(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Laughed with a customer
Answered VA question
V2V call
Discussed Migration
Request copy of Bank Statement
De-escalated a call
Customer Thanked you
Locate a Direct Deposit
Received Docs for Info Update
Elevated Savings inquiry
Email about why there acct was closed
Updated address
Used Confluence
Submitted WU request
Made a customer's day
Temp activated a card
Refund Check Status
Cancelled a card
Initiated a dispute
Submitted a limit increase request
Resolved the issue
Submitted an Internal Note and esc to a diff department
