RefundCheckStatusEmailabout whythere acctwas closedCustomerThankedyouUsedConfluenceLocate aDirectDepositUpdatedaddressSubmittedWUrequestRequestcopy ofBankStatementUpdateda phonenumberMade acustomer'sdayInitiatedadisputeSubmitteda limitincreaserequestSubmittedan InternalNote andesc to a diffdepartmentAnsweredVAquestionLaughedwith acustomerV2VcallGaveAccountApplicationstatusDe-escalateda callDiscussedMigrationTempactivateda cardCancelleda cardResolvedthe issueReceivedDocs forInfoUpdateElevatedSavingsinquiryRefundCheckStatusEmailabout whythere acctwas closedCustomerThankedyouUsedConfluenceLocate aDirectDepositUpdatedaddressSubmittedWUrequestRequestcopy ofBankStatementUpdateda phonenumberMade acustomer'sdayInitiatedadisputeSubmitteda limitincreaserequestSubmittedan InternalNote andesc to a diffdepartmentAnsweredVAquestionLaughedwith acustomerV2VcallGaveAccountApplicationstatusDe-escalateda callDiscussedMigrationTempactivateda cardCancelleda cardResolvedthe issueReceivedDocs forInfoUpdateElevatedSavingsinquiry

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refund Check Status
  2. Email about why there acct was closed
  3. Customer Thanked you
  4. Used Confluence
  5. Locate a Direct Deposit
  6. Updated address
  7. Submitted WU request
  8. Request copy of Bank Statement
  9. Updated a phone number
  10. Made a customer's day
  11. Initiated a dispute
  12. Submitted a limit increase request
  13. Submitted an Internal Note and esc to a diff department
  14. Answered VA question
  15. Laughed with a customer
  16. V2V call
  17. Gave Account Application status
  18. De-escalated a call
  19. Discussed Migration
  20. Temp activated a card
  21. Cancelled a card
  22. Resolved the issue
  23. Received Docs for Info Update
  24. Elevated Savings inquiry