Offer aHandshakeGo AboveandBeyondTreat EachCustomeras theBestAskQuestionsCreateWowsKnow yourProductsandServicesBeMemorableCustomer'sBestInterest atHeartUseMIrroringAlwaysFollowThroughSayThankYouAsk OpenQuestionsExceedExpectationsListenSay Whatyou will do,do whatyou sayConnectGive FullAttentionFindCommonGroundAttitudeRecommendCommunicateBenefitsEyeContactUseCustomer'sNameSmileOffer aHandshakeGo AboveandBeyondTreat EachCustomeras theBestAskQuestionsCreateWowsKnow yourProductsandServicesBeMemorableCustomer'sBestInterest atHeartUseMIrroringAlwaysFollowThroughSayThankYouAsk OpenQuestionsExceedExpectationsListenSay Whatyou will do,do whatyou sayConnectGive FullAttentionFindCommonGroundAttitudeRecommendCommunicateBenefitsEyeContactUseCustomer'sNameSmile

CARE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer a Handshake
  2. Go Above and Beyond
  3. Treat Each Customer as the Best
  4. Ask Questions
  5. Create Wows
  6. Know your Products and Services
  7. Be Memorable
  8. Customer's Best Interest at Heart
  9. Use MIrroring
  10. Always Follow Through
  11. Say Thank You
  12. Ask Open Questions
  13. Exceed Expectations
  14. Listen
  15. Say What you will do, do what you say
  16. Connect
  17. Give Full Attention
  18. Find Common Ground
  19. Attitude
  20. Recommend
  21. Communicate Benefits
  22. Eye Contact
  23. Use Customer's Name
  24. Smile