(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client asks if we work with Shopify
Client leaves in the middle of webchat
5+ Sales calls in one day
Call lasts longer than 20 minutes
"The voicemailbox is full" (or not set up)
"Can you please hold on for a moment" *background noise*
Client refers to the state department of revenue as the IRS
125+ filings submitted in one day
Client requests yearly sales report
20+ New Boardings in one day
Client calls 3 or more times back-to-back while ops is occupied
Merchant with NSFW business name boards
Client is driving while calling us
Client calls to update something they could update in their merchant portal
Client received a notice from the state - regarding a tax type DAVO doesn't handle
"So I have an account and you guys withhold the sales tax money for me daily..."
Client replies to email with multiple questions with "Yes"
One or more of the autofilers is broken
QBO Account Issues
Client has never accessed their merchant portal
"When is my filing going to be submitted?"
Client sells/transfers business ownership without cancelling DAVO account
Client asks why we are withdrawing money from their account
"I received a failing credentials email and I'm not sure what is wrong"
