Sentcustomerpasswordreset emailResentconfirmationemailPlaced asupportticketSearchedan answeron SlackUsed theCryto-SlackchannelRemovedAuto-RenewProvidedWebsiteWalkthroughTransferredcall to theopportunityownerUpsold acustomerCreated asalesopportunityUpdated acustomer'semailaddressUpsold abundlingpackageSaved aservice thatwas OUTSIDEof a cashrefund windowAddedcustomerto Do NotPromotePlaceda neworderDe-escalationcall"FactoryReset" acustomer'spasswordRequestedto mergeaccountsStansberryTerminalQuestionLooked upcampaignsummarydetailsSaved aservice thatwas in acash refundwindowWebinarCallUpdateda CreditCardDirectMailOrder CallSentcustomerpasswordreset emailResentconfirmationemailPlaced asupportticketSearchedan answeron SlackUsed theCryto-SlackchannelRemovedAuto-RenewProvidedWebsiteWalkthroughTransferredcall to theopportunityownerUpsold acustomerCreated asalesopportunityUpdated acustomer'semailaddressUpsold abundlingpackageSaved aservice thatwas OUTSIDEof a cashrefund windowAddedcustomerto Do NotPromotePlaceda neworderDe-escalationcall"FactoryReset" acustomer'spasswordRequestedto mergeaccountsStansberryTerminalQuestionLooked upcampaignsummarydetailsSaved aservice thatwas in acash refundwindowWebinarCallUpdateda CreditCardDirectMailOrder Call

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent customer password reset email
  2. Resent confirmation email
  3. Placed a support ticket
  4. Searched an answer on Slack
  5. Used the Cryto-Slack channel
  6. Removed Auto-Renew
  7. Provided Website Walkthrough
  8. Transferred call to the opportunity owner
  9. Upsold a customer
  10. Created a sales opportunity
  11. Updated a customer's email address
  12. Upsold a bundling package
  13. Saved a service that was OUTSIDE of a cash refund window
  14. Added customer to Do Not Promote
  15. Placed a new order
  16. De-escalation call
  17. "Factory Reset" a customer's password
  18. Requested to merge accounts
  19. Stansberry Terminal Question
  20. Looked up campaign summary details
  21. Saved a service that was in a cash refund window
  22. Webinar Call
  23. Updated a Credit Card
  24. Direct Mail Order Call