0commonsenseMultipletickets fromsame personfor sameissue"labtop"Does notanswerwhen wecall backNeedsprinter, butdoesn't knowanythingabout itDoes notprovidedetails ofissueReceivean "Out ofoffice"replyConfusionon whichprogramthey arereferring toAsks us toremote in &they ignorepromptRepliesafter tickethas beenclosedRidiculouslybad ways ofexplainingissuesDoes notknow aboutsingle signonDoes notfollowinstructionsIt is only anemergencywhen theydeem soIgnoresquestionsNeedsUltiPropasswordresetMentionshaving anerror butdoes not saywhichAnswers'Yes' toopenquestionsRefusesto turnPC offIt is only anemergencywhen theydeem soRequests aremote inand promptis declinedResolvedbyrebootingDoes notprovidedetails ofissueOne of theusualemployees0commonsenseMultipletickets fromsame personfor sameissue"labtop"Does notanswerwhen wecall backNeedsprinter, butdoesn't knowanythingabout itDoes notprovidedetails ofissueReceivean "Out ofoffice"replyConfusionon whichprogramthey arereferring toAsks us toremote in &they ignorepromptRepliesafter tickethas beenclosedRidiculouslybad ways ofexplainingissuesDoes notknow aboutsingle signonDoes notfollowinstructionsIt is only anemergencywhen theydeem soIgnoresquestionsNeedsUltiPropasswordresetMentionshaving anerror butdoes not saywhichAnswers'Yes' toopenquestionsRefusesto turnPC offIt is only anemergencywhen theydeem soRequests aremote inand promptis declinedResolvedbyrebootingDoes notprovidedetails ofissueOne of theusualemployees

IT BINGO #3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 common sense
  2. Multiple tickets from same person for same issue
  3. "lab top"
  4. Does not answer when we call back
  5. Needs printer, but doesn't know anything about it
  6. Does not provide details of issue
  7. Receive an "Out of office" reply
  8. Confusion on which program they are referring to
  9. Asks us to remote in & they ignore prompt
  10. Replies after ticket has been closed
  11. Ridiculously bad ways of explaining issues
  12. Does not know about single sign on
  13. Does not follow instructions
  14. It is only an emergency when they deem so
  15. Ignores questions
  16. Needs UltiPro password reset
  17. Mentions having an error but does not say which
  18. Answers 'Yes' to open questions
  19. Refuses to turn PC off
  20. It is only an emergency when they deem so
  21. Requests a remote in and prompt is declined
  22. Resolved by rebooting
  23. Does not provide details of issue
  24. One of the usual employees