20+ teamsubmits(1 day)90 QACall onTeamShrinkagebelow28%AHTbelow1100seconds#2in AVRTQA @ anypoint5+tNPSpromoterscores-MedalliaLive monitorcall- coachagent throughbuildingrapportHave all agentson team sendcustomer atleast 1 Showpaddocument80 QACall onTeamLive monitorcall- coachagent throughbuildingrapportManagea LiveSup CallManagea LiveSup Call5 Perfect10 tNPSSurveyScores 5 Perfect10 tNPSSurveyScores#2in QA inWestDivision @any pointPut 5motivationalmessages inteam chat10+ teamAVSubmits5+tNPSpromoterscores-MedalliaAHTbelow1050secondsiSave QAScore70+Put 5motivationalmessages inteam chatiSave QAScore65+#1 inAVRT QA@ anypoint#1in QA inWestDivision @any point20+ teamsubmits(1 day)90 QACall onTeamShrinkagebelow28%AHTbelow1100seconds#2in AVRTQA @ anypoint5+tNPSpromoterscores-MedalliaLive monitorcall- coachagent throughbuildingrapportHave all agentson team sendcustomer atleast 1 Showpaddocument80 QACall onTeamLive monitorcall- coachagent throughbuildingrapportManagea LiveSup CallManagea LiveSup Call5 Perfect10 tNPSSurveyScores 5 Perfect10 tNPSSurveyScores#2in QA inWestDivision @any pointPut 5motivationalmessages inteam chat10+ teamAVSubmits5+tNPSpromoterscores-MedalliaAHTbelow1050secondsiSave QAScore70+Put 5motivationalmessages inteam chatiSave QAScore65+#1 inAVRT QA@ anypoint#1in QA inWestDivision @any point

Supervisor: AVRT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 20+ team submits (1 day)
  2. 90 QA Call on Team
  3. Shrinkage below 28%
  4. AHT below 1100 seconds
  5. #2 in AVRT QA @ any point
  6. 5+tNPS promoter scores- Medallia
  7. Live monitor call- coach agent through building rapport
  8. Have all agents on team send customer at least 1 Showpad document
  9. 80 QA Call on Team
  10. Live monitor call- coach agent through building rapport
  11. Manage a Live Sup Call
  12. Manage a Live Sup Call
  13. 5 Perfect 10 tNPS Survey Scores
  14. 5 Perfect 10 tNPS Survey Scores
  15. #2 in QA in West Division @ any point
  16. Put 5 motivational messages in team chat
  17. 10+ team AV Submits
  18. 5+tNPS promoter scores- Medallia
  19. AHT below 1050 seconds
  20. iSave QA Score 70+
  21. Put 5 motivational messages in team chat
  22. iSave QA Score 65+
  23. #1 in AVRT QA @ any point
  24. #1 in QA in West Division @ any point