Request &receive policies& proceduresas they pertainto client's rightsReceive ageand culturallyappropriateservicesHave asecondopinion from amental healthprofessionalReceivequalityservices thatare medicallynecessaryReceiveservices in abarrier-freeenvironmentHave yourprivacyprotectedReceivecare thatdoes notdiscriminateRefuseanyproposedtreamentBe freefromseclusionor restraintFree fromany sexualexploitationorharassmentReceiveexplanation ofall medicationsprescribed &possible sideeffectsFree fromretaliationProvided acertifiedinterpreter &translatedmaterials at noextra costParticipate inany decisionsregarding theirmental healthcareFile agrievancewith theagencyTreatedwithdignity andrespectHelp developa plan of carewith servicesto meet theirneedsUnderstandavailabletreatmentoptions &alternativesReceiveamount &duration ofservicesclient needsRequest andreceive a copyof their medicalrecords & askfor changesRequestinformation aboutnames, location,phones &languages forlocal agenciesChangemental healthproviderswithin the first30 daysChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageFile a requestfor anadministrativehearingRequest &receive policies& proceduresas they pertainto client's rightsReceive ageand culturallyappropriateservicesHave asecondopinion from amental healthprofessionalReceivequalityservices thatare medicallynecessaryReceiveservices in abarrier-freeenvironmentHave yourprivacyprotectedReceivecare thatdoes notdiscriminateRefuseanyproposedtreamentBe freefromseclusionor restraintFree fromany sexualexploitationorharassmentReceiveexplanation ofall medicationsprescribed &possible sideeffectsFree fromretaliationProvided acertifiedinterpreter &translatedmaterials at noextra costParticipate inany decisionsregarding theirmental healthcareFile agrievancewith theagencyTreatedwithdignity andrespectHelp developa plan of carewith servicesto meet theirneedsUnderstandavailabletreatmentoptions &alternativesReceiveamount &duration ofservicesclient needsRequest andreceive a copyof their medicalrecords & askfor changesRequestinformation aboutnames, location,phones &languages forlocal agenciesChangemental healthproviderswithin the first30 daysChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageFile a requestfor anadministrativehearing

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request & receive policies & procedures as they pertain to client's rights
  2. Receive age and culturally appropriate services
  3. Have a second opinion from a mental health professional
  4. Receive quality services that are medically necessary
  5. Receive services in a barrier-free environment
  6. Have your privacy protected
  7. Receive care that does not discriminate
  8. Refuse any proposed treament
  9. Be free from seclusion or restraint
  10. Free from any sexual exploitation or harassment
  11. Receive explanation of all medications prescribed & possible side effects
  12. Free from retaliation
  13. Provided a certified interpreter & translated materials at no extra cost
  14. Participate in any decisions regarding their mental health care
  15. File a grievance with the agency
  16. Treated with dignity and respect
  17. Help develop a plan of care with services to meet their needs
  18. Understand available treatment options & alternatives
  19. Receive amount & duration of services client needs
  20. Request and receive a copy of their medical records & ask for changes
  21. Request information about names, location, phones & languages for local agencies
  22. Change mental health providers within the first 30 days
  23. Choose a mental health care provider or choose one for child who is under 13 years of age
  24. File a request for an administrative hearing