(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client replies to email with multiple questions with just "Yes"
Client leaves in the middle of webchat
Client refers to the state department of revenue as the IRS
Client has never accessed their merchant portal
Call lasts longer than 20 minutes
"I need assistance doing X on my Clover device.."
Client asks if we work with Shopify/ecommerce
20+ New boards in one day
Client requests yearly sales report
"The voicemailbox is full" (or not set up)
"Can you please hold" *background noises*
Client is driving while calling/chatting us
5+ Sales calls taken in one day
Client calls to update something they could update in their merchant portal
Merchant says "Dayvo" or "Davos"
125+ Filings submitted in one day
Client asks why we are withdrawing money from their account
Client calls back 3 or more times while Ops is occupied
"I received a failing credentials email and I'm not sure what is wrong"
QBO Account with issues
Merchant with NSFW location name boards
Client received a notice from the state - regarding a tax type DAVO doesn't handle
