Client refersto the statedepartmentof revenueas the IRS"Thevoicemailboxis full" (or notset up)Client calls toupdatesomething theycould update intheir merchantportalClientrequestsyearly salesreportClient repliesto email withmultiplequestions withjust "Yes"QBOAccountwithissuesMerchantsays"Dayvo" or"Davos"Merchantwith NSFWlocationname boards20+ Newboards inone day"When ismy filinggoing to besubmitted?""I received afailingcredentialsemail and I'mnot sure what iswrong"One or moreof theautofilers isbroken"I needassistancedoing X onmy Cloverdevice.."125+Filingssubmittedin one dayClient askswhy we arewithdrawingmoney fromtheir account"Can youplease hold"*backgroundnoises*Client callsback 3 ormore timeswhile Ops isoccupied5+ Salescallstaken inone dayClient isdriving whilecalling/chattingusClient asks if wework withShopify/ecommerceClientleaves inthe middleof webchatClient received anotice from thestate - regardinga tax type DAVOdoesn't handleCall lastslongerthan 20minutesClient hasneveraccessedtheir merchantportalClient refersto the statedepartmentof revenueas the IRS"Thevoicemailboxis full" (or notset up)Client calls toupdatesomething theycould update intheir merchantportalClientrequestsyearly salesreportClient repliesto email withmultiplequestions withjust "Yes"QBOAccountwithissuesMerchantsays"Dayvo" or"Davos"Merchantwith NSFWlocationname boards20+ Newboards inone day"When ismy filinggoing to besubmitted?""I received afailingcredentialsemail and I'mnot sure what iswrong"One or moreof theautofilers isbroken"I needassistancedoing X onmy Cloverdevice.."125+Filingssubmittedin one dayClient askswhy we arewithdrawingmoney fromtheir account"Can youplease hold"*backgroundnoises*Client callsback 3 ormore timeswhile Ops isoccupied5+ Salescallstaken inone dayClient isdriving whilecalling/chattingusClient asks if wework withShopify/ecommerceClientleaves inthe middleof webchatClient received anotice from thestate - regardinga tax type DAVOdoesn't handleCall lastslongerthan 20minutesClient hasneveraccessedtheir merchantportal

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client refers to the state department of revenue as the IRS
  2. "The voicemailbox is full" (or not set up)
  3. Client calls to update something they could update in their merchant portal
  4. Client requests yearly sales report
  5. Client replies to email with multiple questions with just "Yes"
  6. QBO Account with issues
  7. Merchant says "Dayvo" or "Davos"
  8. Merchant with NSFW location name boards
  9. 20+ New boards in one day
  10. "When is my filing going to be submitted?"
  11. "I received a failing credentials email and I'm not sure what is wrong"
  12. One or more of the autofilers is broken
  13. "I need assistance doing X on my Clover device.."
  14. 125+ Filings submitted in one day
  15. Client asks why we are withdrawing money from their account
  16. "Can you please hold" *background noises*
  17. Client calls back 3 or more times while Ops is occupied
  18. 5+ Sales calls taken in one day
  19. Client is driving while calling/chatting us
  20. Client asks if we work with Shopify/ecommerce
  21. Client leaves in the middle of webchat
  22. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  23. Call lasts longer than 20 minutes
  24. Client has never accessed their merchant portal