customer gets kicked out of dealership I'm dropping off, but waiting customer walks in for service "it's only an oil change" customer hangs up on you Where's Mansfield? No, this is Toyota and Ford Greenfield customer swears customer asks if anyone speaks spanish Is this covered under warranty? someone asks for Troy No one can find Chris we do not have any loaners TPMS light is still on customer messes up employee name customer asks where to go for service customer has service light on after service Sales said I could swing on through customer yells about wait time "I was told it would take an hour." What's Greenshield? You can't make appointments for stickers? shane mentions cats person calls wrong # customer gets kicked out of dealership I'm dropping off, but waiting customer walks in for service "it's only an oil change" customer hangs up on you Where's Mansfield? No, this is Toyota and Ford Greenfield customer swears customer asks if anyone speaks spanish Is this covered under warranty? someone asks for Troy No one can find Chris we do not have any loaners TPMS light is still on customer messes up employee name customer asks where to go for service customer has service light on after service Sales said I could swing on through customer yells about wait time "I was told it would take an hour." What's Greenshield? You can't make appointments for stickers? shane mentions cats person calls wrong #
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-customer gets kicked out of dealership
N-I'm dropping off, but waiting
N-customer walks in for service
N-"it's only an oil change"
B-customer hangs up on you
I-Where's Mansfield?
O-No, this is Toyota and Ford Greenfield
N-customer swears
O-customer asks if anyone speaks spanish
B-Is this covered under warranty?
G-someone asks for Troy
O-No one can find Chris
G-we do not have any loaners
O-TPMS light is still on
B-customer messes up employee name
G-customer asks where to go for service
B-customer has service light on after service
I-Sales said I could swing on through
G-customer yells about wait time
I-"I was told it would take an hour."
O-What's Greenshield?
G-You can't make appointments for stickers?
I-shane mentions cats
B-person calls wrong #