Merchantsays"Dayvo" or"Davos"20+ Newboards inone dayClient isdriving whilecalling/chattingusClient refersto the statedepartmentof revenueas the IRSClient calls toupdatesomething theycould update intheir merchantportal"I needassistancedoing X onmy Cloverdevice.."Call lastslongerthan 20minutesOne or moreof theautofilers isbrokenClient asks if wework withShopify/ecommerce"When ismy filinggoing to besubmitted?"Clientrequestsyearly salesreportClient hasneveraccessedtheir merchantportal"Can youplease hold"*backgroundnoises*Merchantwith NSFWlocationname boards5+ Salescallstaken inone day125+Filingssubmittedin one dayQBOAccountwithissuesClient askswhy we arewithdrawingmoney fromtheir accountClientleaves inthe middleof webchat"Thevoicemailboxis full" (or notset up)Client received anotice from thestate - regardinga tax type DAVOdoesn't handleClient repliesto email withmultiplequestions withjust "Yes""I received afailingcredentialsemail and I'mnot sure what iswrong"Client callsback 3 ormore timeswhile Ops isoccupiedMerchantsays"Dayvo" or"Davos"20+ Newboards inone dayClient isdriving whilecalling/chattingusClient refersto the statedepartmentof revenueas the IRSClient calls toupdatesomething theycould update intheir merchantportal"I needassistancedoing X onmy Cloverdevice.."Call lastslongerthan 20minutesOne or moreof theautofilers isbrokenClient asks if wework withShopify/ecommerce"When ismy filinggoing to besubmitted?"Clientrequestsyearly salesreportClient hasneveraccessedtheir merchantportal"Can youplease hold"*backgroundnoises*Merchantwith NSFWlocationname boards5+ Salescallstaken inone day125+Filingssubmittedin one dayQBOAccountwithissuesClient askswhy we arewithdrawingmoney fromtheir accountClientleaves inthe middleof webchat"Thevoicemailboxis full" (or notset up)Client received anotice from thestate - regardinga tax type DAVOdoesn't handleClient repliesto email withmultiplequestions withjust "Yes""I received afailingcredentialsemail and I'mnot sure what iswrong"Client callsback 3 ormore timeswhile Ops isoccupied

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Merchant says "Dayvo" or "Davos"
  2. 20+ New boards in one day
  3. Client is driving while calling/chatting us
  4. Client refers to the state department of revenue as the IRS
  5. Client calls to update something they could update in their merchant portal
  6. "I need assistance doing X on my Clover device.."
  7. Call lasts longer than 20 minutes
  8. One or more of the autofilers is broken
  9. Client asks if we work with Shopify/ecommerce
  10. "When is my filing going to be submitted?"
  11. Client requests yearly sales report
  12. Client has never accessed their merchant portal
  13. "Can you please hold" *background noises*
  14. Merchant with NSFW location name boards
  15. 5+ Sales calls taken in one day
  16. 125+ Filings submitted in one day
  17. QBO Account with issues
  18. Client asks why we are withdrawing money from their account
  19. Client leaves in the middle of webchat
  20. "The voicemailbox is full" (or not set up)
  21. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  22. Client replies to email with multiple questions with just "Yes"
  23. "I received a failing credentials email and I'm not sure what is wrong"
  24. Client calls back 3 or more times while Ops is occupied