Requestinformation aboutnames, location,phones &languages forlocal agenciesHelp developa plan of carewith servicesto meet theirneedsParticipate inany decisionsregarding theirmental healthcareRequest &receive policies& proceduresas they pertainto client's rightsUnderstandavailabletreatmentoptions &alternativesRefuseanyproposedtreamentFile agrievancewith theagencyFree fromany sexualexploitationorharassmentRequest andreceive a copyof their medicalrecords & askfor changesFile a requestfor anadministrativehearingChangemental healthproviderswithin the first30 daysHave yourprivacyprotectedReceivequalityservices thatare medicallynecessaryHave asecondopinion from amental healthprofessionalReceiveamount &duration ofservicesclient needsReceiveservices in abarrier-freeenvironmentProvided acertifiedinterpreter &translatedmaterials at noextra costChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageReceiveexplanation ofall medicationsprescribed &possible sideeffectsBe freefromseclusionor restraintReceivecare thatdoes notdiscriminateFree fromretaliationTreatedwithdignity andrespectReceive ageand culturallyappropriateservicesRequestinformation aboutnames, location,phones &languages forlocal agenciesHelp developa plan of carewith servicesto meet theirneedsParticipate inany decisionsregarding theirmental healthcareRequest &receive policies& proceduresas they pertainto client's rightsUnderstandavailabletreatmentoptions &alternativesRefuseanyproposedtreamentFile agrievancewith theagencyFree fromany sexualexploitationorharassmentRequest andreceive a copyof their medicalrecords & askfor changesFile a requestfor anadministrativehearingChangemental healthproviderswithin the first30 daysHave yourprivacyprotectedReceivequalityservices thatare medicallynecessaryHave asecondopinion from amental healthprofessionalReceiveamount &duration ofservicesclient needsReceiveservices in abarrier-freeenvironmentProvided acertifiedinterpreter &translatedmaterials at noextra costChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageReceiveexplanation ofall medicationsprescribed &possible sideeffectsBe freefromseclusionor restraintReceivecare thatdoes notdiscriminateFree fromretaliationTreatedwithdignity andrespectReceive ageand culturallyappropriateservices

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request information about names, location, phones & languages for local agencies
  2. Help develop a plan of care with services to meet their needs
  3. Participate in any decisions regarding their mental health care
  4. Request & receive policies & procedures as they pertain to client's rights
  5. Understand available treatment options & alternatives
  6. Refuse any proposed treament
  7. File a grievance with the agency
  8. Free from any sexual exploitation or harassment
  9. Request and receive a copy of their medical records & ask for changes
  10. File a request for an administrative hearing
  11. Change mental health providers within the first 30 days
  12. Have your privacy protected
  13. Receive quality services that are medically necessary
  14. Have a second opinion from a mental health professional
  15. Receive amount & duration of services client needs
  16. Receive services in a barrier-free environment
  17. Provided a certified interpreter & translated materials at no extra cost
  18. Choose a mental health care provider or choose one for child who is under 13 years of age
  19. Receive explanation of all medications prescribed & possible side effects
  20. Be free from seclusion or restraint
  21. Receive care that does not discriminate
  22. Free from retaliation
  23. Treated with dignity and respect
  24. Receive age and culturally appropriate services