Provided acertifiedinterpreter &translatedmaterials at noextra costFree fromany sexualexploitationorharassmentSeevisitorseverydayHave asecondopinion from amental healthprofessionalParticipate inany decisionsregarding theirmental healthcareHave reasonableaccess to thephone, both tomake & receiveconfidential callsTreatedwithdignity andrespectUnderstandavailabletreatmentoptions &alternativesHave accessto individualstorage forprivate useWeartheir ownclothesUse their ownpersonalpossessions,includingtoiletriesRefusepsychcosurgeryRefuseshocktreatmentChangemental healthproviderswithin the first30 daysRefuseanyproposedtreamentReceivequalityservices thatare medicallynecessaryKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesRequest andreceive a copyof their medicalrecords & askfor changesReceive ageand culturallyappropriateservicesFile agrievancewith theagencyAccess towritingmaterials,includingstampsReceiveservices in abarrier-freeenvironmentBe freefromseclusionor restraintFree fromretaliationProvided acertifiedinterpreter &translatedmaterials at noextra costFree fromany sexualexploitationorharassmentSeevisitorseverydayHave asecondopinion from amental healthprofessionalParticipate inany decisionsregarding theirmental healthcareHave reasonableaccess to thephone, both tomake & receiveconfidential callsTreatedwithdignity andrespectUnderstandavailabletreatmentoptions &alternativesHave accessto individualstorage forprivate useWeartheir ownclothesUse their ownpersonalpossessions,includingtoiletriesRefusepsychcosurgeryRefuseshocktreatmentChangemental healthproviderswithin the first30 daysRefuseanyproposedtreamentReceivequalityservices thatare medicallynecessaryKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesRequest andreceive a copyof their medicalrecords & askfor changesReceive ageand culturallyappropriateservicesFile agrievancewith theagencyAccess towritingmaterials,includingstampsReceiveservices in abarrier-freeenvironmentBe freefromseclusionor restraintFree fromretaliation

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided a certified interpreter & translated materials at no extra cost
  2. Free from any sexual exploitation or harassment
  3. See visitors everyday
  4. Have a second opinion from a mental health professional
  5. Participate in any decisions regarding their mental health care
  6. Have reasonable access to the phone, both to make & receive confidential calls
  7. Treated with dignity and respect
  8. Understand available treatment options & alternatives
  9. Have access to individual storage for private use
  10. Wear their own clothes
  11. Use their own personal possessions, including toiletries
  12. Refuse psychcosurgery
  13. Refuse shock treatment
  14. Change mental health providers within the first 30 days
  15. Refuse any proposed treament
  16. Receive quality services that are medically necessary
  17. Keep and be allowed to spend a reasonable sum of their own money for canteen expenses & small purchases
  18. Request and receive a copy of their medical records & ask for changes
  19. Receive age and culturally appropriate services
  20. File a grievance with the agency
  21. Access to writing materials, including stamps
  22. Receive services in a barrier-free environment
  23. Be free from seclusion or restraint
  24. Free from retaliation