WFHTalk OffOne andDoneCallListen toAnticipationCall24/7ChatFeaturePSDReminderConnectCX withSRCheckingin withcustomeron HoldEmailCX aTopConnectCX withBCComing toTP withArea ofOpportunityWalk CXthroughProcessNextStepsSend CXuploadlinkSenseofUrgencyUse anew HaloarticleDe-escalationWorkflowCall CX backifdisconnectedWalk a cxthroughWarrantyEmail CXFedExLabelVerifyCallerNoCallbacksfor meListen toAnticipationSnipReadEvery Outthis weekRemindto ResignContractsWFHTalk OffOne andDoneCallListen toAnticipationCall24/7ChatFeaturePSDReminderConnectCX withSRCheckingin withcustomeron HoldEmailCX aTopConnectCX withBCComing toTP withArea ofOpportunityWalk CXthroughProcessNextStepsSend CXuploadlinkSenseofUrgencyUse anew HaloarticleDe-escalationWorkflowCall CX backifdisconnectedWalk a cxthroughWarrantyEmail CXFedExLabelVerifyCallerNoCallbacksfor meListen toAnticipationSnipReadEvery Outthis weekRemindto ResignContracts

Anticipation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WFH Talk Off
  2. One and Done Call
  3. Listen to Anticipation Call
  4. 24/7 Chat Feature
  5. PSD Reminder
  6. Connect CX with SR
  7. Checking in with customer on Hold
  8. Email CX a Top
  9. Connect CX with BC
  10. Coming to TP with Area of Opportunity
  11. Walk CX through Process
  12. Next Steps
  13. Send CX upload link
  14. Sense of Urgency
  15. Use a new Halo article
  16. De-escalation Workflow
  17. Call CX back if disconnected
  18. Walk a cx through Warranty
  19. Email CX FedEx Label
  20. Verify Caller
  21. No Callbacks for me
  22. Listen to Anticipation Snip
  23. Read Every Out this week
  24. Remind to Resign Contracts