(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refund Check Status
Initiated a dispute
Request copy of Bank Statement
Locate a Direct Deposit
Email about why there acct was closed
Updated address
Made a customer's day
Cancelled a card
Laughed with a customer
De-escalated a call
Elevated Savings inquiry
V2V call
Used Confluence
Received Docs for Info Update
Discussed Migration
Updated a phone number
Submitted a limit increase request
Submitted WU request
Gave Account Application status
Answered VA question
Resolved the issue
Submitted an Internal Note and esc to a diff department
