Sentcustomerpasswordreset emailUpsold abundlingpackageRemovedAuto-RenewDirectMailOrder CallUpdateda CreditCardSearchedan answeron SlackPlaceda neworderResentconfirmationemailWebinarCallRequestedto mergeaccountsAddedcustomerto Do NotPromote"FactoryReset" acustomer'spasswordTransferredcall to theopportunityownerCreated asalesopportunityUpsold acustomerSaved aservice thatwas in acash refundwindowLooked upcampaignsummarydetailsSaved aservice thatwas OUTSIDEof a cashrefund windowDe-escalationcallUpdated acustomer'semailaddressUsed theCryto-SlackchannelStansberryTerminalQuestionProvidedWebsiteWalkthroughPlaced asupportticketSentcustomerpasswordreset emailUpsold abundlingpackageRemovedAuto-RenewDirectMailOrder CallUpdateda CreditCardSearchedan answeron SlackPlaceda neworderResentconfirmationemailWebinarCallRequestedto mergeaccountsAddedcustomerto Do NotPromote"FactoryReset" acustomer'spasswordTransferredcall to theopportunityownerCreated asalesopportunityUpsold acustomerSaved aservice thatwas in acash refundwindowLooked upcampaignsummarydetailsSaved aservice thatwas OUTSIDEof a cashrefund windowDe-escalationcallUpdated acustomer'semailaddressUsed theCryto-SlackchannelStansberryTerminalQuestionProvidedWebsiteWalkthroughPlaced asupportticket

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent customer password reset email
  2. Upsold a bundling package
  3. Removed Auto-Renew
  4. Direct Mail Order Call
  5. Updated a Credit Card
  6. Searched an answer on Slack
  7. Placed a new order
  8. Resent confirmation email
  9. Webinar Call
  10. Requested to merge accounts
  11. Added customer to Do Not Promote
  12. "Factory Reset" a customer's password
  13. Transferred call to the opportunity owner
  14. Created a sales opportunity
  15. Upsold a customer
  16. Saved a service that was in a cash refund window
  17. Looked up campaign summary details
  18. Saved a service that was OUTSIDE of a cash refund window
  19. De-escalation call
  20. Updated a customer's email address
  21. Used the Cryto-Slack channel
  22. Stansberry Terminal Question
  23. Provided Website Walkthrough
  24. Placed a support ticket