Does notanswerwhen wecall backAnswers'Yes' tomultiplechoicequestionsOpens anew ticketinstead ofreplying toold oneMultipletickets fromsame personfor sameissueAsks aboutmultipleissue insame ticketCallsmultipletimes backto backNeverchangedpasswordfromSetup@123Replies"Now"...2hrs laterIgnoresquestionsRidiculouslybad ways ofexplainingissuesFixedbyrebootReceivean "Out ofoffice"replyCalls viaextensionMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedDoes notprovideany detailsof issueUsesEmail asVPNaddressRequests aremote inand promptis declinedDoes notrespond fordays untilticket isclosedAsks us toremote in &they ignorepromptDoes notfollowinstructionsIt is only anemergencywhen theydeem soLackscommonsenseConfusionon whichprogramthey arereferring toDoes notanswerwhen wecall backAnswers'Yes' tomultiplechoicequestionsOpens anew ticketinstead ofreplying toold oneMultipletickets fromsame personfor sameissueAsks aboutmultipleissue insame ticketCallsmultipletimes backto backNeverchangedpasswordfromSetup@123Replies"Now"...2hrs laterIgnoresquestionsRidiculouslybad ways ofexplainingissuesFixedbyrebootReceivean "Out ofoffice"replyCalls viaextensionMentionshaving anerror butdoes not saywhichRepliesafter tickethas beenclosedDoes notprovideany detailsof issueUsesEmail asVPNaddressRequests aremote inand promptis declinedDoes notrespond fordays untilticket isclosedAsks us toremote in &they ignorepromptDoes notfollowinstructionsIt is only anemergencywhen theydeem soLackscommonsenseConfusionon whichprogramthey arereferring to

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Does not answer when we call back
  2. Answers 'Yes' to multiple choice questions
  3. Opens a new ticket instead of replying to old one
  4. Multiple tickets from same person for same issue
  5. Asks about multiple issue in same ticket
  6. Calls multiple times back to back
  7. Never changed password from Setup@123
  8. Replies "Now"...2 hrs later
  9. Ignores questions
  10. Ridiculously bad ways of explaining issues
  11. Fixed by reboot
  12. Receive an "Out of office" reply
  13. Calls via extension
  14. Mentions having an error but does not say which
  15. Replies after ticket has been closed
  16. Does not provide any details of issue
  17. Uses Email as VPN address
  18. Requests a remote in and prompt is declined
  19. Does not respond for days until ticket is closed
  20. Asks us to remote in & they ignore prompt
  21. Does not follow instructions
  22. It is only an emergency when they deem so
  23. Lacks common sense
  24. Confusion on which program they are referring to