SubmittedWUrequestUsedConfluenceLaughedwith acustomerInitiatedadisputeResolvedthe issueSubmitteda limitincreaserequestTempactivateda cardEmailabout whythere acctwas closedLocate aDirectDepositCancelleda cardUpdateda phonenumberAnsweredVAquestionDiscussedMigrationElevatedSavingsinquiryCustomerThankedyouV2VcallUpdatedaddressDe-escalateda callMade acustomer'sdayRequestcopy ofBankStatementRefundCheckStatusSubmittedan InternalNote andesc to a diffdepartmentGaveAccountApplicationstatusReceivedDocs forInfoUpdateSubmittedWUrequestUsedConfluenceLaughedwith acustomerInitiatedadisputeResolvedthe issueSubmitteda limitincreaserequestTempactivateda cardEmailabout whythere acctwas closedLocate aDirectDepositCancelleda cardUpdateda phonenumberAnsweredVAquestionDiscussedMigrationElevatedSavingsinquiryCustomerThankedyouV2VcallUpdatedaddressDe-escalateda callMade acustomer'sdayRequestcopy ofBankStatementRefundCheckStatusSubmittedan InternalNote andesc to a diffdepartmentGaveAccountApplicationstatusReceivedDocs forInfoUpdate

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted WU request
  2. Used Confluence
  3. Laughed with a customer
  4. Initiated a dispute
  5. Resolved the issue
  6. Submitted a limit increase request
  7. Temp activated a card
  8. Email about why there acct was closed
  9. Locate a Direct Deposit
  10. Cancelled a card
  11. Updated a phone number
  12. Answered VA question
  13. Discussed Migration
  14. Elevated Savings inquiry
  15. Customer Thanked you
  16. V2V call
  17. Updated address
  18. De-escalated a call
  19. Made a customer's day
  20. Request copy of Bank Statement
  21. Refund Check Status
  22. Submitted an Internal Note and esc to a diff department
  23. Gave Account Application status
  24. Received Docs for Info Update