StansberryTerminalQuestion"FactoryReset" acustomer'spasswordAddedcustomerto Do NotPromotePlaceda neworderResentconfirmationemailUpdateda CreditCardDe-escalationcallRequestedto mergeaccountsUpsold abundlingpackageProvidedWebsiteWalkthroughRemovedAuto-RenewPlaced asupportticketLooked upcampaignsummarydetailsDirectMailOrder CallCreated asalesopportunityWebinarCallUsed theCryto-SlackchannelSaved aservice thatwas in acash refundwindowSentcustomerpasswordreset emailTransferredcall to theopportunityownerSaved aservice thatwas OUTSIDEof a cashrefund windowUpdated acustomer'semailaddressSearchedan answeron SlackUpsold acustomerStansberryTerminalQuestion"FactoryReset" acustomer'spasswordAddedcustomerto Do NotPromotePlaceda neworderResentconfirmationemailUpdateda CreditCardDe-escalationcallRequestedto mergeaccountsUpsold abundlingpackageProvidedWebsiteWalkthroughRemovedAuto-RenewPlaced asupportticketLooked upcampaignsummarydetailsDirectMailOrder CallCreated asalesopportunityWebinarCallUsed theCryto-SlackchannelSaved aservice thatwas in acash refundwindowSentcustomerpasswordreset emailTransferredcall to theopportunityownerSaved aservice thatwas OUTSIDEof a cashrefund windowUpdated acustomer'semailaddressSearchedan answeron SlackUpsold acustomer

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stansberry Terminal Question
  2. "Factory Reset" a customer's password
  3. Added customer to Do Not Promote
  4. Placed a new order
  5. Resent confirmation email
  6. Updated a Credit Card
  7. De-escalation call
  8. Requested to merge accounts
  9. Upsold a bundling package
  10. Provided Website Walkthrough
  11. Removed Auto-Renew
  12. Placed a support ticket
  13. Looked up campaign summary details
  14. Direct Mail Order Call
  15. Created a sales opportunity
  16. Webinar Call
  17. Used the Cryto-Slack channel
  18. Saved a service that was in a cash refund window
  19. Sent customer password reset email
  20. Transferred call to the opportunity owner
  21. Saved a service that was OUTSIDE of a cash refund window
  22. Updated a customer's email address
  23. Searched an answer on Slack
  24. Upsold a customer