File agrievancewith theagencyRequest andreceive a copyof their medicalrecords & askfor changesBe freefromseclusionor restraintRefuseanyproposedtreamentReceivequalityservices thatare medicallynecessaryHave yourprivacyprotectedParticipate inany decisionsregarding theirmental healthcareReceiveservices in abarrier-freeenvironmentUnderstandavailabletreatmentoptions &alternativesFile a requestfor anadministrativehearingFree fromany sexualexploitationorharassmentChangemental healthproviderswithin the first30 daysRequestinformation aboutnames, location,phones &languages forlocal agenciesReceiveamount &duration ofservicesclient needsReceive ageand culturallyappropriateservicesHave asecondopinion from amental healthprofessionalChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageProvided acertifiedinterpreter &translatedmaterials at noextra costFree fromretaliationTreatedwithdignity andrespectHelp developa plan of carewith servicesto meet theirneedsRequest &receive policies& proceduresas they pertainto client's rightsReceiveexplanation ofall medicationsprescribed &possible sideeffectsReceivecare thatdoes notdiscriminateFile agrievancewith theagencyRequest andreceive a copyof their medicalrecords & askfor changesBe freefromseclusionor restraintRefuseanyproposedtreamentReceivequalityservices thatare medicallynecessaryHave yourprivacyprotectedParticipate inany decisionsregarding theirmental healthcareReceiveservices in abarrier-freeenvironmentUnderstandavailabletreatmentoptions &alternativesFile a requestfor anadministrativehearingFree fromany sexualexploitationorharassmentChangemental healthproviderswithin the first30 daysRequestinformation aboutnames, location,phones &languages forlocal agenciesReceiveamount &duration ofservicesclient needsReceive ageand culturallyappropriateservicesHave asecondopinion from amental healthprofessionalChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageProvided acertifiedinterpreter &translatedmaterials at noextra costFree fromretaliationTreatedwithdignity andrespectHelp developa plan of carewith servicesto meet theirneedsRequest &receive policies& proceduresas they pertainto client's rightsReceiveexplanation ofall medicationsprescribed &possible sideeffectsReceivecare thatdoes notdiscriminate

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File a grievance with the agency
  2. Request and receive a copy of their medical records & ask for changes
  3. Be free from seclusion or restraint
  4. Refuse any proposed treament
  5. Receive quality services that are medically necessary
  6. Have your privacy protected
  7. Participate in any decisions regarding their mental health care
  8. Receive services in a barrier-free environment
  9. Understand available treatment options & alternatives
  10. File a request for an administrative hearing
  11. Free from any sexual exploitation or harassment
  12. Change mental health providers within the first 30 days
  13. Request information about names, location, phones & languages for local agencies
  14. Receive amount & duration of services client needs
  15. Receive age and culturally appropriate services
  16. Have a second opinion from a mental health professional
  17. Choose a mental health care provider or choose one for child who is under 13 years of age
  18. Provided a certified interpreter & translated materials at no extra cost
  19. Free from retaliation
  20. Treated with dignity and respect
  21. Help develop a plan of care with services to meet their needs
  22. Request & receive policies & procedures as they pertain to client's rights
  23. Receive explanation of all medications prescribed & possible side effects
  24. Receive care that does not discriminate