Pinresetcheck for(any)limitsMigrationquestionsMobilewalletuseconfluenceDo abrandedclosingNotate anaccountwhile onthe callAcknowledgecustomerconcernuseamplitudeGet anaccountclosed forfraudget anaccountwith IOVprovideany slatempactivationDeclineCodesnotate last4 of thecardnumberDisputestatusupdateLoginissuesresearchnotesUseempathycheckloginhistory inCSTuseVisacatsanyescalationresolve aZD(pendingcounts)DisputeinitiationPinresetcheck for(any)limitsMigrationquestionsMobilewalletuseconfluenceDo abrandedclosingNotate anaccountwhile onthe callAcknowledgecustomerconcernuseamplitudeGet anaccountclosed forfraudget anaccountwith IOVprovideany slatempactivationDeclineCodesnotate last4 of thecardnumberDisputestatusupdateLoginissuesresearchnotesUseempathycheckloginhistory inCSTuseVisacatsanyescalationresolve aZD(pendingcounts)Disputeinitiation

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pin reset
  2. check for (any) limits
  3. Migration questions
  4. Mobile wallet
  5. use confluence
  6. Do a branded closing
  7. Notate an account while on the call
  8. Acknowledge customer concern
  9. use amplitude
  10. Get an account closed for fraud
  11. get an account with IOV
  12. provide any sla
  13. temp activation
  14. Decline Codes
  15. notate last 4 of the card number
  16. Dispute status update
  17. Login issues
  18. research notes
  19. Use empathy
  20. check login history in CST
  21. use Visa cats
  22. any escalation
  23. resolve a ZD (pending counts)
  24. Dispute initiation