(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client has never accessed their merchant portal
Call lasts longer than 20 minutes
Merchant with NSFW location name boards
125+ Filings submitted in one day
5+ Sales calls taken in one day
Client leaves in the middle of webchat
Client asks if we work with Shopify/ecommerce
Client refers to the state department of revenue as the IRS
Client requests yearly sales report
Client calls to update something they could update in their merchant portal
One or more of the autofilers is broken
Client is driving while calling/chatting us
Client replies to email with multiple questions with just "Yes"
"Can you please hold" *background noises*
Client asks why we are withdrawing money from their account
"When is my filing going to be submitted?"
"I received a failing credentials email and I'm not sure what is wrong"
20+ New boards in one day
"The voicemailbox is full" (or not set up)
QBO Account with issues
"I need assistance doing X on my Clover device.."
Client received a notice from the state - regarding a tax type DAVO doesn't handle
Merchant says "Dayvo" or "Davos"
Client calls back 3 or more times while Ops is occupied