(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Updated CBR/Email for a customer
A customer tells you a joke
Set up a DPA
Set up a PYX
A customer tells you about their vacation
Restore a customers service
A customer puts you on hold
Used Broadridge to review a notice
Collect payment on a closed account
A customer gave you a commendation
Used Fiserv to locate a payment
De-escalated a customer
Set up Autopay
Took a payment in full
Take a payment for full past due balance
Experienced a system issue
Have a customers whose first and last name begins with the same letter
A customer stated that they never received their bill
Worked a customers account who has the same name as you (first or last)
Took a business customers payment for at least $1000 for IB/OB/Chat or at least $5000 for ACT
Took a residential customers payment for at least $500
