Resetvoicemailpasswordvia Biz appTeach howto turn offcellular dataon apsProvisionPassportPlusComplimentthecustomerUpdateFANprofileACCOLADEUse word:ABRACADABRA(on call)Educatecx on datausagemonitoringMake thecustomerlaughPromotedself serviceto 10customers2NEXTplansAssistedcx w/PremierUser-guideProvisionPassportProCx usedYOURNAME onthe callUse word:VICTORYon callBill PayviaMyATT Apon callAssist cx inDownload &Install ofPassport APUse Word:DEFINTELYon call1NEXTplanBIZ AP:Download& Registeron CallMake thecustomerlaughChangeimei &simDe-escalatedacustomerChangedplan &save CxMoneyResetvoicemailpasswordvia Biz appTeach howto turn offcellular dataon apsProvisionPassportPlusComplimentthecustomerUpdateFANprofileACCOLADEUse word:ABRACADABRA(on call)Educatecx on datausagemonitoringMake thecustomerlaughPromotedself serviceto 10customers2NEXTplansAssistedcx w/PremierUser-guideProvisionPassportProCx usedYOURNAME onthe callUse word:VICTORYon callBill PayviaMyATT Apon callAssist cx inDownload &Install ofPassport APUse Word:DEFINTELYon call1NEXTplanBIZ AP:Download& Registeron CallMake thecustomerlaughChangeimei &simDe-escalatedacustomerChangedplan &save CxMoney

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset voicemail password via Biz app
  2. Teach how to turn off cellular data on aps
  3. Provision Passport Plus
  4. Compliment the customer
  5. Update FAN profile
  6. ACCOLADE
  7. Use word: ABRACADABRA (on call)
  8. Educate cx on data usage monitoring
  9. Make the customer laugh
  10. Promoted self service to 10 customers
  11. 2 NEXT plans
  12. Assisted cx w/ Premier User-guide
  13. Provision Passport Pro
  14. Cx used YOUR NAME on the call
  15. Use word: VICTORY on call
  16. Bill Pay via MyATT Ap on call
  17. Assist cx in Download & Install of Passport AP
  18. Use Word: DEFINTELY on call
  19. 1 NEXT plan
  20. BIZ AP: Download & Register on Call
  21. Make the customer laugh
  22. Change imei & sim
  23. De-escalated a customer
  24. Changed plan & save Cx Money