BIZ AP:Download& Registeron CallACCOLADEChangeimei &simAssistedcx w/PremierUser-guideResetvoicemailpasswordvia Biz appUse word:VICTORYon callMake thecustomerlaughUse word:ABRACADABRA(on call)Promotedself serviceto 10customersAssist cx inDownload &Install ofPassport APComplimentthecustomerChangedplan &save CxMoneyBill PayviaMyATT Apon callDe-escalatedacustomer2NEXTplansTeach howto turn offcellular dataon apsEducatecx on datausagemonitoring1NEXTplanProvisionPassportPlusCx usedYOURNAME onthe callMake thecustomerlaughUpdateFANprofileProvisionPassportProUse Word:DEFINTELYon callBIZ AP:Download& Registeron CallACCOLADEChangeimei &simAssistedcx w/PremierUser-guideResetvoicemailpasswordvia Biz appUse word:VICTORYon callMake thecustomerlaughUse word:ABRACADABRA(on call)Promotedself serviceto 10customersAssist cx inDownload &Install ofPassport APComplimentthecustomerChangedplan &save CxMoneyBill PayviaMyATT Apon callDe-escalatedacustomer2NEXTplansTeach howto turn offcellular dataon apsEducatecx on datausagemonitoring1NEXTplanProvisionPassportPlusCx usedYOURNAME onthe callMake thecustomerlaughUpdateFANprofileProvisionPassportProUse Word:DEFINTELYon call

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BIZ AP: Download & Register on Call
  2. ACCOLADE
  3. Change imei & sim
  4. Assisted cx w/ Premier User-guide
  5. Reset voicemail password via Biz app
  6. Use word: VICTORY on call
  7. Make the customer laugh
  8. Use word: ABRACADABRA (on call)
  9. Promoted self service to 10 customers
  10. Assist cx in Download & Install of Passport AP
  11. Compliment the customer
  12. Changed plan & save Cx Money
  13. Bill Pay via MyATT Ap on call
  14. De-escalated a customer
  15. 2 NEXT plans
  16. Teach how to turn off cellular data on aps
  17. Educate cx on data usage monitoring
  18. 1 NEXT plan
  19. Provision Passport Plus
  20. Cx used YOUR NAME on the call
  21. Make the customer laugh
  22. Update FAN profile
  23. Provision Passport Pro
  24. Use Word: DEFINTELY on call