Does notfollowinstructionsFixedbyrebootMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedOpens anew ticketinstead ofreplying toold oneConfusionon whichprogramthey arereferring toAsks us toremote in &they ignorepromptAsks aboutmultipleissue insame ticketCalls viaextensionReceivean "Out ofoffice"replyLackscommonsenseRequests aremote inand promptis declinedDoes notrespond fordays untilticket isclosedReplies"Now"...2hrs laterRidiculouslybad ways ofexplainingissuesUsesEmail asVPNaddressIt is only anemergencywhen theydeem soDoes notprovideany detailsof issueAnswers'Yes' tomultiplechoicequestionsDoes notanswerwhen wecall backMultipletickets fromsame personfor sameissueNeverchangedpasswordfromSetup@123Callsmultipletimes backto backIgnoresquestionsDoes notfollowinstructionsFixedbyrebootMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedOpens anew ticketinstead ofreplying toold oneConfusionon whichprogramthey arereferring toAsks us toremote in &they ignorepromptAsks aboutmultipleissue insame ticketCalls viaextensionReceivean "Out ofoffice"replyLackscommonsenseRequests aremote inand promptis declinedDoes notrespond fordays untilticket isclosedReplies"Now"...2hrs laterRidiculouslybad ways ofexplainingissuesUsesEmail asVPNaddressIt is only anemergencywhen theydeem soDoes notprovideany detailsof issueAnswers'Yes' tomultiplechoicequestionsDoes notanswerwhen wecall backMultipletickets fromsame personfor sameissueNeverchangedpasswordfromSetup@123Callsmultipletimes backto backIgnoresquestions

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Does not follow instructions
  2. Fixed by reboot
  3. Mentions having an error but does not say which
  4. Replies after ticket has been closed
  5. Opens a new ticket instead of replying to old one
  6. Confusion on which program they are referring to
  7. Asks us to remote in & they ignore prompt
  8. Asks about multiple issue in same ticket
  9. Calls via extension
  10. Receive an "Out of office" reply
  11. Lacks common sense
  12. Requests a remote in and prompt is declined
  13. Does not respond for days until ticket is closed
  14. Replies "Now"...2 hrs later
  15. Ridiculously bad ways of explaining issues
  16. Uses Email as VPN address
  17. It is only an emergency when they deem so
  18. Does not provide any details of issue
  19. Answers 'Yes' to multiple choice questions
  20. Does not answer when we call back
  21. Multiple tickets from same person for same issue
  22. Never changed password from Setup@123
  23. Calls multiple times back to back
  24. Ignores questions