Provided acertifiedinterpreter &translatedmaterials at noextra costParticipate inany decisionsregarding theirmental healthcareReceive ageand culturallyappropriateservicesChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageUnderstandavailabletreatmentoptions &alternativesFile agrievancewith theagencyRequest &receive policies& proceduresas they pertainto client's rightsReceivecare thatdoes notdiscriminateReceivequalityservices thatare medicallynecessaryHelp developa plan of carewith servicesto meet theirneedsBe freefromseclusionor restraintReceiveexplanation ofall medicationsprescribed &possible sideeffectsHave yourprivacyprotectedFree fromretaliationRequest andreceive a copyof their medicalrecords & askfor changesHave asecondopinion from amental healthprofessionalRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysRequestinformation aboutnames, location,phones &languages forlocal agenciesFree fromany sexualexploitationorharassmentReceiveamount &duration ofservicesclient needsFile a requestfor anadministrativehearingReceiveservices in abarrier-freeenvironmentTreatedwithdignity andrespectProvided acertifiedinterpreter &translatedmaterials at noextra costParticipate inany decisionsregarding theirmental healthcareReceive ageand culturallyappropriateservicesChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageUnderstandavailabletreatmentoptions &alternativesFile agrievancewith theagencyRequest &receive policies& proceduresas they pertainto client's rightsReceivecare thatdoes notdiscriminateReceivequalityservices thatare medicallynecessaryHelp developa plan of carewith servicesto meet theirneedsBe freefromseclusionor restraintReceiveexplanation ofall medicationsprescribed &possible sideeffectsHave yourprivacyprotectedFree fromretaliationRequest andreceive a copyof their medicalrecords & askfor changesHave asecondopinion from amental healthprofessionalRefuseanyproposedtreamentChangemental healthproviderswithin the first30 daysRequestinformation aboutnames, location,phones &languages forlocal agenciesFree fromany sexualexploitationorharassmentReceiveamount &duration ofservicesclient needsFile a requestfor anadministrativehearingReceiveservices in abarrier-freeenvironmentTreatedwithdignity andrespect

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided a certified interpreter & translated materials at no extra cost
  2. Participate in any decisions regarding their mental health care
  3. Receive age and culturally appropriate services
  4. Choose a mental health care provider or choose one for child who is under 13 years of age
  5. Understand available treatment options & alternatives
  6. File a grievance with the agency
  7. Request & receive policies & procedures as they pertain to client's rights
  8. Receive care that does not discriminate
  9. Receive quality services that are medically necessary
  10. Help develop a plan of care with services to meet their needs
  11. Be free from seclusion or restraint
  12. Receive explanation of all medications prescribed & possible side effects
  13. Have your privacy protected
  14. Free from retaliation
  15. Request and receive a copy of their medical records & ask for changes
  16. Have a second opinion from a mental health professional
  17. Refuse any proposed treament
  18. Change mental health providers within the first 30 days
  19. Request information about names, location, phones & languages for local agencies
  20. Free from any sexual exploitation or harassment
  21. Receive amount & duration of services client needs
  22. File a request for an administrative hearing
  23. Receive services in a barrier-free environment
  24. Treated with dignity and respect