(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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#1
in QA in West Division @ any point
AHT below 1100 seconds
#2
in AVRT QA @ any point
Have all agents on team send customer at least 1 Showpad document
Manage a Live Sup Call
80 QA Call on Team
10+ team AV Submits
5+tNPS promoter scores- Medallia
iSave QA Score 70+
Put 5 motivational messages in team chat
#2
in QA in West Division @ any point
Shrinkage below 28%
Manage a Live Sup Call
AHT below 1050 seconds
5+tNPS promoter scores- Medallia
Live monitor call- coach agent through building rapport
20+ team submits (1 day)
Put 5 motivational messages in team chat
90 QA Call on Team
Live monitor call- coach agent through building rapport
