5 Perfect10 tNPSSurveyScores10+ teamAVSubmits5+tNPSpromoterscores-MedalliaiSave QAScore70+#2in QA inWestDivision @any point20+ teamsubmits(1 day)Live monitorcall- coachagent throughbuildingrapport#1 inAVRT QA@ anypointManagea LiveSup Call5 Perfect10 tNPSSurveyScores Managea LiveSup CallLive monitorcall- coachagent throughbuildingrapportHave all agentson team sendcustomer atleast 1 ShowpaddocumentiSave QAScore65+#1in QA inWestDivision @any pointPut 5motivationalmessages inteam chatAHTbelow1100secondsShrinkagebelow28%5+tNPSpromoterscores-MedalliaPut 5motivationalmessages inteam chat90 QACall onTeam80 QACall onTeam#2in AVRTQA @ anypointAHTbelow1050seconds5 Perfect10 tNPSSurveyScores10+ teamAVSubmits5+tNPSpromoterscores-MedalliaiSave QAScore70+#2in QA inWestDivision @any point20+ teamsubmits(1 day)Live monitorcall- coachagent throughbuildingrapport#1 inAVRT QA@ anypointManagea LiveSup Call5 Perfect10 tNPSSurveyScores Managea LiveSup CallLive monitorcall- coachagent throughbuildingrapportHave all agentson team sendcustomer atleast 1 ShowpaddocumentiSave QAScore65+#1in QA inWestDivision @any pointPut 5motivationalmessages inteam chatAHTbelow1100secondsShrinkagebelow28%5+tNPSpromoterscores-MedalliaPut 5motivationalmessages inteam chat90 QACall onTeam80 QACall onTeam#2in AVRTQA @ anypointAHTbelow1050seconds

Supervisor: AVRT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 5 Perfect 10 tNPS Survey Scores
  2. 10+ team AV Submits
  3. 5+tNPS promoter scores- Medallia
  4. iSave QA Score 70+
  5. #2 in QA in West Division @ any point
  6. 20+ team submits (1 day)
  7. Live monitor call- coach agent through building rapport
  8. #1 in AVRT QA @ any point
  9. Manage a Live Sup Call
  10. 5 Perfect 10 tNPS Survey Scores
  11. Manage a Live Sup Call
  12. Live monitor call- coach agent through building rapport
  13. Have all agents on team send customer at least 1 Showpad document
  14. iSave QA Score 65+
  15. #1 in QA in West Division @ any point
  16. Put 5 motivational messages in team chat
  17. AHT below 1100 seconds
  18. Shrinkage below 28%
  19. 5+tNPS promoter scores- Medallia
  20. Put 5 motivational messages in team chat
  21. 90 QA Call on Team
  22. 80 QA Call on Team
  23. #2 in AVRT QA @ any point
  24. AHT below 1050 seconds