Client repliesto email withmultiplequestions withjust "Yes""I needassistancedoing X onmy Cloverdevice..""I received afailingcredentialsemail and I'mnot sure what iswrong""Can youplease hold"*backgroundnoises*Client isdriving whilecalling/chattingusCall lastslongerthan 20minutesClientleaves inthe middleof webchatClient hasneveraccessedtheir merchantportalQBOAccountwithissues5+ Salescallstaken inone dayClientrequestsyearly salesreportMerchantwith NSFWlocationname boardsOne or moreof theautofilers isbrokenClient received anotice from thestate - regardinga tax type DAVOdoesn't handle"When ismy filinggoing to besubmitted?"20+ Newboards inone dayClient callsback 3 ormore timeswhile Ops isoccupiedClient refersto the statedepartmentof revenueas the IRSClient calls toupdatesomething theycould update intheir merchantportalMerchantsays"Dayvo" or"Davos"Client asks if wework withShopify/ecommerce"Thevoicemailboxis full" (or notset up)125+Filingssubmittedin one dayClient askswhy we arewithdrawingmoney fromtheir accountClient repliesto email withmultiplequestions withjust "Yes""I needassistancedoing X onmy Cloverdevice..""I received afailingcredentialsemail and I'mnot sure what iswrong""Can youplease hold"*backgroundnoises*Client isdriving whilecalling/chattingusCall lastslongerthan 20minutesClientleaves inthe middleof webchatClient hasneveraccessedtheir merchantportalQBOAccountwithissues5+ Salescallstaken inone dayClientrequestsyearly salesreportMerchantwith NSFWlocationname boardsOne or moreof theautofilers isbrokenClient received anotice from thestate - regardinga tax type DAVOdoesn't handle"When ismy filinggoing to besubmitted?"20+ Newboards inone dayClient callsback 3 ormore timeswhile Ops isoccupiedClient refersto the statedepartmentof revenueas the IRSClient calls toupdatesomething theycould update intheir merchantportalMerchantsays"Dayvo" or"Davos"Client asks if wework withShopify/ecommerce"Thevoicemailboxis full" (or notset up)125+Filingssubmittedin one dayClient askswhy we arewithdrawingmoney fromtheir account

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client replies to email with multiple questions with just "Yes"
  2. "I need assistance doing X on my Clover device.."
  3. "I received a failing credentials email and I'm not sure what is wrong"
  4. "Can you please hold" *background noises*
  5. Client is driving while calling/chatting us
  6. Call lasts longer than 20 minutes
  7. Client leaves in the middle of webchat
  8. Client has never accessed their merchant portal
  9. QBO Account with issues
  10. 5+ Sales calls taken in one day
  11. Client requests yearly sales report
  12. Merchant with NSFW location name boards
  13. One or more of the autofilers is broken
  14. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  15. "When is my filing going to be submitted?"
  16. 20+ New boards in one day
  17. Client calls back 3 or more times while Ops is occupied
  18. Client refers to the state department of revenue as the IRS
  19. Client calls to update something they could update in their merchant portal
  20. Merchant says "Dayvo" or "Davos"
  21. Client asks if we work with Shopify/ecommerce
  22. "The voicemailbox is full" (or not set up)
  23. 125+ Filings submitted in one day
  24. Client asks why we are withdrawing money from their account