(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Merchant with NSFW business name boards
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Client asks if we work with Shopify
Client asks why we are withdrawing money from their account
Client refers to the state department of revenue as the IRS
"When is my filing going to be submitted?"
Client has never accessed their merchant portal
5+ Sales calls in one day
"I received a failing credentials email and I'm not sure what is wrong"
One or more of the autofilers is broken
125+ filings submitted in one day
Call lasts longer than 20 minutes
"Can you please hold on for a moment" *background noise*
Client is driving while calling us
Client calls to update something they could update in their merchant portal
"The voicemailbox is full" (or not set up)
QBO Account Issues
Client leaves in the middle of webchat
Client replies to email with multiple questions with "Yes"
20+ New Boardings in one day
Client sells/transfers business ownership without cancelling DAVO account
Client calls 3 or more times back-to-back while ops is occupied
Client requests yearly sales report
"So I have an account and you guys withhold the sales tax money for me daily..."
