Understandavailabletreatmentoptions &alternativesRefuseanyproposedtreamentReceive ageand culturallyappropriateservicesReceiveamount &duration ofservicesclient needsProvided acertifiedinterpreter &translatedmaterials at noextra costReceivequalityservices thatare medicallynecessaryParticipate inany decisionsregarding theirmental healthcareTreatedwithdignity andrespectChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageRequest andreceive a copyof their medicalrecords & askfor changesHelp developa plan of carewith servicesto meet theirneedsHave asecondopinion from amental healthprofessionalBe freefromseclusionor restraintReceiveservices in abarrier-freeenvironmentRequestinformation aboutnames, location,phones &languages forlocal agenciesFree fromretaliationReceivecare thatdoes notdiscriminateFile agrievancewith theagencyReceiveexplanation ofall medicationsprescribed &possible sideeffectsChangemental healthproviderswithin the first30 daysRequest &receive policies& proceduresas they pertainto client's rightsHave yourprivacyprotectedFile a requestfor anadministrativehearingFree fromany sexualexploitationorharassmentUnderstandavailabletreatmentoptions &alternativesRefuseanyproposedtreamentReceive ageand culturallyappropriateservicesReceiveamount &duration ofservicesclient needsProvided acertifiedinterpreter &translatedmaterials at noextra costReceivequalityservices thatare medicallynecessaryParticipate inany decisionsregarding theirmental healthcareTreatedwithdignity andrespectChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageRequest andreceive a copyof their medicalrecords & askfor changesHelp developa plan of carewith servicesto meet theirneedsHave asecondopinion from amental healthprofessionalBe freefromseclusionor restraintReceiveservices in abarrier-freeenvironmentRequestinformation aboutnames, location,phones &languages forlocal agenciesFree fromretaliationReceivecare thatdoes notdiscriminateFile agrievancewith theagencyReceiveexplanation ofall medicationsprescribed &possible sideeffectsChangemental healthproviderswithin the first30 daysRequest &receive policies& proceduresas they pertainto client's rightsHave yourprivacyprotectedFile a requestfor anadministrativehearingFree fromany sexualexploitationorharassment

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Understand available treatment options & alternatives
  2. Refuse any proposed treament
  3. Receive age and culturally appropriate services
  4. Receive amount & duration of services client needs
  5. Provided a certified interpreter & translated materials at no extra cost
  6. Receive quality services that are medically necessary
  7. Participate in any decisions regarding their mental health care
  8. Treated with dignity and respect
  9. Choose a mental health care provider or choose one for child who is under 13 years of age
  10. Request and receive a copy of their medical records & ask for changes
  11. Help develop a plan of care with services to meet their needs
  12. Have a second opinion from a mental health professional
  13. Be free from seclusion or restraint
  14. Receive services in a barrier-free environment
  15. Request information about names, location, phones & languages for local agencies
  16. Free from retaliation
  17. Receive care that does not discriminate
  18. File a grievance with the agency
  19. Receive explanation of all medications prescribed & possible side effects
  20. Change mental health providers within the first 30 days
  21. Request & receive policies & procedures as they pertain to client's rights
  22. Have your privacy protected
  23. File a request for an administrative hearing
  24. Free from any sexual exploitation or harassment