Requests aremote inand promptis declinedDoes notrespond fordays untilticket isclosedCalls viaextensionMultipletickets fromsame personfor sameissueReceivean "Out ofoffice"replyFixedbyrebootAsks us toremote in &they ignorepromptRepliesafter tickethas beenclosedDoes notfollowinstructionsMentionshaving anerror butdoes not saywhichDoes notanswerwhen wecall backUsesEmail asVPNaddressRidiculouslybad ways ofexplainingissuesAnswers'Yes' tomultiplechoicequestionsNeverchangedpasswordfromSetup@123Does notprovideany detailsof issueLackscommonsenseAsks aboutmultipleissue insame ticketOpens anew ticketinstead ofreplying toold oneReplies"Now"...2hrs laterCallsmultipletimes backto backIt is only anemergencywhen theydeem soIgnoresquestionsConfusionon whichprogramthey arereferring toRequests aremote inand promptis declinedDoes notrespond fordays untilticket isclosedCalls viaextensionMultipletickets fromsame personfor sameissueReceivean "Out ofoffice"replyFixedbyrebootAsks us toremote in &they ignorepromptRepliesafter tickethas beenclosedDoes notfollowinstructionsMentionshaving anerror butdoes not saywhichDoes notanswerwhen wecall backUsesEmail asVPNaddressRidiculouslybad ways ofexplainingissuesAnswers'Yes' tomultiplechoicequestionsNeverchangedpasswordfromSetup@123Does notprovideany detailsof issueLackscommonsenseAsks aboutmultipleissue insame ticketOpens anew ticketinstead ofreplying toold oneReplies"Now"...2hrs laterCallsmultipletimes backto backIt is only anemergencywhen theydeem soIgnoresquestionsConfusionon whichprogramthey arereferring to

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Requests a remote in and prompt is declined
  2. Does not respond for days until ticket is closed
  3. Calls via extension
  4. Multiple tickets from same person for same issue
  5. Receive an "Out of office" reply
  6. Fixed by reboot
  7. Asks us to remote in & they ignore prompt
  8. Replies after ticket has been closed
  9. Does not follow instructions
  10. Mentions having an error but does not say which
  11. Does not answer when we call back
  12. Uses Email as VPN address
  13. Ridiculously bad ways of explaining issues
  14. Answers 'Yes' to multiple choice questions
  15. Never changed password from Setup@123
  16. Does not provide any details of issue
  17. Lacks common sense
  18. Asks about multiple issue in same ticket
  19. Opens a new ticket instead of replying to old one
  20. Replies "Now"...2 hrs later
  21. Calls multiple times back to back
  22. It is only an emergency when they deem so
  23. Ignores questions
  24. Confusion on which program they are referring to