(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took a payment in full
Convince a customer to pay their NSF
A customer stated that they never received their bill
A customer puts you on hold
Set up Autopay
Restore a customers service
A customer gave you a commendation
Take a payment for full past due balance
Experienced a system issue
Updated CBR/Email for a customer
Transferred a customer to BMX
Used Broadridge to review a notice
Updated credit rating
Took a business customers payment for at least $1000 for IB/OB/Chat or at least $5000 for ACT
A customer tells you a joke
Used Fiserv to locate a payment
Set up a DPA
Collect payment on a closed account
Set up a PYX
Worked a customers account who has the same name as you (first or last)
Took a residential customers payment for at least $500
A customer tells you about their vacation
De-escalated a customer
Have a customers whose first and last name begins with the same letter
