(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Difference between what client says and what is happening
"It was new when I bought it!"
Client has pre-Windows 7 Machine
Remote Access Software
Client does not know any account passwords
"T-mobile told me I have AppleCare"
Client doesn't want to buy external storage media
"Just a quick question"
"I didn't know I had to leave it here for the Data Transfer"
Person stares at you while you're working with another client