SenseofUrgencyReadEvery Outthis weekComing toTP withArea ofOpportunityListen toAnticipationCallUse anew HaloarticleWFHTalk OffConnectCX withBCWalk CXthroughProcessCheckingin withcustomeron HoldRemindto ResignContractsPSDReminderVerifyCallerEmailCX aTopNoCallbacksfor meConnectCX withSRDe-escalationWorkflowEmail CXFedExLabelNextStepsListen toAnticipationSnip24/7ChatFeatureCall CX backifdisconnectedWalk a cxthroughWarrantyOne andDoneCallSend CXuploadlinkSenseofUrgencyReadEvery Outthis weekComing toTP withArea ofOpportunityListen toAnticipationCallUse anew HaloarticleWFHTalk OffConnectCX withBCWalk CXthroughProcessCheckingin withcustomeron HoldRemindto ResignContractsPSDReminderVerifyCallerEmailCX aTopNoCallbacksfor meConnectCX withSRDe-escalationWorkflowEmail CXFedExLabelNextStepsListen toAnticipationSnip24/7ChatFeatureCall CX backifdisconnectedWalk a cxthroughWarrantyOne andDoneCallSend CXuploadlink

Anticipation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sense of Urgency
  2. Read Every Out this week
  3. Coming to TP with Area of Opportunity
  4. Listen to Anticipation Call
  5. Use a new Halo article
  6. WFH Talk Off
  7. Connect CX with BC
  8. Walk CX through Process
  9. Checking in with customer on Hold
  10. Remind to Resign Contracts
  11. PSD Reminder
  12. Verify Caller
  13. Email CX a Top
  14. No Callbacks for me
  15. Connect CX with SR
  16. De-escalation Workflow
  17. Email CX FedEx Label
  18. Next Steps
  19. Listen to Anticipation Snip
  20. 24/7 Chat Feature
  21. Call CX back if disconnected
  22. Walk a cx through Warranty
  23. One and Done Call
  24. Send CX upload link