One or moreof theautofilers isbrokenMerchantwith NSFWlocationname boardsClient hasneveraccessedtheir merchantportal"Thevoicemailboxis full" (or notset up)Client received anotice from thestate - regardinga tax type DAVOdoesn't handleClient repliesto email withmultiplequestions withjust "Yes"QBOAccountwithissues"When ismy filinggoing to besubmitted?"125+Filingssubmittedin one dayCall lastslongerthan 20minutes"I received afailingcredentialsemail and I'mnot sure what iswrong"Client callsback 3 ormore timeswhile Ops isoccupied5+ Salescallstaken inone day"I needassistancedoing X onmy Cloverdevice.."Merchantsays"Dayvo" or"Davos"Client isdriving whilecalling/chattingusClient askswhy we arewithdrawingmoney fromtheir accountClientleaves inthe middleof webchatClient refersto the statedepartmentof revenueas the IRS20+ Newboards inone dayClientrequestsyearly salesreportClient calls toupdatesomething theycould update intheir merchantportalClient asks if wework withShopify/ecommerce"Can youplease hold"*backgroundnoises*One or moreof theautofilers isbrokenMerchantwith NSFWlocationname boardsClient hasneveraccessedtheir merchantportal"Thevoicemailboxis full" (or notset up)Client received anotice from thestate - regardinga tax type DAVOdoesn't handleClient repliesto email withmultiplequestions withjust "Yes"QBOAccountwithissues"When ismy filinggoing to besubmitted?"125+Filingssubmittedin one dayCall lastslongerthan 20minutes"I received afailingcredentialsemail and I'mnot sure what iswrong"Client callsback 3 ormore timeswhile Ops isoccupied5+ Salescallstaken inone day"I needassistancedoing X onmy Cloverdevice.."Merchantsays"Dayvo" or"Davos"Client isdriving whilecalling/chattingusClient askswhy we arewithdrawingmoney fromtheir accountClientleaves inthe middleof webchatClient refersto the statedepartmentof revenueas the IRS20+ Newboards inone dayClientrequestsyearly salesreportClient calls toupdatesomething theycould update intheir merchantportalClient asks if wework withShopify/ecommerce"Can youplease hold"*backgroundnoises*

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. One or more of the autofilers is broken
  2. Merchant with NSFW location name boards
  3. Client has never accessed their merchant portal
  4. "The voicemailbox is full" (or not set up)
  5. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  6. Client replies to email with multiple questions with just "Yes"
  7. QBO Account with issues
  8. "When is my filing going to be submitted?"
  9. 125+ Filings submitted in one day
  10. Call lasts longer than 20 minutes
  11. "I received a failing credentials email and I'm not sure what is wrong"
  12. Client calls back 3 or more times while Ops is occupied
  13. 5+ Sales calls taken in one day
  14. "I need assistance doing X on my Clover device.."
  15. Merchant says "Dayvo" or "Davos"
  16. Client is driving while calling/chatting us
  17. Client asks why we are withdrawing money from their account
  18. Client leaves in the middle of webchat
  19. Client refers to the state department of revenue as the IRS
  20. 20+ New boards in one day
  21. Client requests yearly sales report
  22. Client calls to update something they could update in their merchant portal
  23. Client asks if we work with Shopify/ecommerce
  24. "Can you please hold" *background noises*