(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Merchant with NSFW location name boards
"When is my filing going to be submitted?"
"Can you please hold" *background noises*
Client has never accessed their merchant portal
20+ New boards in one day
Client requests yearly sales report
Merchant says "Dayvo" or "Davos"
Client replies to email with multiple questions with just "Yes"
Client calls to update something they could update in their merchant portal
Client asks why we are withdrawing money from their account
Client refers to the state department of revenue as the IRS
Call lasts longer than 20 minutes
Client is driving while calling/chatting us
5+ Sales calls taken in one day
Client calls back 3 or more times while Ops is occupied
Client leaves in the middle of webchat
125+ Filings submitted in one day
Client received a notice from the state - regarding a tax type DAVO doesn't handle
"The voicemailbox is full" (or not set up)
"I received a failing credentials email and I'm not sure what is wrong"
