(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Restore a customers service
Set up Autopay
A customer gave you a commendation
A customer tells you about their vacation
Have a customers whose first and last name begins with the same letter
Transferred a customer to BMX
Take a payment for full past due balance
Set up a PYX
A customer puts you on hold
A customer tells you a joke
Experienced a system issue
Took a residential customers payment for at least $500
Collect payment on a closed account
Set up a DPA
Took a business customers payment for at least $1000 for IB/OB/Chat or at least $5000 for ACT
De-escalated a customer
Worked a customers account who has the same name as you (first or last)
Updated credit rating
A customer stated that they never received their bill
