Weartheir ownclothesSeevisitorseverydayProvided acertifiedinterpreter &translatedmaterials at noextra costRefusepsychcosurgeryBe freefromseclusionor restraintTreatedwithdignity andrespectHave reasonableaccess to thephone, both tomake & receiveconfidential callsHave asecondopinion from amental healthprofessionalKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesRequest andreceive a copyof their medicalrecords & askfor changesUnderstandavailabletreatmentoptions &alternativesParticipate inany decisionsregarding theirmental healthcareReceiveservices in abarrier-freeenvironmentHave accessto individualstorage forprivate useReceive ageand culturallyappropriateservicesChangemental healthproviderswithin the first30 daysReceivequalityservices thatare medicallynecessaryRefuseanyproposedtreamentRefuseshocktreatmentFree fromany sexualexploitationorharassmentFile agrievancewith theagencyFree fromretaliationUse their ownpersonalpossessions,includingtoiletriesAccess towritingmaterials,includingstampsWeartheir ownclothesSeevisitorseverydayProvided acertifiedinterpreter &translatedmaterials at noextra costRefusepsychcosurgeryBe freefromseclusionor restraintTreatedwithdignity andrespectHave reasonableaccess to thephone, both tomake & receiveconfidential callsHave asecondopinion from amental healthprofessionalKeep and be allowedto spend areasonable sum oftheir own money forcanteen expenses &small purchasesRequest andreceive a copyof their medicalrecords & askfor changesUnderstandavailabletreatmentoptions &alternativesParticipate inany decisionsregarding theirmental healthcareReceiveservices in abarrier-freeenvironmentHave accessto individualstorage forprivate useReceive ageand culturallyappropriateservicesChangemental healthproviderswithin the first30 daysReceivequalityservices thatare medicallynecessaryRefuseanyproposedtreamentRefuseshocktreatmentFree fromany sexualexploitationorharassmentFile agrievancewith theagencyFree fromretaliationUse their ownpersonalpossessions,includingtoiletriesAccess towritingmaterials,includingstamps

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wear their own clothes
  2. See visitors everyday
  3. Provided a certified interpreter & translated materials at no extra cost
  4. Refuse psychcosurgery
  5. Be free from seclusion or restraint
  6. Treated with dignity and respect
  7. Have reasonable access to the phone, both to make & receive confidential calls
  8. Have a second opinion from a mental health professional
  9. Keep and be allowed to spend a reasonable sum of their own money for canteen expenses & small purchases
  10. Request and receive a copy of their medical records & ask for changes
  11. Understand available treatment options & alternatives
  12. Participate in any decisions regarding their mental health care
  13. Receive services in a barrier-free environment
  14. Have access to individual storage for private use
  15. Receive age and culturally appropriate services
  16. Change mental health providers within the first 30 days
  17. Receive quality services that are medically necessary
  18. Refuse any proposed treament
  19. Refuse shock treatment
  20. Free from any sexual exploitation or harassment
  21. File a grievance with the agency
  22. Free from retaliation
  23. Use their own personal possessions, including toiletries
  24. Access to writing materials, including stamps