Requestedto mergeaccountsUsed theCryto-SlackchannelStansberryTerminalQuestionSearchedan answeron SlackUpdated acustomer'semailaddressPlaced asupportticketSentcustomerpasswordreset emailResentconfirmationemailCreated asalesopportunityTransferredcall to theopportunityownerProvidedWebsiteWalkthroughRemovedAuto-RenewAddedcustomerto Do NotPromoteDirectMailOrder CallUpsold acustomerDe-escalationcallSaved aservice thatwas OUTSIDEof a cashrefund windowPlaceda neworderUpdateda CreditCard"FactoryReset" acustomer'spasswordSaved aservice thatwas in acash refundwindowUpsold abundlingpackageLooked upcampaignsummarydetailsWebinarCallRequestedto mergeaccountsUsed theCryto-SlackchannelStansberryTerminalQuestionSearchedan answeron SlackUpdated acustomer'semailaddressPlaced asupportticketSentcustomerpasswordreset emailResentconfirmationemailCreated asalesopportunityTransferredcall to theopportunityownerProvidedWebsiteWalkthroughRemovedAuto-RenewAddedcustomerto Do NotPromoteDirectMailOrder CallUpsold acustomerDe-escalationcallSaved aservice thatwas OUTSIDEof a cashrefund windowPlaceda neworderUpdateda CreditCard"FactoryReset" acustomer'spasswordSaved aservice thatwas in acash refundwindowUpsold abundlingpackageLooked upcampaignsummarydetailsWebinarCall

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Requested to merge accounts
  2. Used the Cryto-Slack channel
  3. Stansberry Terminal Question
  4. Searched an answer on Slack
  5. Updated a customer's email address
  6. Placed a support ticket
  7. Sent customer password reset email
  8. Resent confirmation email
  9. Created a sales opportunity
  10. Transferred call to the opportunity owner
  11. Provided Website Walkthrough
  12. Removed Auto-Renew
  13. Added customer to Do Not Promote
  14. Direct Mail Order Call
  15. Upsold a customer
  16. De-escalation call
  17. Saved a service that was OUTSIDE of a cash refund window
  18. Placed a new order
  19. Updated a Credit Card
  20. "Factory Reset" a customer's password
  21. Saved a service that was in a cash refund window
  22. Upsold a bundling package
  23. Looked up campaign summary details
  24. Webinar Call