1NEXTplanBill PayviaMyATT Apon callComplimentthecustomerChangedplan &save CxMoneyMake thecustomerlaughCx usedYOURNAME onthe callTeach howto turn offcellular dataon apsProvisionPassportPlusMake thecustomerlaughAssistedcx w/PremierUser-guideACCOLADEUse Word:DEFINTELYon callBIZ AP:Download& Registeron Call2NEXTplansChangeimei &simProvisionPassportProResetvoicemailpasswordvia Biz appEducatecx on datausagemonitoringDe-escalatedacustomerUpdateFANprofileUse word:VICTORYon callPromotedself serviceto 10customersAssist cx inDownload &Install ofPassport APUse word:ABRACADABRA(on call)1NEXTplanBill PayviaMyATT Apon callComplimentthecustomerChangedplan &save CxMoneyMake thecustomerlaughCx usedYOURNAME onthe callTeach howto turn offcellular dataon apsProvisionPassportPlusMake thecustomerlaughAssistedcx w/PremierUser-guideACCOLADEUse Word:DEFINTELYon callBIZ AP:Download& Registeron Call2NEXTplansChangeimei &simProvisionPassportProResetvoicemailpasswordvia Biz appEducatecx on datausagemonitoringDe-escalatedacustomerUpdateFANprofileUse word:VICTORYon callPromotedself serviceto 10customersAssist cx inDownload &Install ofPassport APUse word:ABRACADABRA(on call)

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 NEXT plan
  2. Bill Pay via MyATT Ap on call
  3. Compliment the customer
  4. Changed plan & save Cx Money
  5. Make the customer laugh
  6. Cx used YOUR NAME on the call
  7. Teach how to turn off cellular data on aps
  8. Provision Passport Plus
  9. Make the customer laugh
  10. Assisted cx w/ Premier User-guide
  11. ACCOLADE
  12. Use Word: DEFINTELY on call
  13. BIZ AP: Download & Register on Call
  14. 2 NEXT plans
  15. Change imei & sim
  16. Provision Passport Pro
  17. Reset voicemail password via Biz app
  18. Educate cx on data usage monitoring
  19. De-escalated a customer
  20. Update FAN profile
  21. Use word: VICTORY on call
  22. Promoted self service to 10 customers
  23. Assist cx in Download & Install of Passport AP
  24. Use word: ABRACADABRA (on call)