(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used Confluence
Received Docs for Info Update
Email about why there acct was closed
Answered VA question
Cancelled a card
Initiated a dispute
Submitted a limit increase request
Elevated Savings inquiry
Discussed Migration
Request copy of Bank Statement
Made a customer's day
Updated address
Resolved the issue
Temp activated a card
Refund Check Status
Laughed with a customer
V2V call
De-escalated a call
Gave Account Application status
Customer Thanked you
Submitted an Internal Note and esc to a diff department
