(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set up a DPA
A customer tells you a joke
Take a payment for full past due balance
Set up Autopay
Convince a customer to pay their NSF
Took a payment in full
Experienced a system issue
Took a residential customers payment for at least $500
A customer tells you about their vacation
Updated credit rating
Took a business customers payment for at least $1000 for IB/OB/Chat or at least $5000 for ACT
A customer gave you a commendation
Worked a customers account who has the same name as you (first or last)
De-escalated a customer
Used Fiserv to locate a payment
Have a customers whose first and last name begins with the same letter
Set up a PYX
Transferred a customer to BMX
Collect payment on a closed account
Updated CBR/Email for a customer
A customer puts you on hold
A customer stated that they never received their bill
