RemovedAuto-RenewSaved aservice thatwas in acash refundwindowRequestedto mergeaccountsAddedcustomerto Do NotPromoteTransferredcall to theopportunityownerWebinarCallPlaced asupportticketResentconfirmationemail"FactoryReset" acustomer'spasswordUpsold abundlingpackageStansberryTerminalQuestionUpdated acustomer'semailaddressProvidedWebsiteWalkthroughUsed theCryto-SlackchannelSearchedan answeron SlackSaved aservice thatwas OUTSIDEof a cashrefund windowUpsold acustomerLooked upcampaignsummarydetailsDirectMailOrder CallSentcustomerpasswordreset emailCreated asalesopportunityUpdateda CreditCardPlaceda neworderDe-escalationcallRemovedAuto-RenewSaved aservice thatwas in acash refundwindowRequestedto mergeaccountsAddedcustomerto Do NotPromoteTransferredcall to theopportunityownerWebinarCallPlaced asupportticketResentconfirmationemail"FactoryReset" acustomer'spasswordUpsold abundlingpackageStansberryTerminalQuestionUpdated acustomer'semailaddressProvidedWebsiteWalkthroughUsed theCryto-SlackchannelSearchedan answeron SlackSaved aservice thatwas OUTSIDEof a cashrefund windowUpsold acustomerLooked upcampaignsummarydetailsDirectMailOrder CallSentcustomerpasswordreset emailCreated asalesopportunityUpdateda CreditCardPlaceda neworderDe-escalationcall

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Removed Auto-Renew
  2. Saved a service that was in a cash refund window
  3. Requested to merge accounts
  4. Added customer to Do Not Promote
  5. Transferred call to the opportunity owner
  6. Webinar Call
  7. Placed a support ticket
  8. Resent confirmation email
  9. "Factory Reset" a customer's password
  10. Upsold a bundling package
  11. Stansberry Terminal Question
  12. Updated a customer's email address
  13. Provided Website Walkthrough
  14. Used the Cryto-Slack channel
  15. Searched an answer on Slack
  16. Saved a service that was OUTSIDE of a cash refund window
  17. Upsold a customer
  18. Looked up campaign summary details
  19. Direct Mail Order Call
  20. Sent customer password reset email
  21. Created a sales opportunity
  22. Updated a Credit Card
  23. Placed a new order
  24. De-escalation call