Submittedan InternalNote andesc to a diffdepartmentMade acustomer'sdayTempactivateda cardDiscussedMigrationRefundCheckStatusElevatedSavingsinquiryResolvedthe issueEmailabout whythere acctwas closedReceivedDocs forInfoUpdateCustomerThankedyouDe-escalateda callUpdateda phonenumberV2VcallUpdatedaddressGaveAccountApplicationstatusSubmittedWUrequestInitiatedadisputeRequestcopy ofBankStatementAnsweredVAquestionCancelleda cardLaughedwith acustomerSubmitteda limitincreaserequestUsedConfluenceLocate aDirectDepositSubmittedan InternalNote andesc to a diffdepartmentMade acustomer'sdayTempactivateda cardDiscussedMigrationRefundCheckStatusElevatedSavingsinquiryResolvedthe issueEmailabout whythere acctwas closedReceivedDocs forInfoUpdateCustomerThankedyouDe-escalateda callUpdateda phonenumberV2VcallUpdatedaddressGaveAccountApplicationstatusSubmittedWUrequestInitiatedadisputeRequestcopy ofBankStatementAnsweredVAquestionCancelleda cardLaughedwith acustomerSubmitteda limitincreaserequestUsedConfluenceLocate aDirectDeposit

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted an Internal Note and esc to a diff department
  2. Made a customer's day
  3. Temp activated a card
  4. Discussed Migration
  5. Refund Check Status
  6. Elevated Savings inquiry
  7. Resolved the issue
  8. Email about why there acct was closed
  9. Received Docs for Info Update
  10. Customer Thanked you
  11. De-escalated a call
  12. Updated a phone number
  13. V2V call
  14. Updated address
  15. Gave Account Application status
  16. Submitted WU request
  17. Initiated a dispute
  18. Request copy of Bank Statement
  19. Answered VA question
  20. Cancelled a card
  21. Laughed with a customer
  22. Submitted a limit increase request
  23. Used Confluence
  24. Locate a Direct Deposit