Ridiculouslybad ways ofexplainingissuesRequests aremote inand promptis declinedConfusionon whichprogramthey arereferring toOne of theusualemployeesResolvedbyrebootingIt is only anemergencywhen theydeem so0commonsense"labtop"Does notknow aboutsingle signonMentionshaving anerror butdoes not saywhichRefusesto turnPC offIgnoresquestionsDoes notprovidedetails ofissueNeedsUltiPropasswordresetDoes notprovidedetails ofissueDoes notfollowinstructionsAnswers'Yes' toopenquestionsNeedsprinter, butdoesn't knowanythingabout itDoes notanswerwhen wecall backRepliesafter tickethas beenclosedIt is only anemergencywhen theydeem soAsks us toremote in &they ignorepromptMultipletickets fromsame personfor sameissueReceivean "Out ofoffice"replyRidiculouslybad ways ofexplainingissuesRequests aremote inand promptis declinedConfusionon whichprogramthey arereferring toOne of theusualemployeesResolvedbyrebootingIt is only anemergencywhen theydeem so0commonsense"labtop"Does notknow aboutsingle signonMentionshaving anerror butdoes not saywhichRefusesto turnPC offIgnoresquestionsDoes notprovidedetails ofissueNeedsUltiPropasswordresetDoes notprovidedetails ofissueDoes notfollowinstructionsAnswers'Yes' toopenquestionsNeedsprinter, butdoesn't knowanythingabout itDoes notanswerwhen wecall backRepliesafter tickethas beenclosedIt is only anemergencywhen theydeem soAsks us toremote in &they ignorepromptMultipletickets fromsame personfor sameissueReceivean "Out ofoffice"reply

IT BINGO #3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ridiculously bad ways of explaining issues
  2. Requests a remote in and prompt is declined
  3. Confusion on which program they are referring to
  4. One of the usual employees
  5. Resolved by rebooting
  6. It is only an emergency when they deem so
  7. 0 common sense
  8. "lab top"
  9. Does not know about single sign on
  10. Mentions having an error but does not say which
  11. Refuses to turn PC off
  12. Ignores questions
  13. Does not provide details of issue
  14. Needs UltiPro password reset
  15. Does not provide details of issue
  16. Does not follow instructions
  17. Answers 'Yes' to open questions
  18. Needs printer, but doesn't know anything about it
  19. Does not answer when we call back
  20. Replies after ticket has been closed
  21. It is only an emergency when they deem so
  22. Asks us to remote in & they ignore prompt
  23. Multiple tickets from same person for same issue
  24. Receive an "Out of office" reply