Does notanswerwhen wecall backOpens anew ticketinstead ofreplying toold oneDoes notfollowinstructionsReplies"Now"...2hrs laterNeverchangedpasswordfromSetup@123Does notrespond fordays untilticket isclosedUsesEmail asVPNaddressLackscommonsenseAnswers'Yes' tomultiplechoicequestionsMultipletickets fromsame personfor sameissueDoes notprovideany detailsof issueConfusionon whichprogramthey arereferring toCalls viaextensionReceivean "Out ofoffice"replyAsks aboutmultipleissue insame ticketRequests aremote inand promptis declinedIgnoresquestionsFixedbyrebootRidiculouslybad ways ofexplainingissuesCallsmultipletimes backto backAsks us toremote in &they ignorepromptIt is only anemergencywhen theydeem soMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedDoes notanswerwhen wecall backOpens anew ticketinstead ofreplying toold oneDoes notfollowinstructionsReplies"Now"...2hrs laterNeverchangedpasswordfromSetup@123Does notrespond fordays untilticket isclosedUsesEmail asVPNaddressLackscommonsenseAnswers'Yes' tomultiplechoicequestionsMultipletickets fromsame personfor sameissueDoes notprovideany detailsof issueConfusionon whichprogramthey arereferring toCalls viaextensionReceivean "Out ofoffice"replyAsks aboutmultipleissue insame ticketRequests aremote inand promptis declinedIgnoresquestionsFixedbyrebootRidiculouslybad ways ofexplainingissuesCallsmultipletimes backto backAsks us toremote in &they ignorepromptIt is only anemergencywhen theydeem soMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosed

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Does not answer when we call back
  2. Opens a new ticket instead of replying to old one
  3. Does not follow instructions
  4. Replies "Now"...2 hrs later
  5. Never changed password from Setup@123
  6. Does not respond for days until ticket is closed
  7. Uses Email as VPN address
  8. Lacks common sense
  9. Answers 'Yes' to multiple choice questions
  10. Multiple tickets from same person for same issue
  11. Does not provide any details of issue
  12. Confusion on which program they are referring to
  13. Calls via extension
  14. Receive an "Out of office" reply
  15. Asks about multiple issue in same ticket
  16. Requests a remote in and prompt is declined
  17. Ignores questions
  18. Fixed by reboot
  19. Ridiculously bad ways of explaining issues
  20. Calls multiple times back to back
  21. Asks us to remote in & they ignore prompt
  22. It is only an emergency when they deem so
  23. Mentions having an error but does not say which
  24. Replies after ticket has been closed