Multipletickets fromsame personfor sameissueRidiculouslybad ways ofexplainingissuesAnswers'Yes' tomultiplechoicequestionsDoes notrespond fordays untilticket isclosedDoes notfollowinstructionsConfusionon whichprogramthey arereferring toRequests aremote inand promptis declinedCalls viaextensionRepliesafter tickethas beenclosedDoes notanswerwhen wecall backAsks us toremote in &they ignorepromptOpens anew ticketinstead ofreplying toold oneLackscommonsenseNeverchangedpasswordfromSetup@123FixedbyrebootIt is only anemergencywhen theydeem soCallsmultipletimes backto backReplies"Now"...2hrs laterReceivean "Out ofoffice"replyDoes notprovideany detailsof issueAsks aboutmultipleissue insame ticketMentionshaving anerror butdoes not saywhichIgnoresquestionsUsesEmail asVPNaddressMultipletickets fromsame personfor sameissueRidiculouslybad ways ofexplainingissuesAnswers'Yes' tomultiplechoicequestionsDoes notrespond fordays untilticket isclosedDoes notfollowinstructionsConfusionon whichprogramthey arereferring toRequests aremote inand promptis declinedCalls viaextensionRepliesafter tickethas beenclosedDoes notanswerwhen wecall backAsks us toremote in &they ignorepromptOpens anew ticketinstead ofreplying toold oneLackscommonsenseNeverchangedpasswordfromSetup@123FixedbyrebootIt is only anemergencywhen theydeem soCallsmultipletimes backto backReplies"Now"...2hrs laterReceivean "Out ofoffice"replyDoes notprovideany detailsof issueAsks aboutmultipleissue insame ticketMentionshaving anerror butdoes not saywhichIgnoresquestionsUsesEmail asVPNaddress

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Multiple tickets from same person for same issue
  2. Ridiculously bad ways of explaining issues
  3. Answers 'Yes' to multiple choice questions
  4. Does not respond for days until ticket is closed
  5. Does not follow instructions
  6. Confusion on which program they are referring to
  7. Requests a remote in and prompt is declined
  8. Calls via extension
  9. Replies after ticket has been closed
  10. Does not answer when we call back
  11. Asks us to remote in & they ignore prompt
  12. Opens a new ticket instead of replying to old one
  13. Lacks common sense
  14. Never changed password from Setup@123
  15. Fixed by reboot
  16. It is only an emergency when they deem so
  17. Calls multiple times back to back
  18. Replies "Now"...2 hrs later
  19. Receive an "Out of office" reply
  20. Does not provide any details of issue
  21. Asks about multiple issue in same ticket
  22. Mentions having an error but does not say which
  23. Ignores questions
  24. Uses Email as VPN address