AHTbelow1100seconds5+tNPSpromoterscores-Medallia#1 inAVRT QA@ anypointShrinkagebelow28%20+ teamsubmits(1 day)Live monitorcall- coachagent throughbuildingrapport80 QACall onTeamiSave QAScore65+5+tNPSpromoterscores-MedalliaLive monitorcall- coachagent throughbuildingrapport5 Perfect10 tNPSSurveyScores Put 5motivationalmessages inteam chatHave all agentson team sendcustomer atleast 1 ShowpaddocumentManagea LiveSup CallPut 5motivationalmessages inteam chatManagea LiveSup Call90 QACall onTeam#1in QA inWestDivision @any point10+ teamAVSubmits#2in QA inWestDivision @any pointAHTbelow1050seconds#2in AVRTQA @ anypoint5 Perfect10 tNPSSurveyScoresiSave QAScore70+AHTbelow1100seconds5+tNPSpromoterscores-Medallia#1 inAVRT QA@ anypointShrinkagebelow28%20+ teamsubmits(1 day)Live monitorcall- coachagent throughbuildingrapport80 QACall onTeamiSave QAScore65+5+tNPSpromoterscores-MedalliaLive monitorcall- coachagent throughbuildingrapport5 Perfect10 tNPSSurveyScores Put 5motivationalmessages inteam chatHave all agentson team sendcustomer atleast 1 ShowpaddocumentManagea LiveSup CallPut 5motivationalmessages inteam chatManagea LiveSup Call90 QACall onTeam#1in QA inWestDivision @any point10+ teamAVSubmits#2in QA inWestDivision @any pointAHTbelow1050seconds#2in AVRTQA @ anypoint5 Perfect10 tNPSSurveyScoresiSave QAScore70+

Supervisor: AVRT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT below 1100 seconds
  2. 5+tNPS promoter scores- Medallia
  3. #1 in AVRT QA @ any point
  4. Shrinkage below 28%
  5. 20+ team submits (1 day)
  6. Live monitor call- coach agent through building rapport
  7. 80 QA Call on Team
  8. iSave QA Score 65+
  9. 5+tNPS promoter scores- Medallia
  10. Live monitor call- coach agent through building rapport
  11. 5 Perfect 10 tNPS Survey Scores
  12. Put 5 motivational messages in team chat
  13. Have all agents on team send customer at least 1 Showpad document
  14. Manage a Live Sup Call
  15. Put 5 motivational messages in team chat
  16. Manage a Live Sup Call
  17. 90 QA Call on Team
  18. #1 in QA in West Division @ any point
  19. 10+ team AV Submits
  20. #2 in QA in West Division @ any point
  21. AHT below 1050 seconds
  22. #2 in AVRT QA @ any point
  23. 5 Perfect 10 tNPS Survey Scores
  24. iSave QA Score 70+