ComplimentthecustomerUse Word:DEFINTELYon callBIZ AP:Download& Registeron CallChangedplan &save CxMoneyACCOLADEAssist cx inDownload &Install ofPassport APMake thecustomerlaugh1NEXTplanChangeimei &simProvisionPassportPlusAssistedcx w/PremierUser-guideDe-escalatedacustomerUse word:ABRACADABRA(on call)Teach howto turn offcellular dataon apsBill PayviaMyATT Apon callUpdateFANprofilePromotedself serviceto 10customersCx usedYOURNAME onthe call2NEXTplansMake thecustomerlaughResetvoicemailpasswordvia Biz appEducatecx on datausagemonitoringUse word:VICTORYon callProvisionPassportProComplimentthecustomerUse Word:DEFINTELYon callBIZ AP:Download& Registeron CallChangedplan &save CxMoneyACCOLADEAssist cx inDownload &Install ofPassport APMake thecustomerlaugh1NEXTplanChangeimei &simProvisionPassportPlusAssistedcx w/PremierUser-guideDe-escalatedacustomerUse word:ABRACADABRA(on call)Teach howto turn offcellular dataon apsBill PayviaMyATT Apon callUpdateFANprofilePromotedself serviceto 10customersCx usedYOURNAME onthe call2NEXTplansMake thecustomerlaughResetvoicemailpasswordvia Biz appEducatecx on datausagemonitoringUse word:VICTORYon callProvisionPassportPro

The Doctor is In - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment the customer
  2. Use Word: DEFINTELY on call
  3. BIZ AP: Download & Register on Call
  4. Changed plan & save Cx Money
  5. ACCOLADE
  6. Assist cx in Download & Install of Passport AP
  7. Make the customer laugh
  8. 1 NEXT plan
  9. Change imei & sim
  10. Provision Passport Plus
  11. Assisted cx w/ Premier User-guide
  12. De-escalated a customer
  13. Use word: ABRACADABRA (on call)
  14. Teach how to turn off cellular data on aps
  15. Bill Pay via MyATT Ap on call
  16. Update FAN profile
  17. Promoted self service to 10 customers
  18. Cx used YOUR NAME on the call
  19. 2 NEXT plans
  20. Make the customer laugh
  21. Reset voicemail password via Biz app
  22. Educate cx on data usage monitoring
  23. Use word: VICTORY on call
  24. Provision Passport Pro