Assistedcx w/PremierUser-guideDe-escalatedacustomerMake thecustomerlaughAssist cx inDownload &Install ofPassport APUse Word:DEFINTELYon callBill PayviaMyATT Apon callResetvoicemailpasswordvia Biz appPromotedself serviceto 10customersChangeimei &simTeach howto turn offcellular dataon apsProvisionPassportProCx usedYOURNAME onthe callACCOLADE2NEXTplans1NEXTplanComplimentthecustomerUpdateFANprofileUse word:VICTORYon callChangedplan &save CxMoneyMake thecustomerlaughBIZ AP:Download& Registeron CallProvisionPassportPlusUse word:ABRACADABRA(on call)Educatecx on datausagemonitoringAssistedcx w/PremierUser-guideDe-escalatedacustomerMake thecustomerlaughAssist cx inDownload &Install ofPassport APUse Word:DEFINTELYon callBill PayviaMyATT Apon callResetvoicemailpasswordvia Biz appPromotedself serviceto 10customersChangeimei &simTeach howto turn offcellular dataon apsProvisionPassportProCx usedYOURNAME onthe callACCOLADE2NEXTplans1NEXTplanComplimentthecustomerUpdateFANprofileUse word:VICTORYon callChangedplan &save CxMoneyMake thecustomerlaughBIZ AP:Download& Registeron CallProvisionPassportPlusUse word:ABRACADABRA(on call)Educatecx on datausagemonitoring

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted cx w/ Premier User-guide
  2. De-escalated a customer
  3. Make the customer laugh
  4. Assist cx in Download & Install of Passport AP
  5. Use Word: DEFINTELY on call
  6. Bill Pay via MyATT Ap on call
  7. Reset voicemail password via Biz app
  8. Promoted self service to 10 customers
  9. Change imei & sim
  10. Teach how to turn off cellular data on aps
  11. Provision Passport Pro
  12. Cx used YOUR NAME on the call
  13. ACCOLADE
  14. 2 NEXT plans
  15. 1 NEXT plan
  16. Compliment the customer
  17. Update FAN profile
  18. Use word: VICTORY on call
  19. Changed plan & save Cx Money
  20. Make the customer laugh
  21. BIZ AP: Download & Register on Call
  22. Provision Passport Plus
  23. Use word: ABRACADABRA (on call)
  24. Educate cx on data usage monitoring