Updateda phonenumberElevatedSavingsinquirySubmittedWUrequestV2VcallEmailabout whythere acctwas closedDe-escalateda callLaughedwith acustomerRefundCheckStatusTempactivateda cardLocate aDirectDepositGaveAccountApplicationstatusCancelleda cardSubmittedan InternalNote andesc to a diffdepartmentAnsweredVAquestionCustomerThankedyouUsedConfluenceResolvedthe issueDiscussedMigrationRequestcopy ofBankStatementReceivedDocs forInfoUpdateInitiatedadisputeSubmitteda limitincreaserequestUpdatedaddressMade acustomer'sdayUpdateda phonenumberElevatedSavingsinquirySubmittedWUrequestV2VcallEmailabout whythere acctwas closedDe-escalateda callLaughedwith acustomerRefundCheckStatusTempactivateda cardLocate aDirectDepositGaveAccountApplicationstatusCancelleda cardSubmittedan InternalNote andesc to a diffdepartmentAnsweredVAquestionCustomerThankedyouUsedConfluenceResolvedthe issueDiscussedMigrationRequestcopy ofBankStatementReceivedDocs forInfoUpdateInitiatedadisputeSubmitteda limitincreaserequestUpdatedaddressMade acustomer'sday

Team Slay-it Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated a phone number
  2. Elevated Savings inquiry
  3. Submitted WU request
  4. V2V call
  5. Email about why there acct was closed
  6. De-escalated a call
  7. Laughed with a customer
  8. Refund Check Status
  9. Temp activated a card
  10. Locate a Direct Deposit
  11. Gave Account Application status
  12. Cancelled a card
  13. Submitted an Internal Note and esc to a diff department
  14. Answered VA question
  15. Customer Thanked you
  16. Used Confluence
  17. Resolved the issue
  18. Discussed Migration
  19. Request copy of Bank Statement
  20. Received Docs for Info Update
  21. Initiated a dispute
  22. Submitted a limit increase request
  23. Updated address
  24. Made a customer's day