NeverchangedpasswordfromSetup@123Does notprovideany detailsof issueUsesEmail asVPNaddressRepliesafter tickethas beenclosedDoes notanswerwhen wecall backCallsmultipletimes backto backAnswers'Yes' tomultiplechoicequestionsReceivean "Out ofoffice"replyDoes notrespond fordays untilticket isclosedConfusionon whichprogramthey arereferring toAsks us toremote in &they ignorepromptCalls viaextensionRidiculouslybad ways ofexplainingissuesLackscommonsenseMentionshaving anerror butdoes not saywhichReplies"Now"...2hrs laterRequests aremote inand promptis declinedMultipletickets fromsame personfor sameissueIt is only anemergencywhen theydeem soDoes notfollowinstructionsFixedbyrebootAsks aboutmultipleissue insame ticketOpens anew ticketinstead ofreplying toold oneIgnoresquestionsNeverchangedpasswordfromSetup@123Does notprovideany detailsof issueUsesEmail asVPNaddressRepliesafter tickethas beenclosedDoes notanswerwhen wecall backCallsmultipletimes backto backAnswers'Yes' tomultiplechoicequestionsReceivean "Out ofoffice"replyDoes notrespond fordays untilticket isclosedConfusionon whichprogramthey arereferring toAsks us toremote in &they ignorepromptCalls viaextensionRidiculouslybad ways ofexplainingissuesLackscommonsenseMentionshaving anerror butdoes not saywhichReplies"Now"...2hrs laterRequests aremote inand promptis declinedMultipletickets fromsame personfor sameissueIt is only anemergencywhen theydeem soDoes notfollowinstructionsFixedbyrebootAsks aboutmultipleissue insame ticketOpens anew ticketinstead ofreplying toold oneIgnoresquestions

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Never changed password from Setup@123
  2. Does not provide any details of issue
  3. Uses Email as VPN address
  4. Replies after ticket has been closed
  5. Does not answer when we call back
  6. Calls multiple times back to back
  7. Answers 'Yes' to multiple choice questions
  8. Receive an "Out of office" reply
  9. Does not respond for days until ticket is closed
  10. Confusion on which program they are referring to
  11. Asks us to remote in & they ignore prompt
  12. Calls via extension
  13. Ridiculously bad ways of explaining issues
  14. Lacks common sense
  15. Mentions having an error but does not say which
  16. Replies "Now"...2 hrs later
  17. Requests a remote in and prompt is declined
  18. Multiple tickets from same person for same issue
  19. It is only an emergency when they deem so
  20. Does not follow instructions
  21. Fixed by reboot
  22. Asks about multiple issue in same ticket
  23. Opens a new ticket instead of replying to old one
  24. Ignores questions