(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client has never accessed their merchant portal
Client leaves in the middle of webchat
"When is my filing going to be submitted?"
Client refers to the state department of revenue as the IRS
Call lasts longer than 20 minutes
20+ New Boardings in one day
One or more of the autofilers is broken
Client is driving while calling us
Client sells/transfers business ownership without cancelling DAVO account
Client calls to update something they could update in their merchant portal
"Can you please hold on for a moment" *background noise*
Client asks if we work with Shopify
"So I have an account and you guys withhold the sales tax money for me daily..."
Client asks why we are withdrawing money from their account
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Client calls 3 or more times back-to-back while ops is occupied
"I received a failing credentials email and I'm not sure what is wrong"
QBO Account Issues
125+ filings submitted in one day
"The voicemailbox is full" (or not set up)
Merchant with NSFW business name boards
Client requests yearly sales report
5+ Sales calls in one day
Client replies to email with multiple questions with "Yes"
