Request andreceive a copyof their medicalrecords & askfor changesFile agrievancewith theagencyChangemental healthproviderswithin the first30 daysWeartheir ownclothesRefuseanyproposedtreamentTreatedwithdignity andrespectReceivequalityservices thatare medicallynecessaryRefusepsychcosurgeryUnderstandavailabletreatmentoptions &alternativesFree fromany sexualexploitationorharassmentReceive ageand culturallyappropriateservicesBe freefromseclusionor restraintAccess towritingmaterials,includingstampsRefuseshocktreatmentFree fromretaliationSeevisitorseverydayHave reasonableaccess to thephone, both tomake & receiveconfidential callsKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesReceiveservices in abarrier-freeenvironmentHave accessto individualstorage forprivate useProvided acertifiedinterpreter &translatedmaterials at noextra costParticipate inany decisionsregarding theirmental healthcareUse their ownpersonalpossessions,includingtoiletriesHave asecondopinion from amental healthprofessionalRequest andreceive a copyof their medicalrecords & askfor changesFile agrievancewith theagencyChangemental healthproviderswithin the first30 daysWeartheir ownclothesRefuseanyproposedtreamentTreatedwithdignity andrespectReceivequalityservices thatare medicallynecessaryRefusepsychcosurgeryUnderstandavailabletreatmentoptions &alternativesFree fromany sexualexploitationorharassmentReceive ageand culturallyappropriateservicesBe freefromseclusionor restraintAccess towritingmaterials,includingstampsRefuseshocktreatmentFree fromretaliationSeevisitorseverydayHave reasonableaccess to thephone, both tomake & receiveconfidential callsKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesReceiveservices in abarrier-freeenvironmentHave accessto individualstorage forprivate useProvided acertifiedinterpreter &translatedmaterials at noextra costParticipate inany decisionsregarding theirmental healthcareUse their ownpersonalpossessions,includingtoiletriesHave asecondopinion from amental healthprofessional

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request and receive a copy of their medical records & ask for changes
  2. File a grievance with the agency
  3. Change mental health providers within the first 30 days
  4. Wear their own clothes
  5. Refuse any proposed treament
  6. Treated with dignity and respect
  7. Receive quality services that are medically necessary
  8. Refuse psychcosurgery
  9. Understand available treatment options & alternatives
  10. Free from any sexual exploitation or harassment
  11. Receive age and culturally appropriate services
  12. Be free from seclusion or restraint
  13. Access to writing materials, including stamps
  14. Refuse shock treatment
  15. Free from retaliation
  16. See visitors everyday
  17. Have reasonable access to the phone, both to make & receive confidential calls
  18. Keep and be allowed to spend a reasonable sum of their own money for canteen expenses & small purchases
  19. Receive services in a barrier-free environment
  20. Have access to individual storage for private use
  21. Provided a certified interpreter & translated materials at no extra cost
  22. Participate in any decisions regarding their mental health care
  23. Use their own personal possessions, including toiletries
  24. Have a second opinion from a mental health professional