(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-CD call type
I-LODT confirmation (self service or over the phone)
O-Joint holder call type
G-Utilized the letter delivery in the communications tab in Ease Admin
I-Bill pay call type
N-Rates call type (APY)
B-BONUS call type
G-CPR ID transfer
O-Funds transfer call type
B-Tax call type
O-Wire transfer call type
O-Zelle call type
G-Reviewed a banking product's features
B-Overdraft fee call type
N-NP (non-escalation) transfer
N-Provided account balance
B-CPR AA transfer
I-Submitted a Surprise & Delight
N-Submitted a High 5! call
I-Didn't have to call a GURU because you knew/could find the answer