7 submits (same day) Mixed Account Renewal De- escalate a Sup Call Educate customer on product/service they don't have Renewal w/new LOB 30 pts in Effective Discovery- eClerx Receive a Cust compliment iSAVE call score 90+ iSAVE call score 80+ Mixed Account Renewal Convert a Signed VDR into a Renewal Renewal w/$10 +rev increase Save BI after Migration to Fiber Renewal w/$5+ rev increase iSAVE call score 70+ 1GIG upgrade renewal Mixed Account Renewal Save CDV after migration to AC Add Mobility lines/BI to A Hospitality Account 3 AV submits (same day) Perfect 10 tNPS survey score 30 pts in Effective Discovery- eClerx Mixed Account Renewal Mixed Account Renewal Renewal w/$15+ rev increase 5 submits (same day) Perfect 10 tNPS survey score Hospitality Renewal Renewal w/new LOB - without removing LOB 7 submits (same day) Mixed Account Renewal De- escalate a Sup Call Educate customer on product/service they don't have Renewal w/new LOB 30 pts in Effective Discovery- eClerx Receive a Cust compliment iSAVE call score 90+ iSAVE call score 80+ Mixed Account Renewal Convert a Signed VDR into a Renewal Renewal w/$10 +rev increase Save BI after Migration to Fiber Renewal w/$5+ rev increase iSAVE call score 70+ 1GIG upgrade renewal Mixed Account Renewal Save CDV after migration to AC Add Mobility lines/BI to A Hospitality Account 3 AV submits (same day) Perfect 10 tNPS survey score 30 pts in Effective Discovery- eClerx Mixed Account Renewal Mixed Account Renewal Renewal w/$15+ rev increase 5 submits (same day) Perfect 10 tNPS survey score Hospitality Renewal Renewal w/new LOB - without removing LOB
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-7 submits (same day)
I-Mixed Account Renewal
B-De-escalate a Sup Call
B-Educate customer on product/service they don't have
N-Renewal w/new LOB
B-30 pts in Effective Discovery-eClerx
I-Receive a Cust compliment
O-iSAVE call score 90+
N-iSAVE call score 80+
B-Mixed Account Renewal
O-Convert a Signed VDR into a Renewal
I-Renewal w/$10 +rev increase
G-Save BI after Migration to Fiber
G-Renewal w/$5+ rev increase
I-iSAVE call score 70+
B-1GIG upgrade renewal
G-Mixed Account Renewal
N-Save CDV after migration to AC
G-Add Mobility lines/BI to A Hospitality Account
G-3 AV submits (same day)
B-Perfect 10 tNPS survey score
O-30 pts in Effective Discovery-eClerx
O-Mixed Account Renewal
G-Mixed Account Renewal
N-Renewal w/$15+ rev increase
N-5 submits (same day)
I-Perfect 10 tNPS survey score
O-Hospitality Renewal
I-Renewal w/new LOB -without removing LOB