ProvisionPassportProComplimentthecustomer1NEXTplanResetvoicemailpasswordvia Biz appDe-escalatedacustomerPromotedself serviceto 10customersUse word:ABRACADABRA(on call)Teach howto turn offcellular dataon apsUse Word:DEFINTELYon callProvisionPassportPlusBill PayviaMyATT Apon callUpdateFANprofileMake thecustomerlaughAssist cx inDownload &Install ofPassport APChangedplan &save CxMoneyAssistedcx w/PremierUser-guideCx usedYOURNAME onthe call2NEXTplansBIZ AP:Download& Registeron CallUse word:VICTORYon callMake thecustomerlaughEducatecx on datausagemonitoringChangeimei &simACCOLADEProvisionPassportProComplimentthecustomer1NEXTplanResetvoicemailpasswordvia Biz appDe-escalatedacustomerPromotedself serviceto 10customersUse word:ABRACADABRA(on call)Teach howto turn offcellular dataon apsUse Word:DEFINTELYon callProvisionPassportPlusBill PayviaMyATT Apon callUpdateFANprofileMake thecustomerlaughAssist cx inDownload &Install ofPassport APChangedplan &save CxMoneyAssistedcx w/PremierUser-guideCx usedYOURNAME onthe call2NEXTplansBIZ AP:Download& Registeron CallUse word:VICTORYon callMake thecustomerlaughEducatecx on datausagemonitoringChangeimei &simACCOLADE

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provision Passport Pro
  2. Compliment the customer
  3. 1 NEXT plan
  4. Reset voicemail password via Biz app
  5. De-escalated a customer
  6. Promoted self service to 10 customers
  7. Use word: ABRACADABRA (on call)
  8. Teach how to turn off cellular data on aps
  9. Use Word: DEFINTELY on call
  10. Provision Passport Plus
  11. Bill Pay via MyATT Ap on call
  12. Update FAN profile
  13. Make the customer laugh
  14. Assist cx in Download & Install of Passport AP
  15. Changed plan & save Cx Money
  16. Assisted cx w/ Premier User-guide
  17. Cx used YOUR NAME on the call
  18. 2 NEXT plans
  19. BIZ AP: Download & Register on Call
  20. Use word: VICTORY on call
  21. Make the customer laugh
  22. Educate cx on data usage monitoring
  23. Change imei & sim
  24. ACCOLADE