Multipletickets fromsame personfor sameissueMentionshaving anerror butdoes not saywhichOpens anew ticketinstead ofreplying toold oneRepliesafter tickethas beenclosedAnswers'Yes' tomultiplechoicequestionsDoes notfollowinstructionsUsesEmail asVPNaddressCalls viaextensionConfusionon whichprogramthey arereferring toNeverchangedpasswordfromSetup@123Ridiculouslybad ways ofexplainingissuesReceivean "Out ofoffice"replyDoes notprovideany detailsof issueIt is only anemergencywhen theydeem soDoes notanswerwhen wecall backCallsmultipletimes backto backIgnoresquestionsRequests aremote inand promptis declinedLackscommonsenseAsks aboutmultipleissue insame ticketDoes notrespond fordays untilticket isclosedFixedbyrebootAsks us toremote in &they ignorepromptReplies"Now"...2hrs laterMultipletickets fromsame personfor sameissueMentionshaving anerror butdoes not saywhichOpens anew ticketinstead ofreplying toold oneRepliesafter tickethas beenclosedAnswers'Yes' tomultiplechoicequestionsDoes notfollowinstructionsUsesEmail asVPNaddressCalls viaextensionConfusionon whichprogramthey arereferring toNeverchangedpasswordfromSetup@123Ridiculouslybad ways ofexplainingissuesReceivean "Out ofoffice"replyDoes notprovideany detailsof issueIt is only anemergencywhen theydeem soDoes notanswerwhen wecall backCallsmultipletimes backto backIgnoresquestionsRequests aremote inand promptis declinedLackscommonsenseAsks aboutmultipleissue insame ticketDoes notrespond fordays untilticket isclosedFixedbyrebootAsks us toremote in &they ignorepromptReplies"Now"...2hrs later

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Multiple tickets from same person for same issue
  2. Mentions having an error but does not say which
  3. Opens a new ticket instead of replying to old one
  4. Replies after ticket has been closed
  5. Answers 'Yes' to multiple choice questions
  6. Does not follow instructions
  7. Uses Email as VPN address
  8. Calls via extension
  9. Confusion on which program they are referring to
  10. Never changed password from Setup@123
  11. Ridiculously bad ways of explaining issues
  12. Receive an "Out of office" reply
  13. Does not provide any details of issue
  14. It is only an emergency when they deem so
  15. Does not answer when we call back
  16. Calls multiple times back to back
  17. Ignores questions
  18. Requests a remote in and prompt is declined
  19. Lacks common sense
  20. Asks about multiple issue in same ticket
  21. Does not respond for days until ticket is closed
  22. Fixed by reboot
  23. Asks us to remote in & they ignore prompt
  24. Replies "Now"...2 hrs later