It is only anemergencywhen theydeem soMentionshaving anerror butdoes not saywhichConfusionon whichprogramthey arereferring toReplies"Now"...2hrs laterNeverchangedpasswordfromSetup@123IgnoresquestionsCalls viaextensionDoes notanswerwhen wecall backDoes notrespond fordays untilticket isclosedUsesEmail asVPNaddressAnswers'Yes' tomultiplechoicequestionsReceivean "Out ofoffice"replyDoes notprovideany detailsof issueRequests aremote inand promptis declinedCallsmultipletimes backto backMultipletickets fromsame personfor sameissueRepliesafter tickethas beenclosedFixedbyrebootAsks aboutmultipleissue insame ticketRidiculouslybad ways ofexplainingissuesLackscommonsenseOpens anew ticketinstead ofreplying toold oneAsks us toremote in &they ignorepromptDoes notfollowinstructionsIt is only anemergencywhen theydeem soMentionshaving anerror butdoes not saywhichConfusionon whichprogramthey arereferring toReplies"Now"...2hrs laterNeverchangedpasswordfromSetup@123IgnoresquestionsCalls viaextensionDoes notanswerwhen wecall backDoes notrespond fordays untilticket isclosedUsesEmail asVPNaddressAnswers'Yes' tomultiplechoicequestionsReceivean "Out ofoffice"replyDoes notprovideany detailsof issueRequests aremote inand promptis declinedCallsmultipletimes backto backMultipletickets fromsame personfor sameissueRepliesafter tickethas beenclosedFixedbyrebootAsks aboutmultipleissue insame ticketRidiculouslybad ways ofexplainingissuesLackscommonsenseOpens anew ticketinstead ofreplying toold oneAsks us toremote in &they ignorepromptDoes notfollowinstructions

I.T LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It is only an emergency when they deem so
  2. Mentions having an error but does not say which
  3. Confusion on which program they are referring to
  4. Replies "Now"...2 hrs later
  5. Never changed password from Setup@123
  6. Ignores questions
  7. Calls via extension
  8. Does not answer when we call back
  9. Does not respond for days until ticket is closed
  10. Uses Email as VPN address
  11. Answers 'Yes' to multiple choice questions
  12. Receive an "Out of office" reply
  13. Does not provide any details of issue
  14. Requests a remote in and prompt is declined
  15. Calls multiple times back to back
  16. Multiple tickets from same person for same issue
  17. Replies after ticket has been closed
  18. Fixed by reboot
  19. Asks about multiple issue in same ticket
  20. Ridiculously bad ways of explaining issues
  21. Lacks common sense
  22. Opens a new ticket instead of replying to old one
  23. Asks us to remote in & they ignore prompt
  24. Does not follow instructions