Educatecx on datausagemonitoringDe-escalatedacustomerUse Word:DEFINTELYon callPromotedself serviceto 10customersUse word:VICTORYon callCx usedYOURNAME onthe callUse word:ABRACADABRA(on call)Make thecustomerlaughMake thecustomerlaughBill PayviaMyATT Apon callChangedplan &save CxMoney1NEXTplan2NEXTplansAssist cx inDownload &Install ofPassport APProvisionPassportPlusProvisionPassportProBIZ AP:Download& Registeron CallResetvoicemailpasswordvia Biz appTeach howto turn offcellular dataon apsACCOLADEAssistedcx w/PremierUser-guideUpdateFANprofileComplimentthecustomerChangeimei &simEducatecx on datausagemonitoringDe-escalatedacustomerUse Word:DEFINTELYon callPromotedself serviceto 10customersUse word:VICTORYon callCx usedYOURNAME onthe callUse word:ABRACADABRA(on call)Make thecustomerlaughMake thecustomerlaughBill PayviaMyATT Apon callChangedplan &save CxMoney1NEXTplan2NEXTplansAssist cx inDownload &Install ofPassport APProvisionPassportPlusProvisionPassportProBIZ AP:Download& Registeron CallResetvoicemailpasswordvia Biz appTeach howto turn offcellular dataon apsACCOLADEAssistedcx w/PremierUser-guideUpdateFANprofileComplimentthecustomerChangeimei &sim

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Educate cx on data usage monitoring
  2. De-escalated a customer
  3. Use Word: DEFINTELY on call
  4. Promoted self service to 10 customers
  5. Use word: VICTORY on call
  6. Cx used YOUR NAME on the call
  7. Use word: ABRACADABRA (on call)
  8. Make the customer laugh
  9. Make the customer laugh
  10. Bill Pay via MyATT Ap on call
  11. Changed plan & save Cx Money
  12. 1 NEXT plan
  13. 2 NEXT plans
  14. Assist cx in Download & Install of Passport AP
  15. Provision Passport Plus
  16. Provision Passport Pro
  17. BIZ AP: Download & Register on Call
  18. Reset voicemail password via Biz app
  19. Teach how to turn off cellular data on aps
  20. ACCOLADE
  21. Assisted cx w/ Premier User-guide
  22. Update FAN profile
  23. Compliment the customer
  24. Change imei & sim