UpdateFANprofileAssistedcx w/PremierUser-guideMake thecustomerlaughBill PayviaMyATT Apon callACCOLADEProvisionPassportPlusProvisionPassportProEducatecx on datausagemonitoringCx usedYOURNAME onthe call2NEXTplansAssist cx inDownload &Install ofPassport APChangedplan &save CxMoneyUse Word:DEFINTELYon callComplimentthecustomerUse word:VICTORYon callResetvoicemailpasswordvia Biz appDe-escalatedacustomerChangeimei &simBIZ AP:Download& Registeron CallMake thecustomerlaugh1NEXTplanPromotedself serviceto 10customersTeach howto turn offcellular dataon apsUse word:ABRACADABRA(on call)UpdateFANprofileAssistedcx w/PremierUser-guideMake thecustomerlaughBill PayviaMyATT Apon callACCOLADEProvisionPassportPlusProvisionPassportProEducatecx on datausagemonitoringCx usedYOURNAME onthe call2NEXTplansAssist cx inDownload &Install ofPassport APChangedplan &save CxMoneyUse Word:DEFINTELYon callComplimentthecustomerUse word:VICTORYon callResetvoicemailpasswordvia Biz appDe-escalatedacustomerChangeimei &simBIZ AP:Download& Registeron CallMake thecustomerlaugh1NEXTplanPromotedself serviceto 10customersTeach howto turn offcellular dataon apsUse word:ABRACADABRA(on call)

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update FAN profile
  2. Assisted cx w/ Premier User-guide
  3. Make the customer laugh
  4. Bill Pay via MyATT Ap on call
  5. ACCOLADE
  6. Provision Passport Plus
  7. Provision Passport Pro
  8. Educate cx on data usage monitoring
  9. Cx used YOUR NAME on the call
  10. 2 NEXT plans
  11. Assist cx in Download & Install of Passport AP
  12. Changed plan & save Cx Money
  13. Use Word: DEFINTELY on call
  14. Compliment the customer
  15. Use word: VICTORY on call
  16. Reset voicemail password via Biz app
  17. De-escalated a customer
  18. Change imei & sim
  19. BIZ AP: Download & Register on Call
  20. Make the customer laugh
  21. 1 NEXT plan
  22. Promoted self service to 10 customers
  23. Teach how to turn off cellular data on aps
  24. Use word: ABRACADABRA (on call)