GaveAccountApplicationstatusElevatedSavingsinquiryTempactivateda cardDiscussedMigrationEmailabout whythere acctwas closedMade acustomer'sdayAnsweredVAquestionReceivedDocs forInfoUpdateUsedConfluenceDe-escalateda callLocate aDirectDepositCustomerThankedyouSubmitteda limitincreaserequestRefundCheckStatusSubmittedWUrequestUpdatedaddressCancelleda cardRequestcopy ofBankStatementInitiatedadisputeLaughedwith acustomerV2VcallUpdateda phonenumberSubmittedan InternalNote andesc to a diffdepartmentResolvedthe issueGaveAccountApplicationstatusElevatedSavingsinquiryTempactivateda cardDiscussedMigrationEmailabout whythere acctwas closedMade acustomer'sdayAnsweredVAquestionReceivedDocs forInfoUpdateUsedConfluenceDe-escalateda callLocate aDirectDepositCustomerThankedyouSubmitteda limitincreaserequestRefundCheckStatusSubmittedWUrequestUpdatedaddressCancelleda cardRequestcopy ofBankStatementInitiatedadisputeLaughedwith acustomerV2VcallUpdateda phonenumberSubmittedan InternalNote andesc to a diffdepartmentResolvedthe issue

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave Account Application status
  2. Elevated Savings inquiry
  3. Temp activated a card
  4. Discussed Migration
  5. Email about why there acct was closed
  6. Made a customer's day
  7. Answered VA question
  8. Received Docs for Info Update
  9. Used Confluence
  10. De-escalated a call
  11. Locate a Direct Deposit
  12. Customer Thanked you
  13. Submitted a limit increase request
  14. Refund Check Status
  15. Submitted WU request
  16. Updated address
  17. Cancelled a card
  18. Request copy of Bank Statement
  19. Initiated a dispute
  20. Laughed with a customer
  21. V2V call
  22. Updated a phone number
  23. Submitted an Internal Note and esc to a diff department
  24. Resolved the issue