Resetvoicemailpasswordvia Biz appChangeimei &simPromotedself serviceto 10customersComplimentthecustomerAssistedcx w/PremierUser-guideCx usedYOURNAME onthe callUse Word:DEFINTELYon callProvisionPassportProTeach howto turn offcellular dataon aps2NEXTplansProvisionPassportPlusACCOLADEEducatecx on datausagemonitoringUse word:ABRACADABRA(on call)De-escalatedacustomerUpdateFANprofileBill PayviaMyATT Apon call1NEXTplanMake thecustomerlaughUse word:VICTORYon callMake thecustomerlaughBIZ AP:Download& Registeron CallChangedplan &save CxMoneyAssist cx inDownload &Install ofPassport APResetvoicemailpasswordvia Biz appChangeimei &simPromotedself serviceto 10customersComplimentthecustomerAssistedcx w/PremierUser-guideCx usedYOURNAME onthe callUse Word:DEFINTELYon callProvisionPassportProTeach howto turn offcellular dataon aps2NEXTplansProvisionPassportPlusACCOLADEEducatecx on datausagemonitoringUse word:ABRACADABRA(on call)De-escalatedacustomerUpdateFANprofileBill PayviaMyATT Apon call1NEXTplanMake thecustomerlaughUse word:VICTORYon callMake thecustomerlaughBIZ AP:Download& Registeron CallChangedplan &save CxMoneyAssist cx inDownload &Install ofPassport AP

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset voicemail password via Biz app
  2. Change imei & sim
  3. Promoted self service to 10 customers
  4. Compliment the customer
  5. Assisted cx w/ Premier User-guide
  6. Cx used YOUR NAME on the call
  7. Use Word: DEFINTELY on call
  8. Provision Passport Pro
  9. Teach how to turn off cellular data on aps
  10. 2 NEXT plans
  11. Provision Passport Plus
  12. ACCOLADE
  13. Educate cx on data usage monitoring
  14. Use word: ABRACADABRA (on call)
  15. De-escalated a customer
  16. Update FAN profile
  17. Bill Pay via MyATT Ap on call
  18. 1 NEXT plan
  19. Make the customer laugh
  20. Use word: VICTORY on call
  21. Make the customer laugh
  22. BIZ AP: Download & Register on Call
  23. Changed plan & save Cx Money
  24. Assist cx in Download & Install of Passport AP