Customertries toproselytize"Whydidn't youcontactme?"Freebottlesent"I didn'torderthis!"Politicalquestions orconversationRequestfor sourceofingredientsCancelorderCalls tomake adoctor'sappointment"I want toorderFocus." Noother infogivenRefuses tobelieve CCdoesn'tworkAsks the repwhere theyare located,specificallyRepapologizesCoupon notreflected onreminderemail priceWants toreplaceAREDS2with BLFrequencychangeWants freeshipping butnosubscription"Fake"bottle(labelchange)ThinksBPA freemeans nochargeIn storerequest ExpiredcreditcardChangedmind AFTERorderprocessedStep bystepassistanceon websiteDoesn'thave acreditcardWebsitedifficulties"My doctortold me tocall you." Noother infogivenPut therep onholdOff thewalladvice orstatementDeceasedEyedroprequestReceiptrequest orcomplaintRefuses tobelieve theydon't havean accountwith us.Customertries toproselytize"Whydidn't youcontactme?"Freebottlesent"I didn'torderthis!"Politicalquestions orconversationRequestfor sourceofingredientsCancelorderCalls tomake adoctor'sappointment"I want toorderFocus." Noother infogivenRefuses tobelieve CCdoesn'tworkAsks the repwhere theyare located,specificallyRepapologizesCoupon notreflected onreminderemail priceWants toreplaceAREDS2with BLFrequencychangeWants freeshipping butnosubscription"Fake"bottle(labelchange)ThinksBPA freemeans nochargeIn storerequest ExpiredcreditcardChangedmind AFTERorderprocessedStep bystepassistanceon websiteDoesn'thave acreditcardWebsitedifficulties"My doctortold me tocall you." Noother infogivenPut therep onholdOff thewalladvice orstatementDeceasedEyedroprequestReceiptrequest orcomplaintRefuses tobelieve theydon't havean accountwith us.

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer tries to proselytize
  2. "Why didn't you contact me?"
  3. Free bottle sent
  4. "I didn't order this!"
  5. Political questions or conversation
  6. Request for source of ingredients
  7. Cancel order
  8. Calls to make a doctor's appointment
  9. "I want to order Focus." No other info given
  10. Refuses to believe CC doesn't work
  11. Asks the rep where they are located, specifically
  12. Rep apologizes
  13. Coupon not reflected on reminder email price
  14. Wants to replace AREDS2 with BL
  15. Frequency change
  16. Wants free shipping but no subscription
  17. "Fake" bottle (label change)
  18. Thinks BPA free means no charge
  19. In store request
  20. Expired credit card
  21. Changed mind AFTER order processed
  22. Step by step assistance on website
  23. Doesn't have a credit card
  24. Website difficulties
  25. "My doctor told me to call you." No other info given
  26. Put the rep on hold
  27. Off the wall advice or statement
  28. Deceased
  29. Eye drop request
  30. Receipt request or complaint
  31. Refuses to believe they don't have an account with us.