(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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iSave QA Score 65+
5+tNPS promoter scores- Medallia
90 QA Call on Team
5 Perfect 10 tNPS Survey Scores
20+ team submits (1 day)
#2
in AVRT QA @ any point
#2
in QA in West Division @ any point
Have all agents on team send customer at least 1 Showpad document
80 QA Call on Team
AHT below 1050 seconds
10+ team AV Submits
#1 in AVRT QA @ any point
iSave QA Score 70+
Put 5 motivational messages in team chat
Manage a Live Sup Call
#1
in QA in West Division @ any point
Manage a Live Sup Call
Live monitor call- coach agent through building rapport
AHT below 1100 seconds
5+tNPS promoter scores- Medallia
Put 5 motivational messages in team chat
Shrinkage below 28%
Live monitor call- coach agent through building rapport