"When ismy filinggoing to besubmitted?"5+ Salescallstaken inone day"I received afailingcredentialsemail and I'mnot sure what iswrong"20+ Newboards inone dayClientrequestsyearly salesreportCall lastslongerthan 20minutesQBOAccountwithissuesClient calls toupdatesomething theycould update intheir merchantportalClient askswhy we arewithdrawingmoney fromtheir account"Thevoicemailboxis full" (or notset up)Client asks if wework withShopify/ecommerceClient callsback 3 ormore timeswhile Ops isoccupiedClient hasneveraccessedtheir merchantportalClient isdriving whilecalling/chattingusClientleaves inthe middleof webchatMerchantwith NSFWlocationname boardsClient repliesto email withmultiplequestions withjust "Yes""I needassistancedoing X onmy Cloverdevice.."Client received anotice from thestate - regardinga tax type DAVOdoesn't handle"Can youplease hold"*backgroundnoises*One or moreof theautofilers isbrokenClient refersto the statedepartmentof revenueas the IRSMerchantsays"Dayvo" or"Davos"125+Filingssubmittedin one day"When ismy filinggoing to besubmitted?"5+ Salescallstaken inone day"I received afailingcredentialsemail and I'mnot sure what iswrong"20+ Newboards inone dayClientrequestsyearly salesreportCall lastslongerthan 20minutesQBOAccountwithissuesClient calls toupdatesomething theycould update intheir merchantportalClient askswhy we arewithdrawingmoney fromtheir account"Thevoicemailboxis full" (or notset up)Client asks if wework withShopify/ecommerceClient callsback 3 ormore timeswhile Ops isoccupiedClient hasneveraccessedtheir merchantportalClient isdriving whilecalling/chattingusClientleaves inthe middleof webchatMerchantwith NSFWlocationname boardsClient repliesto email withmultiplequestions withjust "Yes""I needassistancedoing X onmy Cloverdevice.."Client received anotice from thestate - regardinga tax type DAVOdoesn't handle"Can youplease hold"*backgroundnoises*One or moreof theautofilers isbrokenClient refersto the statedepartmentof revenueas the IRSMerchantsays"Dayvo" or"Davos"125+Filingssubmittedin one day

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "When is my filing going to be submitted?"
  2. 5+ Sales calls taken in one day
  3. "I received a failing credentials email and I'm not sure what is wrong"
  4. 20+ New boards in one day
  5. Client requests yearly sales report
  6. Call lasts longer than 20 minutes
  7. QBO Account with issues
  8. Client calls to update something they could update in their merchant portal
  9. Client asks why we are withdrawing money from their account
  10. "The voicemailbox is full" (or not set up)
  11. Client asks if we work with Shopify/ecommerce
  12. Client calls back 3 or more times while Ops is occupied
  13. Client has never accessed their merchant portal
  14. Client is driving while calling/chatting us
  15. Client leaves in the middle of webchat
  16. Merchant with NSFW location name boards
  17. Client replies to email with multiple questions with just "Yes"
  18. "I need assistance doing X on my Clover device.."
  19. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  20. "Can you please hold" *background noises*
  21. One or more of the autofilers is broken
  22. Client refers to the state department of revenue as the IRS
  23. Merchant says "Dayvo" or "Davos"
  24. 125+ Filings submitted in one day