(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I need assistance doing X on my Clover device.."
Client leaves in the middle of webchat
Client requests yearly sales report
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Client is driving while calling/chatting us
Call lasts longer than 20 minutes
Client replies to email with multiple questions with just "Yes"
Client refers to the state department of revenue as the IRS
Client has never accessed their merchant portal
Client asks if we work with Shopify/ecommerce
Client asks why we are withdrawing money from their account
20+ New boards in one day
"I received a failing credentials email and I'm not sure what is wrong"
5+ Sales calls taken in one day
Client calls to update something they could update in their merchant portal
"When is my filing going to be submitted?"
Merchant with NSFW location name boards
Merchant says "Dayvo" or "Davos"
"The voicemailbox is full" (or not set up)
QBO Account with issues
"Can you please hold" *background noises*
125+ Filings submitted in one day
Client calls back 3 or more times while Ops is occupied
