Merchantwith NSFWlocationname boardsClient hasneveraccessedtheir merchantportalClient repliesto email withmultiplequestions withjust "Yes"5+ Salescallstaken inone day20+ Newboards inone dayCall lastslongerthan 20minutes"Can youplease hold"*backgroundnoises*Client callsback 3 ormore timeswhile Ops isoccupiedClient refersto the statedepartmentof revenueas the IRSQBOAccountwithissuesClientleaves inthe middleof webchatClient received anotice from thestate - regardinga tax type DAVOdoesn't handle"I needassistancedoing X onmy Cloverdevice.."Clientrequestsyearly salesreport"I received afailingcredentialsemail and I'mnot sure what iswrong""When ismy filinggoing to besubmitted?"Client isdriving whilecalling/chattingusMerchantsays"Dayvo" or"Davos"Client asks if wework withShopify/ecommerce"Thevoicemailboxis full" (or notset up)One or moreof theautofilers isbroken125+Filingssubmittedin one dayClient calls toupdatesomething theycould update intheir merchantportalClient askswhy we arewithdrawingmoney fromtheir accountMerchantwith NSFWlocationname boardsClient hasneveraccessedtheir merchantportalClient repliesto email withmultiplequestions withjust "Yes"5+ Salescallstaken inone day20+ Newboards inone dayCall lastslongerthan 20minutes"Can youplease hold"*backgroundnoises*Client callsback 3 ormore timeswhile Ops isoccupiedClient refersto the statedepartmentof revenueas the IRSQBOAccountwithissuesClientleaves inthe middleof webchatClient received anotice from thestate - regardinga tax type DAVOdoesn't handle"I needassistancedoing X onmy Cloverdevice.."Clientrequestsyearly salesreport"I received afailingcredentialsemail and I'mnot sure what iswrong""When ismy filinggoing to besubmitted?"Client isdriving whilecalling/chattingusMerchantsays"Dayvo" or"Davos"Client asks if wework withShopify/ecommerce"Thevoicemailboxis full" (or notset up)One or moreof theautofilers isbroken125+Filingssubmittedin one dayClient calls toupdatesomething theycould update intheir merchantportalClient askswhy we arewithdrawingmoney fromtheir account

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Merchant with NSFW location name boards
  2. Client has never accessed their merchant portal
  3. Client replies to email with multiple questions with just "Yes"
  4. 5+ Sales calls taken in one day
  5. 20+ New boards in one day
  6. Call lasts longer than 20 minutes
  7. "Can you please hold" *background noises*
  8. Client calls back 3 or more times while Ops is occupied
  9. Client refers to the state department of revenue as the IRS
  10. QBO Account with issues
  11. Client leaves in the middle of webchat
  12. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  13. "I need assistance doing X on my Clover device.."
  14. Client requests yearly sales report
  15. "I received a failing credentials email and I'm not sure what is wrong"
  16. "When is my filing going to be submitted?"
  17. Client is driving while calling/chatting us
  18. Merchant says "Dayvo" or "Davos"
  19. Client asks if we work with Shopify/ecommerce
  20. "The voicemailbox is full" (or not set up)
  21. One or more of the autofilers is broken
  22. 125+ Filings submitted in one day
  23. Client calls to update something they could update in their merchant portal
  24. Client asks why we are withdrawing money from their account