DemonstrateSequencingbetweenEspresso &CBSSay"ThankYou" firstSample a trayof yourfavoritebeverage/foodWrite a kindmessage ona cup for acustomerMake acustomerlaughTell acustomera jokeHold the dooropen forsomeone andwelcomethemFind outwheresomeone istravelingfromLearn 5 newcustomernames inone shiftCompleteDaypartTeamworkCardFind out thename of acustomer'sdogOffer a"pupaccino"to a furryfriendThank acustomer byname in thedrive-thruIntroduceyourself toa newcustomerComplimenta customeryou don'trecognizeCompletethe Ready-Set-GoChecklistCompleteStoreWalk CardTell anotherpartnersomething youare grateful forabout themOffer a cafecustomer acup of waterSequenceWarmingcorrectly for5 minutesRecognizeanother partnerwith a GreenApron card forConnectionHelp acustomerjoinStarbucksRewardsModelauthenticconnectionfor anotherpartnerAsk aboutcorrect namespelling orpronunciationDemonstrateSequencingbetweenEspresso &CBSSay"ThankYou" firstSample a trayof yourfavoritebeverage/foodWrite a kindmessage ona cup for acustomerMake acustomerlaughTell acustomera jokeHold the dooropen forsomeone andwelcomethemFind outwheresomeone istravelingfromLearn 5 newcustomernames inone shiftCompleteDaypartTeamworkCardFind out thename of acustomer'sdogOffer a"pupaccino"to a furryfriendThank acustomer byname in thedrive-thruIntroduceyourself toa newcustomerComplimenta customeryou don'trecognizeCompletethe Ready-Set-GoChecklistCompleteStoreWalk CardTell anotherpartnersomething youare grateful forabout themOffer a cafecustomer acup of waterSequenceWarmingcorrectly for5 minutesRecognizeanother partnerwith a GreenApron card forConnectionHelp acustomerjoinStarbucksRewardsModelauthenticconnectionfor anotherpartnerAsk aboutcorrect namespelling orpronunciation

Wildly Important Goals BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Demonstrate Sequencing between Espresso & CBS
  2. Say "Thank You" first
  3. Sample a tray of your favorite beverage/food
  4. Write a kind message on a cup for a customer
  5. Make a customer laugh
  6. Tell a customer a joke
  7. Hold the door open for someone and welcome them
  8. Find out where someone is traveling from
  9. Learn 5 new customer names in one shift
  10. Complete Daypart Teamwork Card
  11. Find out the name of a customer's dog
  12. Offer a "pupaccino" to a furry friend
  13. Thank a customer by name in the drive-thru
  14. Introduce yourself to a new customer
  15. Compliment a customer you don't recognize
  16. Complete the Ready-Set-Go Checklist
  17. Complete Store Walk Card
  18. Tell another partner something you are grateful for about them
  19. Offer a cafe customer a cup of water
  20. Sequence Warming correctly for 5 minutes
  21. Recognize another partner with a Green Apron card for Connection
  22. Help a customer join Starbucks Rewards
  23. Model authentic connection for another partner
  24. Ask about correct name spelling or pronunciation