UsedConfluenceUpdatedaddressAnsweredVAquestionSubmittedan InternalNote andesc to a diffdepartmentSubmittedWUrequestRefundCheckStatusCustomerThankedyouInitiatedadisputeEmailabout whythere acctwas closedMade acustomer'sdayReceivedDocs forInfoUpdateResolvedthe issueElevatedSavingsinquiryRequestcopy ofBankStatementGaveAccountApplicationstatusDe-escalateda callLocate aDirectDepositCancelleda cardDiscussedMigrationUpdateda phonenumberLaughedwith acustomerTempactivateda cardSubmitteda limitincreaserequestV2VcallUsedConfluenceUpdatedaddressAnsweredVAquestionSubmittedan InternalNote andesc to a diffdepartmentSubmittedWUrequestRefundCheckStatusCustomerThankedyouInitiatedadisputeEmailabout whythere acctwas closedMade acustomer'sdayReceivedDocs forInfoUpdateResolvedthe issueElevatedSavingsinquiryRequestcopy ofBankStatementGaveAccountApplicationstatusDe-escalateda callLocate aDirectDepositCancelleda cardDiscussedMigrationUpdateda phonenumberLaughedwith acustomerTempactivateda cardSubmitteda limitincreaserequestV2Vcall

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Confluence
  2. Updated address
  3. Answered VA question
  4. Submitted an Internal Note and esc to a diff department
  5. Submitted WU request
  6. Refund Check Status
  7. Customer Thanked you
  8. Initiated a dispute
  9. Email about why there acct was closed
  10. Made a customer's day
  11. Received Docs for Info Update
  12. Resolved the issue
  13. Elevated Savings inquiry
  14. Request copy of Bank Statement
  15. Gave Account Application status
  16. De-escalated a call
  17. Locate a Direct Deposit
  18. Cancelled a card
  19. Discussed Migration
  20. Updated a phone number
  21. Laughed with a customer
  22. Temp activated a card
  23. Submitted a limit increase request
  24. V2V call