(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Live monitor call- coach agent through building rapport
Live monitor call- coach agent through building rapport
5+tNPS promoter scores- Medallia
Put 5 motivational messages in team chat
Put 5 motivational messages in team chat
#2
in AVRT QA @ any point
iSave QA Score 65+
#1
in QA in West Division @ any point
20+ team submits (1 day)
Manage a Live Sup Call
iSave QA Score 70+
Shrinkage below 28%
5+tNPS promoter scores- Medallia
10+ team AV Submits
#1 in AVRT QA @ any point
AHT below 1050 seconds
80 QA Call on Team
#2
in QA in West Division @ any point
Manage a Live Sup Call
AHT below 1100 seconds
Have all agents on team send customer at least 1 Showpad document
