(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A customer tells you a joke
Used Broadridge to review a notice
Restore a customers service
Updated CBR/Email for a customer
Used Fiserv to locate a payment
Set up a PYX
De-escalated a customer
Worked a customers account who has the same name as you (first or last)
Set up a DPA
Have a customers whose first and last name begins with the same letter
Experienced a system issue
Convince a customer to pay their NSF
A customer stated that they never received their bill
Transferred a customer to BMX
Collect payment on a closed account
Set up Autopay
A customer tells you about their vacation
Took a business customers payment for at least $1000 for IB/OB/Chat or at least $5000 for ACT
Took a residential customers payment for at least $500
