(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client replies to email with multiple questions with just "Yes"
Client asks why we are withdrawing money from their account
Client has never accessed their merchant portal
Call lasts longer than 20 minutes
Client leaves in the middle of webchat
"The voicemailbox is full" (or not set up)
"I received a failing credentials email and I'm not sure what is wrong"
Client requests yearly sales report
"I need assistance doing X on my Clover device.."
Client refers to the state department of revenue as the IRS
"Can you please hold" *background noises*
5+ Sales calls taken in one day
125+ Filings submitted in one day
Client asks if we work with Shopify/ecommerce
One or more of the autofilers is broken
Client calls to update something they could update in their merchant portal
Merchant says "Dayvo" or "Davos"
Client received a notice from the state - regarding a tax type DAVO doesn't handle
QBO Account with issues
Merchant with NSFW location name boards
"When is my filing going to be submitted?"
Client is driving while calling/chatting us
20+ New boards in one day
Client calls back 3 or more times while Ops is occupied
