Promotedself serviceto 10customersMake thecustomerlaughBill PayviaMyATT Apon callBIZ AP:Download& Registeron CallUse Word:DEFINTELYon callChangeimei &sim2NEXTplansEducatecx on datausagemonitoringTeach howto turn offcellular dataon apsCx usedYOURNAME onthe callChangedplan &save CxMoneyUpdateFANprofileResetvoicemailpasswordvia Biz appACCOLADEUse word:ABRACADABRA(on call)1NEXTplanMake thecustomerlaughUse word:VICTORYon callAssistedcx w/PremierUser-guideProvisionPassportPlusAssist cx inDownload &Install ofPassport APProvisionPassportProDe-escalatedacustomerComplimentthecustomerPromotedself serviceto 10customersMake thecustomerlaughBill PayviaMyATT Apon callBIZ AP:Download& Registeron CallUse Word:DEFINTELYon callChangeimei &sim2NEXTplansEducatecx on datausagemonitoringTeach howto turn offcellular dataon apsCx usedYOURNAME onthe callChangedplan &save CxMoneyUpdateFANprofileResetvoicemailpasswordvia Biz appACCOLADEUse word:ABRACADABRA(on call)1NEXTplanMake thecustomerlaughUse word:VICTORYon callAssistedcx w/PremierUser-guideProvisionPassportPlusAssist cx inDownload &Install ofPassport APProvisionPassportProDe-escalatedacustomerComplimentthecustomer

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promoted self service to 10 customers
  2. Make the customer laugh
  3. Bill Pay via MyATT Ap on call
  4. BIZ AP: Download & Register on Call
  5. Use Word: DEFINTELY on call
  6. Change imei & sim
  7. 2 NEXT plans
  8. Educate cx on data usage monitoring
  9. Teach how to turn off cellular data on aps
  10. Cx used YOUR NAME on the call
  11. Changed plan & save Cx Money
  12. Update FAN profile
  13. Reset voicemail password via Biz app
  14. ACCOLADE
  15. Use word: ABRACADABRA (on call)
  16. 1 NEXT plan
  17. Make the customer laugh
  18. Use word: VICTORY on call
  19. Assisted cx w/ Premier User-guide
  20. Provision Passport Plus
  21. Assist cx in Download & Install of Passport AP
  22. Provision Passport Pro
  23. De-escalated a customer
  24. Compliment the customer