(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-Submitted a Surprise & Delight
B-CPR AA transfer
I-LODT confirmation (self service or over the phone)
N-NP (non-escalation) transfer
O-Funds transfer call type
B-Overdraft fee call type
N-Provided account balance
B-Tax call type
I-Bill pay call type
I-Didn't have to call a GURU because you knew/could find the answer
I-Migration call type
G-Card activation call type
N-Submitted a High 5! call
G-Utilized the letter delivery in the communications tab in Ease Admin