(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"When is my filing going to be submitted?"
5+ Sales calls taken in one day
"I received a failing credentials email and I'm not sure what is wrong"
20+ New boards in one day
Client requests yearly sales report
Call lasts longer than 20 minutes
QBO Account with issues
Client calls to update something they could update in their merchant portal
Client asks why we are withdrawing money from their account
"The voicemailbox is full" (or not set up)
Client asks if we work with Shopify/ecommerce
Client calls back 3 or more times while Ops is occupied
Client has never accessed their merchant portal
Client is driving while calling/chatting us
Client leaves in the middle of webchat
Merchant with NSFW location name boards
Client replies to email with multiple questions with just "Yes"
"I need assistance doing X on my Clover device.."
Client received a notice from the state - regarding a tax type DAVO doesn't handle
"Can you please hold" *background noises*
One or more of the autofilers is broken
Client refers to the state department of revenue as the IRS