IgnoresquestionsDoes notanswerwhen wecall backReceivean "Out ofoffice"replyDoes notrespond fordays untilticket isclosedMultipletickets fromsame personfor sameissueAsks us toremote in &they ignorepromptRidiculouslybad ways ofexplainingissuesLackscommonsenseDoes notprovideany detailsof issueCalls viaextensionFixedbyrebootAnswers'Yes' tomultiplechoicequestionsRequests aremote inand promptis declinedDoes notfollowinstructionsCallsmultipletimes backto backAsks aboutmultipleissue insame ticketConfusionon whichprogramthey arereferring toIt is only anemergencywhen theydeem soNeverchangedpasswordfromSetup@123Repliesafter tickethas beenclosedUsesEmail asVPNaddressMentionshaving anerror butdoes not saywhichReplies"Now"...2hrs laterOpens anew ticketinstead ofreplying toold oneIgnoresquestionsDoes notanswerwhen wecall backReceivean "Out ofoffice"replyDoes notrespond fordays untilticket isclosedMultipletickets fromsame personfor sameissueAsks us toremote in &they ignorepromptRidiculouslybad ways ofexplainingissuesLackscommonsenseDoes notprovideany detailsof issueCalls viaextensionFixedbyrebootAnswers'Yes' tomultiplechoicequestionsRequests aremote inand promptis declinedDoes notfollowinstructionsCallsmultipletimes backto backAsks aboutmultipleissue insame ticketConfusionon whichprogramthey arereferring toIt is only anemergencywhen theydeem soNeverchangedpasswordfromSetup@123Repliesafter tickethas beenclosedUsesEmail asVPNaddressMentionshaving anerror butdoes not saywhichReplies"Now"...2hrs laterOpens anew ticketinstead ofreplying toold one

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ignores questions
  2. Does not answer when we call back
  3. Receive an "Out of office" reply
  4. Does not respond for days until ticket is closed
  5. Multiple tickets from same person for same issue
  6. Asks us to remote in & they ignore prompt
  7. Ridiculously bad ways of explaining issues
  8. Lacks common sense
  9. Does not provide any details of issue
  10. Calls via extension
  11. Fixed by reboot
  12. Answers 'Yes' to multiple choice questions
  13. Requests a remote in and prompt is declined
  14. Does not follow instructions
  15. Calls multiple times back to back
  16. Asks about multiple issue in same ticket
  17. Confusion on which program they are referring to
  18. It is only an emergency when they deem so
  19. Never changed password from Setup@123
  20. Replies after ticket has been closed
  21. Uses Email as VPN address
  22. Mentions having an error but does not say which
  23. Replies "Now"...2 hrs later
  24. Opens a new ticket instead of replying to old one