self-eval anincoming callusingcubesidefeedbackorganize yourdesk area anddrawers. Getrid ofunnecessaryitems.RENEW 3 HVACMEMBERHSHIPSGive acoworker acomplimentBook 5c&s fromfollow upprint andhang apositivequote @ yourwork stationdo a WMPtyping testand emailme resultsWrite down 5goals and postthem as areminder toyourself (workor personal)self-eval anoutboundcall using thecubesidefeedbackDO 30JUMPINGJACKS ATYOUR WORKSTATIONCleanyour oldfood outof fridgeRENEW 3PLUMBINGMEMBERSHIPS CLEAN UP10CUSTOMERACCOUNTSWatchSympathyVs Empathyvideo and doworksheet20 PLBHAPPYCALLS20 HVACHAPPYCALLSWatchTaking anInbound callvideo & doworksheetBOOK 5CALLSFROMHVAC CCPBook anentire sloton thecallboardWatchConsistencyVideo anddoworksheetHAVE THEHIGHEST # OFOUTBOUNDCALLS IN A 20MIN BLOCK(SPEEDOUTBOUND)BOOK 5CALLSFROMPLB CCPlisten to yourunbookedcalls fromthis weekand confirm.WRITE 3TIPSFOR NEWOFFICEEMPLOYEESself-eval anincoming callusingcubesidefeedbackorganize yourdesk area anddrawers. Getrid ofunnecessaryitems.RENEW 3 HVACMEMBERHSHIPSGive acoworker acomplimentBook 5c&s fromfollow upprint andhang apositivequote @ yourwork stationdo a WMPtyping testand emailme resultsWrite down 5goals and postthem as areminder toyourself (workor personal)self-eval anoutboundcall using thecubesidefeedbackDO 30JUMPINGJACKS ATYOUR WORKSTATIONCleanyour oldfood outof fridgeRENEW 3PLUMBINGMEMBERSHIPS CLEAN UP10CUSTOMERACCOUNTSWatchSympathyVs Empathyvideo and doworksheet20 PLBHAPPYCALLS20 HVACHAPPYCALLSWatchTaking anInbound callvideo & doworksheetBOOK 5CALLSFROMHVAC CCPBook anentire sloton thecallboardWatchConsistencyVideo anddoworksheetHAVE THEHIGHEST # OFOUTBOUNDCALLS IN A 20MIN BLOCK(SPEEDOUTBOUND)BOOK 5CALLSFROMPLB CCPlisten to yourunbookedcalls fromthis weekand confirm.WRITE 3TIPSFOR NEWOFFICEEMPLOYEES

Neffsville Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. self-eval an incoming call using cubeside feedback
  2. organize your desk area and drawers. Get rid of unnecessary items.
  3. RENEW 3 HVAC MEMBERHSHIPS
  4. Give a coworker a compliment
  5. Book 5 c&s from follow up
  6. print and hang a positive quote @ your work station
  7. do a WMP typing test and email me results
  8. Write down 5 goals and post them as a reminder to yourself (work or personal)
  9. self-eval an outbound call using the cubeside feedback
  10. DO 30 JUMPING JACKS AT YOUR WORK STATION
  11. Clean your old food out of fridge
  12. RENEW 3 PLUMBING MEMBERSHIPS
  13. CLEAN UP 10 CUSTOMER ACCOUNTS
  14. Watch Sympathy Vs Empathy video and do worksheet
  15. 20 PLB HAPPY CALLS
  16. 20 HVAC HAPPY CALLS
  17. Watch Taking an Inbound call video & do worksheet
  18. BOOK 5 CALLS FROM HVAC CCP
  19. Book an entire slot on the callboard
  20. Watch Consistency Video and do worksheet
  21. HAVE THE HIGHEST # OF OUTBOUND CALLS IN A 20 MIN BLOCK (SPEED OUTBOUND)
  22. BOOK 5 CALLS FROM PLB CCP
  23. listen to your unbooked calls from this week and confirm.
  24. WRITE 3 TIPS FOR NEW OFFICE EMPLOYEES