5+tNPSpromoterscores-MedalliaPut 5motivationalmessages inteam chatiSave QAScore70+5 Perfect10 tNPSSurveyScoresAHTbelow1050secondsLive monitorcall- coachagent throughbuildingrapportAHTbelow1100seconds10+ teamAVSubmits#2in QA inWestDivision @any point5 Perfect10 tNPSSurveyScores Have all agentson team sendcustomer atleast 1 Showpaddocument#2in AVRTQA @ anypoint5+tNPSpromoterscores-Medallia#1 inAVRT QA@ anypoint90 QACall onTeamPut 5motivationalmessages inteam chatLive monitorcall- coachagent throughbuildingrapport#1in QA inWestDivision @any pointManagea LiveSup CallShrinkagebelow28%80 QACall onTeamManagea LiveSup Call20+ teamsubmits(1 day)iSave QAScore65+5+tNPSpromoterscores-MedalliaPut 5motivationalmessages inteam chatiSave QAScore70+5 Perfect10 tNPSSurveyScoresAHTbelow1050secondsLive monitorcall- coachagent throughbuildingrapportAHTbelow1100seconds10+ teamAVSubmits#2in QA inWestDivision @any point5 Perfect10 tNPSSurveyScores Have all agentson team sendcustomer atleast 1 Showpaddocument#2in AVRTQA @ anypoint5+tNPSpromoterscores-Medallia#1 inAVRT QA@ anypoint90 QACall onTeamPut 5motivationalmessages inteam chatLive monitorcall- coachagent throughbuildingrapport#1in QA inWestDivision @any pointManagea LiveSup CallShrinkagebelow28%80 QACall onTeamManagea LiveSup Call20+ teamsubmits(1 day)iSave QAScore65+

Supervisor: AVRT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 5+tNPS promoter scores- Medallia
  2. Put 5 motivational messages in team chat
  3. iSave QA Score 70+
  4. 5 Perfect 10 tNPS Survey Scores
  5. AHT below 1050 seconds
  6. Live monitor call- coach agent through building rapport
  7. AHT below 1100 seconds
  8. 10+ team AV Submits
  9. #2 in QA in West Division @ any point
  10. 5 Perfect 10 tNPS Survey Scores
  11. Have all agents on team send customer at least 1 Showpad document
  12. #2 in AVRT QA @ any point
  13. 5+tNPS promoter scores- Medallia
  14. #1 in AVRT QA @ any point
  15. 90 QA Call on Team
  16. Put 5 motivational messages in team chat
  17. Live monitor call- coach agent through building rapport
  18. #1 in QA in West Division @ any point
  19. Manage a Live Sup Call
  20. Shrinkage below 28%
  21. 80 QA Call on Team
  22. Manage a Live Sup Call
  23. 20+ team submits (1 day)
  24. iSave QA Score 65+