Calls viaextensionReceivean "Out ofoffice"replyMultipletickets fromsame personfor sameissueIt is only anemergencywhen theydeem soReplies"Now"...2hrs laterDoes notfollowinstructionsDoes notanswerwhen wecall backRequests aremote inand promptis declinedFixedbyrebootDoes notprovideany detailsof issueAsks us toremote in &they ignorepromptCallsmultipletimes backto backUsesEmail asVPNaddressAnswers'Yes' tomultiplechoicequestionsAsks aboutmultipleissue insame ticketDoes notrespond fordays untilticket isclosedMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedRidiculouslybad ways ofexplainingissuesConfusionon whichprogramthey arereferring toLackscommonsenseIgnoresquestionsNeverchangedpasswordfromSetup@123Opens anew ticketinstead ofreplying toold oneCalls viaextensionReceivean "Out ofoffice"replyMultipletickets fromsame personfor sameissueIt is only anemergencywhen theydeem soReplies"Now"...2hrs laterDoes notfollowinstructionsDoes notanswerwhen wecall backRequests aremote inand promptis declinedFixedbyrebootDoes notprovideany detailsof issueAsks us toremote in &they ignorepromptCallsmultipletimes backto backUsesEmail asVPNaddressAnswers'Yes' tomultiplechoicequestionsAsks aboutmultipleissue insame ticketDoes notrespond fordays untilticket isclosedMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedRidiculouslybad ways ofexplainingissuesConfusionon whichprogramthey arereferring toLackscommonsenseIgnoresquestionsNeverchangedpasswordfromSetup@123Opens anew ticketinstead ofreplying toold one

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls via extension
  2. Receive an "Out of office" reply
  3. Multiple tickets from same person for same issue
  4. It is only an emergency when they deem so
  5. Replies "Now"...2 hrs later
  6. Does not follow instructions
  7. Does not answer when we call back
  8. Requests a remote in and prompt is declined
  9. Fixed by reboot
  10. Does not provide any details of issue
  11. Asks us to remote in & they ignore prompt
  12. Calls multiple times back to back
  13. Uses Email as VPN address
  14. Answers 'Yes' to multiple choice questions
  15. Asks about multiple issue in same ticket
  16. Does not respond for days until ticket is closed
  17. Mentions having an error but does not say which
  18. Replies after ticket has been closed
  19. Ridiculously bad ways of explaining issues
  20. Confusion on which program they are referring to
  21. Lacks common sense
  22. Ignores questions
  23. Never changed password from Setup@123
  24. Opens a new ticket instead of replying to old one