Know yourProductsandServicesUseCustomer'sNameSay Whatyou will do,do whatyou sayOffer aHandshakeRecommendBeMemorableAttitudeExceedExpectationsUseMIrroringTreat EachCustomeras theBestEyeContactConnectAskQuestionsCreateWowsGive FullAttentionSayThankYouFindCommonGroundCustomer'sBestInterest atHeartCommunicateBenefitsAsk OpenQuestionsListenAlwaysFollowThroughSmileGo AboveandBeyondKnow yourProductsandServicesUseCustomer'sNameSay Whatyou will do,do whatyou sayOffer aHandshakeRecommendBeMemorableAttitudeExceedExpectationsUseMIrroringTreat EachCustomeras theBestEyeContactConnectAskQuestionsCreateWowsGive FullAttentionSayThankYouFindCommonGroundCustomer'sBestInterest atHeartCommunicateBenefitsAsk OpenQuestionsListenAlwaysFollowThroughSmileGo AboveandBeyond

CARE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Know your Products and Services
  2. Use Customer's Name
  3. Say What you will do, do what you say
  4. Offer a Handshake
  5. Recommend
  6. Be Memorable
  7. Attitude
  8. Exceed Expectations
  9. Use MIrroring
  10. Treat Each Customer as the Best
  11. Eye Contact
  12. Connect
  13. Ask Questions
  14. Create Wows
  15. Give Full Attention
  16. Say Thank You
  17. Find Common Ground
  18. Customer's Best Interest at Heart
  19. Communicate Benefits
  20. Ask Open Questions
  21. Listen
  22. Always Follow Through
  23. Smile
  24. Go Above and Beyond