Is it hotdownthere inPHX?DoubleJeopardy. Youtalked to thesame membertwice in oneday!Thanks formaking thissuch asimpleprocess!I have aQDRO, howmuch is myex gunnaget?"one quickquestion"that turnsinto 4 ormore.I calledSunlife, Theyhave NORECORDOF ME?I'm thebene-fish-RUR-aryWhat do youmean IFailedVerification?Howshould Ifill out thistax form?Are yousure thisisn't ascam?Verificationpushback"I'm notverified yet?!"I don't need aspousalconsent form,they told meit's fine.Hi, I'm amember...I can't login. What ismypassword?Memberproudlystates"I don't DOcomputers"I need YOUto changemy directdeposit forme!How much ismy ASRS lifeinsuranceworth?What daywill I bepaid thismonth?My "blank"died, How doI get theirretirementmoney?Replies "TheState" whenasked ER forverificationWhat is myvisioninsurance?Wait, I haveto payTAXES onthis?!Can't I justcome talk tosomeone inperson?Why do youmake thisprocessso hard for usOld Folks?!Is it hotdownthere inPHX?DoubleJeopardy. Youtalked to thesame membertwice in oneday!Thanks formaking thissuch asimpleprocess!I have aQDRO, howmuch is myex gunnaget?"one quickquestion"that turnsinto 4 ormore.I calledSunlife, Theyhave NORECORDOF ME?I'm thebene-fish-RUR-aryWhat do youmean IFailedVerification?Howshould Ifill out thistax form?Are yousure thisisn't ascam?Verificationpushback"I'm notverified yet?!"I don't need aspousalconsent form,they told meit's fine.Hi, I'm amember...I can't login. What ismypassword?Memberproudlystates"I don't DOcomputers"I need YOUto changemy directdeposit forme!How much ismy ASRS lifeinsuranceworth?What daywill I bepaid thismonth?My "blank"died, How doI get theirretirementmoney?Replies "TheState" whenasked ER forverificationWhat is myvisioninsurance?Wait, I haveto payTAXES onthis?!Can't I justcome talk tosomeone inperson?Why do youmake thisprocessso hard for usOld Folks?!

Member Question Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is it hot down there in PHX?
  2. Double Jeopardy. You talked to the same member twice in one day!
  3. Thanks for making this such a simple process!
  4. I have a QDRO, how much is my ex gunna get?
  5. "one quick question" that turns into 4 or more.
  6. I called Sunlife, They have NO RECORD OF ME?
  7. I'm the bene-fish-RUR-ary
  8. What do you mean I Failed Verification?
  9. How should I fill out this tax form?
  10. Are you sure this isn't a scam?
  11. Verification pushback "I'm not verified yet?! "
  12. I don't need a spousal consent form, they told me it's fine.
  13. Hi, I'm a member...
  14. I can't log in. What is my password?
  15. Member proudly states "I don't DO computers"
  16. I need YOU to change my direct deposit for me!
  17. How much is my ASRS life insurance worth?
  18. What day will I be paid this month?
  19. My "blank" died, How do I get their retirement money?
  20. Replies "The State" when asked ER for verification
  21. What is my vision insurance?
  22. Wait, I have to pay TAXES on this?!
  23. Can't I just come talk to someone in person?
  24. Why do you make this process so hard for us Old Folks?!