(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Client asks why we are withdrawing money from their account
Client leaves in the middle of webchat
"So I have an account and you guys withhold the sales tax money for me daily..."
Merchant with NSFW business name boards
Client calls 3 or more times back-to-back while ops is occupied
"When is my filing going to be submitted?"
Client has never accessed their merchant portal
Client replies to email with multiple questions with "Yes"
5+ Sales calls in one day
"The voicemailbox is full" (or not set up)
QBO Account Issues
125+ filings submitted in one day
Client sells/transfers business ownership without cancelling DAVO account
Client calls to update something they could update in their merchant portal
One or more of the autofilers is broken
Client asks if we work with Shopify
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Client requests yearly sales report
Client refers to the state department of revenue as the IRS
"Can you please hold on for a moment" *background noise*
"I received a failing credentials email and I'm not sure what is wrong"