Upsold acustomerRemovedAuto-RenewUpdated acustomer'semailaddressSearchedan answeron SlackStansberryTerminalQuestionCreated asalesopportunityUpsold abundlingpackageAddedcustomerto Do NotPromoteDe-escalationcallSaved aservice thatwas OUTSIDEof a cashrefund windowDirectMailOrder CallProvidedWebsiteWalkthroughSentcustomerpasswordreset emailUpdateda CreditCardWebinarCallPlaceda neworderSaved aservice thatwas in acash refundwindow"FactoryReset" acustomer'spasswordLooked upcampaignsummarydetailsTransferredcall to theopportunityownerPlaced asupportticketRequestedto mergeaccountsResentconfirmationemailUsed theCryto-SlackchannelUpsold acustomerRemovedAuto-RenewUpdated acustomer'semailaddressSearchedan answeron SlackStansberryTerminalQuestionCreated asalesopportunityUpsold abundlingpackageAddedcustomerto Do NotPromoteDe-escalationcallSaved aservice thatwas OUTSIDEof a cashrefund windowDirectMailOrder CallProvidedWebsiteWalkthroughSentcustomerpasswordreset emailUpdateda CreditCardWebinarCallPlaceda neworderSaved aservice thatwas in acash refundwindow"FactoryReset" acustomer'spasswordLooked upcampaignsummarydetailsTransferredcall to theopportunityownerPlaced asupportticketRequestedto mergeaccountsResentconfirmationemailUsed theCryto-Slackchannel

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsold a customer
  2. Removed Auto-Renew
  3. Updated a customer's email address
  4. Searched an answer on Slack
  5. Stansberry Terminal Question
  6. Created a sales opportunity
  7. Upsold a bundling package
  8. Added customer to Do Not Promote
  9. De-escalation call
  10. Saved a service that was OUTSIDE of a cash refund window
  11. Direct Mail Order Call
  12. Provided Website Walkthrough
  13. Sent customer password reset email
  14. Updated a Credit Card
  15. Webinar Call
  16. Placed a new order
  17. Saved a service that was in a cash refund window
  18. "Factory Reset" a customer's password
  19. Looked up campaign summary details
  20. Transferred call to the opportunity owner
  21. Placed a support ticket
  22. Requested to merge accounts
  23. Resent confirmation email
  24. Used the Cryto-Slack channel