Request &receive policies& proceduresas they pertainto client's rightsReceivequalityservices thatare medicallynecessaryReceiveservices in abarrier-freeenvironmentFree fromretaliationTreatedwithdignity andrespectReceiveexplanation ofall medicationsprescribed &possible sideeffectsUnderstandavailabletreatmentoptions &alternativesRequestinformation aboutnames, location,phones &languages forlocal agenciesFile agrievancewith theagencyChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageReceive ageand culturallyappropriateservicesFile a requestfor anadministrativehearingHave asecondopinion from amental healthprofessionalReceiveamount &duration ofservicesclient needsRequest andreceive a copyof their medicalrecords & askfor changesBe freefromseclusionor restraintHelp developa plan of carewith servicesto meet theirneedsRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysFree fromany sexualexploitationorharassmentParticipate inany decisionsregarding theirmental healthcareReceivecare thatdoes notdiscriminateHave yourprivacyprotectedProvided acertifiedinterpreter &translatedmaterials at noextra costRequest &receive policies& proceduresas they pertainto client's rightsReceivequalityservices thatare medicallynecessaryReceiveservices in abarrier-freeenvironmentFree fromretaliationTreatedwithdignity andrespectReceiveexplanation ofall medicationsprescribed &possible sideeffectsUnderstandavailabletreatmentoptions &alternativesRequestinformation aboutnames, location,phones &languages forlocal agenciesFile agrievancewith theagencyChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageReceive ageand culturallyappropriateservicesFile a requestfor anadministrativehearingHave asecondopinion from amental healthprofessionalReceiveamount &duration ofservicesclient needsRequest andreceive a copyof their medicalrecords & askfor changesBe freefromseclusionor restraintHelp developa plan of carewith servicesto meet theirneedsRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysFree fromany sexualexploitationorharassmentParticipate inany decisionsregarding theirmental healthcareReceivecare thatdoes notdiscriminateHave yourprivacyprotectedProvided acertifiedinterpreter &translatedmaterials at noextra cost

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request & receive policies & procedures as they pertain to client's rights
  2. Receive quality services that are medically necessary
  3. Receive services in a barrier-free environment
  4. Free from retaliation
  5. Treated with dignity and respect
  6. Receive explanation of all medications prescribed & possible side effects
  7. Understand available treatment options & alternatives
  8. Request information about names, location, phones & languages for local agencies
  9. File a grievance with the agency
  10. Choose a mental health care provider or choose one for child who is under 13 years of age
  11. Receive age and culturally appropriate services
  12. File a request for an administrative hearing
  13. Have a second opinion from a mental health professional
  14. Receive amount & duration of services client needs
  15. Request and receive a copy of their medical records & ask for changes
  16. Be free from seclusion or restraint
  17. Help develop a plan of care with services to meet their needs
  18. Refuse any proposed treament
  19. Change mental health providers within the first 30 days
  20. Free from any sexual exploitation or harassment
  21. Participate in any decisions regarding their mental health care
  22. Receive care that does not discriminate
  23. Have your privacy protected
  24. Provided a certified interpreter & translated materials at no extra cost