Free fromretaliationFree fromany sexualexploitationorharassmentRequest andreceive a copyof their medicalrecords & askfor changesRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysFile agrievancewith theagencyRefusepsychcosurgeryHave asecondopinion from amental healthprofessionalKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesHave reasonableaccess to thephone, both tomake & receiveconfidential callsAccess towritingmaterials,includingstampsBe freefromseclusionor restraintParticipate inany decisionsregarding theirmental healthcareReceive ageand culturallyappropriateservicesReceiveservices in abarrier-freeenvironmentHave accessto individualstorage forprivate useUse their ownpersonalpossessions,includingtoiletriesUnderstandavailabletreatmentoptions &alternativesSeevisitorseverydayReceivequalityservices thatare medicallynecessaryProvided acertifiedinterpreter &translatedmaterials at noextra costTreatedwithdignity andrespectRefuseshocktreatmentWeartheir ownclothesFree fromretaliationFree fromany sexualexploitationorharassmentRequest andreceive a copyof their medicalrecords & askfor changesRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysFile agrievancewith theagencyRefusepsychcosurgeryHave asecondopinion from amental healthprofessionalKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesHave reasonableaccess to thephone, both tomake & receiveconfidential callsAccess towritingmaterials,includingstampsBe freefromseclusionor restraintParticipate inany decisionsregarding theirmental healthcareReceive ageand culturallyappropriateservicesReceiveservices in abarrier-freeenvironmentHave accessto individualstorage forprivate useUse their ownpersonalpossessions,includingtoiletriesUnderstandavailabletreatmentoptions &alternativesSeevisitorseverydayReceivequalityservices thatare medicallynecessaryProvided acertifiedinterpreter &translatedmaterials at noextra costTreatedwithdignity andrespectRefuseshocktreatmentWeartheir ownclothes

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free from retaliation
  2. Free from any sexual exploitation or harassment
  3. Request and receive a copy of their medical records & ask for changes
  4. Refuse any proposed treament
  5. Change mental health providers within the first 30 days
  6. File a grievance with the agency
  7. Refuse psychcosurgery
  8. Have a second opinion from a mental health professional
  9. Keep and be allowed to spend a reasonable sum of their own money for canteen expenses & small purchases
  10. Have reasonable access to the phone, both to make & receive confidential calls
  11. Access to writing materials, including stamps
  12. Be free from seclusion or restraint
  13. Participate in any decisions regarding their mental health care
  14. Receive age and culturally appropriate services
  15. Receive services in a barrier-free environment
  16. Have access to individual storage for private use
  17. Use their own personal possessions, including toiletries
  18. Understand available treatment options & alternatives
  19. See visitors everyday
  20. Receive quality services that are medically necessary
  21. Provided a certified interpreter & translated materials at no extra cost
  22. Treated with dignity and respect
  23. Refuse shock treatment
  24. Wear their own clothes