Changemental healthproviderswithin the first30 daysKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesFree fromretaliationUse their ownpersonalpossessions,includingtoiletriesRequest andreceive a copyof their medicalrecords & askfor changesWeartheir ownclothesParticipate inany decisionsregarding theirmental healthcareAccess towritingmaterials,includingstampsReceivequalityservices thatare medicallynecessaryUnderstandavailabletreatmentoptions &alternativesReceive ageand culturallyappropriateservicesBe freefromseclusionor restraintTreatedwithdignity andrespectHave reasonableaccess to thephone, both tomake & receiveconfidential callsRefuseshocktreatmentRefusepsychcosurgeryReceiveservices in abarrier-freeenvironmentFile agrievancewith theagencyFree fromany sexualexploitationorharassmentHave asecondopinion from amental healthprofessionalSeevisitorseverydayProvided acertifiedinterpreter &translatedmaterials at noextra costHave accessto individualstorage forprivate useRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesFree fromretaliationUse their ownpersonalpossessions,includingtoiletriesRequest andreceive a copyof their medicalrecords & askfor changesWeartheir ownclothesParticipate inany decisionsregarding theirmental healthcareAccess towritingmaterials,includingstampsReceivequalityservices thatare medicallynecessaryUnderstandavailabletreatmentoptions &alternativesReceive ageand culturallyappropriateservicesBe freefromseclusionor restraintTreatedwithdignity andrespectHave reasonableaccess to thephone, both tomake & receiveconfidential callsRefuseshocktreatmentRefusepsychcosurgeryReceiveservices in abarrier-freeenvironmentFile agrievancewith theagencyFree fromany sexualexploitationorharassmentHave asecondopinion from amental healthprofessionalSeevisitorseverydayProvided acertifiedinterpreter &translatedmaterials at noextra costHave accessto individualstorage forprivate useRefuseanyproposedtreament

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change mental health providers within the first 30 days
  2. Keep and be allowed to spend a reasonable sum of their own money for canteen expenses & small purchases
  3. Free from retaliation
  4. Use their own personal possessions, including toiletries
  5. Request and receive a copy of their medical records & ask for changes
  6. Wear their own clothes
  7. Participate in any decisions regarding their mental health care
  8. Access to writing materials, including stamps
  9. Receive quality services that are medically necessary
  10. Understand available treatment options & alternatives
  11. Receive age and culturally appropriate services
  12. Be free from seclusion or restraint
  13. Treated with dignity and respect
  14. Have reasonable access to the phone, both to make & receive confidential calls
  15. Refuse shock treatment
  16. Refuse psychcosurgery
  17. Receive services in a barrier-free environment
  18. File a grievance with the agency
  19. Free from any sexual exploitation or harassment
  20. Have a second opinion from a mental health professional
  21. See visitors everyday
  22. Provided a certified interpreter & translated materials at no extra cost
  23. Have access to individual storage for private use
  24. Refuse any proposed treament