(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can you please hold on for a moment" *background noise*
Client calls 3 or more times back-to-back while ops is occupied
Client has never accessed their merchant portal
Client asks if we work with Shopify
Call lasts longer than 20 minutes
"So I have an account and you guys withhold the sales tax money for me daily..."
Client replies to email with multiple questions with "Yes"
"The voicemailbox is full" (or not set up)
Merchant with NSFW business name boards
Client calls to update something they could update in their merchant portal
Client sells/transfers business ownership without cancelling DAVO account
One or more of the autofilers is broken
20+ New Boardings in one day
125+ filings submitted in one day
"When is my filing going to be submitted?"
5+ Sales calls in one day
Client received a notice from the state - regarding a tax type DAVO doesn't handle
QBO Account Issues
Client requests yearly sales report
Client refers to the state department of revenue as the IRS
Client is driving while calling us
Client asks why we are withdrawing money from their account
"I received a failing credentials email and I'm not sure what is wrong"
