1NEXTplanMake thecustomerlaughDe-escalatedacustomerMake thecustomerlaughACCOLADEPromotedself serviceto 10customersBill PayviaMyATT Apon callChangeimei &simAssistedcx w/PremierUser-guideTeach howto turn offcellular dataon apsComplimentthecustomerBIZ AP:Download& Registeron CallUse word:VICTORYon callAssist cx inDownload &Install ofPassport APEducatecx on datausagemonitoringUpdateFANprofile2NEXTplansChangedplan &save CxMoneyProvisionPassportPlusProvisionPassportProUse Word:DEFINTELYon callUse word:ABRACADABRA(on call)Resetvoicemailpasswordvia Biz appCx usedYOURNAME onthe call1NEXTplanMake thecustomerlaughDe-escalatedacustomerMake thecustomerlaughACCOLADEPromotedself serviceto 10customersBill PayviaMyATT Apon callChangeimei &simAssistedcx w/PremierUser-guideTeach howto turn offcellular dataon apsComplimentthecustomerBIZ AP:Download& Registeron CallUse word:VICTORYon callAssist cx inDownload &Install ofPassport APEducatecx on datausagemonitoringUpdateFANprofile2NEXTplansChangedplan &save CxMoneyProvisionPassportPlusProvisionPassportProUse Word:DEFINTELYon callUse word:ABRACADABRA(on call)Resetvoicemailpasswordvia Biz appCx usedYOURNAME onthe call

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 NEXT plan
  2. Make the customer laugh
  3. De-escalated a customer
  4. Make the customer laugh
  5. ACCOLADE
  6. Promoted self service to 10 customers
  7. Bill Pay via MyATT Ap on call
  8. Change imei & sim
  9. Assisted cx w/ Premier User-guide
  10. Teach how to turn off cellular data on aps
  11. Compliment the customer
  12. BIZ AP: Download & Register on Call
  13. Use word: VICTORY on call
  14. Assist cx in Download & Install of Passport AP
  15. Educate cx on data usage monitoring
  16. Update FAN profile
  17. 2 NEXT plans
  18. Changed plan & save Cx Money
  19. Provision Passport Plus
  20. Provision Passport Pro
  21. Use Word: DEFINTELY on call
  22. Use word: ABRACADABRA (on call)
  23. Reset voicemail password via Biz app
  24. Cx used YOUR NAME on the call