You can't make appointments for stickers? customer messes up employee name shane mentions cats customer has service light on after service No one can find Chris "I was told it would take an hour." customer swears What's Greenshield? customer asks where to go for service we do not have any loaners TPMS light is still on customer gets kicked out of dealership Is this covered under warranty? "it's only an oil change" person calls wrong # I'm dropping off, but waiting Sales said I could swing on through customer walks in for service customer hangs up on you No, this is Toyota and Ford Greenfield someone asks for Troy customer asks if anyone speaks spanish Where's Mansfield? customer yells about wait time You can't make appointments for stickers? customer messes up employee name shane mentions cats customer has service light on after service No one can find Chris "I was told it would take an hour." customer swears What's Greenshield? customer asks where to go for service we do not have any loaners TPMS light is still on customer gets kicked out of dealership Is this covered under warranty? "it's only an oil change" person calls wrong # I'm dropping off, but waiting Sales said I could swing on through customer walks in for service customer hangs up on you No, this is Toyota and Ford Greenfield someone asks for Troy customer asks if anyone speaks spanish Where's Mansfield? customer yells about wait time
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-You can't make appointments for stickers?
B-customer messes up employee name
I-shane mentions cats
B-customer has service light on after service
O-No one can find Chris
I-"I was told it would take an hour."
N-customer swears
O-What's Greenshield?
G-customer asks where to go for service
G-we do not have any loaners
O-TPMS light is still on
I-customer gets kicked out of dealership
B-Is this covered under warranty?
N-"it's only an oil change"
B-person calls wrong #
N-I'm dropping off, but waiting
I-Sales said I could swing on through
N-customer walks in for service
B-customer hangs up on you
O-No, this is Toyota and Ford Greenfield
G-someone asks for Troy
O-customer asks if anyone speaks spanish
I-Where's Mansfield?
G-customer yells about wait time