2NEXTplansProvisionPassportPlusDe-escalatedacustomerComplimentthecustomer1NEXTplanACCOLADEAssist cx inDownload &Install ofPassport APUse Word:DEFINTELYon callBill PayviaMyATT Apon callUpdateFANprofileMake thecustomerlaughAssistedcx w/PremierUser-guideResetvoicemailpasswordvia Biz appUse word:ABRACADABRA(on call)Cx usedYOURNAME onthe callBIZ AP:Download& Registeron CallUse word:VICTORYon callTeach howto turn offcellular dataon apsEducatecx on datausagemonitoringMake thecustomerlaughChangeimei &simPromotedself serviceto 10customersChangedplan &save CxMoneyProvisionPassportPro2NEXTplansProvisionPassportPlusDe-escalatedacustomerComplimentthecustomer1NEXTplanACCOLADEAssist cx inDownload &Install ofPassport APUse Word:DEFINTELYon callBill PayviaMyATT Apon callUpdateFANprofileMake thecustomerlaughAssistedcx w/PremierUser-guideResetvoicemailpasswordvia Biz appUse word:ABRACADABRA(on call)Cx usedYOURNAME onthe callBIZ AP:Download& Registeron CallUse word:VICTORYon callTeach howto turn offcellular dataon apsEducatecx on datausagemonitoringMake thecustomerlaughChangeimei &simPromotedself serviceto 10customersChangedplan &save CxMoneyProvisionPassportPro

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 NEXT plans
  2. Provision Passport Plus
  3. De-escalated a customer
  4. Compliment the customer
  5. 1 NEXT plan
  6. ACCOLADE
  7. Assist cx in Download & Install of Passport AP
  8. Use Word: DEFINTELY on call
  9. Bill Pay via MyATT Ap on call
  10. Update FAN profile
  11. Make the customer laugh
  12. Assisted cx w/ Premier User-guide
  13. Reset voicemail password via Biz app
  14. Use word: ABRACADABRA (on call)
  15. Cx used YOUR NAME on the call
  16. BIZ AP: Download & Register on Call
  17. Use word: VICTORY on call
  18. Teach how to turn off cellular data on aps
  19. Educate cx on data usage monitoring
  20. Make the customer laugh
  21. Change imei & sim
  22. Promoted self service to 10 customers
  23. Changed plan & save Cx Money
  24. Provision Passport Pro