ElevatedSavingsinquiryTempactivateda cardCancelleda cardGaveAccountApplicationstatusUsedConfluenceAnsweredVAquestionRequestcopy ofBankStatementRefundCheckStatusSubmittedan InternalNote andesc to a diffdepartmentDe-escalateda callLaughedwith acustomerReceivedDocs forInfoUpdateResolvedthe issueLocate aDirectDepositMade acustomer'sdayUpdateda phonenumberSubmittedWUrequestV2VcallCustomerThankedyouInitiatedadisputeDiscussedMigrationSubmitteda limitincreaserequestUpdatedaddressEmailabout whythere acctwas closedElevatedSavingsinquiryTempactivateda cardCancelleda cardGaveAccountApplicationstatusUsedConfluenceAnsweredVAquestionRequestcopy ofBankStatementRefundCheckStatusSubmittedan InternalNote andesc to a diffdepartmentDe-escalateda callLaughedwith acustomerReceivedDocs forInfoUpdateResolvedthe issueLocate aDirectDepositMade acustomer'sdayUpdateda phonenumberSubmittedWUrequestV2VcallCustomerThankedyouInitiatedadisputeDiscussedMigrationSubmitteda limitincreaserequestUpdatedaddressEmailabout whythere acctwas closed

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Elevated Savings inquiry
  2. Temp activated a card
  3. Cancelled a card
  4. Gave Account Application status
  5. Used Confluence
  6. Answered VA question
  7. Request copy of Bank Statement
  8. Refund Check Status
  9. Submitted an Internal Note and esc to a diff department
  10. De-escalated a call
  11. Laughed with a customer
  12. Received Docs for Info Update
  13. Resolved the issue
  14. Locate a Direct Deposit
  15. Made a customer's day
  16. Updated a phone number
  17. Submitted WU request
  18. V2V call
  19. Customer Thanked you
  20. Initiated a dispute
  21. Discussed Migration
  22. Submitted a limit increase request
  23. Updated address
  24. Email about why there acct was closed