(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client refers to the state department of revenue as the IRS
Client leaves in the middle of webchat
Merchant says "Dayvo" or "Davos"
Client asks why we are withdrawing money from their account
Client is driving while calling/chatting us
One or more of the autofilers is broken
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Merchant with NSFW location name boards
"When is my filing going to be submitted?"
5+ Sales calls taken in one day
Client requests yearly sales report
QBO Account with issues
Client calls to update something they could update in their merchant portal
Client has never accessed their merchant portal
Client replies to email with multiple questions with just "Yes"
"I need assistance doing X on my Clover device.."
20+ New boards in one day
125+ Filings submitted in one day
Call lasts longer than 20 minutes
"Can you please hold" *background noises*
"I received a failing credentials email and I'm not sure what is wrong"
Client calls back 3 or more times while Ops is occupied