De- escalated a customer Make the customer laugh 2 NEXT plans Provision Passport Plus Changed plan & save Cx Money ACCOLADE Use word: ABRACADABRA (on call) Promoted self service to 10 customers Compliment the customer Educate cx on data usage monitoring Teach how to turn off cellular data on aps Use word: VICTORY on call Make the customer laugh Change imei & sim BIZ AP: Download & Register on Call Bill Pay via MyATT Ap on call Reset voicemail password via Biz app Assist cx in Download & Install of Passport AP Assisted cx w/ Premier User-guide Cx used YOUR NAME on the call Use Word: DEFINTELY on call 1 NEXT plan Provision Passport Pro Update FAN profile De- escalated a customer Make the customer laugh 2 NEXT plans Provision Passport Plus Changed plan & save Cx Money ACCOLADE Use word: ABRACADABRA (on call) Promoted self service to 10 customers Compliment the customer Educate cx on data usage monitoring Teach how to turn off cellular data on aps Use word: VICTORY on call Make the customer laugh Change imei & sim BIZ AP: Download & Register on Call Bill Pay via MyATT Ap on call Reset voicemail password via Biz app Assist cx in Download & Install of Passport AP Assisted cx w/ Premier User-guide Cx used YOUR NAME on the call Use Word: DEFINTELY on call 1 NEXT plan Provision Passport Pro Update FAN profile
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
De-escalated a customer
Make the customer laugh
2 NEXT plans
Provision Passport Plus
Changed plan & save Cx Money
ACCOLADE
Use word: ABRACADABRA (on call)
Promoted self service to 10 customers
Compliment the customer
Educate cx on data usage monitoring
Teach how to turn off cellular data on aps
Use word:
VICTORY on call
Make the customer laugh
Change imei & sim
BIZ AP: Download & Register on Call
Bill Pay via MyATT Ap on call
Reset voicemail password via Biz app
Assist cx in Download & Install of Passport AP
Assisted cx w/ Premier User-guide
Cx used YOUR NAME on the call
Use Word: DEFINTELY on call
1 NEXT plan
Provision Passport Pro
Update FAN profile