AgentusedSAMIDDeductionTransfer/hold badcallIncometax refundcall"You madesure thecusomer'sneeds weremet" commentFiledisputecall"You confident-ally answeredthe custom-er'squestion"commentDeduct in"under-stand"Used "en-gaged" infeedbackGoodTDpitchMakepaymentcallPostingOrdercall"I'mimpressedwith the wayyou.."commentChargeoff call"It's a smallthing, but beaware of.."commentHad 5 "8"scores onevalstoday"You showedyour willing-ness toassist..."commentActivateany Visacard callOrdercheckscallRequestto applyfor creditcard call"I like howyou..."commentCommentsin "ProvideEducation"Successfulsales con-versationwith xfer toCRMNo postonaccountcallAgentusedSAMIDDeductionTransfer/hold badcallIncometax refundcall"You madesure thecusomer'sneeds weremet" commentFiledisputecall"You confident-ally answeredthe custom-er'squestion"commentDeduct in"under-stand"Used "en-gaged" infeedbackGoodTDpitchMakepaymentcallPostingOrdercall"I'mimpressedwith the wayyou.."commentChargeoff call"It's a smallthing, but beaware of.."commentHad 5 "8"scores onevalstoday"You showedyour willing-ness toassist..."commentActivateany Visacard callOrdercheckscallRequestto applyfor creditcard call"I like howyou..."commentCommentsin "ProvideEducation"Successfulsales con-versationwith xfer toCRMNo postonaccountcall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent used SAM
  2. ID Deduction
  3. Transfer/ hold bad call
  4. Income tax refund call
  5. "You made sure the cusomer's needs were met" comment
  6. File dispute call
  7. "You confident-ally answered the custom-er's question" comment
  8. Deduct in "under-stand"
  9. Used "en-gaged" in feedback
  10. Good TD pitch
  11. Make payment call
  12. Posting Order call
  13. "I'm impressed with the way you.." comment
  14. Charge off call
  15. "It's a small thing, but be aware of.." comment
  16. Had 5 "8" scores on evals today
  17. "You showed your willing-ness to assist..." comment
  18. Activate any Visa card call
  19. Order checks call
  20. Request to apply for credit card call
  21. "I like how you..." comment
  22. Comments in "Provide Education"
  23. Successful sales con-versation with xfer to CRM
  24. No post on account call