MentionedCOVID-19Asked allriskassessmentQsFoundus fromtherapistCallerthankedcounselor“We’rehere24/7”Callingback = partof safetyplanAsked alldemographicsFoundusonline“Have youeatenanythingtoday?”RecognizedambivalenceDDHcallPrankcall3rdpartycallAskedstartingSRI911DiversioncallGaveresource:WarmlineNothoughtsof suicidetoday““Have youever called aline like thisbefore?”Hangup/silentcallOut-of-statecallerOfferedfollow-up callTeenLinecallEstablishedCaller/CallerAlert“J Doe”caller(anonymous)Waited15+ min.for a callCallerage65+Foundus fromschoolGaveresource:211Deescalatedending SRIGaveresource:TeenLine“What areyou goingto do afterthis call?”Callerunderage 18Gaveresource:SAMHSAStrongcounselorrapport!Supportsystemidentified“What’sgoing ontoday?”MentionedCOVID-19Asked allriskassessmentQsFoundus fromtherapistCallerthankedcounselor“We’rehere24/7”Callingback = partof safetyplanAsked alldemographicsFoundusonline“Have youeatenanythingtoday?”RecognizedambivalenceDDHcallPrankcall3rdpartycallAskedstartingSRI911DiversioncallGaveresource:WarmlineNothoughtsof suicidetoday““Have youever called aline like thisbefore?”Hangup/silentcallOut-of-statecallerOfferedfollow-up callTeenLinecallEstablishedCaller/CallerAlert“J Doe”caller(anonymous)Waited15+ min.for a callCallerage65+Foundus fromschoolGaveresource:211Deescalatedending SRIGaveresource:TeenLine“What areyou goingto do afterthis call?”Callerunderage 18Gaveresource:SAMHSAStrongcounselorrapport!Supportsystemidentified“What’sgoing ontoday?”

Listen In Bingo! (June 2021) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentioned COVID-19
  2. Asked all risk assessment Qs
  3. Found us from therapist
  4. Caller thanked counselor
  5. “We’re here 24/7”
  6. Calling back = part of safety plan
  7. Asked all demographics
  8. Found us online
  9. “Have you eaten anything today?”
  10. Recognized ambivalence
  11. DDH call
  12. Prank call
  13. 3rd party call
  14. Asked starting SRI
  15. 911 Diversion call
  16. Gave resource: Warmline
  17. No thoughts of suicide today
  18. ““Have you ever called a line like this before?”
  19. Hang up/silent call
  20. Out-of-state caller
  21. Offered follow-up call
  22. Teen Line call
  23. Established Caller/Caller Alert
  24. “J Doe” caller (anonymous)
  25. Waited 15+ min. for a call
  26. Caller age 65+
  27. Found us from school
  28. Gave resource: 211
  29. Deescalated ending SRI
  30. Gave resource: Teen Line
  31. “What are you going to do after this call?”
  32. Caller under age 18
  33. Gave resource: SAMHSA
  34. Strong counselor rapport!
  35. Support system identified
  36. “What’s going on today?”