
  21. ACCOLADE
  22. Make the customer laugh
  23. Teach how to turn off cellular data on aps
  24. Assist cx in Download & Install of Passport AP