CLEAN UP10CUSTOMERACCOUNTSprint andhang apositivequote @ yourwork stationBook 5c&s fromfollow upWrite down 5goals and postthem as areminder toyourself (workor personal)HAVE THEHIGHEST # OFOUTBOUNDCALLS IN A 20MIN BLOCK(SPEEDOUTBOUND)Cleanyour oldfood outof fridgeself-eval anincoming callusingcubesidefeedbackBook anentire sloton thecallboardWatchTaking anInbound callvideo & doworksheetBOOK 5CALLSFROMHVAC CCP20 HVACHAPPYCALLSlisten to yourunbookedcalls fromthis weekand confirm.DO 30JUMPINGJACKS ATYOUR WORKSTATIONGive acoworker acomplimentRENEW 3 HVACMEMBERHSHIPS20 PLBHAPPYCALLSdo a WMPtyping testand emailme resultsBOOK 5CALLSFROMPLB CCPWatchSympathyVs Empathyvideo and doworksheetself-eval anoutboundcall using thecubesidefeedbackWatchConsistencyVideo anddoworksheetWRITE 3TIPSFOR NEWOFFICEEMPLOYEESorganize yourdesk area anddrawers. Getrid ofunnecessaryitems.RENEW 3PLUMBINGMEMBERSHIPS CLEAN UP10CUSTOMERACCOUNTSprint andhang apositivequote @ yourwork stationBook 5c&s fromfollow upWrite down 5goals and postthem as areminder toyourself (workor personal)HAVE THEHIGHEST # OFOUTBOUNDCALLS IN A 20MIN BLOCK(SPEEDOUTBOUND)Cleanyour oldfood outof fridgeself-eval anincoming callusingcubesidefeedbackBook anentire sloton thecallboardWatchTaking anInbound callvideo & doworksheetBOOK 5CALLSFROMHVAC CCP20 HVACHAPPYCALLSlisten to yourunbookedcalls fromthis weekand confirm.DO 30JUMPINGJACKS ATYOUR WORKSTATIONGive acoworker acomplimentRENEW 3 HVACMEMBERHSHIPS20 PLBHAPPYCALLSdo a WMPtyping testand emailme resultsBOOK 5CALLSFROMPLB CCPWatchSympathyVs Empathyvideo and doworksheetself-eval anoutboundcall using thecubesidefeedbackWatchConsistencyVideo anddoworksheetWRITE 3TIPSFOR NEWOFFICEEMPLOYEESorganize yourdesk area anddrawers. Getrid ofunnecessaryitems.RENEW 3PLUMBINGMEMBERSHIPS 

Neffsville Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CLEAN UP 10 CUSTOMER ACCOUNTS
  2. print and hang a positive quote @ your work station
  3. Book 5 c&s from follow up
  4. Write down 5 goals and post them as a reminder to yourself (work or personal)
  5. HAVE THE HIGHEST # OF OUTBOUND CALLS IN A 20 MIN BLOCK (SPEED OUTBOUND)
  6. Clean your old food out of fridge
  7. self-eval an incoming call using cubeside feedback
  8. Book an entire slot on the callboard
  9. Watch Taking an Inbound call video & do worksheet
  10. BOOK 5 CALLS FROM HVAC CCP
  11. 20 HVAC HAPPY CALLS
  12. listen to your unbooked calls from this week and confirm.
  13. DO 30 JUMPING JACKS AT YOUR WORK STATION
  14. Give a coworker a compliment
  15. RENEW 3 HVAC MEMBERHSHIPS
  16. 20 PLB HAPPY CALLS
  17. do a WMP typing test and email me results
  18. BOOK 5 CALLS FROM PLB CCP
  19. Watch Sympathy Vs Empathy video and do worksheet
  20. self-eval an outbound call using the cubeside feedback
  21. Watch Consistency Video and do worksheet
  22. WRITE 3 TIPS FOR NEW OFFICE EMPLOYEES
  23. organize your desk area and drawers. Get rid of unnecessary items.
  24. RENEW 3 PLUMBING MEMBERSHIPS