Go AboveandBeyondSay Whatyou will do,do whatyou sayListenCustomer'sBestInterest atHeartKnow yourProductsandServicesRecommendExceedExpectationsUseMIrroringAlwaysFollowThroughGive FullAttentionSmileSayThankYouConnectAsk OpenQuestionsUseCustomer'sNameOffer aHandshakeTreat EachCustomeras theBestCommunicateBenefitsAttitudeCreateWowsFindCommonGroundBeMemorableEyeContactAskQuestionsGo AboveandBeyondSay Whatyou will do,do whatyou sayListenCustomer'sBestInterest atHeartKnow yourProductsandServicesRecommendExceedExpectationsUseMIrroringAlwaysFollowThroughGive FullAttentionSmileSayThankYouConnectAsk OpenQuestionsUseCustomer'sNameOffer aHandshakeTreat EachCustomeras theBestCommunicateBenefitsAttitudeCreateWowsFindCommonGroundBeMemorableEyeContactAskQuestions

CARE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go Above and Beyond
  2. Say What you will do, do what you say
  3. Listen
  4. Customer's Best Interest at Heart
  5. Know your Products and Services
  6. Recommend
  7. Exceed Expectations
  8. Use MIrroring
  9. Always Follow Through
  10. Give Full Attention
  11. Smile
  12. Say Thank You
  13. Connect
  14. Ask Open Questions
  15. Use Customer's Name
  16. Offer a Handshake
  17. Treat Each Customer as the Best
  18. Communicate Benefits
  19. Attitude
  20. Create Wows
  21. Find Common Ground
  22. Be Memorable
  23. Eye Contact
  24. Ask Questions