Have all agentson team sendcustomer atleast 1 ShowpaddocumentiSave QAScore70+5+tNPSpromoterscores-Medallia10+ teamAVSubmitsiSave QAScore65+Shrinkagebelow28%20+ teamsubmits(1 day)Put 5motivationalmessages inteam chatAHTbelow1100seconds90 QACall onTeamLive monitorcall- coachagent throughbuildingrapport5+tNPSpromoterscores-Medallia#1in QA inWestDivision @any pointPut 5motivationalmessages inteam chat#2in QA inWestDivision @any point#1 inAVRT QA@ anypoint5 Perfect10 tNPSSurveyScores Live monitorcall- coachagent throughbuildingrapportManagea LiveSup CallAHTbelow1050seconds80 QACall onTeam5 Perfect10 tNPSSurveyScoresManagea LiveSup Call#2in AVRTQA @ anypointHave all agentson team sendcustomer atleast 1 ShowpaddocumentiSave QAScore70+5+tNPSpromoterscores-Medallia10+ teamAVSubmitsiSave QAScore65+Shrinkagebelow28%20+ teamsubmits(1 day)Put 5motivationalmessages inteam chatAHTbelow1100seconds90 QACall onTeamLive monitorcall- coachagent throughbuildingrapport5+tNPSpromoterscores-Medallia#1in QA inWestDivision @any pointPut 5motivationalmessages inteam chat#2in QA inWestDivision @any point#1 inAVRT QA@ anypoint5 Perfect10 tNPSSurveyScores Live monitorcall- coachagent throughbuildingrapportManagea LiveSup CallAHTbelow1050seconds80 QACall onTeam5 Perfect10 tNPSSurveyScoresManagea LiveSup Call#2in AVRTQA @ anypoint

Supervisor: AVRT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have all agents on team send customer at least 1 Showpad document
  2. iSave QA Score 70+
  3. 5+tNPS promoter scores- Medallia
  4. 10+ team AV Submits
  5. iSave QA Score 65+
  6. Shrinkage below 28%
  7. 20+ team submits (1 day)
  8. Put 5 motivational messages in team chat
  9. AHT below 1100 seconds
  10. 90 QA Call on Team
  11. Live monitor call- coach agent through building rapport
  12. 5+tNPS promoter scores- Medallia
  13. #1 in QA in West Division @ any point
  14. Put 5 motivational messages in team chat
  15. #2 in QA in West Division @ any point
  16. #1 in AVRT QA @ any point
  17. 5 Perfect 10 tNPS Survey Scores
  18. Live monitor call- coach agent through building rapport
  19. Manage a Live Sup Call
  20. AHT below 1050 seconds
  21. 80 QA Call on Team
  22. 5 Perfect 10 tNPS Survey Scores
  23. Manage a Live Sup Call
  24. #2 in AVRT QA @ any point