Repliesafter tickethas beenclosedMultipletickets fromsame personfor sameissueIt is only anemergencywhen theydeem so"labtop"ResolvedbyrebootingAsks us toremote in &they ignorepromptDoes notknow aboutsingle signonMentionshaving anerror butdoes not saywhichDoes notprovidedetails ofissueReceivean "Out ofoffice"replyRefusesto turnPC offConfusionon whichprogramthey arereferring toNeedsprinter, butdoesn't knowanythingabout itIt is only anemergencywhen theydeem soOne of theusualemployeesRequests aremote inand promptis declinedRidiculouslybad ways ofexplainingissuesDoes notfollowinstructionsNeedsUltiPropasswordreset0commonsenseAnswers'Yes' toopenquestionsIgnoresquestionsDoes notprovidedetails ofissueDoes notanswerwhen wecall backRepliesafter tickethas beenclosedMultipletickets fromsame personfor sameissueIt is only anemergencywhen theydeem so"labtop"ResolvedbyrebootingAsks us toremote in &they ignorepromptDoes notknow aboutsingle signonMentionshaving anerror butdoes not saywhichDoes notprovidedetails ofissueReceivean "Out ofoffice"replyRefusesto turnPC offConfusionon whichprogramthey arereferring toNeedsprinter, butdoesn't knowanythingabout itIt is only anemergencywhen theydeem soOne of theusualemployeesRequests aremote inand promptis declinedRidiculouslybad ways ofexplainingissuesDoes notfollowinstructionsNeedsUltiPropasswordreset0commonsenseAnswers'Yes' toopenquestionsIgnoresquestionsDoes notprovidedetails ofissueDoes notanswerwhen wecall back

IT BINGO #3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Replies after ticket has been closed
  2. Multiple tickets from same person for same issue
  3. It is only an emergency when they deem so
  4. "lab top"
  5. Resolved by rebooting
  6. Asks us to remote in & they ignore prompt
  7. Does not know about single sign on
  8. Mentions having an error but does not say which
  9. Does not provide details of issue
  10. Receive an "Out of office" reply
  11. Refuses to turn PC off
  12. Confusion on which program they are referring to
  13. Needs printer, but doesn't know anything about it
  14. It is only an emergency when they deem so
  15. One of the usual employees
  16. Requests a remote in and prompt is declined
  17. Ridiculously bad ways of explaining issues
  18. Does not follow instructions
  19. Needs UltiPro password reset
  20. 0 common sense
  21. Answers 'Yes' to open questions
  22. Ignores questions
  23. Does not provide details of issue
  24. Does not answer when we call back