DiscussedMigrationSubmitteda limitincreaserequestGaveAccountApplicationstatusEmailabout whythere acctwas closedSubmittedan InternalNote andesc to a diffdepartmentUpdatedaddressLaughedwith acustomerUpdateda phonenumberMade acustomer'sdayRefundCheckStatusElevatedSavingsinquiryLocate aDirectDepositInitiatedadisputeReceivedDocs forInfoUpdateRequestcopy ofBankStatementResolvedthe issueTempactivateda cardCustomerThankedyouCancelleda cardUsedConfluenceV2VcallAnsweredVAquestionDe-escalateda callSubmittedWUrequestDiscussedMigrationSubmitteda limitincreaserequestGaveAccountApplicationstatusEmailabout whythere acctwas closedSubmittedan InternalNote andesc to a diffdepartmentUpdatedaddressLaughedwith acustomerUpdateda phonenumberMade acustomer'sdayRefundCheckStatusElevatedSavingsinquiryLocate aDirectDepositInitiatedadisputeReceivedDocs forInfoUpdateRequestcopy ofBankStatementResolvedthe issueTempactivateda cardCustomerThankedyouCancelleda cardUsedConfluenceV2VcallAnsweredVAquestionDe-escalateda callSubmittedWUrequest

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discussed Migration
  2. Submitted a limit increase request
  3. Gave Account Application status
  4. Email about why there acct was closed
  5. Submitted an Internal Note and esc to a diff department
  6. Updated address
  7. Laughed with a customer
  8. Updated a phone number
  9. Made a customer's day
  10. Refund Check Status
  11. Elevated Savings inquiry
  12. Locate a Direct Deposit
  13. Initiated a dispute
  14. Received Docs for Info Update
  15. Request copy of Bank Statement
  16. Resolved the issue
  17. Temp activated a card
  18. Customer Thanked you
  19. Cancelled a card
  20. Used Confluence
  21. V2V call
  22. Answered VA question
  23. De-escalated a call
  24. Submitted WU request