Free fromany sexualexploitationorharassmentReceiveservices in abarrier-freeenvironmentUnderstandavailabletreatmentoptions &alternativesRequest andreceive a copyof their medicalrecords & askfor changesParticipate inany decisionsregarding theirmental healthcareFile agrievancewith theagencyAccess towritingmaterials,includingstampsBe freefromseclusionor restraintHave asecondopinion from amental healthprofessionalHave accessto individualstorage forprivate useReceivequalityservices thatare medicallynecessaryKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesWeartheir ownclothesChangemental healthproviderswithin the first30 daysReceive ageand culturallyappropriateservicesProvided acertifiedinterpreter &translatedmaterials at noextra costRefusepsychcosurgeryTreatedwithdignity andrespectUse their ownpersonalpossessions,includingtoiletriesRefuseanyproposedtreamentHave reasonableaccess to thephone, both tomake & receiveconfidential callsSeevisitorseverydayFree fromretaliationRefuseshocktreatmentFree fromany sexualexploitationorharassmentReceiveservices in abarrier-freeenvironmentUnderstandavailabletreatmentoptions &alternativesRequest andreceive a copyof their medicalrecords & askfor changesParticipate inany decisionsregarding theirmental healthcareFile agrievancewith theagencyAccess towritingmaterials,includingstampsBe freefromseclusionor restraintHave asecondopinion from amental healthprofessionalHave accessto individualstorage forprivate useReceivequalityservices thatare medicallynecessaryKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesWeartheir ownclothesChangemental healthproviderswithin the first30 daysReceive ageand culturallyappropriateservicesProvided acertifiedinterpreter &translatedmaterials at noextra costRefusepsychcosurgeryTreatedwithdignity andrespectUse their ownpersonalpossessions,includingtoiletriesRefuseanyproposedtreamentHave reasonableaccess to thephone, both tomake & receiveconfidential callsSeevisitorseverydayFree fromretaliationRefuseshocktreatment

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free from any sexual exploitation or harassment
  2. Receive services in a barrier-free environment
  3. Understand available treatment options & alternatives
  4. Request and receive a copy of their medical records & ask for changes
  5. Participate in any decisions regarding their mental health care
  6. File a grievance with the agency
  7. Access to writing materials, including stamps
  8. Be free from seclusion or restraint
  9. Have a second opinion from a mental health professional
  10. Have access to individual storage for private use
  11. Receive quality services that are medically necessary
  12. Keep and be allowed to spend a reasonable sum of their own money for canteen expenses & small purchases
  13. Wear their own clothes
  14. Change mental health providers within the first 30 days
  15. Receive age and culturally appropriate services
  16. Provided a certified interpreter & translated materials at no extra cost
  17. Refuse psychcosurgery
  18. Treated with dignity and respect
  19. Use their own personal possessions, including toiletries
  20. Refuse any proposed treament
  21. Have reasonable access to the phone, both to make & receive confidential calls
  22. See visitors everyday
  23. Free from retaliation
  24. Refuse shock treatment