Caller thanked counselor Hang up/silent call Mentioned COVID-19 Found us online 3rd party call Asked all risk assessment Qs Gave resource: SAMHSA Gave resource: Warmline Caller age 65+ Support system identified Calling back = part of safety plan Waited 15+ min. for a call Found us from school No thoughts of suicide today Found us from therapist Asked all demographics Asked starting SRI Out-of- state caller Deescalated ending SRI Gave resource: 211 Gave resource: Teen Line “J Doe” caller (anonymous) Caller under age 18 “Have you eaten anything today?” Strong counselor rapport! Teen Line call Recognized ambivalence “What’s going on today?” Offered follow- up call Prank call Established Caller/Caller Alert DDH call “We’re here 24/7” 911 Diversion call “What are you going to do after this call?” ““Have you ever called a line like this before?” Caller thanked counselor Hang up/silent call Mentioned COVID-19 Found us online 3rd party call Asked all risk assessment Qs Gave resource: SAMHSA Gave resource: Warmline Caller age 65+ Support system identified Calling back = part of safety plan Waited 15+ min. for a call Found us from school No thoughts of suicide today Found us from therapist Asked all demographics Asked starting SRI Out-of- state caller Deescalated ending SRI Gave resource: 211 Gave resource: Teen Line “J Doe” caller (anonymous) Caller under age 18 “Have you eaten anything today?” Strong counselor rapport! Teen Line call Recognized ambivalence “What’s going on today?” Offered follow- up call Prank call Established Caller/Caller Alert DDH call “We’re here 24/7” 911 Diversion call “What are you going to do after this call?” ““Have you ever called a line like this before?”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caller thanked counselor
Hang up/silent call
Mentioned COVID-19
Found us online
3rd party call
Asked all risk assessment Qs
Gave resource: SAMHSA
Gave resource: Warmline
Caller age 65+
Support system identified
Calling back = part of safety plan
Waited 15+ min. for a call
Found us from school
No thoughts of suicide today
Found us from therapist
Asked all demographics
Asked starting SRI
Out-of-state caller
Deescalated ending SRI
Gave resource: 211
Gave resource: Teen Line
“J Doe” caller (anonymous)
Caller under age 18
“Have you eaten anything today?”
Strong counselor rapport!
Teen Line call
Recognized ambivalence
“What’s going on today?”
Offered follow-up call
Prank call
Established Caller/Caller Alert
DDH call
“We’re here 24/7”
911 Diversion call
“What are you going to do after this call?”
““Have you ever called a line like this before?”