Free fromretaliationRequest andreceive a copyof their medicalrecords & askfor changesBe freefromseclusionor restraintReceivequalityservices thatare medicallynecessaryUnderstandavailabletreatmentoptions &alternativesHave asecondopinion from amental healthprofessionalFree fromany sexualexploitationorharassmentHelp developa plan of carewith servicesto meet theirneedsRefuseanyproposedtreamentRequestinformation aboutnames, location,phones &languages forlocal agenciesFile agrievancewith theagencyProvided acertifiedinterpreter &translatedmaterials at noextra costReceiveservices in abarrier-freeenvironmentChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageChangemental healthproviderswithin the first30 daysHave yourprivacyprotectedFile a requestfor anadministrativehearingReceive ageand culturallyappropriateservicesParticipate inany decisionsregarding theirmental healthcareTreatedwithdignity andrespectReceivecare thatdoes notdiscriminateRequest &receive policies& proceduresas they pertainto client's rightsReceiveamount &duration ofservicesclient needsReceiveexplanation ofall medicationsprescribed &possible sideeffectsFree fromretaliationRequest andreceive a copyof their medicalrecords & askfor changesBe freefromseclusionor restraintReceivequalityservices thatare medicallynecessaryUnderstandavailabletreatmentoptions &alternativesHave asecondopinion from amental healthprofessionalFree fromany sexualexploitationorharassmentHelp developa plan of carewith servicesto meet theirneedsRefuseanyproposedtreamentRequestinformation aboutnames, location,phones &languages forlocal agenciesFile agrievancewith theagencyProvided acertifiedinterpreter &translatedmaterials at noextra costReceiveservices in abarrier-freeenvironmentChoose a mentalhealth careprovider or chooseone for child whois under 13 yearsof ageChangemental healthproviderswithin the first30 daysHave yourprivacyprotectedFile a requestfor anadministrativehearingReceive ageand culturallyappropriateservicesParticipate inany decisionsregarding theirmental healthcareTreatedwithdignity andrespectReceivecare thatdoes notdiscriminateRequest &receive policies& proceduresas they pertainto client's rightsReceiveamount &duration ofservicesclient needsReceiveexplanation ofall medicationsprescribed &possible sideeffects

Client Rights Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free from retaliation
  2. Request and receive a copy of their medical records & ask for changes
  3. Be free from seclusion or restraint
  4. Receive quality services that are medically necessary
  5. Understand available treatment options & alternatives
  6. Have a second opinion from a mental health professional
  7. Free from any sexual exploitation or harassment
  8. Help develop a plan of care with services to meet their needs
  9. Refuse any proposed treament
  10. Request information about names, location, phones & languages for local agencies
  11. File a grievance with the agency
  12. Provided a certified interpreter & translated materials at no extra cost
  13. Receive services in a barrier-free environment
  14. Choose a mental health care provider or choose one for child who is under 13 years of age
  15. Change mental health providers within the first 30 days
  16. Have your privacy protected
  17. File a request for an administrative hearing
  18. Receive age and culturally appropriate services
  19. Participate in any decisions regarding their mental health care
  20. Treated with dignity and respect
  21. Receive care that does not discriminate
  22. Request & receive policies & procedures as they pertain to client's rights
  23. Receive amount & duration of services client needs
  24. Receive explanation of all medications prescribed & possible side effects