Request &receive policies& proceduresas they pertainto client's rightsReceiveservices in abarrier-freeenvironmentReceivecare thatdoes notdiscriminateReceiveexplanation ofall medicationsprescribed &possible sideeffectsReceiveamount &duration ofservicesclient needsHelp developa plan of carewith servicesto meet theirneedsHave asecondopinion from amental healthprofessionalBe freefromseclusionor restraintHave yourprivacyprotectedParticipate inany decisionsregarding theirmental healthcareUnderstandavailabletreatmentoptions &alternativesRequest andreceive a copyof their medicalrecords & askfor changesChangemental healthproviderswithin the first30 daysChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageFree fromretaliationTreatedwithdignity andrespectRequestinformation aboutnames, location,phones &languages forlocal agenciesRefuseanyproposedtreamentFile a requestfor anadministrativehearingProvided acertifiedinterpreter &translatedmaterials at noextra costReceive ageand culturallyappropriateservicesReceivequalityservices thatare medicallynecessaryFree fromany sexualexploitationorharassmentFile agrievancewith theagencyRequest &receive policies& proceduresas they pertainto client's rightsReceiveservices in abarrier-freeenvironmentReceivecare thatdoes notdiscriminateReceiveexplanation ofall medicationsprescribed &possible sideeffectsReceiveamount &duration ofservicesclient needsHelp developa plan of carewith servicesto meet theirneedsHave asecondopinion from amental healthprofessionalBe freefromseclusionor restraintHave yourprivacyprotectedParticipate inany decisionsregarding theirmental healthcareUnderstandavailabletreatmentoptions &alternativesRequest andreceive a copyof their medicalrecords & askfor changesChangemental healthproviderswithin the first30 daysChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageFree fromretaliationTreatedwithdignity andrespectRequestinformation aboutnames, location,phones &languages forlocal agenciesRefuseanyproposedtreamentFile a requestfor anadministrativehearingProvided acertifiedinterpreter &translatedmaterials at noextra costReceive ageand culturallyappropriateservicesReceivequalityservices thatare medicallynecessaryFree fromany sexualexploitationorharassmentFile agrievancewith theagency

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request & receive policies & procedures as they pertain to client's rights
  2. Receive services in a barrier-free environment
  3. Receive care that does not discriminate
  4. Receive explanation of all medications prescribed & possible side effects
  5. Receive amount & duration of services client needs
  6. Help develop a plan of care with services to meet their needs
  7. Have a second opinion from a mental health professional
  8. Be free from seclusion or restraint
  9. Have your privacy protected
  10. Participate in any decisions regarding their mental health care
  11. Understand available treatment options & alternatives
  12. Request and receive a copy of their medical records & ask for changes
  13. Change mental health providers within the first 30 days
  14. Choose a mental health care provider or choose one for child who is under 13 years of age
  15. Free from retaliation
  16. Treated with dignity and respect
  17. Request information about names, location, phones & languages for local agencies
  18. Refuse any proposed treament
  19. File a request for an administrative hearing
  20. Provided a certified interpreter & translated materials at no extra cost
  21. Receive age and culturally appropriate services
  22. Receive quality services that are medically necessary
  23. Free from any sexual exploitation or harassment
  24. File a grievance with the agency