(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Client replies to email with multiple questions with just "Yes"
Client requests yearly sales report
Merchant says "Dayvo" or "Davos"
Client leaves in the middle of webchat
One or more of the autofilers is broken
Client calls back 3 or more times while Ops is occupied
"When is my filing going to be submitted?"
Merchant with NSFW location name boards
"I need assistance doing X on my Clover device.."
Client has never accessed their merchant portal
Client asks if we work with Shopify/ecommerce
Client is driving while calling/chatting us
125+ Filings submitted in one day
Call lasts longer than 20 minutes
Client received a notice from the state - regarding a tax type DAVO doesn't handle
"The voicemailbox is full" (or not set up)
5+ Sales calls taken in one day
Client calls to update something they could update in their merchant portal
QBO Account with issues
"I received a failing credentials email and I'm not sure what is wrong"
Client asks why we are withdrawing money from their account
20+ New boards in one day
"Can you please hold" *background noises*
Client refers to the state department of revenue as the IRS