Supervisor: AVRT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. iSave QA Score 65+
2. 5 Perfect 10 tNPS Survey Scores
3. #1 in AVRT QA @ any point
4. Put 5 motivational messages in team chat
5. Live monitor call- coach agent through building rapport
6. Live monitor call- coach agent through building rapport
7. 5+tNPS promoter scores- Medallia
8. 5+tNPS promoter scores- Medallia
9. Manage a Live Sup Call
10. 20+ team submits (1 day)
11. Have all agents on team send customer at least 1 Showpad document
12. Shrinkage below 28%
13. 5 Perfect 10 tNPS Survey Scores
14. 90 QA Call on Team
15. #2 in AVRT QA @ any point
16. iSave QA Score 70+
17. AHT below 1100 seconds
18. AHT below 1050 seconds
19. #2 in QA in West Division @ any point
20. Put 5 motivational messages in team chat
21. 10+ team AV Submits
22. #1 in QA in West Division @ any point
23. Manage a Live Sup Call
24. 80 QA Call on Team