Does notprovideany detailsof issueCallsmultipletimes backto backRepliesafter tickethas beenclosedRequests aremote inand promptis declinedIgnoresquestionsFixedbyrebootRidiculouslybad ways ofexplainingissuesOpens anew ticketinstead ofreplying toold oneReceivean "Out ofoffice"replyDoes notanswerwhen wecall backUsesEmail asVPNaddressDoes notrespond fordays untilticket isclosedAnswers'Yes' tomultiplechoicequestionsAsks us toremote in &they ignorepromptMentionshaving anerror butdoes not saywhichDoes notfollowinstructionsReplies"Now"...2hrs laterLackscommonsenseConfusionon whichprogramthey arereferring toIt is only anemergencywhen theydeem soNeverchangedpasswordfromSetup@123Calls viaextensionMultipletickets fromsame personfor sameissueAsks aboutmultipleissue insame ticketDoes notprovideany detailsof issueCallsmultipletimes backto backRepliesafter tickethas beenclosedRequests aremote inand promptis declinedIgnoresquestionsFixedbyrebootRidiculouslybad ways ofexplainingissuesOpens anew ticketinstead ofreplying toold oneReceivean "Out ofoffice"replyDoes notanswerwhen wecall backUsesEmail asVPNaddressDoes notrespond fordays untilticket isclosedAnswers'Yes' tomultiplechoicequestionsAsks us toremote in &they ignorepromptMentionshaving anerror butdoes not saywhichDoes notfollowinstructionsReplies"Now"...2hrs laterLackscommonsenseConfusionon whichprogramthey arereferring toIt is only anemergencywhen theydeem soNeverchangedpasswordfromSetup@123Calls viaextensionMultipletickets fromsame personfor sameissueAsks aboutmultipleissue insame ticket

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Does not provide any details of issue
  2. Calls multiple times back to back
  3. Replies after ticket has been closed
  4. Requests a remote in and prompt is declined
  5. Ignores questions
  6. Fixed by reboot
  7. Ridiculously bad ways of explaining issues
  8. Opens a new ticket instead of replying to old one
  9. Receive an "Out of office" reply
  10. Does not answer when we call back
  11. Uses Email as VPN address
  12. Does not respond for days until ticket is closed
  13. Answers 'Yes' to multiple choice questions
  14. Asks us to remote in & they ignore prompt
  15. Mentions having an error but does not say which
  16. Does not follow instructions
  17. Replies "Now"...2 hrs later
  18. Lacks common sense
  19. Confusion on which program they are referring to
  20. It is only an emergency when they deem so
  21. Never changed password from Setup@123
  22. Calls via extension
  23. Multiple tickets from same person for same issue
  24. Asks about multiple issue in same ticket