(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client refers to the state department of revenue as the IRS
"So I have an account and you guys withhold the sales tax money for me daily..."
Client sells/transfers business ownership without cancelling DAVO account
5+ Sales calls in one day
Client leaves in the middle of webchat
Client has never accessed their merchant portal
20+ New Boardings in one day
Client asks why we are withdrawing money from their account
"Can you please hold on for a moment" *background noise*
One or more of the autofilers is broken
125+ filings submitted in one day
Call lasts longer than 20 minutes
"The voicemailbox is full" (or not set up)
"When is my filing going to be submitted?"
Client calls to update something they could update in their merchant portal
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Client replies to email with multiple questions with "Yes"
Client asks if we work with Shopify
Client is driving while calling us
Client requests yearly sales report
Merchant with NSFW business name boards
"I received a failing credentials email and I'm not sure what is wrong"
QBO Account Issues
Client calls 3 or more times back-to-back while ops is occupied
