WRITE 3TIPSFOR NEWOFFICEEMPLOYEESCleanyour oldfood outof fridgeBOOK 5CALLSFROMPLB CCPprint andhang apositivequote @ yourwork stationRENEW 3 HVACMEMBERHSHIPSRENEW 3PLUMBINGMEMBERSHIPS Write down 5goals and postthem as areminder toyourself (workor personal)CLEAN UP10CUSTOMERACCOUNTSorganize yourdesk area anddrawers. Getrid ofunnecessaryitems.do a WMPtyping testand emailme resultsWatchConsistencyVideo anddoworksheetDO 30JUMPINGJACKS ATYOUR WORKSTATIONWatchTaking anInbound callvideo & doworksheetBook anentire sloton thecallboard20 PLBHAPPYCALLSself-eval anincoming callusingcubesidefeedbackBook 5c&s fromfollow upWatchSympathyVs Empathyvideo and doworksheetGive acoworker acomplimentself-eval anoutboundcall using thecubesidefeedbacklisten to yourunbookedcalls fromthis weekand confirm.BOOK 5CALLSFROMHVAC CCP20 HVACHAPPYCALLSHAVE THEHIGHEST # OFOUTBOUNDCALLS IN A 20MIN BLOCK(SPEEDOUTBOUND)WRITE 3TIPSFOR NEWOFFICEEMPLOYEESCleanyour oldfood outof fridgeBOOK 5CALLSFROMPLB CCPprint andhang apositivequote @ yourwork stationRENEW 3 HVACMEMBERHSHIPSRENEW 3PLUMBINGMEMBERSHIPS Write down 5goals and postthem as areminder toyourself (workor personal)CLEAN UP10CUSTOMERACCOUNTSorganize yourdesk area anddrawers. Getrid ofunnecessaryitems.do a WMPtyping testand emailme resultsWatchConsistencyVideo anddoworksheetDO 30JUMPINGJACKS ATYOUR WORKSTATIONWatchTaking anInbound callvideo & doworksheetBook anentire sloton thecallboard20 PLBHAPPYCALLSself-eval anincoming callusingcubesidefeedbackBook 5c&s fromfollow upWatchSympathyVs Empathyvideo and doworksheetGive acoworker acomplimentself-eval anoutboundcall using thecubesidefeedbacklisten to yourunbookedcalls fromthis weekand confirm.BOOK 5CALLSFROMHVAC CCP20 HVACHAPPYCALLSHAVE THEHIGHEST # OFOUTBOUNDCALLS IN A 20MIN BLOCK(SPEEDOUTBOUND)

Neffsville Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WRITE 3 TIPS FOR NEW OFFICE EMPLOYEES
  2. Clean your old food out of fridge
  3. BOOK 5 CALLS FROM PLB CCP
  4. print and hang a positive quote @ your work station
  5. RENEW 3 HVAC MEMBERHSHIPS
  6. RENEW 3 PLUMBING MEMBERSHIPS
  7. Write down 5 goals and post them as a reminder to yourself (work or personal)
  8. CLEAN UP 10 CUSTOMER ACCOUNTS
  9. organize your desk area and drawers. Get rid of unnecessary items.
  10. do a WMP typing test and email me results
  11. Watch Consistency Video and do worksheet
  12. DO 30 JUMPING JACKS AT YOUR WORK STATION
  13. Watch Taking an Inbound call video & do worksheet
  14. Book an entire slot on the callboard
  15. 20 PLB HAPPY CALLS
  16. self-eval an incoming call using cubeside feedback
  17. Book 5 c&s from follow up
  18. Watch Sympathy Vs Empathy video and do worksheet
  19. Give a coworker a compliment
  20. self-eval an outbound call using the cubeside feedback
  21. listen to your unbooked calls from this week and confirm.
  22. BOOK 5 CALLS FROM HVAC CCP
  23. 20 HVAC HAPPY CALLS
  24. HAVE THE HIGHEST # OF OUTBOUND CALLS IN A 20 MIN BLOCK (SPEED OUTBOUND)