Do a Branded Closing Use Confluence Explain any SLA Cust mentions hold time Check Log In History in CST Declined Transaction Notate last 4 of the card number Express Empathy ACH Transfer Dispute Initiation Use Visa CATS Limit Increase Request Discuss any Account Limits Any escalation Check Zendesk Migration Questions Dispute Status Update Log In Issues Iovation Block Temp Activation Mobile Check Deposit Reset PIN Mobile Wallet Activation Dispute Status Update Do a Branded Closing Use Confluence Explain any SLA Cust mentions hold time Check Log In History in CST Declined Transaction Notate last 4 of the card number Express Empathy ACH Transfer Dispute Initiation Use Visa CATS Limit Increase Request Discuss any Account Limits Any escalation Check Zendesk Migration Questions Dispute Status Update Log In Issues Iovation Block Temp Activation Mobile Check Deposit Reset PIN Mobile Wallet Activation Dispute Status Update
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Do a Branded Closing
Use Confluence
Explain any SLA
Cust mentions hold time
Check Log In History in CST
Declined Transaction
Notate last 4 of the card number
Express Empathy
ACH Transfer
Dispute Initiation
Use Visa CATS
Limit Increase Request
Discuss any Account Limits
Any escalation
Check Zendesk
Migration Questions
Dispute Status Update
Log In Issues
Iovation Block
Temp Activation
Mobile Check Deposit
Reset PIN
Mobile Wallet Activation
Dispute Status Update