(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client requests yearly sales report
20+ New Boardings in one day
Client sells/transfers business ownership without cancelling DAVO account
Client leaves in the middle of webchat
Merchant with NSFW business name boards
QBO Account Issues
Client asks if we work with Shopify
Client asks why we are withdrawing money from their account
Client refers to the state department of revenue as the IRS
"When is my filing going to be submitted?"
Client calls 3 or more times back-to-back while ops is occupied
Client has never accessed their merchant portal
"So I have an account and you guys withhold the sales tax money for me daily..."
"Can you please hold on for a moment" *background noise*
"The voicemailbox is full" (or not set up)
125+ filings submitted in one day
5+ Sales calls in one day
Client is driving while calling us
One or more of the autofilers is broken
"I received a failing credentials email and I'm not sure what is wrong"
Client replies to email with multiple questions with "Yes"
Call lasts longer than 20 minutes
Client calls to update something they could update in their merchant portal
Client received a notice from the state - regarding a tax type DAVO doesn't handle