Client hasneveraccessedtheir merchantportalCall lastslongerthan 20minutesMerchantwith NSFWlocationname boards125+Filingssubmittedin one day5+ Salescallstaken inone dayClientleaves inthe middleof webchatClient asks if wework withShopify/ecommerceClient refersto the statedepartmentof revenueas the IRSClientrequestsyearly salesreportClient calls toupdatesomething theycould update intheir merchantportalOne or moreof theautofilers isbrokenClient isdriving whilecalling/chattingusClient repliesto email withmultiplequestions withjust "Yes""Can youplease hold"*backgroundnoises*Client askswhy we arewithdrawingmoney fromtheir account"When ismy filinggoing to besubmitted?""I received afailingcredentialsemail and I'mnot sure what iswrong"20+ Newboards inone day"Thevoicemailboxis full" (or notset up)QBOAccountwithissues"I needassistancedoing X onmy Cloverdevice.."Client received anotice from thestate - regardinga tax type DAVOdoesn't handleMerchantsays"Dayvo" or"Davos"Client callsback 3 ormore timeswhile Ops isoccupiedClient hasneveraccessedtheir merchantportalCall lastslongerthan 20minutesMerchantwith NSFWlocationname boards125+Filingssubmittedin one day5+ Salescallstaken inone dayClientleaves inthe middleof webchatClient asks if wework withShopify/ecommerceClient refersto the statedepartmentof revenueas the IRSClientrequestsyearly salesreportClient calls toupdatesomething theycould update intheir merchantportalOne or moreof theautofilers isbrokenClient isdriving whilecalling/chattingusClient repliesto email withmultiplequestions withjust "Yes""Can youplease hold"*backgroundnoises*Client askswhy we arewithdrawingmoney fromtheir account"When ismy filinggoing to besubmitted?""I received afailingcredentialsemail and I'mnot sure what iswrong"20+ Newboards inone day"Thevoicemailboxis full" (or notset up)QBOAccountwithissues"I needassistancedoing X onmy Cloverdevice.."Client received anotice from thestate - regardinga tax type DAVOdoesn't handleMerchantsays"Dayvo" or"Davos"Client callsback 3 ormore timeswhile Ops isoccupied

DAVO Daily Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client has never accessed their merchant portal
  2. Call lasts longer than 20 minutes
  3. Merchant with NSFW location name boards
  4. 125+ Filings submitted in one day
  5. 5+ Sales calls taken in one day
  6. Client leaves in the middle of webchat
  7. Client asks if we work with Shopify/ecommerce
  8. Client refers to the state department of revenue as the IRS
  9. Client requests yearly sales report
  10. Client calls to update something they could update in their merchant portal
  11. One or more of the autofilers is broken
  12. Client is driving while calling/chatting us
  13. Client replies to email with multiple questions with just "Yes"
  14. "Can you please hold" *background noises*
  15. Client asks why we are withdrawing money from their account
  16. "When is my filing going to be submitted?"
  17. "I received a failing credentials email and I'm not sure what is wrong"
  18. 20+ New boards in one day
  19. "The voicemailbox is full" (or not set up)
  20. QBO Account with issues
  21. "I need assistance doing X on my Clover device.."
  22. Client received a notice from the state - regarding a tax type DAVO doesn't handle
  23. Merchant says "Dayvo" or "Davos"
  24. Client calls back 3 or more times while Ops is occupied