De-escalationcallAddedcustomerto Do NotPromoteTransferredcall to theopportunityownerStansberryTerminalQuestionRemovedAuto-RenewWebinarCallResentconfirmationemailSentcustomerpasswordreset emailUpdated acustomer'semailaddressUsed theCryto-SlackchannelPlaced asupportticketSaved aservice thatwas OUTSIDEof a cashrefund windowUpdateda CreditCardUpsold acustomerProvidedWebsiteWalkthroughLooked upcampaignsummarydetailsPlaceda neworder"FactoryReset" acustomer'spasswordSearchedan answeron SlackDirectMailOrder CallSaved aservice thatwas in acash refundwindowCreated asalesopportunityUpsold abundlingpackageRequestedto mergeaccountsDe-escalationcallAddedcustomerto Do NotPromoteTransferredcall to theopportunityownerStansberryTerminalQuestionRemovedAuto-RenewWebinarCallResentconfirmationemailSentcustomerpasswordreset emailUpdated acustomer'semailaddressUsed theCryto-SlackchannelPlaced asupportticketSaved aservice thatwas OUTSIDEof a cashrefund windowUpdateda CreditCardUpsold acustomerProvidedWebsiteWalkthroughLooked upcampaignsummarydetailsPlaceda neworder"FactoryReset" acustomer'spasswordSearchedan answeron SlackDirectMailOrder CallSaved aservice thatwas in acash refundwindowCreated asalesopportunityUpsold abundlingpackageRequestedto mergeaccounts

Member Services Call Shadowing Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalation call
  2. Added customer to Do Not Promote
  3. Transferred call to the opportunity owner
  4. Stansberry Terminal Question
  5. Removed Auto-Renew
  6. Webinar Call
  7. Resent confirmation email
  8. Sent customer password reset email
  9. Updated a customer's email address
  10. Used the Cryto-Slack channel
  11. Placed a support ticket
  12. Saved a service that was OUTSIDE of a cash refund window
  13. Updated a Credit Card
  14. Upsold a customer
  15. Provided Website Walkthrough
  16. Looked up campaign summary details
  17. Placed a new order
  18. "Factory Reset" a customer's password
  19. Searched an answer on Slack
  20. Direct Mail Order Call
  21. Saved a service that was in a cash refund window
  22. Created a sales opportunity
  23. Upsold a bundling package
  24. Requested to merge accounts