Go AboveandBeyondAttitudeExceedExpectationsTreat EachCustomeras theBestRecommendSay Whatyou will do,do whatyou sayAlwaysFollowThroughAskQuestionsAsk OpenQuestionsCommunicateBenefitsSayThankYouKnow yourProductsandServicesUseMIrroringSmileCustomer'sBestInterest atHeartGive FullAttentionOffer aHandshakeListenUseCustomer'sNameConnectCreateWowsEyeContactFindCommonGroundBeMemorableGo AboveandBeyondAttitudeExceedExpectationsTreat EachCustomeras theBestRecommendSay Whatyou will do,do whatyou sayAlwaysFollowThroughAskQuestionsAsk OpenQuestionsCommunicateBenefitsSayThankYouKnow yourProductsandServicesUseMIrroringSmileCustomer'sBestInterest atHeartGive FullAttentionOffer aHandshakeListenUseCustomer'sNameConnectCreateWowsEyeContactFindCommonGroundBeMemorable

CARE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go Above and Beyond
  2. Attitude
  3. Exceed Expectations
  4. Treat Each Customer as the Best
  5. Recommend
  6. Say What you will do, do what you say
  7. Always Follow Through
  8. Ask Questions
  9. Ask Open Questions
  10. Communicate Benefits
  11. Say Thank You
  12. Know your Products and Services
  13. Use MIrroring
  14. Smile
  15. Customer's Best Interest at Heart
  16. Give Full Attention
  17. Offer a Handshake
  18. Listen
  19. Use Customer's Name
  20. Connect
  21. Create Wows
  22. Eye Contact
  23. Find Common Ground
  24. Be Memorable