(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Locate a Direct Deposit
V2V call
Discussed Migration
Elevated Savings inquiry
Request copy of Bank Statement
Refund Check Status
Customer Thanked you
Updated address
Made a customer's day
Answered VA question
Gave Account Application status
Submitted a limit increase request
Used Confluence
Received Docs for Info Update
De-escalated a call
Submitted WU request
Cancelled a card
Initiated a dispute
Laughed with a customer
Submitted an Internal Note and esc to a diff department