(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client leaves in the middle of webchat
Client has never accessed their merchant portal
"So I have an account and you guys withhold the sales tax money for me daily..."
Client replies to email with multiple questions with "Yes"
Client is driving while calling us
Client refers to the state department of revenue as the IRS
125+ filings submitted in one day
One or more of the autofilers is broken
Call lasts longer than 20 minutes
Client received a notice from the state - regarding a tax type DAVO doesn't handle
5+ Sales calls in one day
Client sells/transfers business ownership without cancelling DAVO account
Client asks if we work with Shopify
Client calls to update something they could update in their merchant portal
"Can you please hold on for a moment" *background noise*
"I received a failing credentials email and I'm not sure what is wrong"
"When is my filing going to be submitted?"
Client asks why we are withdrawing money from their account
20+ New Boardings in one day
"The voicemailbox is full" (or not set up)
Merchant with NSFW business name boards
Client calls 3 or more times back-to-back while ops is occupied
